罗宾斯管理学练习题第三章

1、Chapter 3 -Organizational Culture and Environment: The ConstraintsTrue/False Questi onsA MANAGER S DILEMMA1.According to the information presented in “AManager Dilemma, the training programs were well pla nned and in tegrated across all bus in ess un its.False (moderate)THE MANAGER: OMNIPOTENT OR SY

2、MBOLIC2.In the symbolic view of management, managers are seen as directly responsible for an orga ni zati ons success or failure.False (easy)3.The curre nt dominant assumpti on in man ageme nt theory suggests man agers are omni pote nt. True (moderate)4.The view of man agers as omni pote nt is con s

3、iste nt with the stereotypical picture of the take-chargebus in ess executive who can overcome any obstacle in carry ing out the orga ni zati on s olTrue (moderate)5.The symbolic view of man agerial impact is useful in explai ning the high tur no ver among collegeand professional sports coaches, who

4、 can be considered the“ managers of their teams.False (difficult)6.The view that a college football team had a los ing seas on due to the failure of key players to obta in sufficie nt school grades represe nts the symbolic view of man ageme nt.True (moderate)7.In the omnipotent view of management, m

5、uch of an organizations success or failure is due to forces outside man ageme nts con trol.False (easy)8.If an orga ni zati on subscribes to the symbolic view of man agers, it is un reas on able to expect man agers to have a sig nifica nt effect on the orga ni zati ons performa nee.True (easy)9.A ma

6、n agers role in the omni pote nt view of man ageme nt is to create mea ning out of randomn ess, con fusi on, and ambiguity.False (moderate)THE ORGANIZATION S CULTURE10.An orga ni zati onal culture refers to a system of shared meaning.True (moderate)11.The organizational culture is a system of shared

7、 meaning held by members that distinguishes the orga ni zati on from other orga ni zati ons.True (moderate)12.Organizational culture is a perception, not reality.True (moderate)13.Presently, there is no method for analyzing or assessing organizational culture.False (moderate)14.Str ong cultures have

8、 more in flue nee on employees tha n weak on es.True (moderate)15.An increasing body of evidenee suggests that strong cultures are associated with high orga ni zati onal performa nee.True (easy)16.Compensation in mentioned in the text as a dimension of organizational culture.False (moderate)17.Most

9、orga ni zati ons have very weak cultures.False (moderate)18.An orga ni zati ons foun der has little in flue nee on its culture.False (moderate)19.Rituals are repetitive sequences of activities that express and reinforce the key values of an orga ni zati on.True (moderate)20.Organizational stories ty

10、pically contain a narrative of significant events or people.True (moderate)21.A good example of an orga ni zati onal story is the process college faculty members go through in their quest for tenure.False (moderate)22.Employee stock option is mentioned in the text as an example of a material symbol.

11、False (moderate)23.The link betwee n values and man agerial behavior is fairly straightforward.True (moderate)THE ENVIRONMENT24.The part of the environment directly related to achievement of an organizations goals is the specific en vir onment.True (moderate)25.The gen eral en vir onment refers to e

12、verythi ng in side the orga ni zati on.False (easy)26.Environmentai uncertainty can be divided into two dimensions: degree of trust and degree of in tegrati on.False (difficult)27.Because certa inty is a threat to an orga ni zati ons effective ness, man agers try to mini mize it.False (easy)28.The t

13、erm suppliers in clude providers of finan cial and labor in puts.True (moderate)29.To a n ati onal n etwork such as NBC, your home VCR is con sidered a competitor.True (moderate)30.Ralph Naders Cen ter for Resp on sive Law is con sidered a pressure group that man agers must deal with.True (moderate)

14、31.Industry conditions is an example of an organization s general environment.False (moderate)32.The Civil Rights Act of 1964 made jobs accessible to people with disabilities.False (moderate)33.The America ns with Disabilities Act grants 12 weeks of un paid leave to employees for birth or adopti on

15、of a child.False (moderate)34.Econo mic con diti ons are part of the orga ni zati ons specific en vir onment.False (moderate)MANAGING WORKFORCE DIVERSITY35.Based on the data prese nted in“ Man agi ng Workforce Diversityfederal ”an date is the nu mberone factor driv ing diversity efforts by orga ni z

