罗宾斯《管理学》第九版题库

1、文档来源为：从网络收集整理.word版本可编辑.欢迎下载支持.Chapter15-UnderstandingGroupsandTeamsTrue/FalseQuestionsAMANAGERSDILEMMA1. Accordingtothecompanyprofilein“AManager'sDilemma,“StrawberryFrogisdescribedasa"bigbureaucraticorganization.”False(moderate)UNDERSTANDINGGROUPBEHAVIOR2. Commandgroups,cross-functionaltea

2、ms,self-managedteams,andtaskforcesareallexamplesofinformalgroups.False(moderate)3. Tobeconsideredagroup,theremustbeatleastfivepeople.False(moderate)4. Cross-functionalteamsarecomposedofpeoplefromdifferentworkareas.True(easy)5. Taskforcesarepermanentteamsthattakeonspecialprojects.False(moderate)6. Th

3、efirststageofgroupdevelopmentisstorming.False(moderate)7. Inthestormingstageofgroupdevelopment,intragroupconflictoftenoccurs.True(moderate)8. Whentheformingstageiscomplete,therewillbearelativelyclearhierarchyofleadershipwithinthegroupandagreementonthegroup'sdirection.False(difficult)9. Undersome

4、conditions,highlevelsofconflictareconducivetohighlevelsofgroupperformance.True(difficult)10. Anormisasetofexpectedbehaviorpatternsattributedtosomeonewhooccupiesagivenpositioninasocialunit.False(difficult)11. Rolesareacceptablestandardssharedbyagroup'smembers.False(easy)12. Theimpactthatgrouppres

5、suresforconformitycanhaveonanindividualmember'sjudgmentandattitudeswasdemonstratedinresearchbySolomonAsch.True(moderate)13. Smallgroupstendtocompletetasksfasterthanlargergroups.True(easy)14. Asgroupsizeincreases,thecontributionofindividualmemberstendstodecrease.True(moderate)15. Thehumanrelation

6、sviewofconflictheldthatconflictmustbeavoidedbecauseitindicatesamalfunctioningwithinthegroup.False(moderate)16. Theinteractionistviewofconflictholdsthatsomeconflictisabsolutelynecessaryforeffectivegroupperformance.True(moderate)17. Resolvingconflictsbyplacinganother'sneedsandconcernsaboveone'

7、sownistermedforcing.False(moderate)18. Compromiseofferstheultimatewin-winsolutiontoconflict.False(moderate)19. Externalconditionstendtohavelittleinfluenceongroupperformance.False(moderate)20. Anadvantageofgroupdecisionsisthattheyincreaseacceptanceofasolution.True(easy)21. Groupthinkisaformofgroupcon

8、formityinwhichgroupmemberswithholddeviant,minority,orunpopularviewsinordertogivetheappearanceofagreement.True(moderate)9文档来源为：从网络收集整理.word版本可编辑.文档来源为：从网络收集整理.word版本可编辑.欢迎下载支持.TURNINGGROUPSINTOEFFECTIVETEAMS22. Workteamsareformalgroupsmadeupofinterdependentindividualswhoareresponsiblefortheattainment

9、ofagoal.True(moderate)23. Aself-managedworkteambringstogetherexpertsinvariousspecialtiestoworktogetheronvariousorganizationaltasks.False(moderate)24. Aformalgroupofemployeeswhooperatewithoutamanagerandareresponsibleforacompleteworkprocessorsegmentisreferredtoastheself-managedteam.True(moderate)25. F

10、unctionalteamsareteamsthatusecomputertechnologytolinkphysicallydispersedmembersinordertoachieveacommongoal.False(moderate)26. Movingdecisionmakingverticallydowntoteamsallowstheorganizationgreaterflexibilityforfasterdecisions.True(difficult)DEVELOPINGANDMANAGINGEFFECTIVETEAMS27. Mutualtrustisimportan

11、tindevelopingeffectiveteams.True(easy)28. Effectiveteamleadersareincreasinglytakingtheroleofcoachandfacilitator.True(easy)29. Goalsettingisimportantforteams,justasitisforindividualemployees.True(moderate)30. Gainsharingisonetypeofrewardsystemusedwithworkteams.True(easy)MultipleChoiceAMANAGERSDILEMMA

