供电公司政风行风宣传活动实施方案

1、供电公司政风行风宣传活动实施方案为扎实推进公司行风建设，着力解决群众所关心的突出问题，根据县纠风办工作部署，决定在公司开展“政风行风宣传”活动。为确保这项工作深入扎实有效地开展，制定如下实施方案。 一、指导思想 以科学发展观为指导，认真贯彻落实十八大精神，围绕公司中心工作，通过开展形式多样的宣传活动，促使广大干部职工增强服务意识，自觉把客户满意作为服务的根本标准，主动查找自身不足，采取切实可行措施解决工作中群众仍感不方便、不放心、不满意等问题，进一步提高服务质量，改善服务态度，优化服务环境，规范服务行为，推进政风行风建设，努力构建和谐的供用电关系，为促进全县经济社会又好又快发展、构建和谐xx做

2、出新的贡献。二、主要内容今年的政风行风宣传要重点组织开展好以下四项活动： （一）认真整理好宣传承诺资料 根据收集到的群众反映比较强烈、比较集中的问题，结合公司实际，研究提出本年度要集中解决的2-4个重点问题。并制定出解决该问题的具体步骤、措施，接受政府和群众监督。 （二）深入开展宣传咨询活动公司将根据县纠风办和市公司的要求，在门厅前前悬挂“向人民承诺、请人民监督”为主题的横幅，在指定地点开展现场宣传，认真听取群众意见建议，对一些群众反映的典型问题进行督办，要利用宣传栏、电子屏、固定展板等形式积极向群众公示公司作出的公开承诺和重点解决的政风行风问题。（三）积极召开行风监督员座谈会邀请公司行风监督

3、员与公司领导班子进行一次面对面座谈会，就公司近段时间在行风方面存在的问题，由主要领导进行当场解答，不能当场解答的，要说明理由，并制定整改措施，对整改内容进行承诺。（四）完善制度规程公司要以此次宣传活动为契机，针对收集到的具体问题，注重总体规划，着力形成一套符合公司实际的政风行风建设机制，重点加强明察暗访制度、政风行风监督员工作制度、重点科室和窗口单位管理制度、政风行风问题和案件登记制度的完善和落实工作。 三、实施步骤 （一）集中宣传阶段。（2013年9月底） 公司要结合实际，制定宣传活动的实施方案，宣传和承诺材料要及时请县纠风办工作人员审核把关。同时，要最大限度地发挥电视台、网络、标语横幅、板

4、报公告等多种宣传形式的功用，将承诺书、公开信、征求意见单等重点内容予以公开，要着力抓好“政风行风电话回访”、“民主评议”、以及自查自纠等工作。（二）行风监督员座谈会（2013年10月上旬）邀请行风监督员与公司领导班子开展面对面座谈会，对查摆出的问题予以梳理，在会上进行解答，积极倾听监督员的意见和建议。（三）总结反馈阶段。（2013年12月上旬） 活动结束后，公司要向纠风办作出书面报告，并向群众直接反馈。 四、工作要求 （一）提高思想认识，加强组织领导。政风行风建设事关人民群众的切身利益、事关公司的社会形象。公司各科室、站、所要充分认识宣传活动的重要性和必要性，把宣传活动作为本单位政风行风建设的

5、基础性工作，切实加强活动的组织领导，明确责任，精心安排，扎实推进，认真解决损害群众利益的突出问题，树立公司的良好形象。 （二）注重活动创新，确保宣传效果。此次活动政治性强，涉及面广，宣传工作任务重。要针对宣传对象的差异性，制定多层次、全方位的宣传方案，通过开展内容丰富、形式多样、贴近群众的宣传教育活动，切实达到引导客户依法表达诉求、改进公司不足的预期效果。 （三）加大落实力度，务求整改实效。对于宣传咨询活动中群众反映的意见建议，公司各科室、站、所要认真对待，逐条反馈；对于监督员督办解决的典型问题和群众反映的突出问题，要落实责任，逐条督促、限时办理，要以实实在在的整改效果取信于民。qcwa3pt

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