《沃尔玛》全球可持续发展报告2010年更新

1、Walmart*GlobalSustainabilityReport2010ProgressUpdateWESAVEPEOPLEMONEYSO1|EYCANLIVEBpTER.覺OurMission:WESAVEPEOPLEMONEYSOTHEYCANLIVEBETTER.SavingpeoplemoneytohelpthemlivebetterwasthegoalthatSamWaltonenvisionedwhenheopenedthedoorstothefirstWalmartin1962.Anditremainsourfocustoday.Wecontinuetofindwaystor

2、educecoststhroughoutoursupplychainwhilebringingqualityproductstoourshelves.Thatmeansalottothemillionsofcustomerswhoshopwithus.CorporateBusinessProfileAtWalmart,weservecustomersandmembersmorethan200milliontimeseachweekatmorethan8,400retailunitsunder55differentbannersin15countriesaroundtheworld.Walmar

3、temploysmorethan2millionassociatesworldwide.Infiscalyear2010,wehadsalesof$405billion.TableofContentsMessagefromMikeDuke1ENVIRONMENTOverview4Energy6Waste11Products14ReportingParametersThisGlobalSustainabilityReport-2010ProgressUpdateisdesignedtodemonstrateWalmartscontinuedprogresstowardkeyinitiatives

4、andgoals,andprovideasnapshotofnewendeavorslaunchedbetweenFebruary1,2009andJanuary3b2010.Asaglobalcompany,thisprogressupdatehighlightstheperformaneeofallourinternationalmarkets,aswellastheeffortstakingplacethroughoutoursupplychain.Wal-MartStores,Inc.702S.W.8thStreetBentonville,Arkansas72716USA479-273

5、-4000SOCIALResponsibleSourcing17Customers23Community24Associates27SUSTAINABILITYCOMMITMENTSEnergy32Waste34Products36GlobalAuditResults40AwardsandRecognitions42TheBusinessNumbers45MESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportMESSA

6、GEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportMESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportOurBusiness:MESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalm

7、art2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportMESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWhenIbecameCEOlastyear,IsaidthatwewouldbroadenandaccelerateourcommitmenttosustainabilityatWalmart.Bythat,Imean

8、twewouldmakesustainabilityaprioritythroughoutourentirecompanyandwewouldactwithasenseofurgency.WehopethisreportdemonstratesourtruecommitmenttoenvironmentalandsocialsustainabilityatWalmart.Itshowsthatevenduringtheeconomiccrisis,ourcompanydoesnotslowdownonsustainabilityorevenjuststaythecourse；weredoubl

9、eandstrengthenourefforts.SustaiinabilitycontinuestomakeWalmartabettercompanybyreducingwaste,loweringcosts,drivinginnovation,increasingproductivityandhelpingusfulfillourmissionofsavingpeoplemoneysotheycanlivebetter.Thecreditforourprogressgoestoleadersinourbusinessandmorethan2millionassociatesaroundth

10、eworld.Itgoestooursupplierswhohavehelpedusmakeadifferencethatextendswellbeyondwhatwecoulddoalonealsowanttothankthenon-governmentalorganizationswithwhomwehaveworkedclosely.Oneimportantpointthatwehopepeopletakeawayfromthisprogressupdateisthatwehavelistenedcloselytothefeedbackonearlierreportsandtakenth

11、atintothoughtfulconsideration.Wecontinuetoensureourdefinitionofsustainabilityineludesbothenvironmentalandsocialcommitmentsaroundtheglobe.WehaveworkedtomakeourmetricsclearerandtoprovidegreatertransparencyintoourdataAtWalmartweareneversatisfiedbecauseourfounderSamWaltonwasneversatisfied.Weneedtoconsta

12、ntlyaskourselves:Arewetrulyleading?Arewetakingfulladvantageofouropportunityandcapacitytomakeadifference?ThisiswhyourSustainability360approachissoimportant.Byworkingwithourcustomers,associates,suppliersandcommunitieszwearetappingthefullpotentialofourcompanyanditssizeandreach.Inthisreport,youwillseeth

