外贸邮件回复常用语

1、产品报价（一）客户主动询价，我方报价DearMr./MsXXTha nksforyouri nquiryaboutXXproductsbye-mailddxxxx,2007!Nowweherek in dlyquoteyouourbestXXpriceasfollowi ng:Products name:Specificatio n, weighta ndsize:Pack ing:Payme nt:Deliverytime:Shipme ntfee:Qua ntity:Validity:Others:Plsreviewtheabovepricea ndletusk no wyourc on

2、firmatio ninan early date.Look in gforwardtoheari ngfromyouso on（二）我方主动询价，向客户报价DearMr/MsXXWehavemetsomewhere/wek newyour inq uiryaboutXXproducts on alibab a.Wearepleasedweca nsupplythem ,no wweherek in dlyquoteyouourbes tpriceasfollows:Products name:Specificatio n, weighta ndsize:Pack ing:Payme nt:二

3、 Deliverytime:Shipme ntfee:Qua ntity:Validity:Others:Plsreviewtheabovepricea ndletusk nowyourc on firmatio ninan early date.Look in gforwardtoheari ngfromyouso on.（三）询问客户产品规格：DearMr/MsXXITha nksforyouri nquiryaboutXXproducts on XX,2007.Ino rdertoquoteyourightprice,please in formusthedetailspecific a

4、tio nsuchassize,weight,materialsa ndso on.Look in gforwardtoheari ngfromyouso on.三问客户对报价的意见：1, 第一次询问：DearMr/MsXXReXXproducts,WehavequotedyouFOB/CIF/pricebye-mailddXXXX,200 7Haveyoureceivedit?Pleasecheckita ndletmek no wyourcomme ntsabo uttheprice.Look in gforwardtoheari ngfromyouso on.DearMr/MsXXReX

5、Xproducts,wehavee-mailedyouFOB/CIF/priceafterCa nton Fairo nO ct24,2006.Hopeyouhavereceivedit.Whatsyourop inion?Cany oua cceptit?Ifyouhavea nyproblems,pleaseletmek no w,Iwilltrytosolv ieit.Look in gforwardtoheari ngfromyouso on.2, 第二次询问：DearMr/MsXXRetheXXproducts,lhavee-mailtheFOBQINGAOpricetoyouddX

6、X,2OO7. An daskedforyourcomme nts on XX,2007.Butstill no reply.Haveyourec eivedit?Pleasereviewita ndletmek no wyourcomme nts.lfan yproblem s,pleased on thesitatetoc on tactus,Weshallbepleasedtobeofserv icetoyouatalltimes.Thanksin adva nceforyourquickreply!3, 第三次询问：DearMs/MsXX精品 docReXXproducts,wehav

7、equotedyouFOB/CIF/pricebye-mailafterCa nto n Fair onO ct24,2006.Butforal on gtime,youhave ntrepliedus.Sowes en ttwoe-mailtoyouask in gforyourcomme ntsonN ov9a ndNov21,2006.B utstill noreply.Now I dliketok no wwhetheryoustilli nterestedi nt hisitem.；iLook in gforwardtoheari ngfromyouso on.DearMr/MsXX

8、ReXXproducts,wehavec on tactedyoutwotimes.Butstill noy ourc onfi rmatio n.Nowourfactoryhasbee nfullofproductio n.I fyoustillca n tco nfirm,Imafraidweca ntarra ngeforyourorder.Sopleasei nform yourcustomera ndse ndusc on firmati on asso on aspossible.Look in gforwardtoheari ngfromyouso on.4, 重新报价1) De

9、arMr./Ms.XXReXXproducts,wehavequotedyouFOBQINGAOprice,Butforalo ngtime, youhave ntreplyus.Sowese nttwoe-mailtoyouaski ngforyourcomme n tso nN ov13a ndNov23,2006.Nowwehereki ndlyrequoteyoutheadjusted精品docpriceasfollows:USDXX/pcHopeyouca nacceptthispricefsamplerequired,wewillse ndtoyouf oryourapproval

10、.Thanksin adva nceforyourquickreply!I2) DearMr./Ms.XXReXXproducts,lhavequotedyouFOBQINGAOpriceWehavecheckedourfa ctoryabouttheprice,Nowwehererequoteyouthe newpriceasfollows,USDXX/pcHopeyouca nacceptthispricefsamplerequired,wewillse ndtoyouf oryourapproval.5, 询问对新价格的意见DearMr./Ms.XXReXXproducts,i no r

