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1、Kellogg Consulting ClubHow to succeed to the Personal InterviewSo, herre yyou aree, rreaddingg thhis doccumeent andd trryinng tto ffiguure outt hoow tto llandd yoour dreeam jobb. Wed llikee too heelp by telllinng yyou whaat wwe bbeliievee too bee thhe kkey areeas of preeparratiion forr a succcesssfu
2、ul iinteerviiew. Firsst aand forremoost, reememmberr thhat a sstanndarrd cconssulttingg innterrvieew hhas fouur ppartts: A peersoonall “ffit” paart forr 155 too 200 miinuttesA Caase parrt ffor 20 minnuteesQuesstioons thaat yyou wouuld likke tto aask youur iinteerviieweer ffor 5 mminuutess.Wrapp Upp.
3、Moree offtenn thhan nott, ppeopple preeparre tthemmsellvess onnly forr thhe ccasee paart, leeaviing thee peersoonall “ffit” paart unaatteendeed. Beelieeve us, iff yoou ddo nnot succceeed iin yyourr peersoonall innterrvieew, thee caase willl nnot couunt!Therrefoore, thhis doccumeent willl bbe ffocuus
4、edd onn thhe pperssonaal ssidee off thhe iinteerviiew proocesss, andd hoow tto ssuccceedd onn thhat diffficcultt paart of thee reecruuitiing proocesss.Intrroduuctoory commmenntsAs yyou go thrrouggh tthe proocesss, youu wiill recceivve ttouggh qquesstioons thaat pprobbe nnot onlly yyourr inntenntioon
5、s andd inntelllecct, butt allso youur ppsycche andd peersoonallityy. Youur ddeliiverry iis aas iimpoortaant as whaat yyou sayy. Thee onnly wayy too shhow poiise andd grracee whhilee annsweerinng tthesse ttouggh qquesstioons is praactiice andd prractticee.Knoww yooursselff:You neeed tto ccreaate a ss
6、torryliine forr yooursselff. Desscriibe howw yoour liffe hhas devveloopedd suuch thaat aa joob wwithh fiirm X iis tthe nexxt llogiicall sttep in reaachiing youur ggoalls. Bee abble to wallk tthrooughh thhe ddetaailss off yoour ressumee annd ffilll inn thhe ddetaailss. Forr innstaancee, wwhy didd yoo
7、u mmakee thhe mmovees yyou havve? Whhat havve bbeenn thhe mmostt siigniificcan deccisiionss yoou hhavee maade? WWherre wweree thhe cchalllenngess annd wwherre wweree thhe ttriuumphhs? Thiis iis aalsoo yoour chaancee too seet yyourrsellf aaparrt. Giive thee innterrvieewerr soometthinng tto rremeembee
8、r yyou by - ttelll ann innterresttingg sttoryy, ttalkk abboutt a uniiquee skkilll orr taalennt, etcc. Onee waay tto ddo tthiss iss too inncorrporratee woordss thhat willl pprovvokee cuurioositty iin yyourr reesumme.The CMCC offferrs mmanyy seessiionss too heelp youu poolissh yyourr sttoryylinne. Taa
9、ke advvanttagee off thhem.Knoww thhe ffirmm:Whatt dooes thee fiirm priide itsselff onn? Whaat mmakees tthemm unniquue? Iff a firrm ppriddes itsselff onn beeingg a thooughht lleadder, shhow youu haave beeen aa thhougght leaaderr orr whhy bbeinng aa paart of a ffirmms tthatt leeadss thhe iinduustrry i
10、is iimpoortaant to youu. Youu muust alsso kknoww thhe bbasiics aboout a ccomppanyy suuch as wheere theey hhavee offficces andd hoow ttheyy arre sstruuctuuredd. If youu arre uuncllearr abboutt anny oof tthesse aareaas, askk! Yoou ddo, howweveer, wannt tto sshoww soome iniitiaal uundeersttanddingg ann
11、d tthenn assk ffor claarifficaatioon. Use Commpanny ppressenttatiionss too assk tthe connsulltannts smaart queestiionss. If youu arre iinteeresstedd inn a firrm, calll tthe reccruiitinng mmanaagerr orr a connsulltannt yyou havve sspokken witth aand gett moore infformmatiion aboout thee woork andd cu
12、ultuure.Dont bbe sshy aboout askkingg quuesttionns, mosst ppeopple aree hoonorred wheen ttheyy arre aaskeed aabouut ttheiir oopinnionns aand expperiiencces.Listten welll:Thiss iss VEERY impporttantt. Inssighhts andd clluess arre aall arooundd yoou. Evven befforee yoour inttervvieww beeginns, youu sh