16、ati ons.False (moderate)Multiple-Choice Questi onsA MANAGER S DILEMMA36.According to the information presented in“ A Manager s Dilemma, ” Vancouver is a city where theen vir onment is fairly stable and the relati on ship among stakeholders is critically importa nt. Whichof the follow ing approaches

17、to man agi ng stakeholder relati on ships should Catheri ne Deslauriers, the city of Vancouver s staff and organizational development coordinator, pursue?a.Stakeholder part nershipsb.Boun dary spa nningc.Stakeholder man ageme nt (difficult)d.Scanning and mon itori ng the en vir onmentof their teTHE

18、MANAGER: OMNIPOTENT OR SYMBOLIC37.What are the two views of man agerial impact on the success or failure of the orga ni zati on?a.Omni pote nt and symbolic (moderate)b.Omni pote nt and reflectivec.Symbolic and in teractived.Reflective and in teractivee.Dyn amic and static38.What view suggests that m

19、an agers are directly resp on sible for an orga ni zati ons success or failure?a.Symbolic view of man ageme ntb.Autocratic view of managementc.Omni pote nt view of man ageme nt (moderate)d.Lin ear view of man ageme nte.Quality view of man ageme nt39.Accord ing to which of the follow ing views of man

20、 agerial impact is it exter nal forces, not man ageme nt that determ ines outcomes?a.Symbolic view of man ageme ntb.Autocratic view of managementc.Omni pote nt view of man ageme nt (moderate)d.Lin ear view of man ageme nte.Quality view of man ageme nt40.The curre nt dominant assumpti on in man ageme

21、 nt theory _.a.suggests a bala need view of man agers as symbolic and omni pote nt.b.suggests man agers are symbolic.c.suggests man agers are omni pote nt. (moderate)d.is that both the symbolic and omni pote nt views are fadi ng.e.is that n either symbolic nor omni pote nt views are releva nt.41.The

22、 view of man agers as_is con siste nt with the stereotypical picture of the takecharge bus in ess executive who can overcome any obstacle in carry ing out the orga ni zati ons objectives.a.symbolicb.omni pote nt (moderate)c.gen eralistd.autocratice.dyn amic42.Which of the follow ing views of man age

23、rial impact is useful in explai ning the high tur no ver among college and professi onal sports coaches, who can be con sidered the“ man agersa.Symbolicb.Omn ipote nt (moderate)c.Gen eralistd.Autocratice.Dyn amic43.Which of the followi ng stateme nts best represe nts the symbolic view of man ageme n

24、t?a.Outside forces have most of the in flue nee on orga ni zati onal outcomes. (difficult)b.Effective man agers are viewed as role models that employees emulate.c.Upper man ageme nts proper role is that of orga ni zati onal figurehead.d.Man agers are one of the three sig nifica nt forces that determ

25、 ine orga ni zati onal outcomes.e.Man agers are directly resp on sible for the success or failure of the orga ni zati on.44.The view that a college football team had a los ing seas on due to the failure of key players to obta in sufficie nt school grades represe nts which view of man ageme nt?a.Omn

26、ipote ntb.Symbolic (moderate)c.Democraticd.Systematice.Orga nic45.Following the symbolic view, managers have a(n)effect on substantiveorga ni zati onal outcomes.a.substa ntialb.moderatec.limited (moderate)d.un limitede.un determ ined46.In which of the views of man agerial impact is the actual part t

27、hat man agers play in orga ni zati onal success or failure mini mal?a.Omn ipote ntb.Symbolic (moderate)c.Democraticd.Systematice.Orga nicTHE ORGANIZATION S CULTURE47.Orga ni zati onal culture is similar to an in dividuals.a.skillsb.pers on ality (easy)c.motivati ond.abilitye.kno wledge48.Which of th

28、e following phrases is associated with the definition of organizational culture?a.In dividual resp onseb.Shared meaning (easy)c.Diversity of thoughtd.Explicit directi onse.In ternal growth49.The organizationalis (are) a system of shared meaning held by members thatdisti nguish(es) the orga ni zati o

29、n from other orga ni zati ons.a.culture (easy)b.valuesc.ritualsd.structuree.hierarchy50.Which of the following is not implied by your texts definition of culture?a.Culture is a percepti on.b.In dividuals tend to describe an orga ni zati ons culture in dissimilar terms. (difficult)c.There is a shared

