供应链管理实务

1、.供给链管理实务Supply Chain Management Best PracticesDuration: 3 DaysPrice: 6990 Yuan14-16(SH)20-22(SH)13-15(BJ)25-27(CD)8-10(SH)13-15(CD)5-7(SH)26-28(BJ)21-23(SH)2-4(BJ)16-18(SH)课程意义：供给链的管理X围涉及从需求的输入到满足需求的全过程，因此供给链管理所涉及到的业务领域广泛、人员众多、运作复杂。由于供给链的运营须有跨部门成员的参与，而跨部门/跨公司成员之间的利益不同甚至冲突，所以供给链的整体表现，受制于主链的上游和内部/外部辅链

2、上相关成员的影响。供给链管理部门在履行职能的同时，把更多的资源投入到跨部门、跨公司之间的横向沟通、协调和合作。灭火、解决重复发生的问题、去除合作障碍成为日常工作的主旋律.供给链部门是企业运营的协调者、问题解决者、决策的总体平衡者和持续改善的推动者。通过学习，全方位诊断供给链运营的问题，寻找有效方法，改变以往头痛医头的方式，从而实现高效供给链的运营，同时透过对供给链运营实践的解析来帮助跨部门成员了解、理解、支持供给链。现代供给链管理实践，必将伴随着市场和竞争环境的快速变化不断地深化和普及。参加对象：* 供给链部门如方案、采购、生产、客户效劳和物流部门的运作人员* 参与供给链运营的跨部门成员，如质

3、量、本钱和客户需求管理部门的运作人员内容大纲：1.供给链概述* 对价值链、供给链和供给链管理的认识* 了解供给链管理的主要挑战2.穿插跨部门团队合作制胜* 企业内部供给链及链上各环节间的衔接和协调* 供给链职能部门和穿插跨部门的目标、职责、权力和责任* 管理供给链的动态性和复杂性* 管理跨公司、跨部门目标利益的冲突3.管理供给链内流动的三大根本流* 三大根本流相互作用和影响* 有效管理三大流的跨部门“轨道系统、“指挥系统、“控制系统4.一切源自需求* 需求模式与不确定性* 需求的不确定性对内部运营和本钱的影响* 管理预测的输入, 预见不确定性, 应对不确定性* 预测需求和完善需求的方法5.协调

4、需求和供给的平衡, 决策过程* 对前期业绩的测量和评估* 预见未来市场的需求* 平衡外部需求与内部供给资源的能力, 发现供给的瓶颈和制约* 去除供给瓶颈和制约 vs. 重塑外部需求* 评估、协调、平衡、决策6.供给方案系统的持续改善* 管理和改善方案的输入要素* 设置关键监控点, 提升方案实施的质量* 实施需求预测 vs. 实际销售与生产供给 vs.库存的动态监控* 方案系统持续改善的领域7.采购供给系统的持续改善* 设置关键监控点, 提升采购供给方案实施的质量* 日常供给商不符合性的管理* 应急采购系统8.生产制造系统的持续改善* 生产方案实施，变更的管理* 生产方案有效实施的保障9.客户效

5、劳* 客户定位与差异化管理* 客户订单、延迟订单的管理* 客户投诉的处置10.物流效劳* 渠道策略对物流配送网络建立的影响* 物流本钱的控制方法11.考核与改善* 供给链管理业绩考核与月报* 供给链管理的持续改善Program Outline：1. Supply chain overview* Understanding value chain, supply chain and SCM* Understanding main challenges of SCM2. Winning through cross functional cooperations* Internal SC in th

6、e pany and coordination between various sectors of supply chain* Objectives, responsibilities and authorization of supply chain functions and cross-functions* Management of the supply chain dynamics & plexity* Managing interests conflicts in cross-pany / depart- ment3. Managing three basic flows

7、 in SCM* Role of three basic flows and their influences* Operation system, management system and information system to manage three flows4. All driven by in - market demand* Demand patterns and uncertainty* Demand impact on internal operations and operation cost* Managing demand input, predicting an

8、d dealing with uncertainty* Methods to manage and improve in-market demand forecast5. Demand and supply balance* The measurement and evaluation of demand performance* Anticipating future market needs* Balancing external demand and internal supply capabilities, exploring supply bottlenecks and constr

9、aints* Removing supply bottlenecks and constraints vs. remodeling external demand* Evaluation, coordination, balance, decision-making6. Continuous improvement of supply planning system* Management and improvement of plan input elements* Setting control points, improving implementation quality of sup

10、ply plan* Dynamic monitoring actual sales, inventory and supply* Continuous improvement of supply planning system7.Continuous improvement of material supply system* Setting the key control points, enhancing implementation quality of purchasing plan* Non - conformance management of suppliers* Emergen

11、cy procurement system8. Continuous improvement of manufacturing system* Managing the change of production plan* Securing continuous production9. Customer services* Customer categorization and service differentiation* Management of customers orders and backlog orders* Handling customers plaints effectively10. Logistics services* Channel strategies impact on the est