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1、Before they meet each other, what need they do first?第1页/共15页Calling to make an appointment第2页/共15页Making an appointment through telephoneMaking an appointment through telephone1.Have you ever made an appointment through telephone?2.Whats the process of making an appointment through telephone?3.What

2、 kind of language should you use?cusual or formal?第3页/共15页 Rebecca : Hello. May I speak to Mr. Josh Cooke, please? Josh : Speaking. Rebecca : This is Rebecca Carter of China Daily. Josh : What can I do for you, Miss Carter? Rebecca : Therell be an issue next month introducing your newly published bo

3、ok Where the Road Ends, and Id like to have an interview with you, if possible. Josh : An interview? Id like to, Miss Carter, but Im afraid my schedule is all full. I cant spare the time. Rebecca : It wont take you long, Mr. Josh. Two hours or less will do. Josh : Well. when? Rebecca : When is conve

4、nient for you? Josh : Hold on, please. Let me check my schedule. Say, how about this Friday morning? Around ten oclock? Rebecca : Why dont we meet at eleven and have a talk over lunch? I know a very nice place downtown. Josh : Sounds nice. All right. Rebecca : Shall I pick you up at your place? Josh

5、 : Yes, I will wait for you at my place. Relicts : Alright, see you then.Bye. Josh : Bye.第4页/共15页Main process of making an appointment through Main process of making an appointment through telephonetelephoneask for the one you want to speak tointroduce yourselfstate the reasons why you want to make

6、an appointment with him/herarrange the time and place of meeting第5页/共15页Useful expressions1.ask for the one you want to speak toMay I speak to ./ Id like to speak to.2.Introduce yourselfIm., from.3.State the reasons why you want to make an appointmentId like to make an appointment with you to discus

7、s/to interview you over.4.Arrange the timeWhen are yo free/when do you think is available for you/ Is it possible to meet at.5.Arrange the placeWhere is the best place/maybe we can meet at.第6页/共15页Exercise Now suppose you want to make an appointment with Lucy, the saleswoman of a company to discuss

8、the possibility of cooperation.Work in pairs and work out a dialogue.10 minutes will be given. After that ,I will ask two groups to present your dialogues.第7页/共15页 Whats the difference between the words we use in daily life and in making an appointment?1.use in daily life: casual2.make an appointmen

9、t: polite,formal第8页/共15页 You have made an appointment with Lucy on Tuesday, but you cannot make it because your boss asks you to go on a business tour to Beijing. What should you do?1.cancel the appointment2.rearrange the appointment 第9页/共15页How to cancel or rearrange an appointment?第10页/共15页 Rebecc

10、a: May I speak to Josh,please? Josh:This is Josh speaking. Rebecca:Good morning Josh,this is Rebecca speaking.Im calling about our appointment on Friday.Im sorry that I cannot make it, because my boss asked me to go on a business tour. Josh:Thats a pity. Rebecca: Could we rearrange our appointment?

11、Josh:Yes, of course. Rebecca:When is available for you then? Josh:Let me check my schedule. Next Tuesday afternoon is OK. Rebecca:Alright, then we rearrange our appointment on next Tuesday, at 5 clock, We can have a lunch at the same place together, Is that OK? Josh:Yes, see you then.Bye. Rebecca:By

12、e.第11页/共15页Main proces of canceling or rearranging an appointmentask for the one you want to speak toMy I speak to .introduce yourself and apologize that you cannot make it to meet him/her as planned, state the reason and ask if you can rearrange the appointmentIm terribly sorry that I cannot make i

13、t to meet you as planned, because.can we rearrange our appointment?if can, rearrange the time and placeWhen do you think is convenient for you/ when are you freeif not, cancel the appointmentThats a pity. Then lets cancel the appointment. Sorry again for the inconvenience.第12页/共15页Work with your deskmates to act out the dialogue againOptional activity第13页/共15页Homework Suppose that you have made an appointment with Lucy, but you cannot ma

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