实用的英文道歉信十篇

1、实用的英文道歉信十篇 在社会一步步向前发展的今天，我们总不免地需要写道歉信，在写作上，道歉信有一定的书写规范。你知道道歉信怎样才能写的好吗？下面是整理的英文道歉信10篇，供大家参考借鉴，希望可以帮助到有需要的朋友。 英文道歉信 篇1 dear ms winston,the purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your internet

2、 high speed service.i just returned from vacation this week and found your file in my in-basket. as soon as i reviewed your case it was clear that somehow your jau. 20th request for a change in service had somehow slipped through the cracks. the only possible explanation i can give is that we have r

3、ecently had a number of key staff changes, which might have resulted in your letter being overlooked.consequently, i have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make th

4、e necessary adjustments to your software.because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. there fore, your account will not be billed until june of this y

5、ear.ms. winston, let me assure you that what happened in your case is not typical of cablenets level of customer service. we continue to be committed to providing you and all of our customers with the highest standards of service in the industry.if you have any questions please dont hesitate to call

6、 me at*.yours in servicetony 英文道歉信 篇2 dear janet,i am sorry to tell you that i wont be able to come this afternoon because i have to go to the airport at 2:00 p. m. to meet an overseas visitor from australia. i really have kept our date in my mind all these days. however, i received my bosss e-mail

7、this morning and he asked me to go to the airport to meet one of his friends from abroad. its sudden and urgent and i must go. please forgive me. would you please ring me up to make another time?yours,tom 英文道歉信 篇3 to: xxxsubject: basketball practicehi george,im really, really sorry but i just cant m

8、ake it for basketball practice this evening. weve got a biology test tomorrow and i havent yet started studying for it. i cant afford to fail the test, because i already failed the last one.i promise to make up for it by the next practice session.ron 英文道歉信 篇4 道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔

9、礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。道歉信通常包括三部分内容：1、表示歉意，道歉的原由;2、出现差错的原因，提出弥补措施;3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。写作"三步曲"：表示歉意说明具体原因、提出补救办法再次致歉，希望得到理解。注意：理由要尽量合理，违反生活常识将导致扣分;尽量提供一个合适的补救办法，使行文更加顺畅。范文解析：directions: you were unable to attend mr. smith's examination on international

10、business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize.write the letter with no less than 100 words. do not sign your own name at end of the letter. use "wang hua" instead. do not write the address.dea

11、r mr. smith,i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclos

12、ed a copy of the medical bill.i sincerely hope you can understand my situation and accept my apology. i would appreciate your allowing me to take a make-up examination. i will come to your office during your office hour on monday to discuss this possibility with you. once again, i apologize for any

13、inconvenience caused.sincerely yours,wang hua 英文道歉信 篇5 尊敬的客人:dear guests:欢迎阁下莅临全新的xx华龙xx大酒店!welcome to hualong magnate hotel, shaoshan!相信我们酒店按照五星级标准的设计、设施及服务，皆能迎合当代商务及旅游人士的种种所需。然而，由于我们酒店正处于试营业中，有部分设施及服务项目不到位，届时引起阁下不便之处，敬请谅解。our international 5-star standard designed facility and service will meet bu

14、sinessman or travellers demands. however, we feel very sorry for all the inconvenience due to some facility and service is still in soft-opening.同时，我们酒店管理层及全体员工将上下一心，当竭尽全力尽快改善目前不尽理想之状况，希望能为阁下的下次光临提供更加完善及周到的服务而努力。meanwhile, our chain of commands will try our best to amend the unideally situation and

15、ceremoniously setting up, offer you more thoughtful consummate service.此外，我们十分渴望得到阁下的一切意见，如蒙赐教，感激不尽，欢迎随时直接与本职联络!我的电话号码是:xxx(分机)。furthermore, we are eager for getting your kindly comment. were very appreciated for your cooperation. welcome contact with me directly. my telephone is 8xx9(ext.).诚意致歉!sin

16、cerely apologize!再次欢迎阁下的光临!looking forward your next coming! 英文道歉信 篇6 dear mr. liit has been brought to my attention that upon checking in at china world hotel on jun 2, 1999 your experience was one of difficulty.i would like to express my sincere apologies for the poor attitude of our receptionist

17、when she advised you of the error in your reservation. there is simply no excuse in her behavior as i assure you that the necessary action gas been taken to rectify the lack of service you should have receive.unfortunately there was an error in your reservation regarding your arrival date. i am unab

18、le to identify where the oversight originated through my investigation however i regret that you were inconvenienced.mr. li, i do hope that i can assure you that your negative experience was an isolated incident, i look forward to welcoming you back in very near future so that we can restore your co

19、nfidence in the product and service of shangri-la china world hotel. please do not hesitate to contact me directly in business or pleasure bring you back to beijing.sincerely,alfred zhuangfront office manager 英文道歉信 篇7 dear susan,im very sorry that i was out when you came to see me yesterday evening.

