商务英语听说1-5单元答案及原文-Unit1

1、Unit 1Listen to ThisPart A Focus ListeningA1. :TimeWith whomFrom wherePhone and TelexTuesday 8.a.mJohn whiteKlosson Ltd.Tel: (3) 6672179Wednesday 3.p.m John WrightGolden Swallow HotelTel: 222-0769Monday 2:30 p. MPeter PodiferThe Pacific Industries Ltd.Tel: (714)6961610Before May 15thChou YiDash Fact

2、oryTelex: 64502 CECOFBJThe managing DirectorZhu Chow Industrial FurnacesTelex: 995018 ZZGZCCNTapescript for A1 1. Joan White, production director of Klosson Ltd. would like you to give her a return call about welding machines at 8 a. m on Tuesday. Her phone is (3) 672179.2. John Wright, assistant ma

3、nager of Golden Swallow Hotel would like to meet you at his reception room at 3 p. m Wednesday about washing machines and equipment for bed-feathers . His fax number is 222-0769.3. Peter Podifer of Pacific Industries. Ltd. will give you an answer about the damage of precision tools on Monday afterno

4、on at 2:30 in No. 2 meeting room. Will the time be convenient for you? If not, please give him a call. The number is (714) 6961610.4. Before May 15th, you must send a telex to Mr. Zhou Yi, the representative at Dash Factory , on your technical group to Dhaka. Telex number of Dash Factory is 64502 CE

5、COF BJ.5. The managing director of Zhuzhou Industrial Furnaces wants an answer from you pertaining to the question of payment. The telex number is 995018-ZZGZCCN.A2.:1.R.auPart B Dialog B1 1-d 2-c 3-c 4-b 5-d 6-b 7-d 8-b 9-d 10-cB2 there are t

6、hree people in dialog C.They are Receptionist ,Charles and Tom SPEAKERREMARK1T. WangIm here to see Charles Wright2T. WangI have an appointment for 10 oclock3Rec.Your name please?4Rec.Ill tell Mr. Wright that you are here.5Rec.Mr. Wright will be out to meet you in a few minutes6C. WrightYou must be T

7、om Wang7C. WrightYou can call me Charles8Tom WangPlease call me Tom9WrightLets have some coffee in my reception office10WangThat sounds fine. Tapescript for Part B a. MAKING CONTACT BY PHONEReceptionist:Quality Machine Tools. May I help you?Wang:Yes, may I speak to Charles Wright, please?Sally:Yes,

8、Ill connect you with his office. One moment please.Sally:Hello. Charles Wrights office.Wang: Hello, Id like to speak to Charles Wright, please.Sally: Im sorry; he is not in at the moment. May I take a message?Wang:Yes. This is Tom Wang of China Machinery & Equipment Corporation in Los Angeles. W

9、ould you please ask Mr. Wright to return my call? Im at the Holiday Hotel room 2010.Sally: Yes. May I ask what it is about?Wang: Id like to make an inquiry on your machine tools.Sally:Er, yes. May I have your number, please?Wang:Yes, the number is 222-7346.Sally: OK, Tom Wang of China Machinery &

10、; Equipment Corporation. (“Yes”) Holiday Hotel room 2010. Phone number 222-7346. (“Yes, thats right”) OK, Ill give Mr. Wright your message.Wang:Good-bye.Sally:Good-bye. (She hangs up the phone.)b. RETURNING THE CALL(The phone rings)R:Hello. Holiday Hotel. May I help you?Wright:Yes. Room 2010, please

11、.R:Yes, just a moment.Wang: Hello.Wright:Hello. Is this Tom Wang?Wang:Yes, this is he.Wright:Hello, Mr. Wang. This is Charles Wright returning your phone call.Wang:Yes. Mr.Wright. Thank you for returning my call. I was calling you about an inquiry of your machine tools.Wright:Yes. My secretary told

12、me that youre from China Machinery & Equipment Corporation. What are you interested in, in particular?Wang:Well. Mr. Wright, Ive seen your catalogs on machine tools. Were very interested in some of your lathe models.Wright:Good, Id be happy to talk this over with you in detail over some coffee.

