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1、UserContactManagementMoblie VersionDescriptionDocumentHuaweiTechnologiesCo.,AllUserContactManagementMoblie VersionDescriptionDocumentHuaweiTechnologiesCo.,AllRightsDraftedReviewedLiZuoping(employeeID: TangLing(employeeID: WangBiao(employeeID: ZouHaijun(employeeID: LiuLi(employeeID: LiaoDawei(employe
2、eID: ApprovedLianJun(employeeID: Product UserContactManagementProduct Document GeneralGeneralProductImportantVirusScanVersionMapping SoftwareRelatedProductOperatingAssociatedVersionResolvedFeatureFilePerformanceDatabaseTableStoredProcedureConfigurationFileGUIInterfaceKnown VersionInstallationVersion
3、Upgrade UpgradeImpactontheSystemDuringtheImpactontheSystemAftertheOperationUpgradeAAVersion B Acronyms and 1General1.1 Product 1.2 Version Completelycompatiblewithallfunctionalfeaturesof1General1.1 Product 1.2 Version Completelycompatiblewithallfunctionalfeaturesofthepreviousversion 1.3 Version Vers
4、ionCRMVersionReleaseReasonfor Version Codecommerci al 1.4ImportantTimelimitation:Versionterminationcondition:nextversion1.4ImportantTimelimitation:Versionterminationcondition:nextversionupgrade Area/site limitation: United Arab EmiratesOtherlimitations:1.5VirusScan Theproduct software and relateddoc
5、umentation have been scannedby the Symantec, Mcafee, Avira, and OfficeScan antivirus software. No risk is found. The details are as follows.SoftwareNameSoftwareVersionDatabaseVersionWhento NoriskVersionCRMV300R003C02LUAD05 CRMV300R003C02LUAD04 CRMV300R003C02LUAD02 CRMV300R003C02LUAD01 CRM V300R003C0
6、2LG0003 CRM V300R003C02LG0002 CRM V300R003C02LG0001SoftwareNameSoftwareVersionDatabaseVersion275(624448Patterns)(2013/09/12)Whento NoriskSoftwareNameSoftwareVersionDatabaseVersion275(624448Patterns)(2013/09/12)Whento NoriskSoftwareNameSoftwareVersionDatabaseVersionWhento NoriskSoftwareNameSoftwareVe
7、rsionDatabaseVersionWhento Norisk2VersionMapping2.1 Software 2.2RelatedProductMappingODPSserverinstallationLoad 2VersionMapping2.1 Software 2.2RelatedProductMappingODPSserverinstallationLoad F5Big-IPV10andODPSloadWebcontainerfortheODP development environment.ODPdevelopmentMappingDescriptio PortalSer
8、vice MkeyUser Contact Management(UCM) Mobile server. Portal(ODP)MSCUCMMobile Datasourceandservice sourceofUCM 2.3 Operating 2.4 Associated DocumentsforSome system interfaces are preset by system developers or only for the systemcustomization development purpose. If system interfaces of the UCM syste
9、m are open to the public or used incorrectly, the confidential business information may be revealed and unknown risks may occur.Therefore,thereleaseof2.3 Operating 2.4 Associated DocumentsforSome system interfaces are preset by system developers or only for the systemcustomization development purpos
10、e. If system interfaces of the UCM system are open to the public or used incorrectly, the confidential business information may be revealed and unknown risks may occur.Therefore,thereleaseofdocumentscontaininginformationaboutthesysteminterfaces is under control. To obtain the documents, contact your
11、 local Huawei office (atDocument Archive1ProductDocum (Du)-The documentation is deliveredasawordpackage.It consists of the full documentation set of Huawei UCM Mobile product. It presents the principles and structure of the UCM Mobile, its installation procedureas well as operation and maintenance p
12、rocedure. It helps the customer to know abouttheproductandguides themtooperateandmaintain the equipment.Documentation Application and Software SupportSystem Call Center and CRM 31-CRM V300R003 Du HYPERLINK http:/support.hua/ DatabaseSUSE11OracleDatabase11g Enterprise Edition Release .4 - 64bit Produ
13、ctionJAVA HYPERLINK /en/about-huawei/contact-us/index.htm) /en/about-huawei/contact-us/index.htm)fortherestrictionsonand process of obtaining the documents. HYPERLINK /en/about-huawei/contact-us/index.htm) /en/about-huawei/contact-us/index.htm)fortherestrictionsonand process of obtaining the documen
14、ts.DocumentsforHuaweiDocument Archive1ProductDoc (Du)-The documentation is delivered asawordpackage.Itconsistsof the full documentation set of Huawei UCM Mobile product. It presents the principles and structure of the UCM Mobile, itsinstallationprocedureaswell as operation and maintenance procedure.