13、eresultsofthiscomprehensiveapproachandwhywearesoexcitedaboutthefutureofsustainabilityatWalmart.EnvironmentTheenvironmentisanareawherewehavebuiltmomentum.Ourthreebroadsustainabilitygoalsare:tobesupplied100percentbyrenewableenergy；tocreatezerowaste；andtosellproductsthatsustainpeopleandtheenvironment.D

14、uringthepastfewyearswehaveexpandedthesegoalsandmadenewcommitmentsthathavedrivenrealandmeasurableprogressontheen4ronment.Wecontinuetofocusoneffortstoimprovetheefficiencyandlowerthegreenhousegas(GHG)emissionsofourexistingstores.MESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalmart2010SustainabilityProgressRep

15、ortWalmart2010SustainabilityProgressReportMESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWithmorethan100,000suppliers,2millionassociatesand8,400retailunitsaroundtheworld,weareworkingtocreatemeaningfulandpositivechangethroughoutourg

16、lobalsupplychain.Wehaveachieveda60percentincreaseinfleetefficiencyintheU.S.since2005.SamsClubbecamethefirstmass-marketretailerintheU.S.toofferFairTradeCertifiedbananas,andsofarsaleofthesebananashasgeneratedmorethan$900,000tofundcommunitydevelopmentprojectsinColombiawhileeliminatingtheneedtousemoreth

17、an875,000gallonsofherbicidesIn2009,wereducedourplasticbagwastegloballybyabout66.5millionpounds,whichisapproximately4.8billionbagsThisrepresentsa16.1percentreductionfromour2007baseline.MESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReport

18、MESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWehavemadeadifferencebycarryingproductsthatsavecustomersmoneythroughlowerutilitybills.Bysellingmorethan350millionCFLsintheU.S.,wewillsaveourcustomers$13billionoverthelifeofthebulbs.Weh

19、avealsocontinuedtomakegreatstrideswiththeefficiencyofourownoperations.In2009,weachievedourglobalgoaltodesignandopenaviablestoreprototypeineverymarketthatis25to30percentmoreefficientandwillproduceupto30percentfewerGHGemissionsthanthe2005baselire.Asproudasweareofwhatwehaveachievedontheenvironmenlweare

20、justasexcitedabouthowwearebuildingonourmomentum.Werecentlyannouncedanaggressivegoaltoeliminate20millionmetrictonsofGHGsfromourglobalsupplychainbytheendof2015.Thisrepresentsoneandahalftimesouranticipatedcumulativecarbonfootprintgrowthoverthenextfiveyearsandisequaltowhat3.8millioncarsemitinGHGsduringo

21、neyear.Therearemanyopportunitiesthroughouttheproductlifecycle一fromthesourcingoftherawmaterials,tothemanufacturingofaproduct,toitstransportation,andtohowcustomersuseit,disposeofitandrecycleit.LastJuly,weannouncedthedevelopmentofaSustainableProductIndextogivemanufacturers,merchantsandcustomersthetools

22、tomakemoresustainabledecisions.TheSustainabilityConsortium,consistingofleadersfromuniversities,suppliers,NGOsandretailers,willdevelopthesciencebehindtheIndexandstepsformovingforward.WearepleasedthatoursuppliersareintheprocessofansweringourSupplierSustainabilityAssessment一acriticalfirststepfortheInde

23、x.TheIndexisdrivingefficiencyandinnovativeproductimprovements,whichimprovesbothbusinessandenvironmentairesults.Wearecertainitsdoingthesameforoursuppliersandevenotherretailerswhoarehelpinginthiseffort.ResponsibleSourcingAnotherareawherewebelievewehavemadegoodprogressoverthepastyeariswithourglobalnetw

24、orkofmorethan100r000suppliers.Weareespeciallygratefulforthesupportandcollaborationoursuppliershaveprovidedintheareaofethicalsourcing.AtourBeijingSustainabilitySummitin2008,wesetaggressivegoalstobuildamoreenvironmentallyandsociallyresponsiblesupplychain.Wehaveworkedinternallyandwithsupplierstoovercom