13、Would you like to come and see me at my office? Id also be glad to show you our facilities here if youre interested.Wang:Yes, Im interested in seeing your production line as well as discussing business.Wright:Good. Is tomorrow morning at 10 good with you?Wang:Yes. Thats fine, tomorrow at 10.Wright:R

14、ight. See you tomorrow. Good-bye.Wang: Good-bye.c. FACE TO FACEWang: Hello, Im to see Charles Wright. I have an appointment for 10 oclock.R:Yes. Your name, please?Wang:Tom Wang.R:OK, Mr. Wang. Ill tell Mr. Wright that youre here.Wang:Thank you.R:Mr. Wright. A Mr. Tom Wang is here to see you for a 10

15、 oclock appointment. Yes. Thank you. (to Wang) Mr. Wang, Mr. Wright will be out to meet you in a few minutes. Would you like to have a seat?Wang:Yes. Thank you.(Pause)Wright:Hello. You must be Tom Wang.Wang:Yes. Glad to meet you Mr. Wright.Wright: Oh, you can call me Charlie, Im glad to meet you, Mr

16、. Wang.Wang:Please call me Tom.Wright:OK. Tom. Lets have some coffee in my reception office and discuss some business before we head out to see the production line.Wang:That sounds fine.Wright:Right this way, Tom.Part C PassageC1. 1-T 2- F 3 -T 4 -T 5 - TC2. 1. the price 2. quantity 3. quality 4. pa

17、yment 5.international fairs 6. negotiate with 7.export 8. import 9.packing 10.price11.shipment 12.insuranceTapescript for Part C Business communication is an important part in conducting trade. It is the dealing between seller and buyer in order to reach agreement on the price, quantity, quality, pa

18、yment and other terms or conditions of a sale. Evidently, the conclusion of a sales contract results from the business communication to the satisfaction of both parties. Business communications are carried out either by writing or verbally. In the latter case, traders talk about the terms conditions

19、 of a sale with each other, in person or by telephone. The foreign merchant may call on the domestic trader upon invitation, or the exporter will make a visit to an overseas importer on his own account. Business talks are also held at international fairs where businessmen from all over the world can

20、 negotiate with one another over export and import trading. Through verbal communications, trading transactions between Chinese and foreign merchants are concluded in large amounts at the China Export Commodities Fair in Guangzhou twice a year. When business communication is done in writing, the usu

21、al means are by letters, cables and telexes. In practice, letter writing plays a vital part, and that is why a prosperous trader always has a great deal of correspondence to deal with.In order to come to an agreement during a business communication the following terms are talked over, such as the de

22、scription of the goods, their quality, quantity, packing, price, shipment, insurance, payment, inspection, claims, disputes and arbitration. Only when the two parties agree on all the various terms consulted can the business be done and the contract of sales concluded.Unit2Listen to This Part A: Foc

23、us ListeningA1 Country Port1. Belgium比利时Antwerp安特卫普2. Australia澳大利亚Melbourne墨尔本3. Brazil巴西Rio de Janeiro里约热内卢4. Burma缅甸Rangoon仰光5. Chile智利Arica阿里卡6. Denmark丹麦Copenhagen哥本哈根7. Egypt埃及Alexandria亚力山大8. India印度Calcutta加尔各答9. Iraq伊拉克Basra巴士拉10.Portugal葡萄牙Lisbon里斯本Tape Script for A1 1. Melbourne2. Lisbon3

24、. Rio de Janeiro4. Antwerp5. Rangoon6. Copenhagen7. Alexandria8. Basra9. Arica10. CalcuttaA2. A list of countries and their ports, capitals and languages:No.Name of the Country CapitalLanguageMain Port(s)1CanadaOttawaEnglish(French) Halifax 哈利法克斯St. John 圣约翰(Vancouver )温哥华(Quebec city )魁北克市2The peop

25、lesRepublic of Bangladesh孟加拉国Dacca达卡(Bengali)孟加拉语(English)(Chittagong)吉大港3(Belgium)比利时Brussels布鲁塞尔Flemish佛拉艺语French(Antwerp )安特卫普(Ghent) 根特4(Brazil)巴西Brasilia巴西利亚Portuguese(Recife )勒西腓Rio de Janeiro里约热内卢(Santos )桑托斯5(Chile)智利(Santiago)圣地亚哥SpanishValparaiso瓦尔帕莱索(Arica) 阿里卡Antofagasta安托法加斯塔6ChinaBeiji

26、ngChineseDalian 大连(Xingang) 新港Tianjin 天津Shanghai 上海Qingdao 青岛(Zhan jiang )湛江Huangpu 黄埔Guangzhou 广州(Qinhuangdao) 秦皇岛7Cuba古巴(Havana )哈瓦娜(Spanish)Havana 哈瓦那(Cienfuegos )西思富戈斯8Egypt埃及Cairo 开罗 (Arabic) 阿拉伯语English(Alexandria)亚力山大Port Said 赛德港(Suez )苏伊士9(Iraq )伊拉克(Baghdad )巴哥拉ArabicEnglish(Basrah ) 巴士拉10(