15、 It helps the maintenancestafftoknowabout the product and guides them to operate and maintain the Software Center Version Software Application and Software Product Line Operation Support System Call Center and CRM CRM CRM V300R003 3Version3.1 Resolved3.2FeatureNewModifiedDeleted3Version3.1 Resolved3
16、.2FeatureNewModifiedDeleted3.3 File No./Feature1FeatureDescript BB10及WP83.4 Performance 3.5 Database Table3.4 Performance 3.5 Database Table3.6 Stored Procedure3.7ConfigurationFile3.8 GUI 3.9Interface4KnownThissectiondescribestheknownissuesinUCMTroubleTicket 2Non-payment4KnownThissectiondescribesthe
17、knownissuesinUCMTroubleTicket 2Non-paymentTroubleTicket 1After a subscriber clicks the product subscription button on iPAD, a confirmationmessageisdisplayed.Inthemessage,thewordYouveis split into two lines for display.WordsincertainmessagesaresplitforlineTroubleTicket TroubleTicket 3 TroubleTicket T
18、roubleTicket 3 5VersionInstallation5VersionInstallationThisversionisnotthefirstreleaseversionandtheinstallationguideisnot6VersionUpgrade6.1UpgradeBeforeupgradingto6VersionUpgrade6.1UpgradeBeforeupgradingtotheV300R003C02LUAD06versionfromthesourceversion,besureto readthischapterandunderstandthepossibl
19、eimpactsoftheupgradeontheexisting6.1.1ImpactontheSystemDuringthe ImpactonDuringtheupgrade,servicesthatneedtobeprocessedontheODPclient(suchaslogin, subscription, and changing products) are interrupted for about 30 minutes.ImpactonNetworkDuring the upgrade,the ODP&ODPS application servers are interrup
20、ted for about 30 minutes. For details about the names and functions of different servers, see UCM Mobile Installation TheexistingserversinvolvedinthisupgradeareasImpactonImpactonWebImpactontheWhethertheServerIsAffectedbythe ODPODPImpactonImpacton6.1.2ImpactontheSystemAftertheTheinterfacesofthetarget
21、versionarecompatiblewithalltheinterfacesoftheearlier versions in the existing network.ImpactonNo6.2 Fordetails,seetheUCMV300R003C02LUAD06Upgrade6.3 Operation Fordetails,seetheUCMV300R003C02LUAD06Upgrade6.4UpgradeFordetails,seetheUCMV300R003C02LUAD06Upgrade6.5VersionFordetails,seetheUCMV300R003C02LUA
22、D06UpgradeAVersionTable6-1Productfeature1Supportingmultiple operating systemsAt phase 1, ODP supports iOS v3.0 and later versions,Androidv2.1andlater,BlackBerryv6&7, At phase 2, ODP supports RIM 10 and WP8.2During ODP startup, the carrier information and progress bar are displayed on the title page.
23、 During initialODPstartup,youcanAVersionTable6-1Productfeature1Supportingmultiple operating systemsAt phase 1, ODP supports iOS v3.0 and later versions,Androidv2.1andlater,BlackBerryv6&7, At phase 2, ODP supports RIM 10 and WP8.2During ODP startup, the carrier information and progress bar are displa
24、yed on the title page. During initialODPstartup,youcansetalanguageforODP. The default language is English.3Anaccountnameandpasswordarerequiredfor registering a user account. The systemchecks whether the account is valid. Eachregisteredaccountmustbeunique.4ForgotIfauserforgetstheODPpassword,theuserca
25、n reset a password.5ChangingUserscanchange6A user can log in after entering an account name andpassword.Automaticloginisavailableforusers to log in without entering account names and 7MainTheMainFrameworkisamainoperationareafor users, displaying common application functions. The Main Framework on the ODP differs with subscriber payment types (prepayment or 8TheBalanceshowuserusageinformationfor9ApplicationTheUsageshowuserusageinformationforNotifying a postpaid subscriberofconsumed If consumed
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