TOCICO Conference Template[TOCICO会议模板](-102)

1、1 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceWhy not complete a full TP analysis during this class?Part 1 of 3 What to Change? Fast!Part 2 of 3 What to Change to? Fast!Part 3 of 3 How to Cause the Change? Fast!2 2009 TOCICO. All rights reserved.TOCICO 2009 Conferenc

2、eTOCICO 2009 Conference Validate the Injection will take us in the direction we want to go Find the sufficiency (or insufficiency) of our solution (Additional Injections) Surface Negative Branch Reservations Attach the benefits of the injection to Tactic and Strategic objectives. Establish Cooperati

3、on/Buy-in from others. Substantiate the effect of needed Policy changes3 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference The Origin of the FRT is the Breakthrough Injection. Generally, it takes more than one Breakthrough. The Evaporating Cloud is the tool we use to surf

4、ace the erroneous assumption (or the assumption we choose to attack) and to find a creative Injection. Before discussing the Evaporating Cloud, lets discuss the Categories of Legitimate Reservation to make sure our logic is sufficiently dry (not held together with saliva).All logic errors can be tra

5、cked back to insufficient use of theCategories of Legitimate Reservation4 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference First: Clarity Second: Entity ExistenceCausality ThirdCause InsufficiencyAdditional CauseCause ReversalPredicted EffectTautologyCLRs = Discovery!5 2

6、009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceA School only for Pretty Girls? Or, is it a Pretty School for young girls? Or, just a very Little School? Could it be a school for one particular Pretty Girl (you missed the apostrophe)? Are there boys there too? Does the bu

7、ilding look particularly nice? What is the enrollment?This is a pretty little girls schoolThis is a small school for girlsExpressing logic visually gives the opportunity for scrutiny often missed when voiced only.6 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceEntity E

8、xistence Reservation: “Do these things really exist in your world?”Operating costs of the car are of little concernThere is free maintenance for 100,000 milesThe exterior appearance of the car doesnt matterA brand new Lexus costs $15,0007 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO

9、 2009 ConferenceCausality: Show me how the parts in the Effect (at the point of the arrow) come from the Cause (from the tail).I open a Savings AccountI receive 20% interestI want to be differentI need pants like JoesMy roommate has a carI need a carI buy stockI become a millionaireThere are problem

10、s with each one.The CauseThe Effect8 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceInsufficiency Reservation: Your Group needs to complete a good Group Project too.I get excellent grades in ClassMy Project goes wellI turn-in good homeworkMy Group Project goes wellInsuf

11、ficiency Reservation: You Need to do your Project well.9 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceIs it sufficient?Not without the Triangle!10 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceI dont get good Gas MileageMy Truck is large

12、Additional Cause Reservation:I carry heavy loadsAdditional Cause Reservation:I drive too fast11 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceMy Garage is full of stuff.My Garage is too small.My Garage is full of stuffMy Garage is too small.I cant get my car in the Gar

13、age.12 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceOur Incomeis too low We dont have enoughmoney to pay ourbillsPredicted Effect Reservation: If our income is too low, I would expect to see most people with the same income unable to pay their bills. Others with the s

14、ame income would not be able to pay their bills Many others with same or less income do pay their bills And yet, I see lots of people with the same or less income paying their bills just fine.We buy too many things that many others dont need Discovery Happens!We have too many bills13 2009 TOCICO. Al

15、l rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference10. There is a Chicken20. There is an EggToo Tight a Logic LoopA Longer Logical LoopResolves the Age Old Question20. There is a fertile Egg16. There is a Female Chicken14. There is a Male ChickenOR11. A Male and Female Chicken can produce

16、 a fertile EggBut, maybe there were two eggs first!Tautology is the Most Frequent Logical Error.14 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceThe Beavers lost the gameThe Beavers are a lousy team.Most Frequent Logical Error.15 2009 TOCICO. All rights reserved.TOCICO

17、 2009 ConferenceTOCICO 2009 ConferenceThe Beavers lost the gameThe Beavers are a lousy team.Most Frequent Logical Error.16 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceThe Beavers lost the gameThe Beavers are a lousy team.The Beavers play a lousy gameThe Beavers dont

18、prepare well for gamesThe Beavers dont execute wellThe Beavers are depressed by their mistakesPeople feel bad when they make dumb mistakesThe Beavers are perceived as a lousy team.The Beavers may not be so bad after all.The Beavers face an easy teamThe Beavers are in a slumpThey are not thinking cle

19、arlyMost Frequent Logical Error.Injection: The Beavers learn from dumb mistakes17 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceMost Frequent Logical Error.18 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference In General, the most common erro

20、r in “Jumping to Conclusions” is the Tautology!Sometimes a Tautology is a single statement.Most Frequent Logical Error.19 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference When we hear, “BECAUSE” (same as Effect) When the BECAUSE is ABSTRACT When the ABSTRACT is DEROGITOR

