版权说明:本文档由用户提供并上传,收益归属内容提供方,若内容存在侵权,请进行举报或认领
文档简介
国际商务礼仪Unit4MeetingandGreetingEtiquette国际商务礼仪Unit4MeetingandGreetFocalPointsTherulesforbusinessgreetingandintroductionHowtogreetinbusinesssettingsHowtomakebusinessintroductionprofessionalFocalPointsTherulesforbusi
Greeting
isanactof
communication
inwhichhumanbeings
intentionally
maketheirpresenceknowntoeachother,toshowattentionto,andtosuggestatypeofrelationshipor
socialstatusbetweenindividualsorgroupsofpeoplecomingincontactwitheachother.Greetingscanbeexpressedbothaudiblyandphysically,andofteninvolveacombinationofthetwo.Greetingsareoften,butnotalways,usedjustpriortoaconversation.Lead-inGreetingWhatisGreeting?Greeting
isanactMeetingandGreetingEtiquetteItreferstothenonverbalandverbalbehaviorshelptodefineyoursocialskillsbyusingeffectivehandshakes,goodeyecontact,andmakingtheproperintroductionstoshowproperetiquettewhenyouaremeetingpeopleinbusinesssettings.Lead-inMeetingandGreetingEtiquetteContents:BusinessGreetingandIntroductionBusinessGreetingTheArtofBusinessIntroductionLead-inContents:Lead-inBusinessGreeting
BusinessGreetingandIntroduction
Abusinessgreetingisyourfirstopportunitytomakeapositiveimpressiononbusinesscontacts.Aneffectivebusinessgreetingisonewaytodisplayyourpoise,graceandprofessionalism.BusinessGreetingBusinessGre
BusinessGreetingandIntroduction
BusinessIntroduction
Typesofintroduction:Self-introductionIntroductiontoothersGroupintroductionOrdersofintroduction:
Introducetheoneinlowerstatustohighstatus;Introducetheyouthtotheold;Introducemaletofemale;Introducethehosttoguests;IntroduceunmarriedtomarriedIntroducethelateonetotheearlyarrivaloneBusinessGreetingandIntrodu
BusinessGreeting
GreetingStandard
Chosetheconcretecontentcarefully.Careabouttheprecedenceordercarefully.Whentwosidesmeet,theonewhoisinlowerstatusshouldgreettothehigherstatus.ifyoualsoneedtogreetalotofpeople,youshouldgreetfromtherespectoneortheonewhoisnearyou,anditwillfollowbytheline.Whenothersgreettoyoufirst,youshouldresponseatonce.Caretheattitude.Youmustgreetotherswithpassion.Therearethreepointsasfollow:(1)smile(2)generosity(3)clearvoice
BusinessGreetingGreetingSt
BusinessGreeting
DifferentmeansofGreetingHandshakingEmbracing
Bowing
Kissing
BusinessGreeting
TheArtofBusinessIntroductionProperintroductionshelptoestablishrapportwhenmeetingpeople.Don’tturnyourbacksoneitherside,andyoushouldsimileandhaveaveryformalmanner;Languageshouldbeclarity,anditcanmakeothersknowtheinformationclearly;Takecareofthetitle,suchasmanagers;Theintroducedoneshouldstandup;Afterintroduction,thetwosidescanshakehandsandexchangecards;Afterintroduction,theintroducershouldguidethetwosides.TheArtofBusinessIntroduct
TheArtofBusinessIntroductionWhenyouaremakingtheintroduction….Lookfirstatthepersontowhomyouaremakingtheintroduction,thenturntotheotherpersonasyoucompletetheintroduction.SpeakclearlyStateyourintroductionscourteously.Introducepeoplebynamesandtitlestheyprefer.Whenyousharelastname,introduceyourspouseandoffspringtoadultsbyfirstnamesonlyIntroduceotherfamilymembersbytheirfullnamesunlesstheyrequestotherwise.Don’trepeatnamesunnecessarily.Whenintroducingsomeonetoagroup,namethegroupmembersfirst.StartsomeconversationTheArtofBusinessIntroduct
