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1、bec高级作文模板Describing a graphModule 4The graph pares the amount of palm oil held in world stocks over the years 1985 to 206 with the demand.Over the period in question demand for palm oil rose steadily from 7,000 tonnes in 1985 to 33,000 tonnes in 206.During the same period stocks of palm oil also ros
2、e, but fluctuated greatly.At all times, ending stocks eceeded demand, but not by the same marn.From 1985 to 1997 ending stocks were between 1,300 and 1,700 tonnes, even though demand doubled during the same period.After 1997 the marn increased signifantly, reaching a peak in 20 of almost 3,000 tonne
3、s pared to the demand of 20,000.For the five years ending stocks fell back relative to demand.In the last three years the industry seems to have reached a consistent level of ending stocks pared to the demand.The graph shows the production levels achieved by factories in three different locations ov
4、er the period 20 to 205.Overall, we can see that, although the three factories vary in size and production capacity, the output at all the sites has followed a similar upward trend.In Guangzhou, the largest of the three, output rose from 7.6 million to 12 million units over the period in question, t
5、he best growth in percentage terms.In Timisoara, production rose by about 35 over the same period, despite a slight fall recorded in 202.In Leeds, output also grew year on year but increased more slowly, from 7 million in 202 to 8.5 million in 205.In conclusion we can observe that production at all
6、three sites has shown a healthy level of growth, reflecting an increased demand for the panys products.Module 8The two graphs show the changes in global temperature and the amount of carbon dioide emitted by different countries over the period 1880 to 1990.Taking global temperatures first, we can se
7、e that there was steady rise in global temperature of 0.8 degrees Fahrenheit over the period in question.However, within this general trend, there were many fluctuations, for ele between 1917 and 1917, global temperature dropped by 0.6 degrees Fahrenheit.The second graph, shog the amount of carbon d
8、ioide emitted by different countries in the world, shows a steady increase in the total emission from one billion tonnes in 1950.From 1950 to 1990, emissions increased dramatally to 22 billion tones.The contribution of North Amera, Western Europe and other developed countries levels off after 1970,
9、whereas that of the rest of the world continues to rise sharply.From the information presented, it is not sure if there is a connection between the two developments.A letter of plaint Module 6 Dear Ms DelapleI am writing in answer to your letter of 23 January in whh you stated that you would be unab
10、le to replace the battery on my SL550 player because it was now out of warranty.I purchased the player fourteen months ago and had had no trouble with it for the first ten months.Although my use of the player was normal and I recharged the battery according to the instructions, it failed after only
11、eleven months.I tried to recharge it again after two weeks, but without success.At that point, I contracted your technal support department who advised me to send in the player for repair.It seems that it arrived with you too late to be within warranty.In your manual it clearly states that “the batt
12、ery should last most normal users the life of the product.” For this reason, and the fact that it failed after eleven months rather than twelve, I cannot accept that I am not entitled to a free replacement battery.It is not in your panys interest to have dissatisfied customers and if you are unable
13、to offer the replacement, I will certainly warn others through inter forums about this problem.Thank you for taking the time to consider my case.I look forward to hearing from you.Yours sincerelyDear John, I am writing to you regarding some problems that we have eperienced recently with our orders,
14、and to ask you to remedy the situation.In March of this year we ordered two pallets of beech laminate flooring, but were sent two pallets of oak laminate.It took three weeks to get the correct goods.In May we received a damaged pallet of the same item and had to return it.On that occasion it took te
15、n days to get a replacement.Most recently we received three pallets of cherry wood flooring in the wrong thkness.These mistakes cost us time and money in administration.They affect our reputation for reliability and prompt delivery, and worse than that, can lose us business if the customer is not pr
16、epared to wait for the goods.In the past we have not had any reason to plain about the quality of serve from your pany and I would like to know why the situation has changed in recent months.A full eplanation of the reasons for these mistakes would be helpful.You will reciate that we cannot continue
17、 to do business with you if such errors continue to occur.I do hope it is a problem that you are able to solve qukly.I look forward to hearing from you.Yours sincerelyDear Mr OpikI apoloze for missing your recent call concerning your new pool.I was also sorry and surprised to hear that you have eper
18、ienced problems with it so soon.As you will recall, when we orinally discussed the question of heaters, I presented to you various options.Some were smaller heaters, others were more powerful.Clearly, different people have different tastes in how warm they would like their swimming pool to be.Conseq
19、uently, at the time, I advised you to buy one that you thought would be best for you.You chose a smaller, less epensive one.I am sorry that you are now regretting that choe.As a result of this, we feel that it is not our responsibility to pensate you for a new heater.However, I do sympathise with yo
20、ur situation and in order to resolve this problem, I suggest that you ask the manufacturer for an echange for a bigger heater.Generally, they are quite good about this sort of thing and should ve you a full refund on the orinal heater.If you like, I would be very willing to e and ve my adve on whh h
21、eater I personally would put in.This visit and adve would be free of charge.I hope you find this solution acceptable and look forward to hearing from you.Yours sincerely Selma ChakrabatiModule 9 A letter in response to a requestDear Mr FergusonThank you very much for your letter offering us the chan
22、ce to te for the contract for offe cleaning, maintenance and security at your pany.We would be delighted to take on this work, but I should point out that we are mainly an offe cleaning pany.We could also offer garden maintenance serves.In order to meet all your needs, we would have to work in partn
23、ership with another pany specializing in maintenance and security.I quite understand if you would like to find only one contractor to carry out all the tasks.However, if you are willing to consider the option of using two specialist firms, I am sure you will not be disointed.We do a very professiona
24、l job and have ecellent references, whh I would be hy to supply.I look forward to hearing from you.Yours sincerelyA delate letter Module 11Dear Mr Jones, Thank you for your letter concerning your contract with Labelco Ltd.I am very sorry that you have had these problems with your first order (20,000