13、houlld ttry to picck uup aany infformmatiion youu caan. Goo too prreseentaatioons andd taake nottes. WWhatt arre tthe buzzzwoordss thhey usee too deescrribee thhemsselvves andd thhe ppeopple theey hhiree? Remmembber a ffew higghliightts ffromm thhe ccomppanyy prreseentaatioon. Duurinng tthe inttervv
14、ieww, ppay atttenttionn too yoour inttervviewwer. WWhatt maakess thhem loook iinteeresstedd? Whaat ddo ttheyy assk yyou to elaaborratee onn? If youu arre wweakk inn onne aareaa, llistten forr a chaancee too shhow youur sskillls in anootheer wway.Prepparaatioon tto tthe perrsonnal inttervviewwIn oord
15、eer tto pprepparee yooursselff foor tthe perrsonnal inttervvieww, yyou neeed tto aanswwer thee foolloowinng qquesstioons:Who aree thhe ffirmms llookkingg foor?Whatt shhoulld II doo beeforre tthe inttervviewws?Whatt shhoulld II bee awwaree off duurinng tthe inttervvieww?Whatt quuesttionns wwilll I be
16、 askked durringg thhe iinteerviiew?1) Whoo arre tthe firrms loookinng ffor?Therre aare funndammenttal skiillss thhat youu neeed to demmonsstraate to gett a connsulltinng jjob. DDo yyou thiink youu haave theese quaalittiess? Whaat eexammplees wwoulld yyou usee too shhow whaat yyou do?Heree iss a liss
17、t oof tthe “crritiicall skkillls” thaat cconssulttingg fiirmss arre llookkingg foor:Anallytiicall skkillls: inntellliggentt, aablee too fiind pattterrns andd caausaal rrelaatioonshhipss inn whhat apppearrs tto bbe uunreelatted datta; creeatees hhypootheesiss too drrivee reeseaarchh, uusess cllearr a
18、nnd llogiic tthinnkinng, draaws on passt eexpeerieencee too soolvee prrobllemss, aapplliess crreattiviity to comme uup wwithh sooluttionnsBusiinesss SSensse: Enttrepprenneurriall, sstayys oon ccurrrentt buusinnesss deevellopmmentts, inttuittiveely unddersstannds bassic bussineess dynnamiics, coonvee
19、rsees eeasiily aboout bussineess isssuess.Quicck LLearrninng: Solliciits andd iss oppen to feeedbaack, huumblle, wannts to impprovve hhimsselff/heerseelf, leearnns ffromm miistaakess.Commmuniicattionns sskillls: Liisteens carrefuullyy too unnderrstaand othherss, uusess taactfful phrrasees aand timmi
20、ngg whhen commmunnicaatinng, hass a goood ssensse ffor whaat ppeopple meaan, unddersstannds howw hee/shhe iis bbeinng ppercceivved.Inteegriity: DDoess noot wwaveer oon eethiicall isssuees, hass baasicc reespeect forr ottherr inndivviduualss, iis aablee too maainttainn coonfiidenntiaalitty, folllowws
21、 tthrooughh onn coommiitmeentss.Inteerpeersoonall Skkillls: Maaturre, avooidss tuurniing bussineess isssuess innto perrsonnal isssuess, ggenuuineely inttereesteed iin ootheer ppeopple, caan gget aloong witth ppeopple froom aa raangee off baackggrouundss, pposiitivve iin aattiitudde, keeeps coll unnd
22、err prresssuree, tthinnks befforee leeapiing, oppen-minndedd, aablee too puut tthinngs in perrspeectiive.Leaddersshipp skkillls: Hass innfluuencce, cann maake deccisiionss quuickkly, prroviidess leeadeershhip in sittuattionns wwherre ttherre iis nnonee, uundeersttandds iindiividdualls pposiitioons o
23、n isssuess annd hhow to infflueencee thhem, abble to takke rriskks, takkes acttionn whhen neccesssaryy, ssetss cllearr gooalss, rrallliess peeoplle aarouund a ssharred objjecttivee.Motiivattionn annd eenerrgy: EEnthhusiiasttic, haas aa caan-ddo aattiitudde, hass hiigh perrforrmannce staandaardss, mm
24、otiivattes othherss, wwilllingg too woork lonng hhourrs, orgganiizess woork efffecttiveely, deetaiil-oorieenteed, willlinng tto ddo uungllamoorouus wworkkQuanntittatiive skiillss: CCan appply quaantiitattivee thhinkkingg too annalyysiss off isssuees, unddersstannds quaantiitattivee reelattionnshiips
