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1、1Unit 3 Status Enquiries询问相关信息:财务状况信用状况声誉业务做法2获得相关信息的方法银行(最可靠)(通过自己的银行)商会(最可靠)咨询社3咨询信函大致上是定型的.有些大商行用专门印好的,其中包括要求答复的各种问题的格式来进行咨询.咨询信函通常在信头上标有 “ Confidential ”或”Private and Confidential”的字样,这些字同样写在信封上.求人帮助,应当用礼貌和感激的语言写信.在收到信息后,无论有利与否,都必须寄一封适当的感谢信表示信息已经收到.4Letter1:Status enquiries Private & Confide

2、ntialDear Sirs,We have received a letter from the Auto Engineering Co., Ltd. In Nigeria, expressing their desire to enter into business relations with us on condition that we allow them a standing credit of USD 5,000 to start business. As stated in their letter, their reference is the National Bank

3、of Nigeria, Ibadan.5It is our principle to have more connections abroad; however, for safetys sake, we should like to know the financial and credit standing of the above-mentioned company, especially because they have requested us for a standing credit, which we seldom grant to new customers.We shou

4、ld be very pleased if you would assist us in this respect, and we can assure you that any information you may give us will be treated in absolute confidence.6Letter2: Status Enquiry Private & ConfidentialDear Sir,Our client , the China National Import & Export Corp., have asked us for inform

5、ation about the Auto Engineering Co., Ltd. In Ibaban, Nigeria as the latter would request a standing credit of USA5,000 to start business.7We know the Auto Engineering Co., Ltd., but our knowledge of the company is limited to a few months trading with a firm in Shanghai on an L/C basis. We should, t

6、herefore, like to know whether or not their financial and credit standing are sound so that we may respond to CNIEC.8The only reference as given by the Auto Engineering Co., Ltd. is their banker, the National Bank of Nigeria, Ibaban. We shall be most grateful for any information you can obtain for u

7、s.9Letter3: favorable reply Private & ConfidentialDear Sirs,We have now received from the National Bank of Nigeria the information you asked for in your letter of April 4. The Auto Engineering Co., Ltd. You mentioned is a private company run as a family concern by three brothers and was founded

8、fifteen years ago. It enjoys a good reputation. As far as our information goes , it is punctually meeting its commitments and a credit in the sum you mention would seem to be safe.10This information is confidential and is given without any responsibility on our part.11Letter 4: favorable replyDear s

9、irs,We have now received from the City Commercial Bank, Beijing the information you are asked for in your letter of June 6th. The motor company you mentioned is an exclusively foreign-owned enterprise formed in 1996, It enjoys a good reputation and can meet its commitments punctually.The information

10、 is confidential without any responsibility on our part.12Letter5: Unfavorable Reply Private & ConfidentialDear Sirs,We have completed our enquiries concerning the firm mentioned in your letter of 4th April and regret that we must advise you to regard their request for credit with caution.About

11、a year ago an action was brought against the firm by one of its suppliers for recovery of the sums due though payment was recovered in full. 13Our enquiries reveal nothing to suggest that the firm is not straightforward. It seems to us that the firms difficulties were due to bad management and in pa

12、rticular to overtrading. Consequently, most of the firms suppliers either give only very short credit for limited sums or make deliveries on a cash basis.This information is of course supplied in the strictest confidence.14Letter writing guide撰写咨询信是直截了当的,但是要常用有礼貌的词语.如:Openings:We would like you to e

13、nquire into the financial & We should be grateful if We should be obliged if 15Please accept our thanks for any assistance you can give us.We shall be most grateful for any information you can obtain for us .16答复咨询信是以据实报告以及用提出意见供参考的形式书写的.如:Openings:In reply to your letter of we are pleased to sa

14、y thatThe firm about which you enquire in your letter of is a leading importer in this city.We regret being unable to help you with information about the firm referred to in your letter of since we have not done any business with them in the past. 17Endings:We thank you for your information and expr

15、ess our willingness to reciprocate if the occasion should arise.The above information is given on the understanding that it is to be treated as strictly confidential.请记住请记住:咨询是涉及个人隐私的事咨询是涉及个人隐私的事.尤其重要的尤其重要的是是,不论是查询的信息或是提供的信息都必须不论是查询的信息或是提供的信息都必须予以保密予以保密.18Exercises1.我们将与之进行业务来往的那家商行要我们向贵行了解有关他们的商业地位与信誉.2.你若能对上述公司的财务状况和可靠性提出意见,我们当不胜感激.3.就我们所知,他们的财务状况良好.4.你们所问讯的那家商号是我地区一家最可靠的进口商.多年来在同行中享有良好声誉.5.对你提供的任何资料,我

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