新编剑桥商务英语unit-1课件1

BusinessEnglishVocabularyListeningSpeakingDifferentwaysofworkingAmini-presentation1.1WaysofworkingReadingHowtojob-shareWorkingfromhome1.1Waysofworking相关背景知识

为了降低员工在工作、家庭、休闲或教育方面不同要求的冲突，减少交通费用，兼顾工作和生活，使员工更加安心工作，降低员工流动率，同时也为了更好地利用办公设备，提供24小时服务，许多公司釆用了灵活多样的弹性工作方式。其中主要有以下几类：弹性工作地点（flexiplace),指员工通过电脑网络和其他通讯方法在家工作(homeworking)员工可节省往返公司的时间，但此方法只适用于某些动脑和IT专业的员工，例如文字秘书、软件编程员、报刊编辑、作家等。压缩工作周（compressedworkweeks),就是以每天较长工作时间的工作日，换取每周较少的工作日。例如员工每周需要工作40小时，在压缩工作周安排下，员工不一定要工作5天，每天8小时，他们可选择每天工作10小时，每周工作4天。长期兼职（permanentpart-time),即雇用一些不愿全天候完整时间工作，而仅利用部分时间工作的员工，其工作时间虽不是整天整周，工作时间却定期不变（例如某私人企业定期雇用会计师在每个工作日下班后为其处理财务账目）。分担工作（job-sharing),即一份全职工作由两人分担，两人均为长期兼职员工，按需要分摊工作时间、工资、假期及福利。regularhours正常工作时间flexiblehours弹性工作时间freelance自由职业job-share分担工作shift-work轮班工作，倒班制part-time兼职teleworking电子化办公方式，电子办公Vocabularytemping当临时工specialistadvice专业咨询hot-desking办公桌轮用officegossip办公室小道消息consultancy咨询公司，顾问公司Vocabulary3.Matchtheninewaysofworkinginexercise2totheircomments.

It’sgreatbecauseI’mmyownboss,butIstillworkwithlotsofdifferentpeople.freelance;temping;consultancy

Ilikeitbecauseit’sonlyforacoupleofmonthsandI’msavinguptogoroundtheworld.tempingItcangetabitlonelyattimes.AndImissmycolleaguesandalltheofficegossip.teleworkingMychildrenareatschoolsoitletsmespendmoretimewiththem.part-time;teleworkingWhenoneofuswantsaweekoff,theotherpersondoesafewextradayssoitsfairlyflexible.job-sharingReadingcreditn.赞扬，功劳managingdirectorn.总裁，总经理（美国也称chiefexecutiveorpresident）brainpowern.智能worst-caseadj.做最坏打算的scenariosn.事态，局面delegatevt.授权，分派工作availability

n.利用（或获得）可能性，可以利用的人（物），人员，物资保证parentalleave父母假，育儿假，照顾新生儿女假4.Readaboutjob-sharing.Writetheseheadingsintoeachparagraph.GetorganizedSetyourlimitsPutpentopaperTwobecomeoneOpenyourmindPlanfordisasterFindtheperfectpartnerDon’tfeelguiltyHowtojob-shareWouldn’titbeniceiftheworkingweekfinishedonWednesday?Withajob-shareitcan.Here’stheessentialguidetomakingitwork.(0)Findtheperfectpartner.

Findsomeoneyoulike.‘Bepreparedtocommunicateandsharecreditandblame,’saysCarolSavage,themanagingdirectorofFlexecutive,aflexibleworkingconsultancy.(1)____________________Bossesshouldconsiderrequestsforflexibleworkingfromemployeeswithchildrenundersix.Soembracethebenefits:‘Twiceasmuchexperience,skills,brainpowerandenergy,’Savagesays.(2)____________________Alwaysdiscusstheworst-casescenarios.WhenMargaretMills,ateacher,lostherjob-sharepartnerbecauseofafamilyillness,areturntofull-timeworkseemedinevitable.‘Wehadbeenover-optimistic.Ididmanagetofindsomeoneelsewhofittedinwithme,butIwasverylucky.ReadingOpenyourmindPlanfordisasterListening1.YouwillhearawomancalledMichelatalkingaboutworkingfromhome.

