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1、For pers onal use only in study and research; not for commercial use羁 Module 1羇 Wordlist肄 atte nd蚁 Flexitime荿 Networki ng蚆 Shift work肄 Compa ny肂 Freelanee賺 Part-time蝿 Socialisi ng膄 Con sulta ncy蒃 Group薈 Produce蒈 Specialise in芄 Con trol袃 In charge of芀 Report to芆 Success莄 Deal with芄 Involved in螈 Resp

2、on sible for艿 Teleworki ng蒄 Departme nt莁 Job-shari ng蒀Run肇 tempi ng薃螂 Expressi ons膂 Do you two know each other already?袇 Have you always lived in.?蚃 How do you do?膃 How do you know him?蚀 I deal with .薆 I specialise in .蚃 I usually report to .薄 I work for .莂 I'd like to introduce you to .虿 rm in

3、charge of .螃 rm in volved in .螁 rm resp on sible for .螀 Is that somethi ng you might be in terested in. .?莈 Is this your first time at .?袃 May i joi n you?膂 Nice to meet you .薁 Pleased to meet you too.腿 So have you enjoyed .?芇 We were both at XXX together.薂 We've spoke n on the pho ne a few time

4、s.罿 Would you like a .?腿 Yes,it was very in teresti ng.莇 You're a colleague of., aren't you?羃蚁羈莇肅袀蒈腿膂薃 Module 2肀 Wordlist芀 Branch莇 Headquarters羄 Promoti on螁 Take part in聿 Call centre蒇 Holding company莅 Recog niti on腿 Take seriously螇 Cash bonus薇 Manufacturing薁Researchanddevelopme nt羁 Take with

5、 a pinch of salt薆 Corporati on蚇 Parental leave羂荿蕿 Distribution centre蚇 Pension莃 Reward肁 Trademark莈 Divisio n螆 Perks螄 Subsidiary蕿 Turnover腿 Flexible祎 Plant膅 Take care芁 Warehouse膀 Found (a compa ny)羆 Position节Take on羃罿肆 Expressi ons蚃 Prese nting蒀 Good morning and tha nks for coming.螈Today I'd like

6、 to tell you about .膆 If you have any questions ,i'll be happy to answer them at the end.肄 In my brief presentation we'll begin by looking at .膂 First of all there's ./a nd fin ally there's .蒆Then i'll give an overview of.芆 Ok, let's move on to look at .蒄One thing i'd lik

7、e to talk about .薀 Take a look at this chart,which shows.蕿 Here you can see .芆 Fin ally, i'd like to talk about.薁 So that brings me to the end of my presentation.莂 Tha nks for liste ning.芈 Are there any questi ons?莆肂 Module 3螀 Wordlist肇 Branch out蒅 Franchise蒃Luggage蒂 Sole trader肀 Charge薅Fran chi

8、sor/fra nchisee袄 On li ne database羀 Subscripti on衿 Con cept蚅芅 Part nership蚂 Trademark蚈 En trepre neur螅 Gran t (a lice nee)莂 Profit margin腿 Trade n ame莇En trepre neurialspirit袅 Growth螂Run(acompa ny/bus in ess)袁 Ven ture葿袅 In vest膃艿膈Fee羅 Launch薄 Set up羁羇羀膄 Expressi ons肂 Call me on .賺 Can i help you?蝿

9、Can i take a message?芄 Could i ask who's calli ng?蒃 Could you call me back?袃 Could you give me your mobile nu mber?薈 Hello, this is a message for .莄 rd be very grateful if you'd return my call .袄 ni be in the office tomorrow.莁 r 'll call you back in about an hour.芇 ni have to check with

10、ano ther prese nter.蒄 It's P for paris.芅 It's with regard to .肂 Let me read that back to you.莀 So that's M as in Madrid .蒄 So that's two in the after noon.蒁 Sorry, let me check.薀 The reas on rm call ing is that .月膈 You can email me at .薄 You can get me any time between袂 Module 4节 Wor

11、dlist袇 Banners羈 Internet advertising芃 Newspaper adverts蚀 Search engine羀 Brochures肇 Link蚄 Objectives莂 spam虿 Expectati on肇 Mailshots肅 Promoti on袀 Tv commercials蒈 Incen tives腿 Marketing膂 Sample薂 Word of mouth芇芇 Expressi ons薃 Also remember that .肀 Before we finish don't forget .芀 Can i borrow your e

12、xpertise in someth ing?莇 Can you give this priority because they need it as soon as possible?羄 Feel free to call me if you have any questi ons.螁 rd like you to be in charge of all of it.聿 I'll need a report on this with your findings and your recommendations.蒇 It's a good idea to .莅 rve aske

13、d you because.腿 rve got a job here that will really in terest you.螇 Let me know how it's going once a week,please.薇 My third tip is (n ever) to.薁 One thi ng you might want to think about is.薆 So, let's go through this one more time to check it's clear. 蚇 The deadli ne for this is n ext T

14、hursday .羂 The first thing is to.荿 What are you going to do?蕿 What might be better is to.蚇 You can do this by .莃 You've done a great job on this!肁莈 Module 5螆 Word list螄 Atte nd a meet ing蕿 Hold a meeting腿 Reach an agreeme nt祎 Set the age nda膅 Commissi on芁 Installation膀 Run a meeti ng羆 Take the m

15、i nu tes节 Give a prese ntati on羃 Move on (to the next poi nt)罿 See your point肆蚃 Go alon g(with you)蒀螈膆肄膂 Expressi ons蒆 Can i just come in here?芆 Do we all agree?蒄 Have we reached an agreeme nt on this?薀 How do you feel about that idea?蕿 I agree/disagree.芆 I see your poin t ,but.薁 I suggest we move o

