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优质资料优质资料BEC-2Test1ReadingPartOneQuestion1-7Lookatthestatementsbelowandtheinformationabouttrainingcoursesontheoppositepaper.Whichcourse(A,B,C,orD)doeseachstatement1-7referto?Foreachstatement1-7,markoneletter(A,B,CorD)onyourAnswerSheet.Youwillneedtousesomeoftheselettersmorethanonce.Thiscourseisforpeoplewithlittleornoexperienceofthetopic.Youwilllearnwhatalendercandoifapanydoesnotrepayaloan.paniescandecidewheretheiremployeeswilltakethecourse.Youwilllearntoassesswhetherabusinesscanpaybackthemoneyitowes.Thiscoursewillhelpyoutodealwiththepaperworkinvolvedinprocessingloans.Youwilllookatthelegalaspectsofhiringequipment.Thiscoursewillconcentrateonthelawsthatapplywhenabusinessborrowsmoney.ALoansAdministrationThiscourselooksattheadministrativefunctionsofabank'sloansdepartment,e.g.dealingwithcreditapplicationsandkeepingrecordsofloantransactions.Wewilluserealapplicationformsofthetypethatadministrativestaffinloansdepartmentsregularlyhandle.Itwillbeparticularlyusefulforexperiencedstaffwithday-to-dayadministrativeresponsibilityforloanportfolios.Althoughmostclientschoosetoenjoyourbeautifulpremises,thecoursecanberunattheclientpanyorelsewhere.BCashflowAnalysisOnthisadvancedcourseyouwillbuildupadatabaseofapany'scashflowovertimeandidentifyandinterpretpatternsofchange.Youwillanalyzethecashflowofafewsamplepaniesanduseyouranalysistojudgetheirabilitytosettletheirdebts.Thiscoursewillhelpyouperformanadvancedcashflowanalysisofyourownpany.CLoanContractsOpentoanyonewhopletedourintroductorycoursetolegalcontractsinbusiness,thiscourselooksatthelegalprinciplesinvolvedwhenapanytakesoutaloan;andoutlineshowtotakelegalactionagainstapanythatdefaultsonitsrepayments.Youwillparetheinterestsandresponsibilitiesofbothpartiestoaloancontract.DLeasing&AssetFinanceThisisacourseforthosenewtoleasing.Itwillprovideyouwithabasicunderstandingofwhypaniesprefertoleasepropertyormachinery,ratherthanbuy.Youwilllearnaboutboththeexpensesandtaxbenefitsofleasingandyouwillstudyavarietyofleaseagreementsandthelawsrelatingtothem.PartTwoQuestions8-12Readthearticlebelowaboutapsychologist'sadvicetomanagers.Choosethebestsentencefromtheoppositepagetofilleachofthegaps.Foreachgap8-12,markoneletter(A-G)onyourAnswerSheet.Donotuseanylettermorethanonce.Thereisanexampleatthebeginning.(0)ThePsychologyofManagementIfoverflowingin-traysfrightenyouorsolvingproblemsmakesyousweat,there'sanewrangeofbusinessbookscalledTheManagementGuidesthatyoucanturntowithconfidence.(0)__G__.Inaddition,they'rewritteninaccessiblelanguagebyKathyHarman,acharteredoccupationalpsychologistwhoheadsherownLondon-basedconsultancybusiness.ShesaysthattheguidesareintendedforprofessionalsworkinginsmallBritishpanies,wherethinkingaboutmanagementcanbealowprioritybecauseofendlesslistsofotherresponsibilities.(8) .Afterthisinitialmessagetothereader,thefollowingpagescontainsectionsoneveryaspectofbusiness,frommanagingyourowntimeandselectingemployeestoplanningaheadforthefuture.OneofthereasonsHarmanwrotetheseguideswasthatsheknowsnoteverybusinessisabletoinvestintraining.Thedifficulty,especiallyforsmallbusinesses,isthat,"Peopleareprofessionalsfirstandforemostandsomehowtheyarejustexpectedtopickupmanagementskillsastheygoalong."