D產生SixSigma專案構想

D4-產生SixSigma專案構想

(GeneratingSixSigmaProjectIdeas)產生專案的機會大的藍圖

責任由資深管理團隊.策略選擇最大的問題或是機會合宜的順序安排產生SixSigma專案構想ExternalSourcesInternal&ExternalSourcesInternalSourcesVoiceofCustomerVoiceofMarketComparisonwithCompetitorsAreaswhereCustomerNeedsarenotbeingmet?TrendsinMarket&Industrythatneedresponse?Countercompetitivestrategies?WherearewebehindCompetition?

CustomerSurveys

MarketShareTrends

FocusGroups

CompetitiveStudies

ProductReturns

WarrantyClaims

BenchmarkStudies

Trade&BusinessArticles

FeedbackfromSalesPeopleBusinessMetricExamplesChallengestoMeetingBusinessObjectivesWhatareBarrierstoStrategicObjectives?NewAcquisitionsNeedingIntegration?AreNewProductsorServicesbeingLaunched

BalancedScorecard

CostTrends&Structure

AnnualGoals&Objectives

InventoryTrends

MajorDelays

CTQFlowDown

BusinessLevelMetricsvs.Goals

NewAcquisitionBusinessLevelMetrics

NewProductLaunchHistory&Cycletime

VendorPerformanceMetricsBusinessMetricExamplesVoiceofProcessVoiceofEmployeesHighDefectRates?ObviousWaste?HighCosts&Consumption?EmployeeTurnover?Frustrations?ProblemswithRecentlyLaunchedProducts?NoProcessDefined?ConstantProcessTweakingandFirefighting?

MaterialBalanceStudies

EmployeeSurveys

ScrapReports

EmployeeTurnover

YieldsTrendGraphs

ProcessMaps

DefectiveParetoCharts

ProcessAnalysis

CostTrends&ParetoAnalysisDowntimeReports

CycleTimeData(baseline)

Write-offsBusinessMetricExamplesVoiceofCustomer

VoiceofMarket

ComparisonwithCompetitors

Needsarenotbeingmet?TrendsinMarket&Industrythatneedresponse?

Countercompetitivestrategies?

WherearewebehindCompetition?CustomerSurveysFocusGroupsProductReturnsBenchmarkStudiesTrade&BusinessArticles

FeedbackfromSalesPeopleMarketShareTrendsCompetitiveStudiesBusinessMetricExamplesExternalSourcesAreaswhereCustomerChallengestoMeetingBusinessObjectivesWhatareBarrierstoStrategicObjectives?NewAcquisitionsNeedingIntegration?AreNewProductsorServicesbeingLaunchedBalancedScorecardAnnualGoals&ObjectivesMajorDelaysBusinessLevelMetricsvs.GoalsNewAcquisitionBusinessLevelMetricsNewProductLaunchHistory&Cycletime

VendorPerformanceMetricsCostTrends&StructureInventoryTrendsCTQFlowDownBusinessMetricExamplesInternal&ExternalSourcesInternalSourcesInternalSourcesVoiceofProcess

VoiceofEmployeesHighDefectRates?ObviousWaste?HighCosts&Consumption?EmployeeTurnover?Frustrations?ProblemswithRecentlyLaunchedProducts?NoProcessDefined?ConstantProcessTweakingandFirefighting?MaterialBalanceStudiesScrapReports

YieldsTrendGraphsDefectiveParetoCharts/DowntimeReportsCostTrends&ParetoAnalysisCycleTimeData(baseline)/Write-offs

EmployeeSurveysEmployeeTurnoverProcessMapsProcessAnalysis

BusinessMetricExamples

6σ專案的選定評估表(fromBSC)

構面企業指標專案指標目的目標財務面市場占有率營收營收成長率營業利益成長率平均毛利率檢視公司營運績效380M40%28%顧客面顧客滿意度顧客忠誠度產品良率(board&system)單一客戶下單成長率檢視公司整體表現與客戶期望的落差80%20%內部流程存貨週轉率內部客戶滿意度速度活力平均庫存金額平均庫存天數回應速度週期時間檢核產品在市場的強弱檢核業務對市場的反應能力檢核營運管理的神經網路回應客戶查詢的速度解決客戶問題的速度供應商與客戶的交期準確度50%75%30%組織學習與成長員工生產力人員貢獻度成長率產品開發創新的能力檢核業務開發的能力檢視業務技能與管理25%各事業群方針各部門年度目標KPI6σ專案依願景建立年度策略目標依各事業群經營理念、使命形成願景依策略目標發展出各部門之主要KPI依各本部年度KPI進行6σ專案之選定專案選擇準則發展與業界領導廠商的策略聯盟關繫集中發展全球運籌能力擴充生產能力保持技術的先進性和產能的靈活性新產品研發XX公司經營策略XX公司爭霸全球的布局,依三大策略進行:一地設計(timetomarket)三地制造(timetovolume)全球交貨(timetomoney)。

XX公司未來願景:“長期﹒穩定﹒發展﹒科技﹒國際”XX公司年度目標:業績成長25%利潤增加25%速度增快25%

所以，我們已有了“專案構想”……下一個是什麼呢?在4-5組中中工作利用之前的投投影片中的3個項目目製作一份8-10個專專案構想的表表單講述一個適當當的商業策略專案構想進一步調查研研究商業規則則和其他的流流程資料，並並將每一個可可用的構想依依序列表。利用圖表的搭搭配來記錄