27、India)印度New Delhi新德里Hindi 印地语English(Bombay) 孟买Calcutta 加尔各答(Mardrass )马德拉斯Tape Script for A21.Canadians speak English and French. Halifax, St. John, Vancouver and Quebec are the main ports of their country. 2.The people of the Peoples Republic of Bangladesh speak Bengali and English. Chittagong is

28、their main port. 3.Antwerp and Ghent are the two main ports in the Kingdom of Belgium. Flemish and French are the country's languages.4.There are three main ports in the Federative Republic of Brazil. They are Recife, Rio de Janeiro and Santos. 5.Santiago is the capital of the Republic of Chile.

29、 Valpariso, Arica and Antofa-gasta are its main ports.The people of the country speak Spanish. 6.Chinas main ports are Dalian, Xingang, Tianjin, Shanghai, Qingdao, Zhanjiang, Huangpu, Guangzhou and Qinhuangdao. 7.Cubans speak Spanish. Havana is their capital. Havana and Cienfuegos are their main por

30、ts. 8.Alexandria, Port Said and Suez are the main ports in Egypt. Egyptians speak Arabic and English. 9.Baghdad is the capital of the Republic of Iraq. Basra is the port of the country. The people of the country speak Iraqi, an Arabic dialect, as well as English. 10.Bombay, Calcutta and Madras are t

31、hree important ports in India. Hindi and English are the main languages.Part B DialogB1 1.c 2.d 3.a 4.c 5.d 6.b B2 1.How do you like your coffee?2.What do you say?3.Fine with me.4.As you can see theyre quite competitive.5.They look a little high.6.Weve been in this business many years.7.Youll be hap

32、py with our machine tools.8.You can count on that.9.Let me consider that.10.Ive got to think about your price. Tape Script for Part B Making InquiryWright: Have a seat, Tom. How do you like your coffee?Wang:Cream and sugar, please.Wright:Sally, would you get us one with cream and sugar and one black

33、 for me? Thank you. OK Tom, what do you say? Lets talk business.Wang:Fine with me. Like I said, were interested in some of your lathe models: XL-13 and XL-17 to be specific. What are your prices on these?Wright: Well Tom, how many do you want to buy?Wang:Yes, well talk about that, Charlie. But first

34、, can you give me an indication of price?Wright:Heres our FOB price list. As you can see, theyre quite competitive.Wang:Well, Charlie, they look a little high.Wright:Tom, you must know our reputation for high quality. Weve been in this business many years. Youll be happy with our machine tools.Wang:

35、 Well, how long would delivery take? Thats an important factor.Wright:We make delivery in two months max. You can count on that.Wang:How about a discount? Five per cent would be helpful.Wright:Well, Tom, that will depend on the size of your order. Can you give me an idea how many lathes you want?Wan

36、g:Let me consider that, Charlie. Ive got to think about your price.Wright:Fine. Lets take a look at the production line.Part C Passage C1 1. 80 km/h2. 2 500cc3. 80 mpg 4. 40 mpg5. 10 8506. 3 000cc 7. 12 500 C2 CharacteristicsXX-17Sunrise-7001. It can reach speeds of 80 km/h in 6 seconds2. The steeri

37、ng turns are no problem3. It has the advanced, anti-locking brake system4. 2,500cc engine05. gas mileage 40 in the city 06. 4-cylinder engine7. engine 3000cc08. the solid, four-wheel drive09. the futuristic body style010. aerodynamic and appealing0Tape Script for Part C Introduction to Product Good

38、afternoon. Im Joe Smith and Im here to introduce to you this years new models of our cars and trucks. As you know, our cars and trucks are very popular in the world. The high quality, sporty look, and reasonable price are certainly the major attractions. Id like to draw your attention to the screen.

