商务英语听说教程下Unit 5 Quality,Quantity and Packaging

1、商务英语听说教程下商务英语听说教程下Unit 5 Unit 5 Quality,Quantity and PackagingQuality,Quantity and Packaging*Discuss in groups the meanings of the following packing marks and exemplify what should be done when each of the marks is found.轻拿轻放，小心装运易燃物，避火保持干燥，防泾防潮请勿倒置此方向上切勿压挤保持平放遇水燃烧品爆炸品腐蚀物切勿投掷液体货物放射性物质*Part A Part A

2、- Task 1 ConversationA:I can promise you that if you buy our product, .B:Ive read your product manual. I find your goods are all .A:We invest a lot of financial resources and labor force in order to make sure that our quality is much better. .B:Well,were really interested in placing an order under n

3、egotiation. We can start the negotiations as soon as you want.A:Thats great. Im glad well be able to do business together. by tomorrow morning.B:Fine.Also,would you mind if I asked to see a surveyors report of your products? .you will get superior qualityfar above the standard qualityWe dont sacrifi

4、ce quality for quick profitsIll have some quotes ready for you I may have a few more questions about your quality analysis2.Listen to the conversation again and fill in the missing words.Part A Part A - Task 2 Conversationa. Im calling to tell you that we have to .b. You must be kidding, Michael.You

5、 know we started the production without any hesitation. What is the problem?c. Personally I may understand the unfavorable situation you are facing now. But I am not sure if our company can accept it without taking it .d. Suppose we can accept this change, for your new quantity of 3,000 barrels, the

6、re should be a change accordingly .e. But I can assure that .change the quantity of our orderright after we signed the contractas a violation of the contractin the price settled in the contractwe hope to settle this problem amicably1.Listen to the conversation once and answer the following questions

7、.a. What is the reason for Mr.Jason to change the quantity of products to be purchased? The inventory is excessively large and the market isnt very promising.b. What is the original quantity in the order? 5000 barrels.c. What is Mr.Jasons promise to Ms.Xing? They promise to place a repeat order of a

8、nother 2000 barrels very soon.d. What is the result of the negotiation? There isnt any definite answer about whether the original price will be kept.Part A Part A - Task 2 ConversationUseful Sentences or ExpressionsBelow are useful sentences or expressions which can be used to describe quality, quan

9、tity and packaging of products.Description of Qualityquality is superior/good/excellent/attractive/high/supremequality is inferior/not good/poor/imperfect/defective/faultyretain the good quality; keep up to the standard quality; obtain a good quality; attain the best quality; secure an excellent qua

10、litybe up to the standard quality; be of the same quality as the standard; be equal to the standard quality; be the same as the standard qualitybelow the standardabove the standardIf you buy our product, you will get superior quality.I find your goods are all far above the standard quality.We dont s

11、acrifice quality for quick profits.Our material quality shouldnt have been so unstable.All our products can be viewed as being of top quality. Description of QuantityThe maximum quantity of oil we can purchase is 5,000 barrels.The minimum quantity we require for an order is 3,000 barrels.increase th

12、e quantity of oil by 2,000 barrelswith an additional 200 tons of oilPart A Part A - Task 2 Conversationliberal/large/considerable/corresponding/huge/enormousmaximum/moderate/substantial/sufficient/small/reasonableWe have to change the quantity of our order.How will you change the ordered quantity?We

13、 need to change the quantity to 3,000 barrels.The rest of 2,000 barrels will be canceled.We promise to place a repeat order of another 2,000 barrels.Description of PackagingPacking in sturdy wooden cases is essential.The green beans can be supplied in bulk or in gunny bags.The packing must be able t

14、o withstand rough handling.Please ship the goods in strong packing to ensure good condition on arrival.The packing must be in line with local market preference.Precision instruments cannot stand rough handling, and the wording “Handle with Care” should be also marked on each case.How are you going t

15、o pack?Im afraid paper bags are not strong enough.All our goods are packed in paper bags.Why dont you change them into cartons?If you insist, we will use cartons instead.Please be sure that they are packed safely and tidily.Part A Part A - Task 3 Follow-upMake and perform a conversation in pairs. Yo

16、u may use the sentences and expressions above.Part B Part B - Task 1 Vocabulary BuildingLook up the following new words or phrases.生产合同桶库存过度地条款责任，义务把最小化个案质量保证违背，违反瑕疵担保法律顾问质量管理销售手册Part B Part B - Task 2 Conversation1. Listen to a conversation once and decide which of the following statements gives th

17、e gist of the conversation.2. Listen again and decide whether the following statements are true or false. Write T for True and F for False.TFFFT( )The customer believes that paper bags will be strong enough to hold apparels.( )Measures have been taken to prevent paper bags from dampness or rain.( )F

18、inally, agreement was made to use cartons for packing.( )Cost of cartons for packing is a little higher than that of paper bags.( )If cartons are used for packing, the customer will have to wait for another one or two weeks.Part B Part B - Task 3 ConversationListen to a conversation twice between a

19、manufacturer and a distributor about quality assurance and number the events to show the order in which they occurred.a. The distributor asks the manufacturer whether they will make quality assurance statements in the contract.b. The manufacturer shows their pride in the products technology and qual

20、ity control system.c. The distributor questions the manufacturer whether they are prepared to guarantee the quality.d. The manufacturer reassures the distributor that their products are of top quality.e. The manufacturer tells the distributor that having confidence in the products and putting releva

21、nt clause in the legal document are quite different.f. The manufacturer shows their understanding of the distributors requirement and promises to minimize any damage arising from quality problems.g. The distributor states the reason why they believe that the manufacturer should be responsible for th

22、e quality.b c d a e g fHere is a conversation on how to deal with customers complaints about quality. Listen to it twice and answer the following questions.Part B Part B - Task 4 Conversationa. Where does the complaint come from? It is from one of the most valued customers.b. What is the complaint a

23、bout? A cleft appeared when a cup happened to be dropped onto the marble counter top.c. What is the manufacturers explanation of the situation? It is an exceptional case.d. What is the result of the negotiation? The manufacturer will send a quality supervisor to check whether the product is defectiv

24、e or not.If Its defective,compensation will be given to the distributor and then they will work out a solution together.*Task 1 ReadingRead the following passage about Clause of Packing in a contract and summarize the key information in the reading material.Task 2 Role-playMake a role-play about a n

25、egotiation on quality between a distributor and a manufacturer.Ms.Watson,a distributor tells Mr.Li, a manufacturer that customers complain about the poor quality of silk apparel which easily tears and fades color during washing. Mr.Li is surprised and asks whether those customers have washed with ap

26、propriate methods. Ms.Watson tells Mr.Li that there isnt any prompt on the packing of the products showing how to wash appropriately. Finally, Mr.Li offers Ms.Watson a reasonable compensation and promises to mark washing methods on the packing in the future.In most cases, the parties to a contract s

27、hould know beforehand what packing is needed for the safe carriage of the goods to the destination. However, since the sellers obligation to pack the goods may vary according to the type and duration of the transport envisaged, it has been felt necessary to stipulate that the seller is obliged to pack the goods in such a manner as is required for the transport, but only to the extent that the circumstances relating to the transport are