21、Y Tautology Reservation is Inevitable! Basic Assumptions of The Theory of Constraints:Alerts to Tautology Errors:Emotion is evidence of passionate, logical thinking! Dont let a Tautology waste it.20 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference21 2009 TOCICO. All righ

22、ts reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceThe Goal: CooperationThe Measure: Success of the groupThe Constraint: Conflict“Life is a Tug of War” The other party is starting to be obnoxious I spend time justifying my side of the argument I feel I must attack the other sides opinion (debat

23、e) Im becoming as stubborn as the the other side The conflict will probably be resolved by force!22 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceA. Have successful RelationshipsB. Appreciate the other sideD. Give-in to the other sideC. Be respectedD. Dont Give-in to t

24、he other sideThe Problem: ConflictThe Paradigm Shift: Every person is Right (there is no logical conflict), based upon each persons understanding of the situation and their perception of their ability to change it.Tug of War23 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Confer

25、enceMy boss is incompetent.A. I contribute to our OrganizationB. I keep my JobD. I put up with my BossC. I do what I think is rightD. I dont put up with my BossThe boss personality and management style irritates some employees.24 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Con

26、ference Evaporating the Cloud is the process of making the Assumptions that bind us to the conflict no longer valid. The Conflict Evaporates. Finding the Assumptions is sometimes easy:In order to have (Head) I must have (Tail) because (Fill in the blank). Finding a Breakthrough injection may be hard

27、. Because the breakthrough injection cant be done. Really? Why? Because, . If I do this, then that will occur! Sounds like an NBR or another EC!25 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference First, I strongly suggest you identify the five (5 or more) assumptions for

28、 each arrow in your Core Conflict Cloud, so you have several targets. Second, Try the absurd approach, There is absolutely no way to _ without _ Since _ Blocks you every step of the way,” filling in the blanks at each arrow. Third, a reference environment helps. In order eat, I must have money becau

29、se I pay for my food. Where are all the places that I can go and eat or situations where I dont have to pay to eat? Jail, Church Buffet, Military Chow Line, Moms .26 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference Fourth, DONT DISCARD AN IMPOSSIBLE INJECTION! - Most bre

30、akthrough injections come as you dig deeper. - Often you come up with an injection and quickly discard it because it is impossible in your environment. - DONT DO THAT! If it is impossible, its just harder to do. - It just means there is some conflict associated with your injection that caused you to

31、 give up. - Record the impossible injection the same as you would in a brain storming session. - Hey, you could have five or more impossible injections. No problem. Just pick one that looks potentially possible and dig deeper. That is, put the impossible injection at the D position of a new cloud. L

32、et D be the reason you cant do it. And carry on to break that new cloud. 27 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference Example: A. Produce high-performance fighter aircraft B. Light weight C. Affordable D. Made from Composites D. Made from Aluminum Assumption C-D:

33、High Temp Cure is a problem for fabrication and for repair (Move to D).28 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference Deeper Example: A. Excellent aircraft material B. Durable C. Withstand high variations in temperature D. Low Cure Temp composites D. High Cure Temp

34、composites Assumption C-D: Only High Temp Cure has high glass transition point (Move to D).29 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference A. Practical Fighter B. Structure suitable for all temp ranges C. Field repairable D. High glass transition point D. Low glass t

35、ransition point Assumption C-D: The only way to field cure high temperature resin is with a electron beam gun (Move to D).30 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference A. Practical Fighter B. Repairable C. Things we Know D. Use Electron Beam Gun D Not use Electron

36、beam gun Assumption C-D: We are not in Star Trek here. Injection: We remove the door from the microwave in the NCO Club and nuke the daylights out of the composite resin. We can do this whenever we have to patch a hole in a composite wing in the field. Hey mon, this may not work but at least we know

37、 where we are trying to go and can focus basic research.31 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference32 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceI always get into troubleI never get to do what I wantI am overwhelmedMy life offers

38、 little challengeI am easily boredI am excitement bound!I am short sitedIm easily distractedI dont make good decisionsI am controlled by othersIm not dependableIm unpredictableIm demandingI rebelI am not obedientI dont plan too wellIm boredToo much busy work33 2009 TOCICO. All rights reserved.TOCICO

39、 2009 ConferenceTOCICO 2009 ConferenceD1. Go out with strangerD1. Dont go out with strangerB1. Have some funC1. Be safeA1. Grow safelyStory line: You have a terrible fight with Mom. You want to go out with a strange boy you just met. He looks so COOL!1. What do I want? 2. What do they want? 3. Why I

40、 want what want! 4. Why they want what they want! 5. Why we are still talking about this!Jeopardy: Going out with stranger can be unsafe.Jeopardy: Staying Home is no fun!No conflict between B and C. Clear Conflict between D and D1.Reads logically: In order to (Head) I must have (Tail)34 2009 TOCICO.