1)Whatdoesshesayisimportantwhenworkingfromhome?2)Whatdoesshethinkaresomeoftheadvantagesanddisadvantagesofthiswayofworking?Haveatimetableandsticktoit.Advantages:-youspendmoretimewiththechildren-moreflexibility-thecompanysavesmoneyonofficespacenocommutingDisadvantages:sometimesyouworkintheeveningyoumisspeopleandofficenews2Listenagainandanswerthefollowing.

1)CompletethenotesaboutMichela’stypicalday.7:00–getup,getthekidsready8:30–9:00–12:00–14:30–takekidstoschoolstartworkhavelunchfinishwork2)Howlonghasshebeenwithhercurrentemployer?Howlonghasshebeenhome-working?She’sbeenwithhercurrentemployersincesheleftschool,butshe’sbeenhome-workingforfiveyears.3)Isshedoinganythingdifferentfromnormalthisweek?She’sgoingtotheofficeeverydaytomeetvisitors.BACKM:No.ItmeansthecompanysavesmoneyonofficespaceandaslongasIgettheworkdone,they’rehappy.SometimesIstillgointoworktomeetclientsandsoon.Forexample,I’mgoinginnearlyeverydaythisweekbecausewehavevisitorsfromanothercompanyandIcan’treallyinvitethemovertomyhouse.Besides,it’snicetogoineverysooften.Iliketoseepeopleandcatchuponthegossipandthenewswithmycolleagues.Imissthatsideofgoingintoworkeveryday.I:Isthereanythingelseyoumiss?M:Ermm.No,notreally.AndI’lltellyouwhatIreallydon’tmissandthat’shavingtospendtwohourscommutingonthebusandtraineveryday…Grammar:presenttensespresentcontinuous现在进行时presentperfectcontinuous

现在完成进行时presentsimple

一般现在时presentperfectsimple

现在完成时(2)用于表示变化的趋势或局势：Interest

inournewrangeisgrowingfasterthanevenweanticipated.用户对我们新产品系列的兴趣增长快，甚至超过我们的预想。现在完成时：

(1)用于谈论从过去开始持续到现在的工作：I'vesentoffhalfthepackages.我已经寄出一半的包裹了。

(2)用于谈论动作的结果：I've doneeverything!我把一切都搞定了！现在完成进行时：(1)着眼现在，用于谈论从过去开始持续到现在的作：Michaelhasbeenworkingfromhomeforquiteafewmonths.麦克尔在家工作已经有好几个了。

(2)常用于强调一个动作或它的持续时间长：I’vebeenopeningboxesforoverthreehoursnow!我一直在开箱，做了有三个多小时了！现在完成时与现在完成进行时的比较：现在完成时强调从过去开始持续到现在的状态（动作结束）而现在完成进行时强调从过去开始持续到现在的动作（动作持续）例如：Ihavewrittenabook.我已经写了一本书。

Ihavebeenwritingabook.我一直在写一本书。VocabularyJobresponsibilities•Tellyourpartneraboutyourjob.Usetheseexpressionsandchoosethecorrectpreposition.Iworkof/for/about…I’minvolvedin/of/for…I’mresponsiblefor/of/about…Idealfor/with/of…Iusuallyreportup/at/to…I’minchargefor/of/to…Ispecializeabout/in/forHomeVocabularyHometradefairevent商品交易会coffeebreak工间咖啡休息时间drinksevening晚间酒会coachingevent专项体验训练活动usefulcontacts有用的人际关系co-chair联合总裁，主席Internalcommunication

内部交流VocabularyHomepost-itnote便条network建立关系网络networking建立人际网，关系网maximise最大限度的使用，发挥（maximize美式）socializing参加社交，交际VocabularyHomecorporateworld