12、31. Accordingtothecompanyprofilein“AManager'sDilemma,“whichofthefollowingdescribesthetypesofteamsusedtodevelopsuccessfuladcampaignsforclientsofStrawberryFrog?a.functionalteamsb.domesticteamsc.regionalteamsd.virtualteams(moderate)UNDERSTANDINGGROUPBEHAVIOR32.Whichofthefollowingaboutgroupsistrue?a

13、. Youneedfiveormorepeopletobeconsideredaworkgroup.b. Thedefinitionofgroupssuggeststhatagroupistwoormorepeopletogetherforanyreason.c. Groupscanbeeitherformalorinformal.(moderate)d. Formalgroupsareaimedatspecificsocialagendas.e. Informalgroupsareindirectbenefitsofstrategicplanning.33. Whichofthefollow

14、ingwouldbeconsideredaformalgroup?a. taskforceforemployeebirthdaycelebrationsb. readinggroupc. bowlingteamd. bringingpeoplefromvariousfunctionstosolveabusinessdilemma(moderate)e.brownbaglunchgroup34. Inwhattypeofformalgroupisthetraditionalworkgroupdeterminedbyformalauthorityrelationships?mandgroups(m

15、oderate)b.cross-functionalteamsc.self-managedteamsd.businessunitalliancese.taskforces35. Whichofthefollowingisnotaformalgroup?mandgroupsb. taskforcesc. cross-functionalteamsd. self-managedteamse. businessunitalliances(difficult)36. Whichofthefollowingformalgroupsareessentiallyindependentgroups,which

16、,inadditiontotheirregularjob,takeontaskssuchashiring,performanceevaluations,etc.?a. businessunitalliancesb. commandgroupsc. self-managedteams(moderate)d. cross-functionalteamse. taskforces37. Temporarygroupscreatedtoaccomplishaspecifictaskaretermed.a. commandgroups.b. cross-functionalteams.c. self-d

17、irectedteams.d. self-managedteams.e. taskforces.(easy)38. Whichofthefollowingisnotastageofgroupdevelopment?a. performingb. conforming(easy)c. adjourningd. forminge. storming39. Inwhichofthefollowingstagesofgroupdevelopmentdopeoplejointhegroupeitherbecauseofaworkassignment,inthecaseofaformalgroup,orf

18、orsomeotherbenefitdesired,inthecaseofaninformalgroup?a. forming(moderate)b. conformingc. stormingd. norminge. performing40. Thestageofgroupdevelopmentinwhichyouwouldmostlikelyseeabattleovergroupleadershipisa. formingb. conformingc. storming(moderate)d. norminge. performing41. Atthecompletionofwhicho

19、fthefollowingstagesofgroupdevelopmentwouldtherebearelativelyclearhierarchyofleadershipwithinthegroupandagreementonthegroup'sdirection?a. formingb. conformingc. storming(moderate)d. norminge. performing42. Whatstageofgroupdevelopmentiscompletewhenthegroupstructuresolidifiesandthegrouphasassimilat

20、edacommonsetofexpectationsaboutbehavior?a. formingb. stormingc. conformingd. norming(moderate)e. performing43. Whatstageofgroupdevelopmentfollowsnorming?a.forming文档来源为：从网络收集整理.word版本可编辑.欢迎下载支持.b.performing(easy)c.stormingd.conforminge.adjourning44. Whichofthefollowingisanaccuratestatementaboutthepro

21、gressionofgroupsthroughtheirdevelopmentstages?a. Conflictinhibitsgroupeffectiveness.b. Groupsdevelopinalinearmanner.c. Severalstagesmaybehappeningsimultaneously.(difficult)d. Groupswillalwaysregresstopreviousstages,ifonlyforashorttime.e. Groupsintheconformingstagearemoreeffectivethaninthenormingstag

22、e.45. Areferstoasetofexpectedbehaviorpatternsattributedtosomeonewhooccupiesagivenpositioninasocialunit.a.normb. conformitybehaviorc. role(moderate)d. statussysteme. groupcohesiveness46. Anindividualwhoisconfrontedbydifferentroleexpectationsexperiences.a. roleconflict.(moderate)b. roleconvergence.c.