(9)1 .Andbeingone,sherecognizes,isespeciallydifficultifyou'renotusedtomunicatingeffectivelyordelegatingwork.Sheadds,"It'sallverywellmanagingareasthatyouhavecontroloverandyoucandoalltheplanningyoufeelisnecessary,buttherearealwaysgoingtobeotherpeopleouttherewhodothemostunexpectedthings,"(10) 1.Suchachoiceofapproachesisessentialtoanybusiness;thiscanonlybeachievedbymanagershavinggood,friendlyrelationshipswithalltheirstaffandbusinesscontacts."Theimportantthinginmanagement,"saysHarman,"isthehumanelement.Heradvicetomanagerseverywhereistomaintainprofessionalismatalltimes."Ifyou'veevermanagedanyone,"shesays,"you'llknowthatyou'renotallowedtobefedupbecausewhenthestaffetoyou,theydon'twanttoknowaboutyourproblems,theywanttheirproblemssolved."Harmanfeelsconfidentaboutmakingsuchananalysisbecauseofheryearsoftrainingasanoccupationalpsychologist.(11) 1."Whatyoufindthereisthatmoreseniormanagershavehadsomekindofpsychologicaltraining,whileinthiscountrymostmanagersgettheirmanagementpsychologysecond-handbylisteningtoothermanagers."TheoverallmessagefromHarmanisasimpleone,andit'sgotnothingtodowithtechnologyordatabases.(12) 1."Moreandmoremanagers,"shesays,"arerealizingthisandbeginningtoappreciatethatwithouttherightstaffatalllevels,youreallyhaven'tgotabusiness.Peopleareyourprincipalresource."A Andwhentheydo,managersneedavarietyofstrategiestofallbackon.B This,ofcourse,isunlikelytobeeasy,becausebeinganexpertinyourfield doesn'tnecessarilymakeyouagoodmanager.C Thequestionthatmostofthemaskis,"Canweactuallyaffordamanagementtrainingcourses?"D Althoughthisareaofstudyisbeingmoreacceptableinthebusinessworld, Britainisalongwaybehind therestofEurope.EIt'saboutcreatingaworkingenvironmentthatpromotesthewell-beingofeveryone,fromthepostroomtotheboardroom.FThisisillustratedatthebeginningofeachguidewiththequote,"Thisbookisforthosewhowouldliketomanagebetterbutaretoobusytobegin."GThey'reshort,pocket-sized,andveryreasonablypricedat'2.99each.PartThreeQuestions13-18Readthearticlebelowabouteffectivemunicationandthequestionontheoppositepage.Foreachquestion13-18,markoneletter(A,B,C,orD)onyourAnswerSheetfortheansweryouchoose.TheimportanceofgoodmunicationEffectivemunicationisessentialforallorganizations.Itlinkstheactivitiesofthevariouspartsoftheorganizationandensuresthateveryoneisworkingtowardamongoal.Itisalsoextremelyimportantformotivatingemployees.Staffneedtoknowhowtheyaregettingon,whattheyaredoingrightandinwhichareastheycouldimprove.Workingalonecanbeextremelydifficultanditismucheasierifsomeonetakesaninterestandprovidessupport.Employeesneedtounderstandwhytheirjobisimportantandhowitcontributestotheoverallsuccessofthefirm.Personalmunicationshouldalsoincludetargetsetting.Peopleusuallyrespondwelltogoals,providedtheseareagreedbetweenthemanagerandsubordinateandnotimposed.However,firmsoftenhavemunicationsproblemsthatcanunderminetheirperformance.Inmanycases,theseproblemsoccurbecausemessagesarepassedoninaninappropriateway.Thereare,ofcourse,severalwaysofconveyinginformationtoothersintheorganization.Theseincludespeakingtothemdirectly,ing,telephoningorsendingamemo.Themostappropriatemethoddependsonexample,anythingthatisparticularlysensitiveorconfidential,suchasanemployee'sappraisal,shouldbedoneface-to-face.Oneofthemainproblemsforseniorexecutivesisthattheydonothavethetimeorresourcesneededtomunicateeffectively.Inlargepanies,forexample,itisimpossibleforseniormanagerstomeetanddiscussprogresswitheachemployeeindividually.Obviouslythistaskcanbedelegatedbutatthecostofcreatingagapbetweenseniormanagementandstaff.Asaresult,managersareoftenforcedtouseothermethodsofmunication,likememosornotes,eveniftheyknowthesearenotnecessarilythemostsuitablemeansofpassingonmessages.Theuseoftechnology,suchas,mobilephonesandnetworksystems,isspeedingupmunicationimmensely.However,thisdoesnotmeanthatmoreinvestmentintechnologyautomaticallyprovesbeneficial:systemcanbeeoutdatedoremployeesmaylackappropriatetraining.Therearemanymunicationstoolsnowavailablebutafirmcannotaffordallofthem.Evenifitcould,itdoesnotactuallyneedthemall.Thepotentialgainsmustbeweighedupagainstthecosts,andfirmsshouldrealizethatmoremunicationdoesnotnecessarilymeanbettermunication.Asthenumberofpeopleinvolvedinanorganizationincrease,theuseofwrittenmunicationrisesevenfaster.Insteadofaquickconversationtosortsomethingoutnumerousmessagescanbepassedbackwardsandforward.Thiscanlendtoatremendousamountofpaperworkandisoftenlesseffectivethanfacetofacemunication.Whenyouareactuallytalkingtosomeoneyoucandiscussthingsuntilyouarehappytheyhaveunderstoodandfeedbackisimmediate.Withwrittenmessages,however,youareneverquitesurehowitwillbereceived.Whatyouthinkyouhavesaidandwhattheotherpersonthinksyouhavesaidcanbeverydifferent.Theamountofwritteninformationgeneratedinlargeorganizationtodaycanleadtomunicationoverload.Somuchinformationisgatheredthatitgetsinthewayofmakingdecisions.Takealookattheaveragemanager'sdeskandyouwillseetheproblem--itisoftencoveredinletter,reportsandmemos.Thisoverloadcanleadtoinefficiencies.Forexample,managersmaynotbeabletofindtheinformationtheywantwhentheyneedit.municationisalsobeingmoredifficultwiththechangesoccurringinemploymentpatterns.Withmorepeopleworkingpart-timeandworkingfromhome,managingmunicationisbeingincreasinglyplex.Inthefirstparagraphthewritherremendsthatmunicationwithstaffshouldinclude .somefeedbackontheirjobperformanceanexplanationofhowpanytargetshavebeensetinformationonpromotionprospectswithinthepanyanindicationofwhichdutiestheycanexpectassistancewith正确答案是 一IAccordingtothewriter,thebestwayofachievingeffectivemunicationisto .adaptthemessagetosuitaparticularaudiencemakethecontentofmessagesbriefanddirectselectthemostsuitablemeansofconveyingaparticularmessageensurethatinformationistargetedattheappropriategroupofpeople正确答案是Whatdoesthewritersayaboutthemunicationoptionsavailabletoseniormanager?Sendingmemotostaffisoneofthemostefficientmethods.Itisimportanttofindthetimetodiscusscertainmatterswithstaff.Theyshouldincreasetherangeofoptionsthattheyuse.Gettingjuniormanagerstotalktostaffcancreatedifferentproblems.正确答案是Whatadviceisgivenaboutthemunicationtoolsmadeavailablebytechnology?Aimtolimitstaffuseofcertainmunicationtools.Evaluatethemintermsoftheexpenditureinvolved.Selectthemonthebasisofthefacilitiestheyoffer.Encouragemorestafftoattendtrainingcoursesintheiruse.正确答案是Accordingtothewriter,aproblemwithwrittenmunicationisthat themessagecanbeinterpreteddifferentlytowhatwasintendeditcanbeeasyforpeopletoignorethecontentsofawrittenmessagemostpeoplearemorefortablewithface-to-facemunicationitispossibleforcorrespondencetogetlostwithinalargeorganization正确答案是Accordingtothearticle,whatistheeffectofreceivinglargeamountsofwritteninformation?Itiscounter-productive.Itcausesconflictinapany.Itleadstochangesinworkpatterns.Itmakesthemainpointsmoredifficulttoidentify.