11、dertobuildourfurtherbusi nessrelatio nship.wehaverequotey oun ewprice on XX,2007.Haveyoureceivedit ?fyouch精品doceckothersuppliers,youwillfi ndthisisourbottomprice,hopeyousa tisfiedthistimea ndacceptit.五，订单f) 样品合格，是否下订单，何时下订单(1) DearMr/MsXX IIReXXproducts,youtoldusthesampleshadpassedthetest.Nowwillyou

12、 con siderpurchas in gaboveitems?Pleaseletusk no wyourop inion ata n earlydate.Looki ngforwardtoheari ngfromyousoo n.H opetostarta newbus in essi n the nearfuture!(2) DearMr/MsXXReXXproducts,youhavese ntusthetestreport on Dec14,2006.A ndi nfo rmedusyouwouldplacea no rderforit.Nowwestillwaitforyouror

13、der. Couldyoutellmewhe ny ouwillplacetheorder?g) 催问客户下订单DearMr/MsXXReXXproductsyoutoldusyouwouldpurchaseordero nXXX,2007.Butwestill noreplyy ouorderforal on gtime.Nowpleasetelluswhe ny ouwillordersothatwe canarran getheproducti on. ASAP.六，信用证h) 催开信用证 iIDearMr/MsXXRecon tractNoXXX,wehavefaxedtheprofo

14、rma inv oicetoyou,theshipme ntdateiscom ingn ear,butwestill notreceiveyourL/Cfromourba nk.Nowwedliketok no wifyouhaveissuedtheL/Cor no t.I fyes,pleasetel lustheL/CNoa ndadvisi ngba nkn ame,Ifnot,pleaseissueitasso on asp ossiblesothatweca narran getheshipme ntasperyourL/Crequest.Whe nyo uissuedit,ple

15、asefaxusthecopy.i) 修改信用证(1) DearMr./Ms.XXThan ksforyouL/Cissued.Butafterreviewit,wefo un dsomediscrepa ncies needtoame ndasfollo ws:1) PleaseamendclauseXXasto:2) PleasedeleteclauseXXIfyouame ndtheL/C,pleasefaxittous.Than kyou!(2) DearMr.Mr/MsXXRetheL/CNo.XXX,co ntractNo.:XXX,youhavec on firmedtoame

16、ndthecl ause44AastoSHANGHAI,CHINAi nsteadofQINGDAO,CHINA.Butwestillh ave ntreceivedtheL/Came ndme ntadvicefromourba nk.l dliketok no whaveyo uin formedyourba nktoame ndit?Iamveryappreciatedforyourquickreply!七出货事宜DearMr.Mr/MsXXRecon tractNo.XX,wearepleasedto in formyoutheproductsareready.Nowwedliketo

17、c on firmthefollowi ngdetails:精品docPack in gsize/qua nlity:Shippi ngmarks:Wewilltryourbesttoarra ngeasperyourrequest.Alsoplease in formusthedetaildocume ntssothatweca nm akeforyouasap. (D/A,D/P,TT 时)I八给客户发装运通知DearMr./Ms.XXRetheorderNo.XX,thel nv oiceNo.XX,thegoodshavebee nshippedo nSSCOSCONAPOLI004W

18、o nO ct25,2006.TheB/LNoisGMQD26103016,TheETA dateisaboutNov21,2006.Thedocume ntshavebee nfaxedtoyou.Please checkit. S. I Ih ” J X X九告知客户寄单事宜j) 告诉客户寄单日期，快件号码DearMr./Ms.XXRetheL/CNo.XX, (Con tractNoXX)，inv oiceNo.XX,havese nttoyoubyDHLo nN ov17,2006.TheDHLNois74985 36846,Pleasecheckit.Maybe,ithasarriv

19、edo nN ov20,2006.精品doc十货物跟踪k）询问客户是否收到货物，有无意见DearMr./MsXXRe06RF33202,origi naldocume ntshavese nttoyoubyTNTo nN ov20,2006 .Nowhaveyoureceiveddocume ntsa ndpickedupthecargos?lfa nyproblIems,pleasec on tactus,wewillsolveforyou.II II j十一：询问结汇情况DearMr/MSRe inv oiceNoXXX,plsletusk no wifyouhavearra ngedpayme