商界networkingevent（为职场人士建立人脉专门举行的）联谊活动locals当地人bespreadout分散在各地文章相关背景知识：PricewaterhouseCoopers普华永道会计师事务所，英文缩写为PWC，香港称作罗兵咸永道，俗称水记或水房，台湾称为资诚，是世界最大的跨国专业服务机构。coffeebreak工作间歇休闲时间，通常喝咖啡或吃小点心。也译工间咖啡休息时间。喝茶的工间休息时间可称teabreak。TheCityGirls‘Network年轻职业女性网络，简称CGN，是伦敦一家专门为刚走上职场的年轻职业女性提供人脉资源的公司。ABNAMRO荷兰银行，成立于1824年,总部设在荷兰首都阿姆斯特丹，是当今全球最大的跨国银行之一。ReadingLife’sallaboutmakingconnectionsReadthearticlebelowaboutsomenewnetworkinggroupsspecificallyforbusinesswomen.ChoosethebestwordA,BorCtofillthegaps1-10.1.A.attendingB.goingC.meeting2.A.ideasB.sugarC.money3.A.departmentB.companyC.group4.A.workB.chargeC.responsible5.A.toB.inC.aboutToyou,networkingmightmean(1)___aconferenceortradefaireventtomeetnewclientsorpartners.Oritcouldbethecoffeebreakatworkwhereyoushare(2)_____withcolleaguesinotherdepartments.Butnowadaysnetworkinghasbecomeaneventinitself.Forexample,PricewaterhouseCoopersofferitsfemalestaffaformalnetworking(3)_____calledPwCwomen.With900members,itorganizeseventsrangingfrominformaldrinkseveningstocoachingevents.TinaHallet,whois(4)_______forthegroup,saysthatshegotinvolved(5)________networking6.A.runB.controlC.produce7.A.speakB.knowC.be8.A.doB.seeC.make9.A.socializingB.workC.extra10.A.talkB.withC.successBecause‘I’dgottoareasonablyseniorlevelandIwantedtohelpotherpeopletomaximizetheirpotential.’Youdon’thavetobeseniorto(6)_____anetworkthough.VickyWoodandSallyHopkinshadtheideafortheCityGirlsNetworkwhentheyfirstmovedintoLondon’scorporateworldandwonderedhowtogetto(7)______otherwomen.‘Wecouldn’tfindanythingforpeoplewithnoexperience.Sowethoughtwe’dstartourown.’Fromtwelvefriendsmeetingregularly,itrapidlygrewto250membersfrommanydifferentorganizations.It’sagreatwayto(8)_____usefulcontactsandbringinpotentialbusiness.FionaClutterbuckisco-chairofanetworkforthebankABNAMRO.‘Womentendtothinkofnetworkingas(9)_______andgiveitlowpriority.’butgiventhechance,womenwillnetwork–asthebank’slast‘speednetworking’eventdemonstrated.‘Withover100womenandmen,itwasagreat(10)_____.Itisamazinghowmanypeopleyougettomeetfromdifferentpartsoftheorganization.’ListeningStartingaconversationListentofourpeoplestartingconversations.Ineachconversationdecidewherethespeakersaremakingcontact.Conversation1:__________A.AtaconferenceConversation2:__________B.OverdinnerConversation3:__________C.Insomeone’sofficeConversation4:__________D.OnatrainingcourseCADBMatchtheexpressionsonthelefttotheresponsesontheright.0.I’dliketointroduceyoutoMark.1.Nicetomeetyouatlast.2.Doyoutwoknoweachotheralready?3.Wouldyoulikeacoffee?4.Sohaveyouenjoyedthismorning?5.Isthisyourfirsttimeatoneoftheseevents?6.MayIjoinyou?7.You’reacolleagueofMartinObach,aren’tyou?8.Howdoyouknowhim?9.Howmanychildrendoyouhave?10.HaveyoualwayslivedinLille?11.IknowyourcompanyislookingforapartneronthisThaiproject.A.Yes,itis.Andyou?B.Hello,Marek.Howdoyoudo?C.Thanks.D.Pleasedtomeetyoutoo.E.Sure.F.Two.Twins.G.Yes,mostofmylife.H.Yes.Isthatsomethingyoumightbeinterestedin…?I.Well,we’vespokenonthephoneafewtimes.J.Yes,itwasveryinteresting.K.That’sright.HeworksinourBarcelonaoffice.L.WewerebothatElcotiltogether.ListeningscriptConversation1R=RichardW=WomanM=MarekR:Hello?W:Hello,Richard.I’dliketointroduceyoutoMarek.R:Ohyes.Hello,Marek.Howdoyoudo?Nicetomeetyouatlast.M:Hello,Richard.Pleasetomeetyoutoo.W:Oh,doyoutwoknoweachotheralready?M:Well,we’vespokenonthephoneafewtimes.R:Butwe’veneveractuallymet.Anyway,takeaseat.WouldyoubothLikeacoffee?ListeningscriptConversation2A:Wouldyoulikeacoffee?B:Ohthanks.A:Milk?B:Yes,please,andasugar…thanks.A:Sohaveyouenjoyedthismorning?B:Yes,itwasveryinteresting.Thefirstspeakerwasparticularlygood.A:Isthisyourfirsttimeatoneoftheseevents?B:Yes,itis.Andyou?A:No.I’vebeencomingforyears.ThecompanypaysandifthelocationisgoodthenIcome.Irememberthebestyearwehadwas…ListeningscriptConversation3M=MarieW=WomanM:MayIjoinyou?W:Sure.M:You’reacolleagueofMartinObach,aren’tyou?W:That’sright.HeworksinourBarcelonaoffice.Howdoyouknowhim?M:WewerebothatElcotiltogether.Heleftaboutayearbeforeme.W:Oh,areyouMandy?M:Marie.W:Marie.That’sright.Sorry,IknewitbeganwithanM.Yes,MartinsaidyouweredoingthiscourseandthatIshouldsayhello…ListeningscriptConversation4A:Well,thisisnice.B:Well,it’squitesimplebutthefoodisverytraditionalandit’spopularwiththelocals.OnSundaysIoftenbringthefamilyhere.A:That’snice.Howmanychildrendoyouhave?B:Two.Twins.Aboyandagirl.They’vejuststartedschool.A:Wow.Twins.B:Andyou?A:No,notyet.AndhaveyoualwayslivedinLille?B:Yes,mostofmylife.IworkedinPairsforawhileandinyourcountry,ofcourse.Butallmyrelativesarehere.Whataboutyourfamily?

