岗位价值评估(英文资料)-job-eval-booklet

Positiontitle:………..……….PositionNo:…………...

PROFESSIONALSTAFF

QUESTIONNAIRE

JOBEVALUATION

QueenslandUniversityofTechnology

HumanResourcesDepartment

IMPORTANT

BeforeyoucompletethisjobevaluationbookletyouwillfinditusefultoreadthefollowingdocumentsontheHumanResourceswebpage

.au/policy/workplacerelations/professional/jobevaluation/

:

JobEvaluationProcessandResponsibilities

StagesoftheJobEvaluationProcess

PositionHolder–FrequentlyAskedQuestions

Supervisors–FrequentlyAskedQuestions

Ifyouhaveanyquestionsafterreadingthismaterial,pleasecontacttheSeniorHRAdvisorforyourarea.

CHECKLISTFORPREPARINGAPPLICATIONFOR

EVALUATIONOFPROFESSIONALSTAFFPOSITIONS

Yes No

HasaProfessionalStaffEvaluationbookletbeencompletedinFULL?

Isamemoattachedoutlining:

Thereasonfortheevaluation

ThesuggestedHEWlevel?

Anyappropriaterelativities

Isanupdateddetailedpositiondescriptionattached(includingselectioncriteria)?

Hasanyadditionaldocumentationthatmayberequiredbeenattached?For

example,organisationalchart.

Hastheapplicationmadereferenceorcomparedthepositionto:

TheClassificationDescriptorscontainedin

Schedule1oftheEnterpriseBargainingAgreement(ProfessionalStaff)

.au/policy/eba/professional/

Haveallquestionsinthebookletbeencompletedandanychangesnotedinwritingand

initialledbythesupervisororauthorisingofficer?

Haveexamplesandexplanationsbeenprovidedtosupportresponses?

Havetheresponsestoquestionsbeenconfinedtotherequirementsanddutiesofthepositionandnotbasedonthepositionholder’sperformanceabilities,qualifications,experienceand/orskills?Thatis,doresponsesdetailtherequirementsnecessaryforcompetentorsatisfactoryperformanceonly?

Havethebookletandsubmissionbeensignedbytheappropriateauthorisingofficer/s?

Onceallinformationhasbeengatheredandthebooklethasbeencompletedandsignedoff,pleaseforwardthebooklettotheHumanResourcesDepartmentforevaluation.

YourSeniorHRAdvisorwillcontactyouwhenthebookletarrivesintheHumanResourcesDepartment.Normallyevaluationwilltakeupto4weeks.

Contents

Section Page

Beforestarting 1

Administration 2

1. Positiondescription 3

2. Oralcommunication 4

3. Informationordatause 5

4. WrittenCommunication 6

5. ProjectManagement 7

6. Overallknowledgeandskills 8

7. Interpersonalskills 10

8. Problemsolving 11

9. Creativity 12

10. Decisionmaking 13

11. Planningandorganising 14

12. Organisationalknowledge 15

13. Othercomments 16

Finalapproval 17

PAGE

17

Beforestarting

Beforestarting

1. Pleasereadthewholequestionnairethroughfirst,beforeansweringanyquestions.

2. TheProfessionalStaffJobEvaluationQuestionnaireshouldbecompletedbytherelevantstaffwithintheorganisationalarea.

3. Inansweringthequestions,rememberthatthecontentandrequirementsofaparticularPOSITIONatQUTarebeingdescribed,ratherthantheknowledgeandskillsofpreviousorcurrentpositionholders.ThequestionsaskwhatisneededtoperformthejobtoaSATISFACTORYstandard,notaboveorbelowaverage.Thequestionnaireisnotconcernedwithanindividuallevelofperformance,butratherwithwhatthepositionisabout.