25、ethechallengesweknewwewouldface.WearepleasedwiththeprogressonthegoalswelaidoutinBeijing.Forexample,weannouncedthatby2012wewouldrequirealldirectimportsupplierstosource95percentoftheirproductionfromfactoriesthatreceiveoneofourtwohighestauditratingsforsocialandenvironmentalpractices.Today,93percentofou

26、rdirectsourcingmerchandiseisproducedintop-ratedfactories.WealsoannouncedagoaltoengageonemillionfarmersinChinathroughourDirectFarmprogram.Attheendoflastyear,WalmartChinahadbuilt28directfarmplatformsin14provincesandmunicipalitieswith280,000participatingfarmers,andWalmartdeMexicoandBhartiWalmartinIndia

27、haveestablishedsimilarprograms.Intheyearsahead,wewillbuildevendeeperrelationshipswiththesuppliersandcommunitiesthatproducewhatwesell.MESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportMESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalmart2010Su

28、stainabilityProgressReportWalmart2010SustainabilityProgressReportCharitableGivingTheWalmartFoundationiscommittedtosupportingworkforcedevelopmentprogramsandawardedmorethan$6.5millioningrantstoprogramsthathelptrainanddeployaskilledworkforce.InresponsetothetragicearthquakeinHaitiinJanuary2010,Walmartan

29、dtheWalmartFoundationprovidedmorethan$1.5millioninfinancialsupport,includingin-kindcontributionssuchasdonationsofpre-packagedfoodkits,blanketsandfacemasks.Lastyear,donationeffortsledbyWalmartBrazilresultedinmorethan490tonsoffood,163,000books,118,000winterclothingitemsand12z000toysbeinggiventothosein

30、need.Attheendof2009,Walmartprovidedgrantstolandpreservationgroupstoprotectanadditional212,000acresofcriticalhabitatintheUnitedStatesunderitsAcresforAmericaprogram.MESSAGEFROMMIKEDUKEMESSAGEFROMMIKEDUKEWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportMESSAGEFROMMIKEDUKEME

31、SSAGEFROMMIKEDUKEWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportPeopleandTheirCommunitiesOneofthebiggestreasonsIchoseacareerinretailisbecauseIreallylovepeople,andretailisapeoplebusiness.Morethananyotherretailerintheworld,IbelieveWalmarthastheopportu-nitytomakeapositive

32、differenceinpeopleslives.Wedothisthroughourmissionofsavingpeoplemoneysotheycanlivebetter.Wearealsodoingitbyexpandingourdefinitionofsustainabilitytoineludepeopleandtheircommunities.AssociateopportunityisamajorpriorityforWalmart.Wewanttomakesureourassociates-whethertheyrvebeenwithusforoneyearormoretha

33、n20years一havetheopportunitytoacquirethetoolsandtrainingtheyneedtogrowandsucceedintheircareers.Andwecontinuetoworktobuildamoreinclusiveworkforce.Ourassociatesandentirecompartytakeprideintheroleweplayinlocalcommunities,andtheWalmartFoundationhasplayedanevenbiggerroleoverthepastyear.Lastfiscalyear,wedo

34、nated$467milliontononprofitsintheUnitedStates,whichisan$89millionincreaseoverthepreviousyear.Andinourinternationalmarkets,Walmartgave$45millionincashandin-kindgifts.Intheseefforts,wehaveputaspecialfocusonhelpingalleviatehunger.Wedonatedmorethan127millionpoundsoffoodintheUnitedStates,andinMexicowehel

35、pedfeedmorethan26.500childrensufferingfrommainutritionandsupportedprojectsin140communities.Werreproudofthe$1milliongrantthattheWalmartFoundationmadetoCARElastyear.Itwillhelpempowerimpoverishedyoungwomenthrougheducation,job-trainingandentrepreneurialprogramswhereoureffortswillinitiallyfocusonlocalcom