25、 in bussineess, coomfoortaablee peerfoormiing simmplee maath menntallly, accadeemicc trrainningg inn maath.Teamm pllayeer: Likkes to worrk iin tteamms, sennsittivee annd wwilllingg too heelp othherss, kknowws wwhenn too bee a leaaderr annd wwhenn too bee a folllowwer, puuts grooups iinteeressts beff
26、oree owwn, shaaress crrediit ffor joiint worrk.Inteelleectuual curriossityy: aabillityy too bee saatissfieed wwithh thhe iinteelleectuual chaalleengee off hiis wworkk, ccomfforttablle wwithh thhe nnotiion thaat cclieent migght nott foolloow ttheiir aadviice.Comffortt wiith ambbiguuityy: ccan thrrive
27、e inn ann ennvirronmmentt inn whhichh thhinggs aare fluuid, noon sstruuctuuredd annd uunceertaain, caan bbrinng sstruuctuure andd thhougght to whaat sseemms aa coonfuusinng ssituuatiion witth mmatuuritty aand poiise.Dont wworrry iif iit sseemms yyou donnt meeet tthesse ccritteriia. Moost succcesssfu
28、ul ccanddidaatess reeallly ddont pposssesss alll oof tthemm. Butt beeingg awwaree off thhesee neeedss, aand foccusiing youur aanswwerss too deemonnstrratee thhesee skkillls, cann bee thhe ddifffereencee beetweeen recceivvingg annd ooffeer oor nnot.Talkk abboutt thhesee skkillls, finnd wwherre yyou d
29、evveloopedd thhem andd apppliied theem. Whatt shhoulld II doo beeforre tthe inttervviewws?Thiss seectiion willl ccoveer hhow to preeparre ffor thee innterrvieew. Thhis parrt iis aa veery impporttantt onne, sinnce it willl ddeteermiine howw coonfiidennt yyou aree whhen youu waalk intto tthe inttervvi
30、ewwingg rooom.Logiistiics: The commpanny sshouuld nottifyy yoou iif yyou aree beeingg innvitted forr ann innterrvieew. Geenerrallly, youu arre ggiveen sseveerall innterrvieew ttimees tto cchooose froom. Reeecrruitterss reememmberr eaarlyy annd llatee caandiidattes thee beest. AAlthhouggh yyou mayy n
31、oot bbe aablee too haave thee fllexiibillityy too deecidde tthiss, ttry to avooid sloots in thee miiddlle oof tthe dayy, sspecciallly aftter lunnch houur. Inn adddittionn, mmanyy innterrvieewerrs wwilll bee veery criiticcal on theeir verry ffirsst iinteerviiew of thee daate.Undeersttandd thhe iinduu
32、strry ssterreottypees: Ofteen, reccruiiterrs aare loookinng ffor a pattterrn of peooplee annd bbackkgrooundds tthatt haave beeen ssucccesssfull inn thhe ppastt att thheirr coompaany. AAnd unfforttunaatelly, oftten theey aare missledd byy suurfaace imppresssioons. Waatchh thhe cconssulttantts ccareef
33、ullly on eacch ooccaasioon, seee hoow ttheyy coommuuniccatee, mmovee annd ddresss. Caarryy yooursselff wiith matturiity. Imagginee thhat youu arre iin aa siituaatioon iin wwhicch yyou musst lleadd a meeetinng wwithh seenioor eexeccutiivess. Howw woouldd yoou aact in thaat ssituuatiion? WWalkk innto
34、youur iinteerviiew witth tthatt sccenaarioo inn miind. OOf ccourrse, yoour natturaal pperssonaalitty aand warrmthh wiill makke tthe diffferrencce!Headdlinningg: It iis hhardd foor rrecrruitterss too sppendd eiightt hoourss inn a roww innterrvieewinng oone stuudennt aafteer aanottherr, aaskiing thee
35、saame queestiionss alll dday. IIt iis hhardd evven to remmembber canndiddatees. Muuch of thee innterrvieewerrs asssesssmennt iis ssubjjecttivee, aand youu neeed to makke aan llasttingg immpreessiion on an inttervviewwer so thaat aall youu sttandd ouut oof tthe pacck. Therrefoore, yoou nneedd too haa
36、ve a vveryy cllearr aggendda ffor thee innterrvieew. Coome up witth hheaddlinnes - aa feew kkey poiintss abboutt yooursselff thhat willl iinflluennce thee innterrvieewerr. Preeparre tthesse hheaddlinnes in advvancce, andd baack eacch hheaddlinne bbackkwitth aa wiill-choosenn annecddotee thhat is int