4. ThefurtherinformationsectionofeachquestionMUSTbecompletedtogivemoreexplanationand/orexamplesforeachselectedresponse.Thisinformationwillhelptoclarifythedutiesandresponsibilitiesoftheposition.Youmayattachadditionalsheetstothequestionnaireifthereisnotenoughspaceinthebooklet.

5. ALLQUESTIONSMUSTBEANSWEREDTOENABLEEVALUATIONOFTHEPOSITION.ThisquestionnaireisbeingusedacrossthewholeUniversity.Thismeansthatsomequestionswillbemorerelevanttothepositionthanothers,althoughallwillapplytosomedegree.

6. Itislikelythatanswerswillbe“high”onsomequestionsand“low”onothers.Thisisnormalandshowsthenatureoftheparticularposition,ratherthanitsclassificationlevel.ItisthecombinationofALLanswerswhichprovidesinformationaboutthepositionanddeterminestheclassificationlevel.

7. ForQuestions4andQuestions6to13,themostappropriateresponsemayfallsomewherebetweenthenumberedpositionexpectationslisted.Inthesecircumstances,theappropriatenumberbetweencommentsshouldbenotedastheresponsewithanexplanationprovidedinthefurtherinformationsection.

8. Pleaseensurethat:

• allthequestionsinthequestionnaireareansweredandanyalterationsinitialledbytheHeadoftheOrganisationalarea;

• theimmediatesupervisorandHeadoforganisationalareahavesignedthelastpageofthequestionnaire;

• thepositiontitleandpositionnumberaremarkedonthefrontcoverofthisquestionnaire;

9. Ifassistancewithcompletingthequestionnaireisrequired,pleasecontactyourSeniorHumanResourcesAdvisor

.au/toolkit/hrcontacts/hrstafflist.jsp.

umanResources.

Administration

FULLPOSITIONTITLE:____________________________________________________________________________

POSITIONNUMBER:______________________________________________________________________________

POSITIONHOLDER’SFAMILYNAME:(ifapplicable)___________________________________________________

FIRSTNAME:__________________________________________________MIDDLEINITIALS:________________

MALE FEMALE(ifapplicable)EmployeeNumber:(ifapplicable)___________________________

DEPARTMENT/SCHOOL/SECTION:__________________________________________________________________

FACULTY/DIVISION:______________________________________________________________________________

HOMECAMPUS:

GP KG CARSELDINE OTHER:________________________

THISPOSITIONREPORTSDIRECTLYTO:(Ifmorethanonesupervisor,pleaselist)

1. NAME_______________________________________________________________________________________

POSITION___________________________________________________________________________________

2. NAME_______________________________________________________________________________________

POSITION___________________________________________________________________________________

3. NAME_______________________________________________________________________________________

POSITION___________________________________________________________________________________

CURRENTHEWLEVEL:_____________________________

PROPOSEDHEWLEVEL:____________________________

HEADOFDEPARTMENT/HEADOFSCHOOL

NAME___________________________________________________________________________________________

POSITION________________________________________________________________________________________

HEADOFDIVISION/EXECUTIVEDEANOFFACULTY/EXECUTIVEDIRECTOR

NAME___________________________________________________________________________________________

POSITION___________

_____________________________________________________________________________

1

PositionDescription

AttachanexpandedPositionDescription.Thepositiondescriptionshouldinclude:

Positionpurpose

Providesabroadoutlineoftheposition.Thiswillincludewhatisdoneinthepositionandwhatisexpectedtobeachieved(iewhataretherequiredoutcomes).

Organisationalrelationships

Describeswherethepositionfitswithintheworkunitandwithinthelargerorganisation.Detailsmustincludereportingarrangementsandinteractionwithinternalandexternalcontacts.Acurrentorganisationalchartshouldalsobeattached.

Keyresponsibilities/duties

Supervision

Describestheposition’sinvolvementinthecoordination,management,supervisionanddevelopmentofotherstaff(ifrelevant).