23、conformitypressure.d. groupcohesiveness.e. taskdivergence.47. Amiddlemanagerwhoisexpectedbyhis/herbosstokeepperformanceevaluationslowtosaveonmeritincreasecosts,butfeelscompelledtorewardhis/herhighperformingsubordinatesfairly,isexperiencingwhichofthefollowing?a.normdecisivenessb. roleconflict(difficu

24、lt)c. statusseparationd. conformitypressuree. cohesivenessconflict48. Theacceptablestandardsorexpectationsthataresharedbythegroupsmembersarereferredtoasa. rolesb. norms(moderate)c. valuesd. moralse. policies49. Anewcommercialbankemployeewhonoticesstaresfromotherofficersbecausehedoesnotwearconservati

25、veworkattireisexperiencingwhataspectofgroups?a. roleconflictb. norms(difficult)c. statusseparationd. cohesivenessconflicte. performingpressure50. ThefindingsofAsch'sexperimentutilizinglinesofdifferentlengthswouldrelatetowhichofthefollowing?a. jobstatusb. workplaceconformity(moderate)c. workgroup

26、cohesivenessd. roleconflicte. performanceperceptions51. referstoaprestigegrading,position,orrankwithinagroup.a. Normb. Rolec. Status(easy)d. Roleconflicte. Accommodation52. Whichofthefollowingisanaccuratestatementregardingstatussystems?a. Educationisaninformalstatuscharacteristic.(moderate)b. Status

27、isaweakmotivatorcomparedtoothergroupissues.c. Peoplegenerallyhavedifficultyclassifyingpeopleintostatuscategories.d. Statusisacontemporaryresearchtopic.e. Statushascognitivebutnobehavioralconsequences.53. Education,age,skill,orexperienceareexamplesofwhichofthefollowing?a. formalstatuscategoriesb. inf

28、ormalstatuscategories(moderate)c. individualstatuscategoriesd. ingroupstatuscategoriese. outgroupstatuscategories54. occurswhenasupervisorisearninglessthanhissubordinates.a. Conflictb. Roleconflictc. Groupincohesivenessd. Statusincongruence(moderate)e. Groupdivergence55. Incomparisontolargegroups,sm

29、allgroups.a. haveshortergrouptenure.b. tendtobemorehomogenous.c. arefasteratcompletingtasks.(moderate)d. arebetteratobtainingdiverseinput.e. havehigherstatus.56. The"freeridertendency"explainswhichofthefollowing?a. whytheproductivityofgroupsisexponentialb. whythereisalwaysonepersonwhodoesn

30、otworkashardasothergroupmembersc. why,asgroupsgetlarger,theindividualcontributionoftendecreases(difficult)d. whygroupproductivitygrowsinalinearfashione. whygroupswilltendtoletanunproductiveoutsiderinthegroup57. Whichofthefollowingisapotentialmeansoflimitingthefreeridereffect?a. beabletoidentifyindiv

31、idualresponsibility(moderate)b. rewardgroupscollectively,notindividuallyc. neverallowanoutsiderintoagrouponceitisformedd. providemeritpaythatisproportionaltogroupeffectivenesse. allowgroupstopunishpoorteamplayers58. Thedegreetowhichmembersareattractedtoagroupandsharethegroupsgoalsisreferredtoasa. gr

32、oupdiversity.b. groupcohesiveness(moderate)c. groupexpansion.d. groupnorms.e. groupcontinuity.59. Inwhichofthefollowingsituationsaregroupsmosteffective?a. acohesivegroupb. acohesivegroupnotinalignmentwithorganizationalgoalsc. anoncohesivegroupinalignmentwithorganizationalgoalsd. acohesivegroupinalig

33、nmentwithorganizationalgoals(moderate)e. anoncohesivegroup文档来源为：从网络收集整理.word版本可编辑.欢迎下载支持.60. Perceivedincompatibledifferencesresultinginsomeformofinterferenceoroppositionisknownasa. conflict.(easy)b. troubleshooting.c. politicalopposition.d. problemcreation.e. personalitydifferences.61. Whichviewofc

34、onflictarguesthatconflictmustbeavoided?a. humanrelationsviewb. interactionistviewc. conservatived. traditional(moderate)e. contemporary62. Whatviewofconflictseesitasnatural,inevitable,andpotentiallyresultinginpositiveresultsfortheorganization?a. contemporaryviewb. conservativeviewc. humanrelationsvi