TheArtofBusinessIntroductionWhenyouarebeingintroduced…Listencarefully,beattentiveandfocusonnames.Respondgraciously.Usethenamesbywhichpeopleareintroduced.Correctanymistakeassoonasgraciouslyaspossible.Listenforconversationalcues.Waituntilallintroductionsarecompletebeforeconversing.TheArtofBusinessIntroduct
TheArtofBusinessIntroductionExamples:“Mr.Cogwell,Iwantmydaughter,Cynthia,tomeetyou.Cynthia,thisisMr.Cogwell,thepresidentofthiscompany.”(YoungtoOld)“Jane,I’dliketointroduceHarryNewman,mynephew.Harry,thisisDr.JaneArrowsmith,headofourhospital.”(JuniortoSenior)TheArtofBusinessIntroductExercisesⅠ.Role-playactivity
Dividetheclassintogroups;Greetandintroduceeachmemberofthegrouptooneanother.ExercisesⅠ.Role-playactivityExercisesII.DecidethefollowingcasesareTrueorfalse,andstateyourreasons.1.Yourboss,Ms.Alpha,enterstheroomwhenyou’remeetingwithanimportantclient,Mr.Beta.Youstandupandsay“Ms.Alpha,I’dlikeyoutomeetMr.Beta,ourclientfromSanDiego.”2.Inabusinessgreeting,ifsomeoneforgetstointroduceyou,itisappropriatetomoveonwiththeconversationwithoutsayinganything.ExercisesII.DecidethefollowExercisesIII.Whatwillyousaytointroducethefollowingpeopletoknoweachother?Pleasewritedowntheexactexpressionsandsentencesyouwillusetointroducethem,makingitlikeintherealsituation.
CynthiaGreen,yourassistant;GeorgeCogwell,presidentofthecompanyyouarevisiting.BrownSmith,apeerfromCanada;LiJiang,yournewsalesassistant.HarryNewman,yourcousin;JaneArrowsmith,headofyourdepartment.ExercisesIII.Whatwillyousa国际商务礼仪Unit4MeetingandGreetingEtiquette国际商务礼仪Unit4MeetingandGreetFocalPointsTherulesforbusinessgreetingandintroductionHowtogreetinbusinesssettingsHowtomakebusinessintroductionprofessionalFocalPointsTherulesforbusi
Greeting
isanactof
communication
inwhichhumanbeings
intentionally
maketheirpresenceknowntoeachother,toshowattentionto,andtosuggestatypeofrelationshipor
socialstatusbetweenindividualsorgroupsofpeoplecomingincontactwitheachother.Greetingscanbeexpressedbothaudiblyandphysically,andofteninvolveacombinationofthetwo.Greetingsareoften,butnotalways,usedjustpriortoaconversation.Lead-inGreetingWhatisGreeting?Greeting
isanactMeetingandGreetingEtiquetteItreferstothenonverbalandverbalbehaviorshelptodefineyoursocialskillsbyusingeffectivehandshakes,goodeyecontact,andmakingtheproperintroductionstoshowproperetiquettewhenyouaremeetingpeopleinbusinesssettings.Lead-inMeetingandGreetingEtiquetteContents:BusinessGreetingandIntroductionBusinessGreetingTheArtofBusinessIntroductionLead-inContents:Lead-inBusinessGreeting
BusinessGreetingandIntroduction
Abusinessgreetingisyourfirstopportunitytomakeapositiveimpressiononbusinesscontacts.Aneffectivebusinessgreetingisonewaytodisplayyourpoise,graceandprofessionalism.BusinessGreetingBusinessGre
BusinessGreetingandIntroduction
BusinessIntroduction
Typesofintroduction:Self-introductionIntroductiontoothersGroupintroductionOrdersofintroduction:
Introducetheoneinlowerstatustohighstatus;Introducetheyouthtotheold;Introducemaletofemale;Introducethehosttoguests;IntroduceunmarriedtomarriedIntroducethelateonetotheearlyarrivaloneBusinessGreetingandIntrodu
BusinessGreeting
GreetingStandard
Chosetheconcretecontentcarefully.Careabouttheprecedenceordercarefully.Whentwosidesmeet,theonewhoisinlowerstatusshouldgreettothehigherstatus.ifyoualsoneedtogreetalotofpeople,youshouldgreetfromtherespectoneortheonewhoisnearyou,anditwillfollowbytheline.Whenothersgreettoyoufirst,youshouldresponseatonce.Caretheattitude.Youmustgreetotherswithpassion.Therearethreepointsasfollow:(1)smile(2)generosity(3)clearvoice
BusinessGreetingGreetingSt
BusinessGreeting
DifferentmeansofGreetingHandshakingEmbracing
Bowing
Kissing
BusinessGreeting
TheArtofBusinessIntroductionProperintroductionshelptoestablishrapportwhenmeetingpeople.Don’tturnyourbacksoneitherside,andyoushouldsimileandhaveaveryformalmanner;Languageshouldbeclarity,anditcanmakeothersknowtheinformationclearly;Takecareofthetitle,suchasmanagers;Theintroducedoneshouldstandup;Afterintroduction,thetwosidescanshakehandsandexchangecards;Afterintroduction,theintroducershouldguidethetwosides.TheArtofBusinessIntroduct
TheArtofBusinessIntroductionWhenyouaremakingtheintroduction….Lookfirstatthepersontowhomyouaremakingtheintroduction,thenturntotheotherpersonasyoucompletetheintroduction.SpeakclearlyStateyourintroductionscourteously.Introducepeoplebynamesandtitlestheyprefer.Whenyousharelastname,introduceyourspouseandoffspringtoadultsbyfirstnamesonlyIntroduceotherfamilymembersbytheirfullnamesunlesstheyrequestotherwise.Don’trepeatnamesunnecessarily.Whenintroducingsomeonetoagroup,namethegroupmembersfirst.StartsomeconversationTheArtofBusinessIntroduct
TheArtofBusinessIntroductionWhenyouarebeingintroduced…Listencarefully,beattentiveandfocusonnames.Respondgraciously.Usethenamesbywhichpeopleareintroduced.Correctanymistakeassoonasgraciouslyaspossible.Listenforconversationalcues.Waituntilallintroductionsarecompletebeforeconversing.TheArtofBusinessIntroduct
TheArtofBusinessIntroductionExamples:“Mr.Cogwell,Iwantmydaughter,Cynthia,tomeetyou.Cynthia,thisisMr.Cogwell,thepresidentofthiscompany.”(YoungtoOld)“Jane,I’dliketointroduceHarryNewman,mynephew.Harry,thisisDr.JaneArrowsmith,headofourhospital.
温馨提示
- 1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。
- 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。
- 3. 本站RAR压缩包中若带图纸,网页内容里面会有图纸预览,若没有图纸预览就没有图纸。
- 4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
- 5. 人人文库网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对用户上传分享的文档内容本身不做任何修改或编辑,并不能对任何下载内容负责。
- 6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
- 7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。
最新文档
- 人教版五年级数学下册第四单元学案
- 货物权转让协议书
- 简单房屋维修合同
- 监控施工合同
- 船舶租赁契约协议书简单版
- 合资建房协议书
- 拆卸空调合同模板
- 房屋合同转让的协议书
- 个人劳务用工合同书
- 公司员工宿舍住宿合同
- 质量管理体系中的术语
- 英文正常分娩
- GB/T 9161-2001关节轴承杆端关节轴承
- GB/T 3191-2010铝及铝合金挤压棒材
- 医用耗材新增或替换使用申请表
- 剩余类与完全剩余系课件
- 苏教版小学4四年级下册数学全套【最新版】课件
- 新冠特效药-奈玛特韦片利托那韦片组合包装说明书
- 幼儿园大班区域活动个别化学习方案(我要上小学主题)
- 国家开放大学《公共行政学》形考任务1参考答案
- 国开电大软件工程形考三基于UML的大学图书馆图书信息管理系统设计实验报告-
评论
0/150
提交评论