5. Keyselectioncriteria

6. Otherrelevantinformation

Includesanyotherinformationthatisrelevanttothepositionandnotincludedinthebooklet(egbudgetmanagement,computingand/ortechnicalrequirements).

Oralcommunication

2

Thisquestionexaminestheneedforthepositiontoconveyinformation

Response

orally.

Pleaseticktheappropriateboxorboxes

Oralcommunicationskillsarerequiredto:

A. Teachorprovideformalinstructiontoothers. A

B. Resolvecomplaintsand/orsettledisputes. B

C. Provideroutineinformationtosupervisorsandco-workers. C

D. Interactwithpeersandsupervisorstoshareknowledgeand D

assistindeterminingworkpriorities,plansand/orapproaches.

E. Negotiatewithotherswithintheworkgroupaboutcontroversial E

and/orconflictingmatters.

F. Provideprofessionalcounsellingservices. F

G. Leadmeetings,workshopsorcommittees. G

H. Answerquestionsandexplaininformationtoorgetinformation H

fromstudents,peers,clients,supervisorsandco-workers.

I. Negotiatewithothersoutsidetheworkgroupaboutcontroversial I

and/orconflictingmatters.

J. Providecounsellingsupporttostudentsorstaffoutsidethework

group. J

K. Deliverspeeches,makepresentationsorconductformalbriefings. K

Furtherinformation:___________________________________________________________

9

Informationordatause

3

Thisquestionconsidersthewayinwhichinformationordataisusedinthe

position,includingwrittenmaterial,numericaldata,informationfromother

peopleorothersourcesofinformation.

Response

Pleaseticktheappropriateboxorboxes

Thepositionisexpectedto:

A. Use“everyday”judgmentsorbasiccalculationstoperforminthe A

position.

B. Enter,retrieveorfiledataorinformationforuseinitsworkorthe B

workofothers.

C. Getinformationfromvarioussourcessuchasinstruction C

manualsoradministrationhandbooks,andputittopracticaluse.

D. Organiseinformationforuseinitsworkortheworkofothersby D

developingfilingorothersystems.

E. Reviewandinterpretinformationfromvarioussourcestoapplyitto E

thepositionoradaptitfortheuseofothers.

F. Integrateinformationfromvarioussourcestodeveloptherationalefor F

organisationalortechnicalrecommendations,suchasidentifyingand

explainingtrends.

G. Analyse/evaluateinformationfrommultiplesourcesandapplythis G

informationtosolveproblems,and/ordevelopnewconcepts,systems

orpolicies.

H. Provideleadershipinthedesignandintroductionofnewconcepts, H

systemsorpoliciestakingintoaccounttheaimsorstrategiesofan

organisationalareaorareaofspecialisation.

Furtherinformation:___________________________________________________________

4

Writtencommunication

Thisquestionconsidersthelevelofwrittencommunicationinvolvedinthe

position.

Thepositionisexpectedto:

1. Completestandardrecordsandforms.

2.

3. Producecorrespondenceorotherdocumentsfromexamples,standard

formatsorcopy.

4.

5. Draftand/oreditletters,memos,reportsorotherdocumentsrelatingto

routineorrecurringissues.

6.

7. Integrateinformationtocompose,draftand/orreviewcriticallyletters,

memos,administrative,financialortechnicalreports,minutesorother

documents.

8.

9. Writecomprehensivereportsorcorrespondence,coursematerialand/or

otherdocumentstocommunicateideasorconceptsrelatedtocomplexor

controversialissues.

10.

11. Writearticlesforrefereedjournalsorbooks,asaprincipalauthor,

seekingtoinfluenceanaudienceofcriticalimportancetotheUniversity.

Response:

Furtherinformation:___________________________________________________________

Projectmanagement

5

Thisquestionconsiderstheposition'sinvolvementinprojectsandproject

management.Aprojectisdefinedhereasanon-recurringbodyofwork

whichhastobecompletedwithinaspecifiedtimeframeandspecified

budgetorresources.

