英语礼仪文书培训课件名师优质课赛课一等奖市公开课获奖课件

UNIT2

ETIQUETTEDOCUMENTS礼仪文书第1页1.

CongratulatoryLetters祝贺信（卡）2.

ThanksLetters感激信3.

MessagesofCondolence吊慰信4.

InvitatoryLetters邀请信第2页CONGRATULATORYLETTERS祝贺信（卡）COMMONLY-USEDSENTENCES1.Mayyoucomeintoagoodfortune.2.Allowmetooffermyheartiestcongratulationsonyournewjob/promotion/successinyourundertaking/thearrivalofyournewdaughter/yourhappywedding…3.Congratulationsonyourpromotionto…4.…wouldliketowishyouandyouremployeestheverybestthisholidayseason.5.EverygoodwishforaMerryChristmas/…6.Wehopethisholidayseasonbringsyouthebestofeverything.Ourregardstoallofyou.第3页7.Congratulationsonyour60thbirthdayandmybestwishesformanyyearsofhealthandhappiness,8.Maypeace,joyandhappinessbewithyouforthisholidayseason.9.Thisbringsourbestwishesandwarmestcongratulations.10.Iwishyoucontinuedprosperity.11.Iextendmyheartygoodwishesand,atthesametime,anofferofanyhelpourcompanycangiveto….12.Wewishyououtstandingsuccessinyournewstore.第4页贺卡（1）New

Year’sCard莫莉：

祝节日愉快，新年万事如意。

迪特·巴特斯敬贺

第5页 ToMollySeason’sgreetingsandbestwishes For Thecomingyear From DickButters第6页贺卡（2）ChristmasCard丁波先生及夫人：

敬祝圣诞和新年高兴！

赵颖敬贺

第7页 ToMr.&Mrs.DingBo Wishingyou AMerryChristmas AndAHappyNewYear FromZhaoYing第8页贺卡（3）Acardwithaccompanyinggifts赠物卡亲爱老师：

这份小小礼品略表我感激之情。祝教师节高兴！

丽莎敬赠

第9页Tomydearteacher, Thisgiftisonlyaasmalltokenofmygratefulness. HappyTeacher’sDay!

Lisa第10页1.贺员工生日（CONGRATULATIONSONEMPLOYEE’SBIRTHDAY)亲爱汤姆：

时光何处去？岁岁有今朝。祝你生日高兴！有你这么员工，华为将愈加强盛。我们将一起分享更多生日高兴。

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人力资源部副部长

詹姆斯·弗莱斯第11页DearTom,

Isitthattimeofyearagain?Wherehasthetimegone?Hopeyourbirthdayisahappyone.Withemployeeslikeyou,HuaweiCo.Willgetbetter.Wehopethatweenjoymanymorebirthdaystogether.

Sincerely, JamesFlice VicePresidentofHumanResources第12页2.贺圣诞节(CHRISTMAS’GREETINGS)亲爱弗兰德斯：

祝圣诞高兴！

谨向您和您家人，致以最亲切节日祝贺！请接收我最真挚祝福。希望您万事如意，全家高兴！

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玛丽·詹森第13页DearFlanders, MerryChristmas! Thewarmestofholidaygreetingstoyouandourfamily.PleaseacceptmymostsincerewishesforthisChristmas.Ihopethisholidayseasonbringsyouthebestofeverything.Ourregardstoallofyou. Yoursfaithfully, MaryJensen第14页3.贺新婚(CONGRATULATIONSONWEDDING)亲爱德妮丝：

欣悉您与彼得·利奥先生喜结良缘，我谨代表惠普企业全体员工，向您表示最美好祝福。祝新婚高兴！

我们把分享同事幸福美满，视为一大乐事。对于您来说，更是如此。因为您一直是本企业十分主要员工。

再次致以最美好祝福。

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帕特里克·贾尼丝

总裁第15页Dear

Denise, OnbehalfofHewlett-PackardCompany,IwouldliketoextendourbestwishesonyourmarriagetoPeterLeo.Weallwishyouthehappinessoftimes. Itisalwaysapleasuretoshareinthehappinessofoneofouremployees.Inyourcase,itisevenmoreso,becauseyouhavebeensuchanimportantpartofourfirm. Bestwishesonceagain. Sincerely, PatrickJanice President第16页4.贺生子(CONGRATULATIONSONTHENEWBABY’SBIRTH)亲爱马先生：

