商务英语写作2课件

商务英语写作___ChapterFourRepliesandQuotation商务英语写作___Chapter11.Thegeneralplanforreplies1.Beginwiththeanswerthatyouarecomplyingwiththerequest.2.Showthanksorsincereinterestintherequestandtheperson.3.Presentthemostimportantinformationinapositiveway.4.Focusonthereader’sbenefitsassociatedwiththeinformation.5.Provideadditionalhelpfulinformation.6.Endtheletterwithconfidenceandcourtesy.见letter4-11.Thegeneralplanforreplies21).TheOpeningThefirstparagraphyoushouldstartwithacknowledgingtheinquire.Thanksforyourinquiryof…谢谢贵方…Wearepleasedtolearnfromyouletterof…很高兴从信中得知…Yourinquirydated…贵方…的询问1).TheOpeningThefirstpara32).ThebodyThebodyaimstoanswertheinquiryasclearlyaspossible.Youshouldalsoanticipatewhatreaderneedstoknowinthefuture.Hereare…on…现寄上我方有关…的Enclosedpleasefindour…随信附上…2).ThebodyThebodyaimsto43).TheClosingExpressthehopethattheinformationprovidedwillbeuseful.Ihopethattheinformationwillproveusefultoyou.PleasedonothesitatetocontactmeagainifIcanbeoffurtherhelp.Welookforwardtoreceivingyourorderinthenearfuture.见Sample4-23).TheClosingExpressthehope5Exercises:Rearrangethesentencesa.ItseemstohaveeverythingIneed.b.Iamlookingforjustanarrangement.c.Ireceivedyourpriceinformationpackettodayandappreciateitspromptdelivery.d.Youmentionedadeeperdiscountinconsiderationoftheannualcontract.e.Shekeepsmycalendarandwillassistyoumakinganappointment.f.ShouldIbeunavailablewhenyoucallonFriday,pleasespeaktomyassistant,Annie.Exercises:Rearrangethesent6Exercises:作为对贵方询价的回应，我们将提出尽可能优惠的报价。Inresponsetoyourinquiry,wewillofferthebestpricepossible.若你方对此报价在本月内不接受，该报盘将被撤消。Theofferissubjectedtoyourreplyreachingusbeforetheendofthemonth.Exercises:作为对贵方询价的回应，我们将提出尽可能优7Exercises:对于小量订购来说，贵方还盘太低。Yourcounter-offerismuchtoolowforanorderofasmallamount.若订货超过600件，可享受8折优惠。Youwillenjoy20%discountifyourorderexceeds600.Exercises:对于小量订购来说，贵方还盘太低。8Exercises:我们已正式收到你方11月23日的来信及一份年度报告。WehavedulyreceivedyourletterdatedNov.23andacopyoftheannualreport.我们非常感谢您给我们寄来的有关重组问题的最新资料。Iappreciateyourupdatedinformationrelatedtotherestructuringissue.Exercises:我们已正式收到你方11月23日的来信及一9Exercises:除非按合同付款,否则我方将解除合同,并要求贵方赔偿因违约造成的损失。Unlessthepaymentismadeinaccordancewiththecontract,wewillhavetocancelthecontractandclaimdamagesforyourfailuretohonorthecontract.Exercises:除非按合同付款,否则我方将解除合同,并要10Exercises:asfollowtoreduceinlinewithbesubjecttoprovidedthatremainopentoone’sregretowingtodiscountacceptance1.Weintendedtobuy300“FlyingPigeon”Brandbicyclesattheprices_______.2.Weacceptyouroffer______youcutpricesby20%.3.Theoffer______until12:00a.m.November21,Beijingtime.4.Ourofferisanon-firmoffer.It______ourfinalconfirmation.5.Ifyoucan_____theprice,wemightplacealargeorder.6.Ourofferisfirm,subjectedtoyour_____reachingusbyMarch1.Exercises:asfollowtored11Exercises:亲爱的山本先生：谢谢您于2005年8月5日发出的询问我公司及产品情况的来信，随信寄去我公司最新的产品说明书，内列我公司生产的所有型号游艇及截止到2004年底的财务报表。过去我公司并未在日本市场销售过产品，因此我们非常高兴与贵公司合作。请仔细阅读内附资料。我们很愿意回答任何问题。我们期待着您的回复。

