HR管理知识汇编1(00001)

1、人力资源经管英文专业词汇第一部分突然认识到多掌握一些专业术语很重要，分享一下，呵呵Glossary of Human Resource Management Termsabsentees : Absentees are employees who are scheduled to be at work but are present.Accident and sickness policies : Accident and sickness policies usually provide minimum-care stipend for several weeks up to six mon

2、ths to help employees defray the loss of income while they are sick or recovering from accident.accreditation : Accreditation is a process of certifying the competence ofa person in an area of capability. The Society for Human Resource Management operates an accreditation program for personnel profe

3、ssionals.active listening : Active listening requires the listener to stop talking, to remove distractions, to be patient, and to empathize with the talker.adverse selection : Adverse selection occurs when an insurance company has a disproportionately high percentage of insureds who will makeclaims

4、in future. Adverse selection often results when people are given achance to buy insurance without prescreening, which often means that a than normal proportion have a condition that is likely to cause to be frequent claimants.affirmative action programs: Affirmative action programs are detailed plan

5、sdeveloped by employers to undo the results of past employment discrimination, or to ensure equal opportunity in the future.Age Discrimination in Employment Act of 1967 (as amended): This actprohibits discrimination on employment because of age against those who 40 and older.American Federation of L

6、abor and Congress of IndustrialOrganization(AFL-CIO) : The AFL-CIO is a federation of most national unions. It exists to provide a unified focal point for the labormovement, to assistnational unions, and to influence government policies that affect members and working people.applied research : Appli

7、ed research is a study of practical problems, the solutions of which will lead to improved performance.arbitration : Arbitration is the submission of a dispute to a neutral third .assessment centers : Assessment centers are a standardized form of employee appraisal that relies on multiple types of e

8、valuation and multiple raters.associate membership : Associate membership in a labor organization allows who are not employed under a union contract to affiliate with aunion by paying fees and dues in return for union-supported benefits.attitude surveys : Attitude surveys are systematic methods of d

9、etermining what employees think about their organization. The surveys are usuallydone through questionnaires. Attitude survey feedback results when the information collected is reported back to the participants. This process is usually followed by action planning to identify and resolve specific of

10、employee concern.attrition : Attrition is the loss of employees who leave the organization'semployment.audit report : The audit report is a comprehensive description of personnel activities. It includes both commendation for effective practices and recommendations for improving practices that ar

11、e ineffective.audit team： An audit team consists of those people whoare responsible for evaluating the performance of the personnel department.authorization cards : Authorization cards are forms that prospective unionmembers sign. The cards indicate their wish to have an election to determine whethe

12、r a labor organization will represent the workers in their with management.autonomous work： groups Autonomous work groups are teams of workers, a formal company-appointed leader, who decide among themselves most decisions traditionally handled by supervisors.autonomy: Autonomy is having control over

13、 one's work.bargaining book : A bargaining book is a compilation of the negotiation 's plans for collective bargaining with labor or management.Increasingly, the bargaining book is being replaced by information stored in accompany or union computer.bargaining committee : The union bargaining

14、 committee consists of union officials and stewards who negotiate with management's representatives todetermine wages, hours, and working conditions to be embodied in the agreement.behaviorally anchored rating scales (BARS):BARSrate employeesscalethat has specific behavioral examples on it to gu

15、ide the rater.Behavioral modeling : Behavioral modeling relies on the initiation or emulation of a desired behavior. A repetition of behavior modeling helps to develop appropriate responses in specified situations.behavior modification : Behavior modification states that behavior depends on its cons

16、equences.blind ads : Blind ads are want ads that do not identify the employer.bona fide occupational qualifications (BFOQ): A BFOQ occurs when anemployer has a justified business reason for discriminating against a memberof a protected class. The burden of proving a BFOQenerally falls onthe employer

17、.bottom-line test : The bottom-line test is applied by the Equal Employment Opportunity Commission to determine if a firm's overall selectionprocess is having an adverse impact on protected groups. Even though steps in the selection process might exhibit an adverse impacton a protected group, th

18、e firm will be considered in compliance if theoverall process does not have an adverse effect.Boulwarism : Boulwarism is a negotiation strategy developed by General . Using this approach the company made its "best" offer to the union at the beginning of negotiations. Then it remained firm

19、unless theunion could find where managementhad erred in the calculations used to arrive at the offer. This strategy has been ruled as an unfair labor practice by the National Labor Relations Board and by the federal courts.brainstorming : Brainstorming is a process by which participants provide ideas on a stated problem during a freewheeling group session.buddy system : The "buddy system" of orientation exists when an experienced employee is asked to show a new worker around the job site, conduct introduction, and answer the newcomer's questions.burnout : Burnout is a conditi