30、 aspect of culture.d.Organizational culture is a descriptive term.e.Research suggests seve n dime nsions to an orga ni zati ons culture.51.The stre ngth of culture is depe ndent on all but which of the follow ing orga ni zati onal factors?a.Sizeb.In dustry (moderate)c.Aged.Turno vere.Origi nal cultu

31、re inten sity52.Which of the following is NOT mentioned in the text as a dimension of organizational culture?a.Attention to detailb.People orie ntati onc.Compe nsati on (moderate)d.Aggressivenesse.Stability53.Sony Corporation sfocus on product innovation is an example of which of the following dime

32、nsions of orga ni zati onal culture?a.Attention to detailb.People orie ntati onc.Outcome orie ntati on (moderate)d.Aggressivenesse.Stability54.Organizations in which the key values are intensely held and widely shared have cultures.a.emergi ngb.aggressivec.weakd.strong (moderate)e.assertive55.Most o

33、rga ni zati ons havecultures.a.very weakb.weak to moderatec.moderated.moderate to stro ng (moderate)e.strong to very strong56.What is the original source of an organizations culture? a. The organizations industryb. The organizations sizec. The organizations aged. The organizations geographic locatio

34、ne. The organizations founder (moderate)57.Which of the following is not a way in which culture is transmitted to employees? a. Stories b. Ritualsc. Organizational chart (moderate)d. Material symbolse. Language58._ are repetitive sequences of activities that express and reinforce key values of the o

35、rganization.a. Rituals (easy)b. Storiesc. Symbolsd. Languagee. Habits59.Organizational _ typically contain a narrative of significant events or people.a. stories (moderate)b. ritualsc. organizational chartd. material symbolse. language60.A good example of an organizational _ is the process college f

36、aculty members gothrough in their quest for tenure.a. storyb. symbolc. anchord. sacrificee. ritual (moderate)61.All of the following are mentioned in the text as examples of material symbols EXCEPT: a. dress attire.b. size of offices.c. employee stock options. (moderate)d. reserved parking spaces fo

37、r certain employees.e. health club memberships for employees.62.Which of the following statements is accurate concerning organizational culture?a. It has little impact on managers.b. Generally, the rules of organizational culture can be found in the employee handbook.c. Organizational culture is alw

38、ays passed along by word of mouthd. Organizational culture is rarely explicit. (difficult)e. The organizations culture expands a managers decision-making options.63.The link betwee n orga ni zati onal values and man agerial behavior is_.a.un certa inb.fairly straightforward (moderate)c.loose and dif

39、ficult to seed.uni mporta nte.hidde n64.In orga ni zati ons whose culture con veys a basic distrust of employees, man agers are more likely to use which of the following leadership styles?a.Democraticb.Participativec.Authoritaria n (moderate)d.ConsensusTHE ENVIRONMENT65.Accord ing to the text, the _

40、en vir onment in cludes those con stitue ncies that have adirect and immediate impact on man agers ecisi ons and acti ons and are directly releva nt to the achievement of the organization s goals.a.gen eralb.specific (moderate)c.sec on daryd.forwarde.reverse66.Which of the following is not an exampl

41、e of a constituency that makes up the specific environment?a.Customersb.Sociocultural factors (moderate)c.Suppliersd.Competitorse.Pressure groups67.For a compa ny such as Walt Disney World in Florida, a bank would be an example of what kind of factor in their specific en vir onment?a.Competitorb.Sup

42、plier (moderate)c.Special-in terest groupd.Gover nment age ncye.Customer68.Which of the following is not an example of a specific environmental factor?a.Suppliersb.Political con diti ons (moderate)c.Customersd.Gover nmen tal age nciese.Special-in terest pressure groupss competitors69.For an organiza

43、tion such as a hospital that needs nurses, the labor union and the local labor market are examples of what kinds of factors in their specific environment?a.Special-interest group and supplierb.Customer and special-interest groupc.Both are examples of suppliers (difficult)d.Government agency and comp

44、etitore.Special-interest group and competitor70.Voters represent what factor in the specific environment of governmental organizations?a.Special-interest groupb.Competitorc.Supplierd.Customer (moderate)e.Government agency71.Typically, the specific organizational environment includes which of the fol