Response

Pleaseticktheappropriateboxorboxes

Thepositionisexpectedto:

A. Participateinprojectwork,andhaveinputintothecontrolof A

projectresources(thismayincludecoordinationofstaffona

projectteam)andthetimelinessand/orqualityofproject

outcomes.

B. Participateinprojectwork,butisnotinvolvedinthecontrol B

ofresourcesorforcoordinatingtheworkofotherstaffona

projectteam.

C. ManageaprojectorprojectswithintheUniversityandhave C

responsibilityforthecontrolofresources,andthetimeliness

andqualityofprojectoutcomes.Anticipateandaddresspossible

deviationsfromprojectspecifications.

D. Notparticipateinprojectwork. D

E. Manageprojectswhichinvolvecoordinationorintegrationwith E

otheruniversitiesand/orexternalorganisations.Beresponsiblefor

thecontrolofresourcesandthetimelinessandqualityofproject

outcomes,andanticipateandaddresspossibledeviationsfrom

projectspecifications.

Furtherinformation:_________________________________________________________

Overallknowledgeandskills

6

Thisquestionconsidersthetotalknowledgeandskillrequiredinthe

position.

Thepositionholderisexpectedtohave:

1. Theabilitytoperformstraightforwardworktasks,whichcanbelearned

inafewweeks.

2.

3. Aknowledgeofhowtoperformavarietyofdutieswhichmayinvolve

theoperationofequipmentwhereinstructionmanualsareeasily

understood.Thisknowledgeisusuallylearnedduringaperiodofthreeto

sixmonths.

4.

5. Aknowledgeofthearea’sworkroutinesortheknowledgeandskillto

providetaskguidancetoothers.Oneortwoyearsofworkexperienceor

trainingisneededtogaintherequiredskills.

6.

Oneormoreof:

• Anin-depthknowledgeofproceduresandfunctionsofthedepartment,

schoolorworkunitorbroadknowledgeofitsrelevancetootherparts

oftheUniversity,gainedthroughatleastthreeyearsofexperience.

• Theknowledgeandskillsrequiredtosuperviseorcoordinateawork

grouporproject.

• Advancedvocationalskillsandknowledgegainedthroughtraining

andon-the-jobexperience.

8.

9. Oneorbothof:

• Agoodunderstandingofthetheoriesandprinciplesofadiscipline.

Thisisusuallygainedfromatleastfiveyears'experienceinthe

disciplineorthroughtrainingequivalenttoathreetofouryeardegree

plussomerelatedon-the-jobexperience.

• Aconceptualunderstandingrelatedtotheresearchanddevelopment

ofpolicies,specificprocedures,processesand/orinformationsystems.

10.

continued…

Overallknowledgeandskills(cont’d)

6

11. Oneorbothof:

• Expertiseinoneorseveralrelatedbodiesofknowledge,gained

throughexperienceofatleasteightyearsdurationortheequivalentof

postgraduatequalificationsandthreetofouryearsexperience.

• Theabilitytoprovideleadershiprelatedtodesign,broadfunctional

policy,organisationalplanningormanagement.

12.

13. Oneorbothof:

• Abroadrangeofknowledgeandexperienceneededfortheoverall

managementoflargeandfunctionallydiverseunits.

• Theabilitytoprovideleadership,involvingleading-edgeapproaches

withindisciplines,accompaniedbyexternalpeerrecognition.

Response:

Furtherinformation:___________________________________________________________

16

InterpersonalSkills

7

Thisquestionexaminestheusualwaysinwhichthepositionholdercomes

intocontactwithotherpeople.

Thepositionholderisexpectedto:

1. Havecontactmainlywiththesupervisorand/orco-workerswithintheworkgroupandis

expectedtocommunicateandexchangeinformationeffectivelyandcourteously.

2.