37、tereestiing enooughh too heelp thee innterrvieewerr unnderrstaand andd reememmberr thhe hheaddlinne. Thhe kkey is to sliip iin ppoinnts aboout youurseelf durringg appproopriiatee moomennts, noot tto fforcce tthemm onn thhe iinteerviieweer oobviioussly or awkkwarrdlyy.Inteerviiew preeparratiion worrk
38、shheettWhatt iss myy sttoryy off whhy II waant to worrk iin tthiss fiieldd?How didd I devveloop aan iinteeresst iin tthiss fiieldd?Why am I iinteeresstedd inn thhis firrm?Whatt heeadllinees aabouut mmy pperssonaalitty ddo II waant to impply?How willl II coommuuniccatee thhesee?Whatt heeadllinees aab
39、ouut mmy aanallytiicall skkillls ddo II waant to impply?How willl II coommuuniccatee thhesee?Whatt heeadllinees aabouut mmy bbusiinesss ssensse aand knoowleedgee doo I wannt tto iimplly?How willl II coommuuniccatee thhesee?Whatt quuesttionns aabouut tthe commpanny wwilll I askk att thhe eend of thee
40、 innterrvieew?Use thee Innterrvieew PPrepparaatioon WWorkksheeet, ass weell as thee CMMC mmateeriaals andd prreseentaatioons, too deevellop youur hheaddlinnes. Thhe cchecck tthesse hheaddlinnes agaainsst:The skiillss thhat firrms aree loookiing forrThe queestiionss fiirmss assk dduriing thee innterr
41、vieewThe chaaraccterristticss off thhe ffirmm yoou aare inttervviewwingg wiithLastt miinutte ddetaailss:If yyou havvent yyet, maake surre tthatt yoou ffindd ouut wwhatt thhe ccomppanyy dooes, hoow iit iis ddifffereent froom iits commpettitoors, annd tthreee rreassonss whhy yyou wannt tto wworkk thhe
42、ree ass opppossed to othher commpanniess. Alsso, makke ssuree yoou hhavee chhoseen ffourr orr fiive queestiionss too assk yyourr innterrvieewerr.Makee suure youu geet aa loot oof ssleeep tthe nigght befforee thhe iinteerviiew, annd aa feew nnighhts befforee iff poossiiblee. Gett yoour preeparratiion
43、 andd cllothhes reaady onee orr twwo ddayss beeforre sso tthatt yoou ccan rellax. DDo ssomeethiing funn wiith friiendds bbefoore thee innterrvieew tto ttakee yoour minnd ooff it, annd yyou willl bbe mmoree reelaxxed andd coonfiidennt tthe nexxt dday.Befoore youu waalk intto tthe inttervviewwer rooom
44、:Get earrly so youu caan ttakee a deeep bbreaath, reelaxx annd wworkk onn laast minnutee deetaiils (coomb, reestrroomms, etcc). Reelaxx, aand takke tthiss oppporrtunnityy too exxerccisee yoour skiillss annd mmeett soome inttereestiing peooplee. Reememmberr too viisuaalizze yyourrsellf aas aan eexecc
45、utiive atttenddingg ann immporrtannt mmeettingg. Lasst bbut nott leeastt, iif yyou thiink thaat tthiss iss a liffe-oor-ddeatth iinteerviiew, chhancces aree yoou wwilll pssychh yooursselff ouut.Whatt shhoulld II bee awwaree off duurinng tthe inttervvieww?Attiitudde:Dont ccompplaiin oor bbe ttoo negga
46、tiive aboout sommethhingg, ffocuus oon tthe possitiivess off alll yyourr paast expperiiencces, bee opptimmisttic andd bee yooursselff.Commmuniicattionn Skkillls:Delliveery is as impporttantt ass coonteent. Youur iinteerviieweer wwilll bee deeeplly iinflluenncedd byy yoour commmunnicaatioons andd inn
47、terrperrsonnal skiillss. Be awaare of thee waay yyou commmunnicaate andd thhe eeffeect thaat tthiss haas oon tthe inttervviewwer. IInteerviieweers likke ccanddidaatess wiith whoom ttheyy feeel somme ssortt off raappoort. YYourr atttittudee toowarrds thee innterrvieewerr wiill comme aacrooss on youur
48、 ffacee annd wwilll maake or breeak thaat rrappportt. Non-verrball coommuuniccatiionss:Eye conntacct: Loookinng aat tthe inttervviewwer strrenggtheens thee poointt thhat youu arre mmakiing. MMainntaiin ffairrly steeadyy eyye cconttactt, eespeeciaallyy whhen youu arre mmakiing a sstattemeent wheere y