A:Oh,they’respreadout.IseemyparentsfromtimetotimebutmysisterlivesinNorwaywithherhusbandsowedon’tgettogethermuch.Anyway,IknowyourcompanyislookingforapartneronthisThaiproject.B:Yes.Isthatsomethingyoumightbeinterestedin……交谈注意事项InChina,familyandchildrenisacommontopictotalkabout.在中国，讨论家庭和孩子司空见惯Goodtopicsfornetworkingwithwesternbusinesspeopleincludeweather,workandlanguage.谈论天气、工作和语言是与西方人建立关系网络的好话题。交谈注意事项Familymattersattimesisanunpleasanttopic.有关家庭的话题有时也会令人不快

avoidpoliticsandreligionintheconversation.政治和宗教的话题要避免不谈

Subjectslikesocialconditions,regionalconflicts,sex,andraceshouldbeavoided.像社会状况、宗教冲突、性和种族的话题也要避免交谈注意事项Itmaybeanintrusionofprivacytoaskaboutpersonalfinance.打听个人资金状况会被视为侵犯个人隐私uncivilizedtotalkabouteatingpetssuchasdog，rabbit,bird，turtle，andmonkey谈论食用狗、兔、禽鸟、乌龟、猴子等宠物，会被视为野蛮和缺乏教养safetotalkabouthobbies,travel,arts,sports,andfashion

安全话题包括个人爱好、旅游、艺术、运动和时尚WritingBusinesscorrespondence备忘录（memo)，电子邮件（email），普通信件（letter）和便条（post-itnote）备忘录：是商务信函中的一种，主要用于公司内部对公司的职员、部门通报信息，如会议安排、情况报告、问题处理等。在英语中称之为interofficememorandum[,mɛmə'rændəm]

，其复数为memoranda[,mɛmə'rændə]