3. Havefrequentcontactwithothersinordertoprovideorobtaininformationand/ora

serviceandisrequiredtodemonstrategoodcommunicationskillsindealingcooperativelywithothers.

4.

5. Havefrequentcontactwithotherswhichrequiresthepositionholdertoclarifyand

interpretissuesrelatingtotheirrequestsforassistanceandprovideappropriateadvice.

6.

7. Usecommunicationskillsonaregularbasistoinfluenceothersinordertodefuse

situationswherepeopleareangryorupset,improveworkprocessesand/orhavean

impactonwork-relatedbehaviour.

8.

9. Useahighlevelofcommunicationskillsonaregularbasistomakeastrongimpact

onothersinordertomotivatethemtochangebehaviourand/ortopreventorresolve

situationsofconflictorcontroversy.

10.

11. Oneorbothof:

• Motivate,influenceand/ornegotiatewithotherstoacceptdecisions,orchangeopinionsinadversarial,politicalorcompetitivesituations;

• Dealwithpeopleregardingdelicateemotionalorcontroversialissuesorsituations

whereinfluencingtheirthoughtsandbehaviouriscriticaltosuccessfullymeetingtheresponsibilitiesoftheposition.

Response:

Furtherinformation:___________________________________________________________

Problemsolving

8

Thisquestionidentifiesthetypicalproblemsthepositionfacesonaregularbasis.

Thepositiontypicallydealswith:

1. Problemsandsituationsthataresimilarfromday-to-dayandhaveclearcutsolutions.

2.

3. Problemsorsituationsthatrequirechoosingbetweensolutionswhich,afterawhile,tendtofollowapattern.

4.

5. Problems,issuesorsituationswhichrequirethoughtfulreasoningbeforecomingup

withapproachesorsolutions.Findingthesolutionrequiresstudyoruseofstandardsor

approachesdefinedbyabodyofknowledge,specialistdisciplineorexperience.

6.

7. Problemswhichareresolvedthroughbringingtogetherdiverseandsometimesconflictinginformation,observationsandideas.Solutionsmayrequireaperspectivewhichtakesaccountofanumberofdifferentdisciplinesorspecialistfields.

8.

9. Unstructuredsituationswhichrequiredeterminationofwhattherealissueorproblemis

throughin-depthinterpretation,analysisanddiagnosis.Inventivenessisneededtoreachasolutionandoftenthereisno“right”answer.

10.

11. Uniqueproblemsorissuesthatarebreakingnewground,eitherwithinorexternaltothe

University.Acombinationofknowledge,experience,inventiveness,experimentationandintuitionisneededtoproducesolutions,oftencreatinganewparadigmorconceptual

frameworkwithinwhichtothink.

Response:

Furtherinformation:___________________________________________________________

9

Creativity

Thisquestionidentifiestheleveloforiginalthoughtandimaginationrequired

intheposition.

Thepositionisexpectedto:

1. Followinstructionsand/orproceduresandisnotgenerallyrequiredto

contributetoinnovative,creativeorartisticthinking.

2.

3. Contributeideas,techniques,designs,and/orwaysofaddressingissuesor

gettingworkdonebutisnotprimarilyconcernedwithinnovative,creative

orartisticthinking.

4.

5. Developnewideas,techniques,designsand/orwaysofaddressingissuesor

gettingworkdonewithinclearproject,organisationalordesignobjectives.

Thepositionisregularlyrequiredtoapplyinnovative,creativeorartistic

thinking.

6.

7. Generatenewideas,techniques,designsand/orwaysofaddressingissuesor

getting workdonewithinthegeneralframeworkofprojectbriefs,policies,

principlesoraspecialistbodyofknowledgeortheory.Devisingnewways

ofdoingthingsisanimportantandregularrequirementoftheposition.

8.

9. Generatenewideas,techniques,designsand/orwaysofaddressingissuesor

gettingworkdonewithoutspecificbriefs,policies,principlesortheoriesto

guide

thepositionholder.