36、munitiesinPeru,BangladeshandIndia.PersonalCommitmentItsatremendoushonortorepresentourcompanyandassociatesaroundtheworld.OneofthemostexcitingpartsofmyfirstyearasCEOhasbeentoseetherolethatWalmarthasplayedonbigissuesthatreallymatter.ItscleartomethatsustainabilityisanareawhereWalmartleads,butitsalsoanar

37、eawhereweareknownasaleader.IseethisinvisitswithgovernmentleadersfromChinatoBraziltotheUnitedStates.Whenwelookattheworldtodayandthetrendsthatwillshapetheworldinthefuture,weseethatsustainabilityisnodoubtoneofWalmartsgreatestopportunitiistomakeadifferenceforourbusiness,ourcommunities,ourcustomersandthe

38、planet.ThatfswhyIhopeyouwillseeinthisreportthatwedidinfactbroadenandaccelerate11ourcommitmenttosustainabilityoverthepastyear.IhopeyouwilltakeawayarealsenseofourcompanysIong-termcommitmenttosustainabilityandmystrongpersonalcommitmentaswell.MichaelT.DukePresidentandChiefExecutiveOfficerWal-MartStores,

39、Inc.Walmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReport4OVFRV而HOWWEDEFINESUSTAINABILITYWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgr

40、essReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportAtWalmart,whenwetalkaboutbecomingamoresustainablecompany,wetalkaboutinvestingourresources-people,timeandmoneyintomeetingourcustomers1needsandexpectationstoensuretheirsupportf

41、oryearstocome.Weredoingthisbymaximizingopportunitiestohaveapositiveimpactontheenvironmentandthecommunitieswetouchthroughoutourglobalsupplychain.Sustainabilityisingrainedinourbusinessstrategy一weareminimizingwaste,increasingefficiencyandfindingwaystosupportthecommunitiesandsuppliersthatmakeourbusiness

42、successful.AssociateswhoarepartofourSustainableValueNetworks(SVNs)worktointegratesustainablesolutionsintoeverybusinessdivision,everyproductcategoryandeverycomerofouroperations.Andbysettingsustainabilitygoalsspecifictoeachofourinternationalmarkets,wecanbestaddresschallengesandopportunitiesthroughouto

43、urbusiness.Walmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportSUPPLIERS-Morethan100,000worldwideASSOCIATES-Morethan2millionworldwideCUSTOMERS-MillionsaroundtheworldCOMMUNITIES-Thousandsaroundthew

44、orldOPERATIONS-Morethan8,400retailunitsSustainability360WeuseanapproachcalledSustainability360totakeamorecomprehensiveviewofourbusinessandingageourmorethan100,000suppliers,morethan2millionassociatesandmillionsofcustomersaroundtheworldinoursustainabilityefforts.Sustainability360livesineverycornerofou

45、rbusiness一fromassociatejobdescriptionstoourinteractionswithsuppliers-andguidesourdecisionsbasedonimprovingtheenvironment,supplychainandcommunitieswhereweoperateandsource.Walmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportOVERVIEWI5Walmart2010SustainabilityProgressReportWal

46、mart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportSUSTAINABILITYOVERVIEWWelaunchedoursustainabilityeffortsin2005,andtodatehavemadechangesthatareaddingrealvaluetoourbusiness.Bytransitioningtoenewableenergysourcesandimprovingtheefficiency

47、ofourbuildingsandfleet,weareworkingtoreduceourenergyuseandemissions.Bysendingourwastetorecyclingfacilitiesinsteadofthelandfillwearemakingmorerecycledcommoditiesavailablefornewpackagingandproducts.Andbyprovidingourcustomerswithproductchoicesthatcanreducetheirimpactontheenvironment,wearehelpingthemsav

48、eenergy,waterandmoney.OurBroadSustainabilityGoalsWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportCreatezerowasteBesupplied100percentbyrenewableenergySellproductsthatsustainpeopleandtheenvironm

49、entWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportWhenwelaunchedoursustaiinabilityprogram,wealsosetthreegoalsthatwouldguideoureffortstobecomeamoreresponsiblecompany.Wewould:Besupplied100perce

