民航客舱服务实用英语 Unit 5（课堂PPT）

1、民航客舱服务实用英语民航客舱服务实用英语Unit 5 Before Take-off 2 By Rui Zhou1 Warm-up1、How many kinds of hand luggage/ baggage may be grouped by air?2、Is there any limit to the baggage the passengers carry?22022-3-11Key words and expressionshang luggage 随身携带的行李overhead locker 头顶上方的行李架identification 身份证明Civil Aviation A

2、dministration of China(CAAC) 中国民航总局seat cushion 坐垫travelling document 旅行证件valuables 贵重物品baggage arrangement 排放行李safety briefing 安全指导flotation device 漂浮装置32022-3-11Key words and expressionsExcuse me, can you help me to stow my hand luggage?May I help you check it up?I do apologize that there is no sp

3、ace in the overhead locker above your seat.May I suggest you stow it under the seat in front of you?Its thoughtful of you to do so.For your safety, would you mind putting it into the overhead compartment?I cannot reach up there.Could you please check if you have any valuables or documents in your po

4、ckets?It is blocking the aisle.That had me worried for a while. Thank you for your concern.42022-3-11Sentence Patterns 句型l Excuse me, Sir.l Madam, Im sorry to disturb you.l Sir, Im sorry to interrupt you.l Look over here!l Look out!l Attention, please.l I appreciate.52022-3-11345612DialoguesA passen

5、ger puts her baggage on an emergency exit.A cabin attendant is helping to hang up a passengers jacket.A passenger puts his hand luggage in the aisle.A passenger cannot find his briefcase.A passengers baggage is too big to go into the compartment.There is no space in the compartment for a passengers

6、bag.62022-3-11ExercisesIf the baggage is too big to go into the overhead compartment, how to help the passenger?If there is no room for the baggagew, how to help the passenger?If the baggage is blocking the exit aisle, how to explain to the passenger?If a passenger doesnt know how to deal woth her c

7、lothes, how to help her?72022-3-11Announcements排放行李女士们、先生们： 欢迎乘坐_航空班机。请您确定您随身携带的行李已经放置在头顶上方的行李架内，小件物品可以放置在您前方的座椅底下。请保持过道通畅，方便其他乘客经过。 谢谢！Baggage ArrangementLadies and Gentlemen, Welocme aboard _. Please make sure that your hand baggage is stored in the overhead locker. Small articles can be put under

8、 the seat in front of you. Please keep the aisle clear for others to go through. Thank you.82022-3-11Announcements调暗灯光女士们、先生们： 在飞机起飞前，我们将调暗机舱内的灯光。 如果有需要阅读，请利用您的阅读灯，开关就在您的扶手上过着座位上方的服务器上。 谢谢！Dimming of the Cabin LightLadies and Gentlemen, Before take-off, well dim the cabin light. If you like to read, please turn on the reading light, and the switc