外贸业务员必备电话英语口语

1、实惠网外贸英语资料整理系列（四）外贸业务员必备电话英语口语外贸业务员必备电话英语口语-接到老外电话可以从容应对!一，生活应用篇要找的人不在a: hello, this is carol. may i speak to miss che n?b: yes, one mome nt please. i'll get her for you.a: tha nk you.b: i'm sorry, she's not at her room right now.a: oh, i'll call her aga in.翻译a:喂，我是卡罗，可以请陈小姐听电话吗？b:好，请

2、等一下，我为你转接。a:谢谢。b:对不起，她现在不在。那我在打给她。自我介绍时，请注意：1. "hello" 等于是中文的 “喂”，随时随地可用。2. 打电话先行自我介绍是一种礼貌。电话中最常用 ” this is" 的形态而不是"here is"或"i am",这是打电话需要注意的3. " may i speak to"也可以换成是"can i speak to"请听电话。抱歉这么晚打来的说法：1. I'm sorry to call you so late.对不起这么晚打电

3、话来。2. I hope I did n't catch you at a bad time.抱歉这种时候找你。（含有希望没有打扰到你的意思）3. I hope I did n't wake you up so early.我希望这么早没有吵到你。4. I'm sorry to call you so early.对不起这么早打电话来。5. I'm sorry to bother you at this hour.很抱歉在这时打扰你。有急事时的表达方法：1. It's urge nt. Could I have her mobilepho ne nu m

4、ber?2. Could you tell me where I can reach her?3. This is an emerge ncy. I n eed to get in con tact with himright now.翻译：1. 我有急事，可不可以告诉我她的手机号码？2. 能不能告诉我在哪里可以找到她？3. 我有急事，需要马上跟他联络。对方不在的说法：1. It's nothi ng importa nt.没什么重要事。2. It's nothi ng urge nt. Tha nk you ,good-bye.没什么要紧事，谢谢您，再见。3. I'l

5、l call her agai n.我会再打给她。4. I'll call back later.我稍后会再打来。5. Please ask Miss Che n to call me back.请陈小姐给我回电话。6. Could you tell her to call Carol as soon as possible?能不能请她尽快打电话给卡洛？7. Ask her to call Carol at home after seve n, please.麻烦她在七点后打电话到卡洛家。8. Can I leave a message?我可以留言吗？9. Please have he

6、r return my call.请她回电话给我。10. Could you ask him to to call me back?可以请他给我回电话吗？ ¬r11. Please tell her Carol called.请告诉她卡洛找她。12. Let me call back later agai n. Tha nk you.我稍后再打电话来。谢谢你。13. Please tell him to phone 2233-4455.请他给 2233-4455 回电话。电话答录机This is a record ing. I'm not at home now. Pl

7、ease leave amessage after the beep. Thank you.这是电话答录机。我现在不在家，请在"哔"的一声之后开始留言。 谢谢！（*: 电话答录机 是 teleph one an swer ing machi ne）This is Carol. Pleae give me a call whe n you are free. My number is 2244-6688.我是卡洛。有空请回电话给我。我的号码是2244-6688.对电话答录机留话时与一般留言无异，说出以下重点即可：1. 来电者姓名2. 来电时间3. 来电目的4. 联络电话或方式

8、打公用电话1. I'm calli ng from a public phone, so r II call her aga in.2. rm not at home now, so r II call her around three o'clock aga in.3. May I use your pho ne?4. Would you mind if I use your pho ne?5. How do I get an outside line?打错电话1. I'm sorry I have the wrong number.2. Is this 02-271

9、8-5398?3. Sorry to have bothered you.4. I'm sorry. I think I must have dialed the wrong nu mber.5. Could I check the number? Is it 2211-3344翻译&解析reply1. 抱歉我打错电话了。（打错电话通常用：have the wrong number 表示）¬2. 这里是 02-2718-5398 吗？3. 很抱歉打扰你了4. 很抱歉。我想我一定是打错电话了。O5.我可以核对一下电话号码吗？是不是 2211-3344 ？解析：9L

10、6P1. 区域号码是 area code2. 电话号码的念法：4 念成：area code zero-two,two-two-one-on e-three-two-two-four.可念成 oh或 zero* 22 可念成 two-two 或 double two订购商品及询问1. I'd like to place an order for your party dress from yourcatalog.2. May I order some flowers?3. How can I pay for this item?4. I'd like to buy the car

11、 on your TV commercial.5. Please send me your catalogue.6. Do you have any life Menu Magaz ine tenin stock?7. How long will it arrive?8. The Product you sent to me is not what I ordered.9. rm calling about an orderI placed a month ago. It has n't本外贸资料收集于互联网，仅供个人学习参考之用，如有其它任何商业用途，请联系原版权所有人。实惠网外贸英

12、语资料整理系列（四）外贸业务员必备电话英语口语本外贸资料收集于互联网，仅供个人学习参考之用，如有其它任何商业用途，请联系原版权所有人。实惠网外贸英语资料整理系列（四）外贸业务员必备电话英语口语arrived yet.听不清楚1. Sorry, I did n't catch you.对不起，我听不懂你说的。2. Sorry, I did n't un dersta nd.抱歉，我听不懂。3. Sorry, I did n't get what you said.对不起，我没听懂你说的话。4. I can't hear you very well.我听不太清楚。5