49、ouur ccreddibiilitty mmighht bbe qquesstioonedd. If youu arre tthinnkinng, it is OK to loook ddownn orr awway forr a feww seeconnds. SShifft yyourr gaaze froom oone eyee too thhe ootheer, thiis ssignnalss waarmtth aand sinncerrityy.Faciial exppresssioon: Youu waant to comme aacrooss as happpy, weell
50、-ballancced perrsonn, bbecaausee fiirmss liike happpy peooplee. Smiile occcasiionaallyy, aand donnt lett thhe iinteerviieweer rreadd neervoousnnesss onn yoour facce aand gessturres. Gestturees: Suubcoonscciouus mmoveemennts, suuch as wavvingg yoour armms tto mmakee a poiint, fooldiing a ppiecce oof
51、ppapeer, or plaayinng wwithh yoour haiir aare disstraactiing to thee innterrvieewerr. In addditiion, thhey mayy coome offf ass a siggn oof nnervvoussnesss oor ddishhoneestyy whhen youu arre aanswweriing diffficcultt quuesttionns. Siit uup sstraaighht iin yyourr chhairr, sslummpinng cconvveyss a sloo
52、ppyy, llaidd-baack atttituude. LLeann foorwaard wheen yyou aree exxcitted or inttereesteed.Verbbal commmunnicaatioons:Pacee: manny iinteerviieweees speeed up wheen ttheyy arre nnervvouss, aand theeir worrds beccomee sllurrred. PPaussingg foor eeffeect willl hheigghteen tthe lisstenners iinteeresst i
53、in wwhatt yoou aare sayyingg.Spacce FFilllerss: DDont bbe aafraaid of sillencce. Sppacee fiilleers likke ummm, yoou kknoww eetc. arre bbothh diistrracttingg annd uunprrofeessiionaal. Logiic: At alll tiimess, kkeepp inn miind thee quuesttionn yoou aare supppossed to ansswerr. If youu usse aa leenghht
54、y exaamplle, remmembber to tiee thhe eexammplee baack to thee quuesttionn. Doiing so makkes it seeem tthatt yoou hhad an orgganiizedd appprooachh too yoour ansswerr.Amouunt: cuut yyourrsellf wwhenn yoou hhavee maade a ppoinnt. Doontt leet yyourrsellf rreciite infformmatiion in fivve ddifffereent way
55、ys.Etiqquettte:Dont ttalkk tooo mmuchh abboutt mooneyy orr peerkss.Be ccareefull wiith youur llangguagge, youu neeverr knnow whaat mmighht ooffeend thee ottherr peersoon.Justt inn caase, bee poolitticaallyy coorreect.Dont ssit dowwn uuntiil tthe inttervviewwer askks yyou or unttil he hass doone so.P
56、osiing oveerlyy tooughh orr crritiicall quuesttionns iis iimpoolitte.Be nnicee too evveryyboddy.Dont ddelvve yyourrsellf iintoo exxtreemelly pperssonaal ttopiics of preeferrencces.Thannk tthe inttervviewwer forr hiis ttimee att thhe eend of thee seessiion.Spinn coontrrol:Too manny qquallifiied peoop
57、lee ruule theemseelvees oout beccausse ttheyy thhinkk thhat theey llackk raaw mmateeriaal. Deestrroy thaat mmythh riightt noow, youu arre nnot stuudyiing at onee off thhe bbestt buusinnesss scchoools beccausse KKellloggg iss a chaaritty oorgaanizzatiion. Somee suuggeestiionss too maake thee beest im
58、ppresssioon iinclludee:Emphhasiize thee usse oof IExpllainn yoour possitiionss orr acctivvitiies, thhe sskillls demmonsstraatedd inn thhat possitiion, thhe cchalllenngess faacedd annd tthe ressultts aaccoompllishhedThinnk wwhatt thhinggs tthatt yoou hhavee doone cann maake youu shhinee duurinng tthe
59、 inttervvieww.Perssonaalitty ttraiits shoouldd bee deemonnstrrateed, nott diirecctlyy sttateed.4) WWhatt quuesttionns wwilll I be askked durringg thhe iinteerviiew?The inttrodducttionn:Duriing thee fiirstt toow oor tthreee mminuutess off thhe iinteerviiew, innterrvieewerrs iintrroduuce theemseelvees
60、 aand atttemppt tto bbreaak tthe icce by makkingg coommeentss abboutt thhe wweattherr orr ottherr smmalll taalk. TTheyy allso desscriibe thee sttruccturre oof tthe inttervvieww. Remmembber thaat yyou aree thheree beecauuse theey cchosse yyou, annd ttheyy wiill havve aa poosittivee teendeencyy toowar
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