阁下喜得贵子，谨函祝贺！听说母子平安，甚感欣慰！

献上礼品一件，衷心祝你们全家幸福、顺意。没有什么比添丁根让人高兴事了。我想要分享你高兴。

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王新华第17页Dear

Mr.Ma， Imustwritethisnotetocongratulateyouonthearrivalofyourson.Iamgladtohearthatbothmotherandchildaredoingverywell. Pleaseacceptmygiftandsincerewishesforthefuturehappinessandprosperityofyourfamily.Thereisnothingmoreexcitingthananewbaby.Iwanttoshareyourhappiness. Sincerelyyours, WangXinhua第18页5.贺提升(CONGRATULATIONSONPROMOTION)亲爱哈蒙先生：

欣闻您荣升为莫顿工程企业总经理，特此祝贺。您一定会为您所取得成绩而感到自豪。

因为您努力工作和贡献精神，您应但得到提升。

再次祝贺您升迁。

并祝今后不停取得成功。

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琳达第19页Dear

Mr.Harmon， CongratulationsonyourpromotiontogeneralmangerofMortonEngineering.Youmustbeproudofyouraccomplishments. Becauseofyourhardworkanddedicationyoudeservethispromotion. Congratulationsonyourpromotionagain. Bestwishesformanysuccesses. Sincerely, Linda第20页THANKSLETTERS感激信

COMMONLY-USEDSENTENCES1.Iamverygratefulforalltheconsiderationsyouhaveshowntomyfamilysincewehavecomehere.2.Thankyouforyourwonderfulhospitality/sincerecooperation/generouscontribution/inspiringspeech/hardwork/thecourtesyyouextendedtome.3.Itwouldbeappreciatedifyouanswerthesequestionsandprovideanyotherinformation.4.Ishouldbegratefulifyouwillconsiderourcompany.第21页5.Iamsincerelygratefultoyoufor…6.Wedoappreciateyourinterestin…andwishyousuccessinyourundertaking.7.Beforeleaving,Ishouldliketotakethisopportunitytoexpressmysincerethanksforalltheassistanceyouhaverenderedmeduringmystayhere.第22页1.THANKSFORFAVOR谢恩惠亲爱格林夫人：

我女儿林芳来信说，她在纽约受到您无微不至关心。

我和我丈夫对此深表谢意，我们热情希望您来北京时，到我家小住几天。

谢谢对林芳关照。

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张云英第23页DearMrs.Green,MydaughterhaswrittentotellmethatyouhavebeenverykindtoherduringherstayinnewYork.MyhusbandandIdeeplyappreciatedyourcourtesy,andwedohopeyou’llcometostaytogetherwithusforafewdayswhenyouareinBeijing.ThankyouforyourkindnesstoLinFang. Sincerelyyours, ZhangYunying第24页2.THANKSFORHOSPITALITY谢款待亲爱史密斯先生：

感激您昨天邀请我和我几位同事与你们共进晚餐。晚餐气氛愉快而且菜肴丰盛可口。

如您所知，我们非常珍视同贵企业长久情谊，而且期望同你们达成更多交易。

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鲍西亚·杨第25页DearMr.Smith,Thankyouforyourinvitingmeandsomeofmycolleaguestodinnerwithyoulastnight.Itwasanenjoyableoccasionandanexcellentdinner.Asyouknow,wevalueourlong-establishedrelationshipwithyourcompany,andlookforwardtodoingmorebusinesswithyou. Yourssincerely, PorsiaYang第26页3.THANKSFORGIFTS谢馈赠亲爱卡罗尔：