39、 First of all, our XX-17 model can reach speeds of 80 km/h in 6 seconds. The steering is very responsive, and hairpin turns are easy. In addition, we have the advanced and anti-lock brake system, which can make the XX-17 stop on a dime. You might ask, “what about the gas mileage?” The XX-17s 2500 cc

40、 4-cylinder engine faithfully provides 80km/g on the highway and 40km/g in the city. And lets not forget the trend-setting, sleek body style of the XX-17 which will certainly give Toyota a run for its money. The wholesale price ? A very competitive US$10 850. And now, the truck of the future, our pr

41、ide and joy, the “Sunrise-700”. Having all the competitive features of the XX-17, the Sunrise-700 has a bigger and more powerful 3 000 cc engine with slightly less gas mileage than the XX-17. With the added horse power and the solid, four-wheel drive, the “Sunrise-700” can go any where you want it t

42、o take you. As you can see, the futuristic body style is most aerodynamic and appealing. The wholesale price is a surprisingly low US$12 500. Now that weve had an introduction to these new models, which we believe will be quite competitive in the sport-utility market, please join me outside in the l

43、ane for a first-hand experience of the XX-17 and Sunrise-700. Th Thanks, and see you outside in a couple of minutes.Unit3Listen to ThisPart A Focus ListeningA11. RMB 500 per set 2. 8%, 200 metric tons3. rock-bottom, $1280 per metric ton 4. $12 , $26 per barrel5. RMB 1480 6. C&F Shanghai, 813 per

44、 dozen7. CIF price, FOB, C&F 8. $19 per kg, CIF BrusselsTape Script for A11.Our offer is RMB 500 per set of tape-recorder FOB Changsha.2.If you can reduce the price by 8%, we shall order 200 metric tons.3.However, our rock-bottom price is $1280 per metric ton. 4.The current energy price has grea

45、tly increased. Take crude oil, for example, the price was $12 per barrel or $14 per barrel last year, but it's up to $26 per barrel. 5.OK, let's call it a deal. US$ 160 per box, in other words, RMB 1 480 per box.6.Your price is quoted C&F Shanghai at 813 per dozen, right? 7.CIF price is

46、the price term normally adopted. Sometimes FOB and C&F are also employed. 8.They said on the phone that the price was $19 per kg, CIF Brussels.A2 1. a2. c3.d4. c5. d6.bTape script for A2(Mr. Trevor, a businessman from San Francisco, is in China to buy some silk shirts. Mr. Peng who works for Suz

47、hou Foreign Trade Corporation is the person to receive him. They are now talking about the price terms for silk shirts.)Trevor: Good morning, Mr. Peng.Peng: Good morning, Mr. Trevor, Since we have agreed on other terms, I think its better for us to have a talk on price terms, because it is one of th

48、e key points in our dealing.Trevor: Thats right. You quoted your price of $120 per dozen C.I.F San Francisco, right?Peng: Yes. Do you think its reasonable?Trevor: No, Im afraid your price is on the high side. I have here an offer from Hongzhou at a much lower price.Peng: Our price is a little high,

49、but the quality of our products is better, What price are you looking for?Trevor: Maybe $100 per dozen is acceptable.Peng: Sorry. We cant negotiate business on this basis. $ 120 per dozen can barely cover our production cost. You should recognize the fact that the price of raw materials is increasin

50、g, and labor costs are increasing, as well.Trevor: Ok, let me see . considering the real quality of your shirts, how about $110 per dozen?Peng: Good, lets call it a deal.Trevor: Cheers!Part B Dialog B1 1.a 2.b 3.d 4.c 5.a 6.cB2 1. right, each model2. highest3. look into, compare4. hard bargain5. cou

51、nter-offer Tape script for Part B You Drive a Hard Bargain(Mr. Wang and Mr. Wright are back in Mr. Wrights office for further discussions.Price is an issue they will discuss.)Wright:Well, Tom, what do you think of our facilities?Wang:Quite impressive, Charley. I enjoyed having a look.Wright: Good. T

52、om, what do you think? Do you have an idea of what quantity you want to order?Wang:Charley, if the price is right, were prepared to order ten of each model.Wright: I know youll be happy that you came to Quality Machine Tools. Like our name says, our machine tools are of the highest quality. Tom, I t

53、hink if you look into the market, youll find that our prices compare favorably.Wang: Im afraid that I cant agree with you Charley. I have looked into the market. Although your machines are of quality, your prices are much too high. Like that I said, a 5% reduction in price would make it more accepta

54、ble.Wright: At the quantity youve ordered, Im afraid that a 5% reduction is impossible. We are however, willing to offer a 2% reduction. You must admit thats reasonable.Wang: We would have to reduce our order at such a price, and I cant agree that your offer is reasonable. Though your machines are o

55、f high quality, I must say that your price is not competitive in the market. It seems that well have to look elsewhere for a reasonable price.Wright: Tom, you drive a hard bargain. OK. This time well accept your counter-offer. Ten XL-17s and ten XL-13s at $3000 and $2500 respectively CIF Shanghai.Wang: Sounds good, Charley.Part C passage C1 1. What does “fair price” mean?Not too high for the