Gartner2016人工智能十大预测重磅

Gartner2016人工智能十大预测重磅第1页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.Smart-StartEvolving

Nexus"Robos"

Rising第2页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.Device

meshAdaptivesecurity

architectureNewIT

RealityMeshappandservice

architectureIoTarchitectureand

platformsAdvancedsystemsarchitectureDigital

MeshSmart

MachinesInformationof

everythingContinuousandambient

experience3Dprinting

materialsMachine

learningAutonomousagentsand

things第3页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.ThreeThingstoConsider

…Therelationshipbetweenpeopleandmachineswill

gofromcooperative,toco-dependent,to

competitive1"Smartness"isbeingappliedacrossthe

fabricofthework

environment2TheNexusofForcesisevolvingintoanew

setof

scenarios3第4页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.The

relationshipbetweenpeopleandmachineswillgofromcooperative,to

co-dependent,to

competitiveConsiderThis

…第5页/共31页It'ssaidthat,givenenoughtime,aninfinitenumber

ofmonkeyscouldwritetheentireworksof

Shakespeare#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.Could

robowritersdo itin

a

matterof

hours?第6页/共31页By2018,20%ofallbusinesscontentwillbeauthoredby

machines1CIO:Identifyopportunitiestoadopt

automatedcontentgenerationservices

nowNear-Term

Flag:Nextyear,watchforahiringfreezeoncopywritersinfavorofrobowriting

solutionsAnalysisby:KarenA.Hobert,Martin

Kihn#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.第7页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.The"Robos"HaveAlreadyBegunto

RiseMachineswillcreate

significantamountsofbusiness

contentHaveyoueverwonderedhownarrative

sciencecouldbe

usedto

enhanceyour

job?第8页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.ACo-DependentRelationshipCanBe

BeneficialButhow

muchhelpcanweaffordto

give?1

MillionNewIoTdeviceswillbepurchasedeveryhourof

everydayin

2021第9页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.By2018,6billionconnectedthingswillberequesting

support2IT

Leaders:Startviewing"things"

ascustomersofservicesandlearntomarkettothemandtosatisfytheirnonhuman

requestsAnalysisby:JennySussin,JimTully,KristinMoyerandDonScheibenreif第10页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.By2020,autonomoussoftwareagentsoutsideofhumancontrolwill

participatein5%ofalleconomic

transactions3CIOs:Studytechnologiesbasedoncrypto-currencies

tobecomefamiliarwiththepredominantdecentralizedvalue-exchange

platformsUsepattern

matchingalgorithmstodetectrobothievesAnalysisby:MagnusRevang,RayValdes,and

DavidFurlonger第11页/共31页Ifyoufoundoutyourdogwasan

android,wouldyoustilllove

it?Ifyoufound

outyour

bosswasa

robot,would

you

obeyits

directives?第12页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.By2018,morethan3millionworkersgloballywillbesupervisedbya

"roboboss"4IT

Leaders:Trainmanagerstofocuson"human"issuessuchascreativeleadership,workerrelationsandstrategic

planningAnalysisby:WhitAndrews,FrancesKaramouzis,KenBrant,HelenPoitevin,TomAustinandDiane

Morello第13页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.ConsiderThis

…"Smartness"isbeingappliedacrossthe

fabricoftheworkenvironment第14页/共31页Studentshackingtheschool

systemConnectedSystemsOfferMoreOpeningsto

AttackCarsremotely

hijacked#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.第15页/共31页SmartSystemsExacerbatethe

ProblemSmartbuildingsoffer

multipleinterconnected

attacksurfaces#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.第16页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.ByYE18,20%ofsmartbuildingswillhavesufferedfromdigital

vandalism5Digital

Officers:Commissionalgorithmstodetectandavoid

obscenitiesintroducedfrom

outsidethe

businessTechnologymanagers:EstablishfirewallsforHVAC

controlsAnalysisby:RichardMarshallandRob

Smith第17页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.By2018,smart

machinetechnologyrevenueswill

surpass$10

billionTalentisthenextsmartmachine

battlegroundNOPOACHING第18页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.By2018,50%ofthefastest-growingcompanieswillhavefeweremployeesthaninstancesofsmart

machines6IT

leaders: Establisha

role

for

governanceandmanagementofahybridecosystemconsisting

ofemployeesandsmart

machinesCIOs:Promotetheuseofsmartmachinetechnologyforhigherleverageasasupplementtohiring

peopleAnalysisby:FrancesKaramouzisandMagnus

Revang第19页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.Active

biometricsare

scaryOurfacesand

voicesareour

signaturesPasswordsare

annoying第20页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.ByYE18,customerdigitalassistantswillrecognizeindividualsbyfaceandvoiceacrosschannelsand

partners7CIOs:Enable

customer-ledrulesofengagementwithanopt-in"pullapproach"toavoidperceivedprivacythreatsAnalysisby:Adam

Sarner第21页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.TheNexusofForcesis

evolvingintoanew

setof

ScenariosConsiderThis

…第22页/共31页#GartnerSYM©2015Gartner,Inc.and/oritsaffiliates.Allrightsreserved.Gartner

andITxpoareregisteredtrademarksofGartner,Inc.orit’s

affiliates.Worriesaboutsystemdatawillbedwarfedbyconcernsoverpersonalbehavioralandhealth

dataMonitoringthe

EmployeeAnotherStepTowardQuantifyingthe

"self"第23页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.By2018,2millionemployeeswillberequiredtowearhealthandfitnesstrackingdevicesasaconditionof

employment8ITleaders:Establishpolicies

forgainingemployeepermissiontosharefitnessdatawithwellness

providersAnalysisby:AngelaMcIntyre,SylvainFabre,andAdrian

Leow第24页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.From

SingleTaskApps

…ToComplexHumanInteractions

…ThePost-Mobile/Post-AppErais

Coming第25页/共31页#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.By2020,smartagentswillfacilitate40%ofmobileinteractions,andthepost-apperawillbeginto

dominate9IT

leaders:Evaluatevirtualpersonalassistants(VPAs)forworkforce

productivityDevelopcloudserviceswithopenVPA

APIsAssesssecurityandprivacyconcernsforpotentialdata

leakageAnalysisby:RichardMarshall,VanBaker,AdrianLeow,CharlesSmulders,RayValdesandJason

Wong第26页/共31页Today:StopBlaming

CloudSecurity#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.Cloudservice

providersaremoresecurethantheaverageenterprisedata

centerTomorrow:Start

Growing

YourCloudSecurityResponsibilityCustomererrorsandsecuritygapshavealways

beenTHEkey

vulnerability第27页/共31页Through2020,95%ofcloudsecurityfailureswillbethecustomer's

fault10#GartnerSYM©

2015

Gartner,

Inc.

and/or

its

affiliates.

All

rights

reserved.

Gartner

and

ITxpo

are

registered

trademarks

of

Gartner,

Inc.

or

it’s

affiliates.IT

leaders:Usecloudaccesssecuritybrokers

todiscoverifyourSaaSisexposingsensitivedatainternallyor

externallySecurity

Leaders:Donotassumethatthesecurityofsmallorregionalcloudprovidersisasgoodaslargeorglobalcloudp