50、ntbyrenewableenergy；Createzerowaste;andSellproductsthatsustainourresourcesandtheenvironment.Thesegoalshaveactedasgreatguidesforourbusinessduringthepastfouryears.Ourefforts,however,continuetoexpandandevolveaswebroadenandaccelerateourefforts.Thisyear,wemodifiedourthirdgoaltoincludepeopleandcommunities

51、.Walmarttouchesthelivesofpeopleincitiesandtownsaroundtheworld一fromourcustomerswhoshopatourstoresandclubs,toourassociateswhorepresentourcompanytothepeoplewhoworkforoursuppliersmakingtheproductsthatlineourshelves.Aswemoveforward,ourthirdbroadsustainabilitygoalwillbe:Sellproductsthatsustainpeopleandthe

52、environment.Inadditiontoupdatingourgoals,weturnedthefocusofoursustainabilityprogramtoincreasingthetransparencyofoursupplychain.Inordertoknowthetrueimpactofourbusiness,weneedtolookatwhereproductsaresourcedandmanufactured,howtheyreshippedandpackaged,howtheyareusedandultimatelywhathappenstotheproductwh

53、enitzsdisposed.Indoingthiszweareabletoworkmorecloselywithoursuppliersandrtogether,bringproductstoourshelvesthatourcustomerswantatpricestheycanafford.OurSustainableValueNetworks(SVNs)SustainableValueNetworksWalmartAssociates,Non-governmentalOrganizations(NGOs),Academics,GovernmentAgencies,SupplierCom

54、paniesLNetworkCaptainsDirectororVicePresidentlevel,guidenetworkeffortsanddriveSVNinitiativestowardgoalsElL-SustainabilityTeamMembersoverseenetworkactivities,alignoverallefforts,provideguidelinesExecutiveNetworkSponsorSeniorVicePresidentlevelorhigherChiefExecutiveOfficerQuarterlyupdatesprovidedthroug

55、hexecutivemanagementWalmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReportENVIRONMENT-ENERGY #ENVIRONMENT-ENERGY #Walmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReport ENVIRONMENT-ENERGYWalmart2010SustainabilityProgressReportMAKINGOUROPERATIONSMOREEFF

56、ICIENTENVIRONMENT-ENERGY #ENVIRONMENT-ENERGY #Walmart2010SustainabilityProgressReportWalmart2010SustainabilityProgressReport #ENVIRONMENT-ENERGYWalmart2010SustainabilityProgressReportEachweek,weserveourcustomersmillionsoftimes,bringingthemqualityproductsatapricetheycanafford.Weareworkingtomakethoses

57、ameservicesavailabletoevenmorepeoplebyexpandingouroperationsaroundtheworld.Aswegrow,wearemonitoringourgreenhousegas(GHG)emissionsandworkingtomitigateourcarbonfootprintbyintegratingenergy-savingtechnologiesintoourstores,investinginrenewableenergyandimprovingourfleet.AsofJanuary31r2010,wehadmorethan8,

58、400storesandclubsaroundtheworld.Weareproudtoreportthatevenwithunfavorablecurrencyexchangeratesin2009zwecontinuedtoseeimprovementinourstores1efficiency.DespiteourongoingreductionsinGHGintensityzasmeasuredbyGHGemissionspermilliondollarsales,ourcompan/sabsoluteGHGfootprintcontinuestoriseasweexpandourre

59、achtohelpmorepeopleaccessaffordable,quality,andsustainablegoodsandgroceries.RecognizingtheimportaneeofabsoluteGHGreductions,werecentlyannouncedanewgoaltoeliminate20millionmetrictonsofGHGemissionsfromourglobalsupplychainbytheendof2015.Thisrepresentsoneandahalftimesouranticipatedcumulativecarbonfootpr

60、intgrowthoverthenextfiveyears.BecausetheWalmartsupplysystemismanytimeslargerthanthecompanysdirectfootprint,inmanycasesthebiggest,fastestandmosteconomicalGHGreductionsarenotattheretail-level,butratherupordownthevalue-chainofconsumerproducts,inrawmaterialextractiorproductmanufacturing,tansportationzcu