20、 im afraid id gone to the pub with some friends and didnt get back until 12 oclock. i wish i had known you were in luoyang as you could have come with us. it would have been a good introduction to the night life! anyway, i will call on you at 10 oclock on saturday morning at your hotel. we can have

21、the day together, if you have nothing else planned? ill show you some of the places of interest that you may not have seen.please let me know if you will be available on saturday morning.best wisheschen chengsample iidear mary,im very sorry for not having replied to your july 6th letter sooner. when

22、 your letter arrived, i was in beijing. as my secretary couldnt forward it to me, it has been lying on my desk until i got back.thank you for all your news. it is good to know that your company has agreed to sign the contract to continue the cooperation with us. and we surely will have a bigger succ

23、ess in the near future.look forward to catching up and once again apologize for the delay.sincerely,tom 英文道歉信 篇8 dear ms. iwasaki,thank you for your positive comments regarding your experience while staying with the westin shanghai.at the outset, please accept our most sincere apologies for the inco

24、nvenience caused. kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. ms. iwasaki, as weve conducted a thorough investigation about all pinpointed issues you bought out. please allow us to explain the outcome for your reference.upon

25、your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king

26、size room but actually we could not satisfy yourmr. cheung, thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. we hope you will indulge us on this occasion and allow us to redeem ourse

27、lves by welcome you back in the near future.may the year of the rabbit bring you joy and prosperity.yours sincerely,alfred zhuang 英文道歉信 篇9 时间已经过去一年了。这一年，我们有过快乐的时光、痛苦的回忆、无知的困惑和感人的时刻。然而，快乐和感动都是你带来的，痛苦和困惑却因我而起。我承认在我们约会期间对你胡思乱想，对待你的态度不合适，强迫你做自己不喜欢的事。还一次次的让你哭泣，尽管我知道你是一个敏感的女孩儿。我也不够体贴因为总是忽略你内心的感受。回顾那次事情。随着

28、矛盾日益增加，爬山的事成为你爆发的导火索。你在山腰跟我说的话真正地伤了我的心。然而，这是我应得的。我们分手的原因就是由于我武断的行为和漫不经心的心态，这也导致现在让你我尴尬的现状。即使现在，我们也不能像以前一样互相打招呼。总的来说，一切都是我的错。当我说这句话时，心里感到深深的愧疚感。然而，这是我应受的责备。我真正想说的是我现在还想你。多少平静的梦乡中，你总会出现，这也是我做过的最幸福的梦。每次遇见你，我都努力装作没看见你，故作镇定，可总禁不住想看你一眼，想知道你最近过得怎么样。虽然我现在上课不多，但每次上课，也都会寻找你的身影。我越来越不能压抑自己的情感。如果我改变态度了呢？我想知道你是否会

29、给我一个机会来弥补你因我而受伤的心灵。 真诚至上it has already been one year. this year, we have been through happiness, pain, confusion and impressive. yet, most of the happiness and impressive was brought by you, pain and confusion was brought by me. i confess that i had mixed thoughts during our date time. my attitude t

30、oward you was not proper. i made you do things that you dont like. even i knew that you are a sensitive girl, i still made you cry more than once. i was not a considerate boy for i disregarded your deep feelings.look back on that so called big problem. as the conflicts developed, the mountain climbi

31、ng was the point that you broke out. what you said in the middle of the mountain truly hurt my feeling. nevertheless, i deserved this. the reason that we broke up was due to my arbitrary behavior and casual attitude, which led us to this situation that make us awkward. even now, we couldnt greet eac

32、h other as we did before.generally, it was all my fault. when i said this, i felt great guilty from the bottom of my broken heart. however, i was be to blamed for this.what i really want to tell you is that i still miss you right now. i dreamed about you in my peaceful dream that is the happiest dream ever i tho