41、 All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceD1. Go out with strangerD1. Dont go out with strangerB1. Have some funC1. Be safeA1. Grow safely5. What I want to do to fill that need 3. What the other side is asking for.4. The mutually recognized need I have2. What the other side wa

42、nts for us 1. Our Mutual Goal!35 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceD1. Show appreciationD1. Be macho (independent)B1. Give ThanksC1. Self reliantA1. MatureStory line: A teenage boy doesnt appreciate his motherWhat is the Jeopardy between D and C?36 2009 TOC

43、ICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceD1. Show appreciationD1. Be macho (independent)B1. Give ThanksC1. Self reliantA1. MatureReword D1:D1. Show dependenceDoes this give us a better understanding of the Conflict?37 2009 TOCICO. All rights reserved.TOCICO 2009 Conferenc

44、eTOCICO 2009 ConferenceD1Give inNot D1RebelB1 ObedientC1 IndependentA1 Make good decisionsD2Expect ReliabilityNot D2Tolerate unreliabilityB2 CooperateC2 AutonomousA2 Develop responsibilityD3Tolerate boredomNot D3Have FunB3 ResponsibleC3 Enjoy LifeA3 Be a Good KidBLearn to make good decisionsCBe prot

45、ected from serious harmDBe treated as an adultNot DBe treated as a childADevelop into a good citizen38 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference Lets consider our earlier conflict and surface some assumptions. Good CitizenGood Decisions BECAUSE: Making your own de

46、cisions is part of citizenship Poor decisions are expensive Experimenting can get you in deep trouble Good citizens dont do dumb thingsBLearn to make good decisionsCBe protected from serious harmDBe treated as an adultNot DBe treated as a childADevelop into a good citizen39 2009 TOCICO. All rights r

47、eserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceBLearn to make good decisionsCBe protected from serious harmDBe treated as an adultNot DBe treated as a childADevelop into a good citizen Good DecisionsAdult BECAUSE: Youth need to be challenged to grow Only adults are free to make choices Only adu

48、lts can make good decisions Choices with limits are really not free choices40 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceBLearn to make good decisionsCBe protected from serious harmDBe treated as an adultNot DBe treated as a childADevelop into a good citizen Good Ci

49、tizenProtection BECAUSE: There are too many devastating alternatives Dont want youth to be hurt One mistake in the wrong place is too many There are lots of bad things out there41 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceBLearn to make good decisionsCBe protected

50、from serious harmDBe treated as an adultNot DBe treated as a childADevelop into a good citizen ProtectionChild BECAUSE: Youth often are not aware of the dangers Adults know better Youth cant learn Youth make short sighted choices Youth cant imagine the consequences of some bad choices (we protected

51、them to now)42 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 ConferenceBLearn to make good decisionsCBe protected from serious harmDBe treated as an adultNot DBe treated as a childADevelop into a good citizen AdultChild BECAUSE: Youth cant make decisions about adult things Child

52、ren are easily confused with conflicting directions Adults send mixed messages “Am I a grown-up or not?”Hum? Is it better to build a fence at the top of the Cliff?Or, Keep an ambulance at the bottom of the Cliff?Hum?43 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference100

53、We want to Become a good citizen135 We need protection from serious harm150 There is pressure to be treated as a child145 There is pressure to be treated as an adult130 We need to learn to make good decisions110 Making our own decisions is part of citizenship125 Youth need to be challenged to make t

54、ough decisions120 There are too many devastating experiences that could take a youth down140 Youth often are not aware of dangers around them151 Youth cant decide on their own which things are Adult things (cant see danger down the road)160 Youth are not sure where they stand164 Youth will push the

55、envelope (try adult things too soon)162 Youth will reject responsibility and parental advice44 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference Sometimes, just exposing (verbalizing) the assumption is enough to find the error. Question the assumption, “Why does it have t

56、o exist? Should it continue to exist?” The assumption may be weak under the spotlight. Consider some better management practices that we are not doing to see if there are already solutions which have already eliminated this assumption. Consider your TOC Experience (ITS NOT LUCK and others) Have you

57、heard of others who found the same assumption negative and tried to break it? Study Strategy and Tactic Trees ()45 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference Sometimes the reason an assumption exists is simply a deeper assumption. Keep asking “Why?” Find a Referenc

58、e Environment (different than yours) where “In order to (tip of the arrow), I must have (tail of the arrow)” holds, but the assumption doesnt. To Eat Have Money (I must have money)Hum? If I go to jail, I get free food!Hum? Church Picnic, Grandmas, Army, . Absurdities work very well. “Its impossible

59、to eat without money!” Keep trying them.46 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference Assumptions Making your own decisions is part of citizenship Poor decisions are expensive Experimenting can get you in deep trouble Dont do dumb things Injections Youth dont need

60、to be good citizens They dont play where they cant afford it The zone of experimentation is restricted (Safe Zone) Do smart thingsA direct opposite is sort of an injection. But, its not a breakthrough.47 2009 TOCICO. All rights reserved.TOCICO 2009 ConferenceTOCICO 2009 Conference Assumptions Youth