25、 tree labels).We pride ourselves on the quality of our serve, and such mistakes are clearly unacceptable.I hope, however, that once we have agreed on a solution we will be able to move forward and enjoy a successful partnership.I have looked into the problem with the labels we sent you and it seems
26、that in the final stage of printing the waterproof coating was not added.The simplest solution would be for us to collect the labels not yet used and add the waterproof coating to them.This process would take roimately si days between collecting them and returning them to you.As to the labels you ha
27、ve already used, we would be hy to refund you 75 of the cost of each label.I hope that this solution is acceptable, and look forward to hearing from you.Once again, please accept my apoloes for the inconvenience this has caused.Yours sincerelyModule 3 Email echangeDear Mr.Harris,Further to our telep
28、hone conversation earlier, please find attached a draft contract.Please read it carefully and if you are in agreement with the terms, I would be grateful if you could sign it and return it to me.Strtly speaking, the deadline for the special offer we discussed is tomorrow.However, we would be hy to k
29、eep it open for you until the end of the week.Please do not hesitate to contact me if you have any queries.Yours sincerelyLaura CoDear Mr Jeavons,I am writing to epress my deep concern at the standard of serve ven recently by your employees.We have been working with you for the last five years and h
30、ave always been hy with the politeness and effiency of the receptionists and doormen you have supplied.However, in the last month, we have received the follog plaints from visitors to our headquarters:-doormen not opening the door (five plaints)-being kept waiting in the reception area for over 15 m
31、inutes (three occasions)-being sent to the wrong part of the building for an ointment (two occasions)The reception is the first part of the pany that visitors have contact with.Consequently, a bad eperience can ve them a very negative impression.You will reciate therefore, that we cannot allow the s
32、ituation to continue.I would be grateful if you could replace the eisting staff in the seven days.We will monitor the new team closely and report back to you in a further two weeks.If you have any questions about the points I have raised, please do not hesitate to contact me.I look forward to hearin
33、g from you.Yours sincerelyPeter Sackwell Dear Mr Sackwell,We do apoloze for the poor serve of the receptionists and doormen.Immediately after I received your email, we looked into the cause of their poor serve, whh turned out to be their lack of proper training.The manager who is responsible for our
34、 panys training has been in hospital for a month due to illness.Up until now, we havent found someone who is as petent as him to be his replacement.As a result, the standard of serve is declining.Fortunately, the manager will be discharged from the hospital this week, and things will definitely impr
35、ove.Therefore, we can assure you that the situation will not continue.We will replace the eisting staff in the seven days and supply you with new qualified receptionists and doormen.In order to pensate for all the inconvenience and negative impression caused by our staff, you do not need to pay them
36、 for the first month.We will pay them instead.We have had a good relationship for the last five years.We do hope that this relationship will not be damaged by this eceptional case.We guarantee that such things will not hen again.If you have any questions, please do not hesitate to contact us.Yours s
37、incerely,Philip JeavonsReport Writing Module 7Progress report on Greenland documentary The aim of this report is to provide an update on the progress with regard to the documentary started last May, and an estimate of the timetable for pletion.We chose Greenland as our subject for the follog reasons
38、:-no-one else is making a documentary in this area at the moment.-it is a good place to observe the effects of global warming (currently a al subject).On the positive side, we have collected five hours of material including some impressive footage of wildlife (partularly polar bears) and some very i
39、nteresting interviews with local people.With regard to the timetable, however, the filming is several days behind schedule.This is partly og to unpredtable weather conditions whh have sometimes prevented us from filming.In addition, it has not been easy to get permission to shoot in the north.Since
40、it is a conservation area, the authorities are reluctant to ve permission.Our estimate is that we have only another four weeks of filming to plete and once that is finished we will return to the editing room to distill the footage down to one hour.We would remend, on the basis of what we have alread
41、y filmed, that the subject of the documentary should be the effect of global warming on wildlife and the local people.However, we recognize that this is your decision and would wele your views on this before we ben the editing process.A report on employee trainingThis report eamines the performance
42、of new recruits to the Solartech staff in the last two years, and makes remendations on how performance can be improved.During our survey, we interviewed twenty recent recruits in the sales department and eamined their results.We came to the follog conclusions:-Eight of them were doing an ecellent j
43、ob.In the case of two, they had eceeded their sales target by over 15.-Si of them had a good technal understanding, but seemed ineperienced at selling (three of them admitted they had never sold anything before joining the pany).Their sales results ranged from poor to very poor.-the remaining si had
44、 a sales background, either through previous mercial training or a sales position.However, their understanding of the product was weak.Our remendations are as follows:Technal training courses should be made obligatory for new recruits and etra training must be ven to those who are weak in this area.
45、Sales training should be available to everyone in the sales department, but we remend that in the future the pany not employ people with no sales training or eperience.Moreover, anyone who fails to meet their targets over four consecutive months despite having been trained should be asked to leave.A
46、 market profile report Module 12Report on China VisitThis report ves a summary of my meetings with various representatives of the Chinese tea industry and aims also to ve an impression of what it is like to do business in China.The objectives of my visit to China were:- to meet tea eperts and find o
47、ut more about the product.- to discuss the losts of eporting tea from China.I made two interesting contacts: Li Sung, a tea master and Qiu Li, an epert agent.Li Sung really knows his subject and will be able to remend to us the best teas to buy and Their sources.Qiu Li has worked with other western firms before and will be able to deal with the necessary authorities for eporting the teas.Both of them seem hy to work with us.Li Sung will want a fee for his consultancy and Qiu Li will work for us on a mission basis.My adve for the person who follows up
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