13、. I can barely hear you.我几乎听不到你说的。本外贸资料收集于互联网，仅供个人学习参考之用，如有其它任何商业用途，请联系原版权所有人。实惠网外贸英语资料整理系列（四）外贸业务员必备电话英语口语本外贸资料收集于互联网，仅供个人学习参考之用，如有其它任何商业用途，请联系原版权所有人。实惠网外贸英语资料整理系列（四）外贸业务员必备电话英语口语通讯效果不太好。7. We have a bad conn ecti on.8. I can't catchwhat you are saying. 我听不太清楚你说的话。发生上面的情况，你可以请对方在重复一遍，你可以说:1. Pa

14、rdon?请再说一遍好吗?2. Excuse me?请再说一遍？上列两句都是对不起之意，但用在会话上，如果后面没有接说明， 并且语尾上扬，就是要对方再说一次。听到这句话时就要知道对方 要自己再说一遍。本外贸资料收集于互联网，仅供个人学习参考之用，如有其它任何商业用途，请联系原版权所有人。实惠网外贸英语资料整理系列（四）外贸业务员必备电话英语口语本外贸资料收集于互联网，仅供个人学习参考之用，如有其它任何商业用途，请联系原版权所有人。实惠网外贸英语资料整理系列（四）外贸业务员必备电话英语口语3. I beg you pardo n?能请你再说一遍吗？（此句有请求对方原谅及再说一次的意思）4. Co

15、uld you repeat that, please?能请你再说一遍吗?5. Would you say that aga in?你能再说一遍吗?请对方说慢点的说法:1. Would you speak more slowly?你能再说慢一点吗?本外贸资料收集于互联网，仅供个人学习参考之用，如有其它任何商业用途，请联系原版权所有人。实惠网外贸英语资料整理系列（四）外贸业务员必备电话英语口语本外贸资料收集于互联网，仅供个人学习参考之用，如有其它任何商业用途，请联系原版权所有人。实惠网外贸英语资料整理系列（四）外贸业务员必备电话英语口语2. Could you speak up a little

16、?你能在大声一点吗？ &n ot;本外贸资料收集于互联网，仅供个人学习参考之用，如有其它任何商业用途，请联系原版权所有人。实惠网外贸英语资料整理系列（四）外贸业务员必备电话英语口语本外贸资料收集于互联网，仅供个人学习参考之用，如有其它任何商业用途，请联系原版权所有人。实惠网外贸英语资料整理系列（四）外贸业务员必备电话英语口语（speak up 大声说 二speak out）:W（6S S&3. Would you speak more clearly?你能再说清楚一点吗?4. Would you expla in more for me?可以为我解释一遍吗?5. Please

17、speak a little louder.请讲大声一点。6. Would you slow dow n, please?清说慢一点好吗?二，工作活用篇帮忙转分机1. may i have exte nsion two-one-one?2. can i have exte nsion two-one-one, please?3. may i speak to david, exte nsion tow- one-one?4. exte nsion two-one-one, please.5. please connect me with exte nsion two-one-one.6. co

18、uld you put me through to the pers onnel departme nt,please?翻译:本外贸资料收集于互联网，仅供个人学习参考之用，如有其它任何商业用途，请联系原版权所有人。实惠网外贸英语资料整理系列（四）外贸业务员必备电话英语口语*通常句子都是越长越礼貌，太简短会让人有鲁莽的感觉。要找的人不在可以留言吗？1. May/Ca n I leave a message?&no t;2. Is it possible to leave a message?请他回电给我-Q w R1l/p1. Would you please ask him to ca

19、ll me taday?能不能请他今天回电话给我2. Could you tell him to call me as soon as possible?能不能请他尽快回电话给我？3. Could you just tell him David called?能不能告诉他大卫来过电话？4. Could you ask him to call me back?能不能请他回电？5. Please tell him to call Carol at 2233-4455.请他拨打2233-4455给卡洛回电话。请问他何时回来1. When will he be back? 他何时回来？2. When

20、do you expect him back?你觉得他何时会回来？3. Is he comi ng back soo n?他会马上回来吗？4. Do you know what time she will be back?你知道他几点回来？我会再来电.I'll try again later.我会过一会儿再打来。2. I'll call again in one hour later.我一个小时后再打来。3. I'll call back later.我稍候再打过来。4. Please tell him I called and rIIcall him again to

21、morrow.请告诉他我来过电话，并且我明天会再打给他。要如何联络他1. How can I get in touch with him?我怎样才能和他联系？2. Could you tell me where I ca n reach him?可以告诉我怎样才能找到他吗3. What's the easiest way to con tact him?什么方法可以最快找到他？4. Could I call his mobilepho ne?我可以打他的手机吗？请传真/email给我1. Would you please send me the data by e-mail?2. Could you fax the data to my office?3. Would you send the data by fax?4