45、lowing?a.Economic factorsb.Political conditionsc.Technological factorsd.Globalization issuese.Competitors (moderate)72.United Parcel Service represents what factor to the U.S. Postal Service in its specific environment?a.Competitor (moderate)b.Supplierc.Customerd.Special-interest groupe.Government a

46、gency73.To a national network such as NBC, your home VCR is considered a _.a.customerb.supplierc.special-interest petitor (moderate)e.regulator74.According to the text, _ is having an impact on who an organizationare because it has virtually eliminated the geographic boundaries.a.local area networkb

47、.the intranetc.the Internet (easy)d.video conferencing75.Ralph Naders Center for Responsive Law is an example of what factor in the specific external environment?a.Competitorb.Pressure group (moderate)c.Customerd.Government agencye.Supplier76.Typically, the general organizational environment include

48、s which of the following? a. Political conditions (moderate)b. Issues directly relevant to achieving organizational goalsc. Stakeholdersd. Supplierse. Government agencies77.Compared to the specific environment, which of the following is an accurate statement about the general environment of an organ

49、ization?a. They have less impact on the organizations operations. (difficult)b. They have more impact on the organizations operations.c. They have about the same impact on an organizations operations.d. It is the concern of upper management.e. It is generally considered an unimportant environmental

50、factor.78.Which of the following is not an example of an organizations general environment? a. Economic conditionsb. Political conditionsc. Social conditionsd. Technological conditionse. Industry conditions (moderate)79.Interest rates, inflation rates, and stock market indexes are all examples of wh

51、at factor in an organizations general environment?a. Economic (moderate)b. Politicalc. Sociald. Technologicale. Global80.A downturn in the contributions from the public to the United Way charity is an example of the impact from what factor in its general environment?a. Politicalb. Socialc. Technolog

52、icald. Economic (moderate)e. Global81.Which of the following is not true of the impact of government regulations on an organization? a. Organizations spend a great deal of time with them.b. Organizations spend a great deal of money with them.c. They limit managerial choices.d. They increase manageri

53、al discretion. (difficult)e. They may determine what an organization can sell.82.Which legislation requires an employer to provide a working environment free from hazards to health?a. Occupational Safety and Health Act of 1970 (moderate)b. Equal Employment Opportunity Act of 1972c. Toxic Substance C

54、ontrol Act of 1976d. Child Safety Protection Act of 1994e. Family and Medical Leave Act of 199383.Which legislation forbids discrimination in all areas of employer-employee relations? a. Occupational Safety and Health Act of 1970b. Equal Employment Opportunity Act of 1972 (moderate)c. Toxic Substanc

55、e Control Act of 1976d. Child Safety Protection Act of 1994e. Family and Medical Leave Act of 199384.Which legislation grants unpaid leave for birth, adoption, or to care for serious illness? a. Occupational Safety and Health Act of 1970b. Equal Employment Opportunity Act of 1972c. Toxic Substance C

56、ontrol Act of 1976d. Child Safety Protection Act of 1994e. Family and Medical Leave Act of 1993 (moderate)85.The impact of the aging workforce is an example of what general environmental factor for the movie industry?a. Social (moderate)b. Technologicalc. Economicd. Demographice. Competitive86.A cha

57、nge in the way an organization does business because of increasing female labor participation rates is an example of which factor of an organizations general environment?a. Demographicb. Economicc. Competitived. Technologicale. Social (moderate)87.According to the text, which of the following groups

58、 includes individuals who were born between the years 1946964?a.The Depression groupb.The World War II groupc.The baby boomers (difficult)d.Generation Xe.Generation Y88.Which of the following groups are often described as the Digital or Net generation because of their immersion into and acceptance o

59、f computers and all things digital?a. The Depression groupb. The World War II groupc. The baby boomersd. Generation Xe. Generation Y (difficult)89.According to the text, the members of which of the following groups are thinking, learning, creating, shopping, and playing in fundamentally different wa

60、ys that are likely to greatly impact organizations and managers?a. The Depression groupb. The World War II groupc. The baby boomers d. Generation Xe. Generation Y (difficult)90.Which factor has been the most rapidly changing component in an organizations general environment in the past quarter centu