Exercises:亲爱的山本先生：12Exercises:DearMr.Yamato:ThankyouforyourletterdatedAugust5,2005,inquiringaboutourcompanyandourproducts.Enclosedpleasefindourlatestbrochureslistingalltypesofyachtswemanufacturedaswellasourfinancialstatementfortheendingyearof2004.WehavenotsoldourproductsintheJapanesemarketinthepast,andwewouldbedelightedtodobusinesswithyourcompany.Pleasegothroughtheenclosures.Wewouldbehappytoansweranyquestionsthatmayarise.Welookforwardtohearingfromyou.Yourssincerely,Exercises:DearMr.Yamato:133.DeclininganrequestAnExpressionofthanksfortherequestReasonforinabilitytoaccepttherequestAwishofotherbushinessopportunitiesinfuture3.DeclininganrequestAnExp143.Declininganrequest拒绝要求的信应包括以下几点：对对方提出要求表示感谢对不能接受表示遗憾并给出具体的原因3.提示一起合作的其他机会3.Declininganrequest拒绝要求的信应15Samples:因为政府的禁令而无法满足顾客订购电缆的要求，这种拒绝类型的回复函应该怎样写呢？Samples:因为政府的禁令而无法满足顾客订购电缆的16Samples:DearSir:ThankyousomuchforyourofferforCablesonFebruary16,2005.Iregrettoinformyouthatourgovernmenthasjustimposedabanpositiontopurchasetheproductsatpresent.However,wehavekeptyourofferinourfileandwillcontactyouwhenthebanislifted.Yourtruly,Samples:DearSir:17WritealetterWriteareplytoABCco.withthefollowingparticulars.1.AcknowledgethereceiptoftheirletterofJune27.2.Agreetotheirproposalofestablishingtraderelationswithyou.3.CommodityinspectionwillbehandledbythebureauconcernedinShanghai.WritealetterWriteareply18Dearsirs,WithreferencetoyourletterofJune27,wearegladtolearnthatyouwishtoenterintotraderelationswithus,whichalsomeetsourinterest.Togiveyouageneralideaofourproducts,wearesendingyoubyairacatalogueshowingvariousproductsbeinghandledbythiscorporationwithdetailedspecificationandmeansofpacking.Quotationsandsamplewillbesentuponreceiptofyourspecificenquiries.Dearsirs,19Aswehavenothadthepleasureofdoingbusinesswithyouinthepast,wewouldliketoinformyouthatourgoodsforexportaretobeinspectedbytheShanghaiCommodityInspectionBureaubeforeshipment,andnecessarycertificatesinregardtothequalityandquantityoftheshipmentwillbeprovided.Wearelookingforwardtoyourearlyreply.

Yourfaithfully.Aswehavenothadthepleas20商务英语写作___ChapterFourRepliesandQuotation商务英语写作___Chapter211.Thegeneralplanforreplies1.Beginwiththeanswerthatyouarecomplyingwiththerequest.2.Showthanksorsincereinterestintherequestandtheperson.3.Presentthemostimportantinformationinapositiveway.4.Focusonthereader’sbenefitsassociatedwiththeinformation.5.Provideadditionalhelpfulinformation.6.Endtheletterwithconfidenceandcourtesy.见letter4-11.Thegeneralplanforreplies221).TheOpeningThefirstparagraphyoushouldstartwithacknowledgingtheinquire.Thanksforyourinquiryof…谢谢贵方…Wearepleasedtolearnfromyouletterof…很高兴从信中得知…Yourinquirydated…贵方…的询问1).TheOpeningThefirstpara232).ThebodyThebodyaimstoanswertheinquiryasclearlyaspossible.Youshouldalsoanticipatewhatreaderneedstoknowinthefuture.Hereare…on…现寄上我方有关…的Enclosedpleasefindour…随信附上…2).ThebodyThebodyaimsto243).TheClosingExpressthehopethattheinformationprovidedwillbeuseful.Ihopethattheinformationwillproveusefultoyou.PleasedonothesitatetocontactmeagainifIcanbeoffurtherhelp.Welookforwardtoreceivingyourorderinthenearfuture.