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1、Returnables ProcessingSAP Best PracticesPurpose, Benefits, and Key Process StepsPurpose Standard pallets belong to the manufacturer and are handled either as returnable goods or as packaging material. This scenario shows the shipment of standard pallets and their returns. Benefits The process compri

2、ses the management of returnables using the ERP returnable packaging logistics functionsTracking of returnablesKey Process StepsSales orderPick and ship items and add returnable packaging Add returnable packaging to deliveries Returnable packaging return orderDebit unreturned packagingGoods issue fo

3、r unreturned packagingBillingExcise invoiceRequired SAP Applications and Company RolesRequired SAP ApplicationsEnhancement package 7 for SAP ERP 6.0Company RolesSales AdministratorWarehouse ClerkWarehouse ManagerBilling AdministratorAccounts Receivable ManagerExcise ClerkDetailed Process Description

4、Returnables Processing - ManufactoryThe initial activity is to create a standard sales order. A delivery will be created based on the initial sales order. A pallet (returnable packaging) will be added to the delivery during the pick and ship steps of the process. The last step within this sub proces

5、s is billing and creating excise invoice.Two options exits to return the pallets: Pallet return order with pallet return delivery and goods receipt Pallet return delivery w/o reference and goods receiptA debit note request can be raised in case the customer does not return the pallets. Triggered by

6、billing, the system will issue the debit note based on the debit note request.The last step is to synchronize the consignment stock quantity and value. Therefore a manual goods issue must be posted for the unreturned pallets.Detailed Process DescriptionReturnables Processing - DepotThe initial activ

7、ity is to create a standard sales order. A delivery will be created based on the initial sales order. A pallet (returnable packaging) will be added to the delivery during the pick and ship steps of the process. The next step within this sub process is creating excise invoice and then generate billin

8、g.Two options exits to return the pallets: Pallet return order with pallet return delivery and goods receipt Pallet return delivery w/o reference and goods receiptA debit note request can be raised in case the customer does not return the pallets. Triggered by billing, the system will issue the debi

9、t note based on the debit note request.The last step is to synchronize the consignment stock quantity and value. Therefore a manual goods issue must be posted for the unreturned pallets.Sales Order EntryBDisplay Pallets StockACreate Delivery via Delivery Due ListCAdd Delivery Item for PalletDAssign

10、Serial NumberFSales AdministratorWarehouse ClerkWarehouse ManagerBilling AdministratorAccounts Receivable ManagerPost Goods IssueGDisplay Pallets StockHBillingISAP ERPSAP ERPSAP ERPSAP ERPSAP ERPProcess Flow DiagramReturnables Processing - Manufactory (1/3)Excise ClerkSAP ERPExcise InvoiceJPickEAcco

11、unts Receivable (157)Sales AdministratorWarehouse ClerkWarehouse ManagerBilling AdministratorAccounts Receivable ManagerSAP ERPSAP ERPSAP ERPSAP ERPSAP ERPProcess Flow DiagramReturnables Processing - Manufactory (2/3)Excise ClerkSAP ERPCreate Pallets Return Sales OrderKPost Goods ReceiptLCreate Outb

12、ound Delivery w/o Order ReferenceMDisplay Pallets StockNPost Unreturned PalletsSDisplay Pallets StockTCreate Debit Memo Request for Unreturned PalletsOBillingQRemove Billing BlockPAccounts Receivable (157)Excise InvoiceRABCDEFGHIJIconNameMMBEVA01VL10CVL02NVL06OVL02NVL06OMMBEVF04J1IINIconNameVA01VL06

13、OVL01NOMMBEVA01V23VF04J1IHMIGOMMBEKLMNOPQRProcess Flow DiagramReturnables Processing - Manufactory (3/3)STSales Order EntryBDisplay Pallets StockACreate Delivery via Delivery Due ListCAdd Delivery Item for PalletDAssign Serial NumberFSales AdministratorWarehouse ClerkWarehouse ManagerBilling Adminis

14、tratorAccounts Receivable ManagerPost Goods IssueGDisplay Pallets StockHBillingJSAP ERPSAP ERPSAP ERPSAP ERPSAP ERPProcess Flow DiagramReturnables Processing - Depot (1/3)Excise ClerkSAP ERPExcise InvoiceIPickEAccounts Receivable (157)Sales AdministratorWarehouse ClerkWarehouse ManagerBilling Admini

15、stratorAccounts Receivable ManagerSAP ERPSAP ERPSAP ERPSAP ERPSAP ERPProcess Flow DiagramReturnables Processing - Depot (2/3)Excise ClerkSAP ERPCreate Pallets Return Sales OrderKPost Goods ReceiptLCreate Outbound Delivery w/o Order ReferenceMDisplay Pallets StockNPost Unreturned PalletsRDisplay Pall

16、ets StockSCreate Debit Memo Request for Unreturned PalletsOBillingQRemove Billing BlockPAccounts Receivable (157)ABCDEFGHIJIconNameMMBEVA01VL10CVL02NVL06OVL02NVL06OMMBEJ1IJVF04IconNameVA01VL06OVL01NOMMBEVA01V23VF04MIGOMMBEKLMNOPQRProcess Flow DiagramReturnables Processing - Depot (3/3)SThank youCont

17、act information:F name MI. L nameTitleAddressPhone numberProcess Diagram Legend User Role* : SAP System (PPMS name), or non-SAP System, or lane for steps outside softwareLaneProcess StepInterfaceSequence flowConnectionGatewaysEventsData flow Inline / Standalone1111 ing LinkOutgoing LinkTimer EventMessageXORORANDComplex* Combination of XOR, AND, OR User Interface (UI)Batch Script1A1InterfaceDocumentsOutput DocumentAccounting DocumentAIcon for the Link to SAP Best Practices Process or Scope ItemPage Link() Link to SAP Best Practices Process or Scope ItemLinkProcess