正确答案是 IPartFourQuestions19-33Readtheletterbelowfromanagencyprovidingtemporarystaffforpanies.ChoosethebestwordtofilleachgapfromA,B,CorDontheoppositepage.Foreachquestion19-33,markoneletter(A,B,CorD)onyourAnswerSheet.OfficeAngelsEmploymentAgency14-16LockhartRoadWanChaiHongKongTel:5324365Fax:5324111DearClient,OfficeAngelsisadvisingbusinessestoplanasfaraheadaspossibletoensureguaranteedstaffcoverduringholidayperiods.Thereisnowa(19) shortageofskilledsecretarialandadministrativestaffandthisis(20) togetworseoverthenexttwelvemonths.Businesseswhichrequirestaffwithexperienceofspecialistputerapplicationsarethemostat(21) .Youareadvisedto(22) ouragencywellbeforethestaffareactuallyneededtobecertainoffillinggapswithadequatelypersonnel.Ifyoudon't,it'salmost(24) thatyouwillbeleftwithouttheskillsneededto(25) yourofficerunningsmoothly.The(26) fortheshortageofsecretarialstaffappearstobeabinationoftwo(27) .Therehasbeenaninthedemandforsecretarialservicesoverthelastfewyears,andatthesametimetherehasbeenaofstudentsdecidingtochoosesecretarialstudies.OfficeAngelsAgencywould(30) toemphasizethatbusinessesshouldnotunderestimatethedifficultyofexperiencedtemporarystaff.Itisalsonecessarytomakethe(32) thatbusinessesshouldbepreparedforthefactthattheymayhavetopaymoreforthiskindof(33) inthefuture.hardserioussurestrong正确答案是 1hopedwantedexpectedprepared正确答案是 1riskchanceworrydifficulty正确答案是confirmmunicatecontactmand正确答案是lecturedaidedformedtrained正确答案是positivecorrectrightcertain正确答案是savekeepensurecontinue正确答案是reasonpurposeresultproblem正确答案是articlesmattersfactorssubjects正确答案是enlargementincreaseadditionupgrade正确答案是lackneedrequirementfew正确答案是requestdesireasklike正确答案是achievingobtainingrealizingearning正确答案是一pointideapositionsubject正确答案是offerdeliveryproductservice正确答案是 IpartFiveQuestions34-45Readthearticlebelowaboutairporthotels.Inmostofthelines34-45thereisoneextraword.Itiseithergrammaticallyincorrectordoesnotfitinwiththemeaningofthetext.Somelines,however,arecorrect.Ifalineiscorrect,writeCORRECTonyourAnswerSheet.Ifthereisanextrawordintheline,writetheextrawordinCAPITALLETTERSonyourAnswerSheet.Theexercisesbeginswithtwoexamples,(0)and(00).Examples0CORRECT00OFCHECKINGINTOAWORKINGBASE0Smartbusinesstravelerstodayarestayingattheairporttodobusiness.Ratherthan00wasteoftimeintrafficjamsastheytrytoreachcitycentervenues,businesspeople 134.areusingconferencefacilitiesontheofferatairports.Busyexecutivesarealso35.stayingthereovernighttoavoidthedifficultyofgettingtherefortakeanearlymorning 136.meeting.Anditmakessenseforinternationalmeetingstobeheldairairports.Itis 137.principallythroughtheimprovementinairporthotelsthathasenabledthis 138.developmenttotakeplace.Todaythesemini-conferencecentersprovideservicesare 139.designedforbusinesstravelers,likeaquickcheck-inandround-the-clockrestaurants, 140.sotheycangettoworkasquicklyaspossible.Theyarealsolessexpensiveplace 141.thantheircitycentercounterparts.Notlongyearsago,airporthotelswere 142.unfortable,unattractiveandinconvenientforasfarasthebusinesstravelerwasconcerned.Yetnowthatthereisstronginterest,astravelersbeeawareofthe 144.newfacilities.Demandforsmallmeetingroomsishuge,usuallyforinterviewsorone-to-one 145.meetings,whereexecutivesflytheminandoutthesameday.Theageoftheairportisuponus.WritingPartOneQuestion46Youareamanagerinasmallpublishingpany.Youhaverecentlytakenchargeofyourpany'sstafftrainingprogramme.Beforetheprogrammestartsyouwouldliketoidentifytrainingareasthatstaffareinterestedin.Writeamemotoallstaff:sayingwhentheprogrammewillstartaskingforsuggestions

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