35、ew(moderate)d. traditionalviewe. interactionistview63. Whichviewofconflictseesitasabsolutelynecessaryforeffectiveorganizationalperformance?a. contemporaryviewb. conservativeviewc. humanrelationsviewd. traditionalviewe. interactionistview(moderate)64. Thetypeofconflictsthattheinteractionistsayssuppor

36、tthegoalsoftheorganizationareknownasa. goal-orientedconflicts.b. strategicconflicts.c. naturalconflicts.d. functionalconflicts.(moderate)e. realisticconflicts.65. preventagroupfromachievingitsgoals.a. Informalgroupsb. Commandgroupsc. Cross-functionalteamsd. Functionalconflictse. Dysfunctionalconflic

37、ts(moderate)66. Accordingtothetext,whichofthefollowingisnotidentifiedasatypeofconflictthatdifferentiatesfunctionalfromdysfunctionalconflict?a. taskconflictb. relationshipconflictc. ethicalconflict(moderate)d. processconflict67. Whichofthefollowingisnotmentionedinthetextasaconflict-resolutionoption?a

38、. avoidanceb. contradiction(moderate)c. accommodationd. compromisee. collaboration68. Withdrawingfromorsuppressionofconflictistermed.a. collaborating.b. forcing.c. accommodation.d. avoidance.(moderate)e. compromising.69. Whichofthefollowingisnotanadvantageofgroupdecisionmakingoverindividualdecisionm

39、aking?a. Theyprovidemoreinformation.b. Theygeneratemorealternatives.c. Thereislessacceptanceofasolution.(easy)d. Thereisincreasedlegitimacyofthedecision.e. Thereisreluctancetofightadecisiontheyhelpeddevelop.70. Whichofthefollowingistrueconcerningtheeffectivenessofindividualdecisionmakingovergroupdec

40、isionmaking?a. Individualstendtobemoreaccurate.b. Individualsarealwaysoutperformedbygroups.c. Groupsarelesscreativethanindividuals.d. Groupsaremoreacceptingofthefinaldecision.(moderate)e. Groupeffectivenessisinfluencedbyitssize.71. Whichofthefollowingistrueconcerninggroups?a. Groupstakemoretimetomak

41、eadecision.(easy)b. Groupstendtohaveequalparticipationrates.c. Thereislittlepressuretoconform.d. Thereisdefiniteownershipofresponsibility.e. Theyprovidelessinformation.72. Thepressuretoconformingroupsisknownbywhichofthefollowingterms?a. managementbyobjectivesb. TQMc. shirkingd. groupthink(moderate)e

42、. groupfreeloadingeffect73. Accordingtothetext,allofthefollowingarecriteriaforwhichgroupdecisionmakingismosteffectivecomparedtoindividualdecisionmakingEXCEPT:a.accuracy.b. creativity.c. speed.(easy)d. efficiency.74. Evidenceindicatesthattheoptimumsizeforagroupis.a. 2-4.b. 3-5.c. 5-7.(easy)d. 8-10.e.

43、 12-15.75. AllofthefollowingarementionedinthetextastechniquesthatmanagerscanusetomakegroupdecisionsmorecreativeEXCEPT:a.electronicmeetings.b. brainstorming.c. nominalgrouptechnique.d. quantitativeanalysis.(moderate)76. WhichofthefollowingisNOTmentionedinthetextasanexampleofanexternalconditionthatcan

44、determinegroupperformanceandsatisfaction?a. authoritystructuresb. informalcommunication(difficult)c. formalregulationsd. employeeselectioncriteriae. organization'sculture77. Whichofthefollowingisanexampleofgroupmemberresources?文档来源为：从网络收集整理.word版本可编辑.欢迎下载支持.a. expectedbehaviorsimposedfromthecent

45、ralofficeb. groupmemberpersonalities(easy)c. thegroupleadershipd. thegroupsizee. acomplextask78. Whichofthefollowingpersonalitytraitstendstohaveapositiveimpactongroupproductivityandmorale?a. self-reliance(moderate)b. authoritarianismc. dominanced. unconventionalitye. judgmental79. Allofthefollowingh

46、aveanegativeeffectonproductivityandmoraleofgroupsEXCEPT:a. authoritarianism.b. self-reliance.c. dominance.d. unconventionality.80. Whichofthefollowingpersonalitytraitstendstohaveanegativeimpactongroupproductivityandmorale?a. sociabilityb. self-reliancec. independenced. dominance(moderate)e. extrover