谢谢你记得我生日。你送我绣花台布真漂亮，铺在我小桌子上挺好看。我给我朋友看了，人人都说这块台布漂亮。非常感激你一片心意。爱你

劳拉第27页DearCarol,Itwasverysweetofyoutoremembermybirthday.Theembroideredtableclothyousentmeisbeautiful.Itlooksveryniceonmysmalltable.I’vebeenshowingittomyfriendsandeverybodysaysit’slovely.Thankyouverymuchforyourkindness.Love, Laura第28页4.THANKSFORRECOMMENDATION谢推荐亲爱刘先生：

感激您给我提供新大新商场王经理地址和电话号码。上周五我给他打了电话。他待人很热情并很快为我安排了一次面试。现在我已被新大新商场录用，担任人力资源助理。我将于8月5日正式上班。请接收我真挚谢意，谢谢您热心推荐。

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罗玉明第29页DearMr.Liu,IwouldliketothankyouforprovidingmewiththeaddressandphonenumberofManagerWangofXindaxinDepartmentStore.IcalledhimlastFriday.Hewascordialandarrangedaninterviewformesoon.NowIwashiredasHumanResourcesassistantmangerofXindaxinDepartmentStore.IwillbegintoworkonAugust5th.Pleaseacceptmysincerethanksforyourkindrecommendation. Sincerely, LuoYuming第30页5.THANKSFORASPEECH感激到会讲话亲爱杨先生：我谨代表示美企业全体员工，对阁下昨天所做演讲深表谢意。有许多员工给我打电话，表示对您讲话表示赞同。再次谢谢你富有启迪性讲演，能够与会聆听，是我们一个殊荣。

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侯振梁第31页DearMr.Yang,On

behalfofalltheemployeesofDameiCompany,Iwouldliketothankyouforyourspeechyesterday.Manyemployeescalledmetosayhowmuchtheyagreedtowhatyouweretalkingabout.Thankyouforyourinspiringspeech.Itwasourprivilegetohearyouspeak. Yourssincerely, PorsiaYang第32页MESSAGESOFCONDOLENCE吊慰信

COMMONLY-USEDSENTENCES1.Weextendourdeepestpityandheartycondolenceforthesuddendeathofyourgeneralmanager.2.Iwasdeeplysaddened/grieved/distressedtolearnofthesuddenpassingof…3.EternalglorytoMr….4.Pleaseacceptmydeepestsympathyandconveymysympathyalsotohisfamily.5.Iwasshockedatthenewsthatyouwerehitinatrafficaccident/youareillinbed/lostyourjob/yougotdivorced.第33页6.Iwanttosendyoumybestwishesforyourquickreturntogoodhealth.7.Ihopethatyouwillrecoverquickly.Welookforwardtoyourreturn.8.Weweresorrytohearthat…haddied.9.Ifthereisanythingwecando,pleaseletmeknow.10.Iwassorrytolearnthatyouareillinhospital.Ihopewhenthisletterreachesyou,you’llbefeelingmuchbetter.第34页1.CONSOLINGPATIENTS慰问病人亲爱李兄：听到您父亲住院消息，我极难过。未知近况怎样，至认为念。另寄东北人参一盒，聊表心意。

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胡子云第35页DearMr.Li,Iamsorrytohearthatyourfatherhasbeenhospitalized,andIamanxioustoknowhowheisrecently.UnderaseparatecoverIamsendinghimaboxofDongbeiginsengwithmybestregards. Sincerelyyours, HuZiyun第36页2.ANREPLYTOTHELETTEROFCONSOLATION慰问信复信亲爱弗兰西斯：

蒙你关心备至，并送来鲜花一束，十分感激。我现在身体恢复得很好，再有6天就能够出院了。再次感激你关心和礼品。

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德比第37页DearFrancis,Whatwonderfulflowers!Itwassokindofyoutorememberme.Iamrecoveringnicely,andthatI’llbeoutofhospitalinaboutsixdays.Thankyoumoreforyourgiftsandyourkindness. Sincerelyyours, Debby第38页3.CONSOLINGTHEPEOPLESUFFEREDFROMANEARTHQUAKE慰问遭受地震灾害人们新疆红十字会诸位工作人员：惊悉新疆伊犁地域发生强烈地震，不行给当地居民造成巨大伤亡及物质损失。我企业对受灾人民表示深切同情和慰问，并捐款100万元人民币以示关切。请贵会将此款转交受灾地域人民，并转达远东企业中国分企业及其全体员工对他们亲切关心。