16、n to the n ext item on the age nda. 莂 rd go along with you there.芈 rd like to know more about.莆 rd like to suggest that we should.肂 rm sorry ,but i just can't agree with you there.螀 It seems to me that .肇 Let's move on.蒅 Sorry, but i don't quite follow you.蒃 What do you think?蒂 Why don&#

17、39;t we.肀 Would you mind telli ng us a little more about.?薅 yes, but.袄羀衿蚅芅蚂蚈螅莂莇 Module 6袅 Wordlist螂 Address袁 Dismiss葿 Lay off袅 Save膃 Email艿 Document膈 Li nk羅 Se nd薄 Attach羁 Email羇 Log on to肅Sender羅 Back up葿 Employ羀 Make redundant膄 Shut dow n肂 Break賺 File蝿 Mouse芄 Take some one on蒃 Butt on袃 Fire薈 Recru

18、it莄 Takevolu ntaryredu ndancy袄 Check莁 Fire off芇 Register蒄芅 Click on肂 Give notice莀 Reply蒄 Type蒁 Computer薀 Hire膈 Resig nUsern ameCopyIconRestartWalk outDeleteIn boxSackwebsiteExpressi onsI'd be grateful if. rm afraid.Please give me.The reas on is.We appreciate.Why don't you.?With regard to.Wou

19、ld all staff n ote.Would you like me to .Module 7WordlistAirCold calli ngJolly (in formal)Sales pitchBori ngDoor to door selli ngMythVariedBuzzRepetitiveWell-paidChalle ngingFrustrati ngresp on sibleExpressi onsAs an in teresti ng alter native, you might wish to con sider.Further to your request.I k

20、now it's proved much more popular tha n I look forward to heari ng from you.I'd like to mention that i can alsoIs there anything i can help you with at the moment?It has the follow ing features.It's a huge improveme nt on.I was wondering if you'd mind answering a few questions about

21、.I would suggest a prompt decisi on.Perhaps . Could be useful?Please con sider this possibility and note .Please note .Shall i put you dow n for .?So is . Somethi ng you might be in terested in?Thank you for your order.What did you have in mind exactly?Module 8WordlistAchieve resultsDatabasesJoint r

22、esp on sibilityPrese ntati onActio nDurati onKey factorsRoleAvoid in terrupti onEffectiveLead a projectSin gle userCoachEn rollLeaderSpreadsheetsComplai ntFace-to-face trainingMeet objectivesStre ngthe n/mai ntain the teamCourseNegotiat ingCross-cultural aware nessFormulate a resp onseNetworkpowerpo

23、 intTeam buildi ngExpressi onsAno ther good reas on is.I don't thi nk.It's great because .One adva ntage is that.One argume nt aga inst that idea is.One big disadva ntage with that is.The other thin g(reas on) is that.The problem is that.You're right but i also thi nk .Module 9Wordlist(o

24、n )holdDisplaysOdourSubjuct li neAromaDist in guish(a brand)Put throughSuitAttachme ntQuality assura neeturnoverBear (with some one)Fragra neeScentUn availablein boxSloga nUrgentBrandJin gleSmellVoicemailCapitalsLuxurySpamWhiffCon sumersObsessi onSpeechrecog niti ontech no logyExpressi onsAll of our

25、 operators are curre ntly un available to an swer your call.Can i call you back?Can i take your n ame, please?Can you bear with me a sec ond?Could you connect me/put me through to.?Do you mind if we put the meet ing back to Tuesday?Hold on a mome nt.rm just going to put you on hold.rm just look ing

26、his nu mber up on the computer.rm just putt ing you on hold for a mome nt.Let me call you back later.Let me read that back to you.One mome nt, please.Please hold.Sorry, he's tied up with somethi ng at the mome nt. Can i help?Sorry, the battery on my mobile is about to run out.We'll bring the

27、 schedule forward by a week.When would be convenient for you?When would suit you?Module 10WordlistAchieve successIn timeOut of timeSet targetsAhead of scheduleLear n a great dealOver budgetSucceed in bus in essBehind scheduleMiss opport un itiesPlan a strategyUnder budgetDevelopanun dersta ndingOn s

28、cheduleRecog nise weak nessesWithin budgetOn timeExpressi onsGood idea./i agree.If i were you, i'd .If we do / did .it will /would .rm not so sure. /i don't think it'll work.It'd have the adva ntage of .I was won deri ng if we .Let's start by.My other idea is to .One alter native

29、 is to.One soluti on would be to .On the other hand ./ the disadva ntage might be.The main problem is.The main thing is to find a solution.We can worry about . Later.What are our opti ons?What if we were .?/would it make any differe nee if.?What would happe n if we .?/how about if .?Module 11Wordlis

30、tAsce nd/asce ntDesce nd/desce ntGo dow nMiddleme nBreak-eve n totalDisparityGo upOverheadsChange handsFactorGrossdomesticproductPeakCharitiesFluctuate/fluctuati onIn creaseRiseCrashDecli neLevel outSoarDecreaseFreightMark-upExpressi onsAno ther reas on forAs a result ofDue to the fact thatIn resp o

31、nse to your inquiry about .At prese nt the compa ny seems to be perform ing well / badlyOn the one hand .but on the other .One adva ntage / disadva ntage is that .One other thing to con sider is .Despite . I would still suggest that .Overall, i would stron gly recomme nd that.The fact that . Makes t

32、his a good /poor in vestme nt opport unity.Module 12WordlistCaseLitigati onCourtProsecuteDefenceRightsJudgeSueLawyertrademarkExpressi onsCan you expla in what you mean?Could you . Repeat that? / say that aga in?Do you mind if i an swer that at the end?I can't really comme nt on .rd like to come back to that point later on if that's ok.I just n eed to check with some one first.rm afraid rm un able

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