，简称memo。除了可以采用书面形式之外，备忘录也可以通过email发出。英文备忘录的一般格式如下：其中To项是收件人，在其姓名前可以加上Mr.，Mrs.，Dr.或Allstaff等，在其姓名后可加上职位和部门。From项是发件人，其姓名前一般不加尊称，但姓名后同样可加上职位和部门。Subject即内容主题，一般用简短的几个字做简略陈述，不需要是一个完整的句子，几个词或词组即可。To:From:Date:Subject:BodyWritingBusinesscorrespondenceBody即内容是备忘录的主要部分，写作应该力求简明、确切。首先应直入主题，列出最重要的信息，然后可以具体说明事由、情况，提出意见和建议等，最后可以根据具体情况或重申主题或表示意愿或感谢。需要指出的是，备忘录得末尾不需要签名。但是如果给个人的备忘录还发给了收件人以外的其他人，须在末尾cc:之后写上其姓名。正式英文商务电子邮件的格式除收信人地址、发信人地址、主题外，内容格式和正式书信一样。便条通常用手书，文体比较随意。1.ReadthecorrespondenceonEvelyn’sdeskandanswerthesequestions.1)Isitallrelatedtoherwork?2)Whichisformal?Whatisitaboutthecontentandlanguagewhichtellsyouthis?3)Whichis‘interncommunication’?Didanyoneelsereceiveit?4)Howisthememodifferenttotheletterandtheemail?Thinkaboutthefollowing:-thelayout-thebeginningandtheend-theparagraphs5)Findabbreviationswhichmeanthefollowing?-telephonenumber-assoonaspossible-at-Subject(or)WithreferencetoAnswerTo:AllStaffFrom:RayBonnerDate:24thJuneSubject:TrialofflexitimesystemFurthertoourpreviousmeeting,wearepleasedtobeabletoconfirmthatthenewflexitimesystemwillcomeintooperationasfrom1stAugust.Thesystemappliestoalladministrativeandofficestaff.MayIremindyouthatanyproductionstaffonthecurrentshiftsystemremainunaffectedbythesechanges.From:evelyn@Hi,RonaHowareyou?Igotanotetosayyoucalled.Greatnewsthatyoupassedyourfinalexam!I’msorrythatIdidn’tgetbacktoyoubutit’sbeencrazyhere.Thenetworkwasdownforthreedayssoallourcustomerswerereceivingthewrongorders!Anyway,howaboutmeetingforlunchthisweek?Ifyoucan’tmakeit,don’tforgetthepartythisweekend.Doyouwantmetopickyouupat8?Seeyousoon,EveDearMr.Hynes:RE:Replacementofitem00-A104Withregardtoyourletterdated12thJune,Iamwritingtoconfirmthatwecanofferyouareplacementitemandthiswillbesentouttoday.Iwouldliketoapologizeforthedelaywiththis.Unfortunately,thiswasduetorecentchangestoournetwork.OnbehalfofLarBonnerIwouldliketothankyouforyourcustom.Welookforwardtoworkingwithyouagaininthefuture.YourssincerelyEvelynBoerCustomerServicesTel:0207865849Eve-canyoucallsomeonecalledRonabackasap?Shepassed.BACKAnswers:Theemailandpost-itnotearenotrelatedtoherwork.Thememoandtheletterareformalbecausetheyaregivinginformationandreplyingtoacustomerwithacomplaint.Thelanguageusesquitelongandfixedexpressions.Thememois‘internalcommunication’becauseitwassentwithinthecompany.Everyoneinthecompanyreceivedacopyofit.ThememousestheTo/From/Date/Subjectheadings.Itdoesn’trequireanopeningsalutationline(Dear…)orclosingsalutation(Best…Yours…).Memosoftenhaveonlyoneparagraph.Tel./asap/@/RE2.Completethistableofphrasesforwritingemails,letters,notesandmemoswiththeunderlinedwordsinEvelyn’scorrespondence.OpeningsalutationGivereasonforwritingRefertopreviouscontactMakeasuggestionApologizeGivegoodnewsGivebadnewsRequestOfferhelpRemindRefertofuturecontactClosingsalutationMoreformalDear…(1)__________________(2)__________________(3)__________________Iwouldliketosuggestthat…(5)__________________Weapologizeforanyinconveniencecausedby…Wearedelightedto…(7)__________________(8)__________________Weregrettotellyouthat…Iwouldbegratefulifyoucould…Ifyouhaveanyfurtherqueries/problems,pleasedonothesitatetocontactme…(11)__________________(13)__________________Ilookforwardtomeetingyouagainsoon.Yoursfaithfully(whentheletterbeginsDearSir/Madam)(15)_____________(whentheletterbeginsDearMr./Ms./Mrs.)LessformalHi…Justaquicknotetosay…Thanksforyouremail…Itwasgoodtoseeyoulastweek…(4)______________Whatabout…I’mafraidthat…(6)_______________Greatnews!Theb