远东企业（中国）第39页RedCrossSocietyofXinjiangLadiesandGentlemen,WewereshockedtolearnthatthestrongearthquakearoundtheareasinYili,Xinjiangunfortunatelycausedheavycasualtiesandmateriallossestotheinhabitants.OurcompanyexpressdeepsympathyandsolicitudefortheafflictedpeopleanddonatethesumofRMB1,000,000yuanasanexpressionofourconcernforthem.YoursocietyisrequestedtransmitthissumtothepeopleintheaffectedareasandconveytheprofoundsolicitudeoftheFarEastCompany(China)andthestafftothem. TheFarEastCompany(China)第40页4.ANNOUNCEMENTOFAFORMERPRESIDENT’SDEATH

前任董事长死亡讣告我们怀着深深哀伤，宣告比企业前任董事长周志逝世。 周先生于5月20日晚上，在普宁市第一医院逝世。 葬礼将于5月22日，星期六下午3点在市殡仪馆举行。

WithdeepgriefwehavetoannouncethedeathofZhouZhi,formerpresidentofourcompany. HediedatPuningNo.1HospitalontheeveningofMay20th,.Thefuneralservicewillbeheldat3:00p.m.Saturday,May22th,,atMunicipalFuneralParlor.第41页INVITATORYLETTERS邀请信

COMMONLY-USEDSENTENCES1.WewouldliketoinviteyoutospeakattheopeningsessionofourannualseminaronSalespromotiontobeheldatXinxinHotel,Changsha,onOctober19that10:00a.m.2.Wesincerelyhopeyoucanattend.3.Pleaseconfirmyourparticipationatyourearliestconvenience.4.Ieagerlyawaityourresponse.第42页5.WearesosorrythatwecannotacceptyourkindinvitationforSunday.6.Wearedelightedtoacceptyourinvitation.7.Thedance/reception/dinnerwillbeheldat…,on…8.Ihopeyouarenottoobusytocome.9.ThankyouforyourinvitationtolunchonOctober20.Itwasverykindofyou.Ishallmeetyouat11atParkRestaurant.第43页10.WeshallbedelightedtocometoyourNewYearparty.Wecan’ttellyouhowmuchwearelookingforwardtothedeliciousfood.11.IshallcertainlycometoyourbridgegameifDavidiscoming.HeisthebestplayerI’veevermet.Thankyouverymuchforaskingme.Ishallbeatyourplacearound2:30.12.IregretverymuchthatIcan’tcometoyourpartyonthe16thofthismonthbecauseofapreviousengagement.第44页1.INVITATIONTOAWEDDING邀请参加婚礼亲爱布莱克夫人：

您可能听说，我和唐纳德定于7月8日（星期六）中午12点在家举行婚礼。我希望您和您丈夫能参加我婚礼，并请参加喜宴。

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琼第45页DearMrs.Black,Asyoumayalreadyheard,DonaldandIaretobemarriedatmyhomeonSaturday,theeighthofJuly,attwelveo’clockatnoon.Wehopeyouandyourhusbandwillbeabletojoinusandtostayonforthedinnerafterward. Affectionately, Joan第46页2.ALETTEROFACCEPTINGANINVITATION接收邀请亲爱琳达：

我们非常高兴星期二（6月12日）晚上７点和你们共进晚餐。谢谢你邀请。

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玛丽第47页DearLinda,WewouldbepleasedtohavedinnerwithyouonTuesday,thetwelfthofJuneatseveno’clock.Thankyouforyourinvitation. Trulyyours, Mary第48页3.ALETTEROFDECLININGANINVITATION婉拒邀请信亲爱罗杰：

你盛情邀请我和你们一起度过下一个周末，很遗憾我不能前来，因为我将去上海参加一个会议。

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乔第49页DearRo