47、tism81. Accordingtothegroupbehaviormodelpresentedinyourtext,groupsizeisanexampleofwhatfactorofgroupdeterminationofeffectiveness?a. externalconditionsb. groupstructure(moderate)c. groupprocessesd. grouptaskse. groupresourcesMANAGINGWORKFORCEDIVERSITY82. Accordingtotheboxedfeature,“ManagingWorkforceDi

48、versity,whichofthefollowingisNOTmentionedasacriticalinterpersonalbehaviorneededtomeetthechallengeofcoordinatingadiverseworkteam?a. understandingb. empathyc. toleranced. communicatione. competence(difficult)83. Groupdecisionprocesses,leaderbehavior,andpowerdynamicsareexamplesof.a. groupstructure.b. e

49、xternalconditions.c. grouptasks.d. groupresources.e. groupprocesses.(moderate)TURNINGGROUPSINTOEFFECTIVETEAMS84. Aformalgroupmadeupofinterdependentindividualsresponsibleforattainmentofgoalsisa(n)a. informalteam.b. formalteam.c. workteam.(moderate)d. socialteam.e. interdependentteam.85. Whichofthefol

50、lowingisnotoneofthefourcharacteristicsusedtocategorizeteams?a.purposeb. membershipc. industry(easy)d. duratione. structure86. Whatteamcharacteristicwouldbedisplayedifateamistryingtodecideonaneworganizationalstructure?a. purpose(difficult)b. membershipc. industryd. duratione. structure87. Afunctional

51、departmentteamthatispartoftheorganization'sformalstructurefitswithinwhichcharacteristicofteamcategorization?a. purposeb. industryc. structured. membership(moderate)e. duration88. Ateamthatisself-managedfitswithinwhichcharacteristicofteamcategorization?a. purposeb. structure(moderate)c. membershi

52、pd. industrye. duration89. Whattypeofteamhasclearissuessurroundingauthorityandisinvolvedinspecificproblemsinaparticularfunctionalarea?a. self-directedb. functional(moderate)c. permanentd. temporarye. self-managed90. Whattypeofteamoperateswithoutamanager?a. functionalb. self-directed(moderate)c. cros

53、s-functionald. temporarye. specific91. Bringingtogetherorganizationalmembersfrommarketing,accounting,humanresources,andfinancetoworkonataskwouldbeanexampleofwhattypeofteam?a. cross-functional(moderate)b. temporaryc. specificd. functionale. self-directedDEVELOPINGANDMANAGINGEFFECTIVETEAMS92. Highperf

54、ormanceteamstendtohavegoals.a. clear(easy)b. difficultc. publicd. multiplee. easy93. Whichofthefollowingistrueconcerningeffectiveteams?a. Strongtechnicalskillsaremoreimportantthaninterpersonalskills.b. Stronginterpersonalskillsaremoreimportantthantechnicalskills.c. Membersmusthavebothstrongtechnical

55、andinterpersonalskills.(difficult)文档来源为：从网络收集整理.word版本可编辑.欢迎下载支持.d.Allowingtheteamtoteachtechnicalskillsisimportant.e. Itisimportantforteammemberstoalsobeclosefriends.94. Believingthatyourco-workerisapersonwhowillnotletyoudownonprojectcompletionisanexampleofwhatcharacteristicofeffectiveteams?a. clea

56、rgoalsb. relevantskillsc. goodcommunicationd. faircompensationsysteme. mutualtrust(easy)95. Whichofthefollowingisnotasuggestionformanagersattemptingtobuildtrust?municatewithmembersb.bepredictablec.demonstratecompetencyd.allowmemberstosettheirowngoals(moderate)e.befair96. Whatcharacteristicofeffectiv

57、eteamswouldbeevidentofateamthathasintenseteamloyalty?a.cleargoalsb.mutualtrustc.unifiedcommitment(easy)d.goodcommunicatione.relevantskills97. Effectiveteamsarecharacterizedbycommunication.a.lateralb.linearc.good(moderate)anic98. Onabaseballteam,ashortstopwho"raiseshisfist"asasignalindicatinghewillcoversecondbaseintheeventofanattemptedstealisexhibitingwhatcharacteristicofeffec