见Sample4-23).TheClosingExpressthehope25Exercises:Rearrangethesentencesa.ItseemstohaveeverythingIneed.b.Iamlookingforjustanarrangement.c.Ireceivedyourpriceinformationpackettodayandappreciateitspromptdelivery.d.Youmentionedadeeperdiscountinconsiderationoftheannualcontract.e.Shekeepsmycalendarandwillassistyoumakinganappointment.f.ShouldIbeunavailablewhenyoucallonFriday,pleasespeaktomyassistant,Annie.Exercises:Rearrangethesent26Exercises:作为对贵方询价的回应，我们将提出尽可能优惠的报价。Inresponsetoyourinquiry,wewillofferthebestpricepossible.若你方对此报价在本月内不接受，该报盘将被撤消。Theofferissubjectedtoyourreplyreachingusbeforetheendofthemonth.Exercises:作为对贵方询价的回应，我们将提出尽可能优27Exercises:对于小量订购来说，贵方还盘太低。Yourcounter-offerismuchtoolowforanorderofasmallamount.若订货超过600件，可享受8折优惠。Youwillenjoy20%discountifyourorderexceeds600.Exercises:对于小量订购来说，贵方还盘太低。28Exercises:我们已正式收到你方11月23日的来信及一份年度报告。WehavedulyreceivedyourletterdatedNov.23andacopyoftheannualreport.我们非常感谢您给我们寄来的有关重组问题的最新资料。Iappreciateyourupdatedinformationrelatedtotherestructuringissue.Exercises:我们已正式收到你方11月23日的来信及一29Exercises:除非按合同付款,否则我方将解除合同,并要求贵方赔偿因违约造成的损失。Unlessthepaymentismadeinaccordancewiththecontract,wewillhavetocancelthecontractandclaimdamagesforyourfailuretohonorthecontract.Exercises:除非按合同付款,否则我方将解除合同,并要30Exercises:asfollowtoreduceinlinewithbesubjecttoprovidedthatremainopentoone’sregretowingtodiscountacceptance1.Weintendedtobuy300“FlyingPigeon”Brandbicyclesattheprices_______.2.Weacceptyouroffer______youcutpricesby20%.3.Theoffer______until12:00a.m.November21,Beijingtime.4.Ourofferisanon-firmoffer.It______ourfinalconfirmation.5.Ifyoucan_____theprice,wemightplacealargeorder.6.Ourofferisfirm,subjectedtoyour_____reachingusbyMarch1.Exercises:asfollowtored31Exercises:亲爱的山本先生：谢谢您于2005年8月5日发出的询问我公司及产品情况的来信，随信寄去我公司最新的产品说明书，内列我公司生产的所有型号游艇及截止到2004年底的财务报表。过去我公司并未在日本市场销售过产品，因此我们非常高兴与贵公司合作。请仔细阅读内附资料。我们很愿意回答任何问题。我们期待着您的回复。

Exercises:亲爱的山本先生：32Exercises:DearMr.Yamato:ThankyouforyourletterdatedAugust5,2005,inquiringaboutourcompanyandourproducts.Enclosedpleasefindourlatestbrochureslistingalltypesofyachtswemanufacturedaswellasourfinancialstatementfortheendingyearof2004.WehavenotsoldourproductsintheJapanesemarketinthepast,andwewouldbedelightedtodobusinesswithyourcompany.Pleasegothroughtheenclosures.Wewouldbehappytoansweranyquestionsthatmayarise.Welookforwardtohearingfromyou.Yourssincerely,Exercises:DearMr.Yamato:333.DeclininganrequestAnExpressionofthanksfortherequestReasonforinabilitytoaccepttherequestAwishofotherbushinessopportunitiesinfuture3.DeclininganrequestAnExp343.Declininganrequest拒绝要求的信应包括以下几点：对对方提出要求表示感谢对不能接受表示遗憾并给出具体的原因3.提示一起合作的其他机会3.Declininganrequest拒绝要求的信应35Samples:因为政府的禁令而无法满足顾客订购电缆的要求，这种拒绝类型的回复函应该怎样写呢？Samples:因为政府的禁令而无法满足顾客订购电缆的36Samples:DearSir:ThankyousomuchforyourofferforCablesonFebruary16,2005.Iregrettoinformyouthatourgovernmenthasjustimposedabanpositiontopurchasetheproductsatpresent.However,wehavekeptyourofferinourfileandwillcontactyouwhenthebanisli