组织的管理层次和业务流

1、Chinese-English Bilingual Teaching For Logistics & Supply Chain Management Chapter 4. Logistics Information Management姜 阵 剑.LICTthe collectionanalysis and evaluation of datathe transfer of information Flows of information in logistics and supply chains The timing and quality of the infor

2、mation . 组织的管理层次和业务流高层决策层战略层 中间管理层战术层 执行管理层操作/作业层谋划 人事 制造 市场营销 财务 日常管理 DSS MIS EDP/TPS人员流事务流资金流物资流信息流 指点职能 组织职能 方案职能 控制职能 作业职能数据处置/事务处置决策支持管理信息系统.There are different levels of information required in logistics. These different levels and functions can be identified as the strategic, tactical and ope

3、rational levels. Information at the strategic levelPurchasing: e.g. information about alternative suppliersProduction: e.g. information to help determine product ranges1. Definition.Inventory: e.g. information to help decide on format of stockholding Warehousing: e.g. information to help in deciding

4、 on using an own-account operation or third party contractorsTransportation: e.g. information to help in decision to buy or lease vehiclesMarketing: e.g. information on demographic patterns1. Definition.Information at the tactical levelmedium- to short-term planningforecasting, scheduling and resour

5、ce planning. middle managers1. Definition.Purchasing assist with order schedulingProduction assist in deciding run lengthsInventory assist in setting stock levelsWarehousing resource levels neededTransportation routing and scheduling and provisionMarketing assist in planning seasonal orders 1. Defin

6、ition.Information at the operational levelshorter-term to minute-by-minute decisions contingencies and changesfirst line management and operatives1. Definition.Purchasing help decide when to place orders with suppliersProduction release(出库) of raw materials from stockInventory scheduling supplier or

7、dersWarehousing picking listsTransportation delivery notesMarketing order receiving 1. Definition.Many of the techniques in logistics, rely on the electronic gathering and manipulation of data. Electronic communication enables automatic decision-making, the modeling of proposed changes, automatic tr

8、acking control, automatic generation of performance monitoring and control. 2. Information Application.Modeling proposed changesProposed 所提议的，建议的， alternative changes to operations and networks can be modeled so that the effects can be assessed and then decisions taken. a company may wish to change

9、the way it schedules its vehicle operations. 2. Information Application.Automatic tracking controlAutomatic tracking control of vehicles, loads and assets.2. Information Application. EDI规范用户文件发送方用户文件接纳方平台文件规范文件规范文件平台文件X.25或PSTN等传输网络加封对照翻译解封 EDI作业流程图EDI规范指的是各企业共同的交流规范，是数据交换的翻译，它使得遵照这一规范的企业与组织能进展电子数据交

10、换作业流程。 如图.EDI系统的类型目前最常用的EDI系统主要有两种类型：单对多EDI系统和增值网VAN ，如图制造商零售商供应商供应商供应商制造商/零售商制造商/零售商制造商/零售商第三方供应商供应商供应商 单对多EDI系统、VAN系统.物流EDI所谓物流EDI是指货主、承运业主以及其他相关单位之间经过EDI系统进展物流数据交换，以此为根底实施物流活动的方法，其框架构造如下图。相关单位仓储等 协作单位金融保险承运业主货主厂商、贸易商 电子数据交换EDI 物流EDI框架构造.3. Use of EDI in the Supply Chain EPOS technology is the cap

11、ture of data on electronic files at the point where a sale takes place.supermarket checkout From the customers point of view From the stores point of viewquantities sold of each productstock records are updated automatically. .EPOS data is sent via EDI to the retailers regional warehouses and to the

12、ir Headquarters. This triggers replenishment from retailers stock and triggers replenishment from the manufacturers stock to the retailers warehouse.shorten lead times and lower stock levels.3. Use of EDI in the Supply Chain .4. LOGISTICS NETWORKING上海联华超市集团EDI运用系统系统构造:.GPS技术全球定位系统Global Positioning SystemGPS系统的特点全球 定位精度高 功能多，运用广Radio Frequency Identification