Response:

Furtherinformation:___________________________________________________________

10

Decisionmaking

Thisquestionconsiderstheextentoftheposition'sfreedomtomakework-related

decisions.

Thepositionisexpectedto:

1. Completetasksbyfollowingclearinstructionsorstraightforward

routines,andnotchangethemunlessinstructedbythesupervisor.

2.

3. Havesomeflexibilitytochangetheorderoftasksassigned,andtoset

workprioritieswithintheworkarea’sestablishedroutinesandtime

schedules.

4.

5. Makesomechangestoestablishedduties,existingworkprocedures,

techniquesand/orguidelines,withthesupervisor’sapproval.

6.

7. Havetheauthoritytodetermineandchangepriorities,workprocedures

anddutieswithoutchangingexistingpoliciesortheobjectivesofthe

organisationalarea.

8.

9. Havetheauthoritytoapprovechangeswithintheareatoexistingpolicies

and/orobjectives.

Response:

Furtherinformation:___________________________________________________________

11

Planningandorganising

Thisquestionidentifiestheextenttowhichthepositionmustplanandorganise

workand/ortheworkofothers.

Thepositionisexpectedto:

1. Followstandardinstructionsorperformclearlydefinedandstructuredtasks

withoutneedingtoplanorscheduleactivities.

2.

3. Identifyprioritiesinordertomakethebestuseoftime,and/orcontributeto

theplanningprocessforaprojectorwithinanorganisationalunit.

4.

5. Scheduleorco-ordinatetheactivitiesofstafformembersofaprojectteamin

ordertoachieveshort-termobjectives(weekly,monthly,semester).

6.

7. Developplansforprojects,programsortheworkunitwhichestablishobjectives,

timing, resourcesandwhenandwhodoeswhat.

8.

9. Leadthepreparationandtheimplementationofplansincludingassessingtherequirementsandmonitoringtheusageoftechnological,financialand/or

staffingresourceswhichareneededtomeetmediumtolongtermobjectives.

10.

11. Focusonthestrategic,long-termoutlookanddevelopplansforaprojectteam,

organisationalunitormajorfunctionalarea.Predictthefutureneeds,changes

andcontingenciesanddetermineeffectivestrategiesforaddressingtheseover

themediumtolongerterm.

Response:

Furtherinformation:___________________________________________________________

12

Organisationalknowledge

Thisquestionidentifiestheextenttowhichthepositionneedstounderstandand

interactwithdifferentareasandfunctionsoftheUniversity.

Thepositionisrequiredto:

Understandtheoperationsoftheworkareaandperhapsneedsome

knowledgeoftheavailabilityandlocationofotherUniversityfunctions.

2.

3. Understandhowthepractices,policies,processesandtechniquesofthe

workareainteractwithotherrelatedareas,processesandfunctionswithin

theUniversity.

4.

UnderstandhowtheinterrelationshipsbetweenadiverserangeofUniversity

policies,practicesandfunctionsimpactontheworkarea.

6.

7. Makerecommendationsforpolicies,objectivesorstrategiesand/orimplement

programsinvolvingchangewhichhaveanimpactonareasoftheUniversity’s

operationsoutsidetheworkarea.

8.

9. Design,develop,and/orreviewpolicies,objectives,strategiesand/orprograms

nvolvingliaisonwithareasandpeopleinternaland/orexternaltotheUniversity.

Beresponsibleforthedesignand/orapprovalofprogramsinvolvingmajorchange

whichhaveaUniversity-wideimpact.

Response:

Furtherinformation:___________________________________________________________

Othercomments

13

Pleaselistanyothersignificantinformationnotcoveredelsewhereinthis

questionnaire,whichyoubelievewouldbeneededtofullyunderstandthe

nature,scopeandpurposeoftheposition.Examplesmightincludespecial

assignmentsorpr