管理层评估表

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FORMANAGERS管理层工作表现评估表EMPLOYEENAME姓名 ： HOTELLOCATION工作部门 ： JOBTITLE岗位名称 ： MEETINGDATE评估日期 ： WITH(NAME)评估人 ： PURPOSE评估目的 ： DATELASTMEETING上一次评估时间 ： Copiesto : Employee员工本人复印分发 GeneralManager总经理PersonnelManager人事部经理SECTIONONEGENERALCOMMENTSONPERFORMANCEDURINGTHELASTPERIOD本人近一段时间工作表现的总体评语MANAGEMENTGENERALAPPRAISAL管理层评估内容RatingScale—Eachscaleisexplainedbelow,andshouldbeaccompaniedbyGeneralcommentintherelevantplaceontheform.数字表现说明-以下是每一个数字表现说明的解释。数字表示与表中相关文字说明等同。“1”IndicatesthatperformanceistotallyunsatisfactoryandthatjobHolderfailstomeetrequirementsoftheposition.Urgentattentionrequired.“1”说明工作表现非常差。本人不能胜任本职工作。需要给予特别地关注。“2”IndicatesthatperformanceneedstoimprovetomeettherequirementsofthePosition.“2”说明工作表现需要改进，以达到本职工作的标准要求。“3”IndicatesthatperformanceissatisfactoryandmeetstherequirementsofthePosition.Thisis“BaseGrade”andindicatesthattheJobHolderhasasatisfactoryknowledgeandisperformingtoanacceptablelevel.“3”说明工作表现基本合格。各方面基本称职。“4”IndicatesthattheJobHolderexceedstherequirementandknowledgefortheposition.“4”说明工作表现好，各方面表现出色。“5”IndicatesthattheJobHolderistrulyexceptionalandthathis/herperformanceisOUTSTANDING.“5”说明工作表现非常好，各方面非常出色。1.FISCALRESPONSIBLITIES财务预算管理方面1.1Prepares/monitorsbudgetsaccuratelyandtimely.能及时、准确地做好财务预算并能进行有效地控制。123451.2Workswithinbudgetguidelines.能在预算指导下进行工作。123451.3Developedcostsavingapproacheswhilemaintaininguniteffectiveness.能既做到节省预算，又能有效地开展工作。123451.4Preparesprogressreportaccuratelyandtimely.能按时、准确、无误地根据工作进展情况,提供工作12345

进展报告。1.5MaintainsphysicalappearanceofmaintenancePropertyandworkplace.能保持工作环境、工作设施、设备处于良好的工作状态。123451.6Ensureseffectiveimplementationofsecurityand123451.7Safetyprocedures.能确保有效地实施安全工作程序。Maintainsprofitabilityinunit123452.2.1能保持部门收入效益水平。AVERAGERATING平均分COMMENTS:评语COMMUNICATION有效沟通方面Expressesideasfluentlyandsuccinctly.123452.2能流利、准确地表达个人意见。Listenseffectively.123452.3能有效地听取他人的建设性意见。Interactsonaproductivelevelwithothers.123452.4对别人起到积极、有效地促进影响。Keepsothersappropriatelyinformedin123452.5organization.能与同事进行互通有无。Developsclear&Concisewrittenreports/memo.123452.6能提供清晰、准确的书面报告、文件等。Expresses“pointofview”ordifferencesin123453.3.1professionalmanner.能职业化地表达个人的观点及不同见解。AVERAGERATING平均分COMMENTS:评语DECISIONMAKINGANDPROBLEMSOLVING处理决策性问题方面Identifiesproblemareas.123453.2能够发现工作中的问题。Takesactiontosolveproblems.123453.3能够及时有效地进行处理。Collectsfactualandotherinformation.123453.4能够及时有效地收集各种信息。Seeksadvicewhenappropriate.123453.5能够听取正确的意见。Usesnegotiatingskillswhenappropriate.123453.6能够使用合理的谈判技巧进行商谈。Involvespeopleaffectedbydecisionsand123453.7problemsforsolution.能够积极参与给出决策性问题的处理意见。Arrivesatsoundandtimelydecisions.12345

能够适时合理地作出决策。3.8Monitorsdecisionsandfollows-up.能够不断地对决策进行调整与跟踪。123453.9Supportsandimplementsdecisionsof123454.4.1Supervisor.能够支持和帮助下属进行决策。AVERAGERATING平均分COMMENTS评语PERFORMANCEAPPRAISAL工作表现评估方面Conducteffectiveandtimelyperformance123454.2Appraisal.工作有效、准时。Setsmeasurableandachievablegoals.123454.3目标定位具体明确。Planssubordinatesworkassignmentseffectively.123454.4工作分配计划合理有效。Establisheshighstandardsforassignments.123454.5能以高标准要求进行任务分配。Monitorsworkofsubordinates.123454.6能控制和调整下属的工作。Developsskillandknowledgeofsubordinates.123454.7不断提高和改进下属的工作知识与技能。Addressesspecificproblemwithsubordinates.123454.8向下属布置任务清晰、准确。Maintainsappropriatedocumentationofwork123455.5.1performance.能保持工作文件记录的正确性与连贯性。AVERAGERATING平均分COMMENTS评语PERSONALPRODUCTIVITY个人工作能力方面Exhibitspositiveattitudetowardswork.123455.2工作态度端正。Acceptsconstructivecriticism.123455.3能够接受不同的批评意见。DressesAppropriatetoassignmentandposition.123455.4注意个人仪表仪容。Exhibitstimemanagementmeasures.123455.5时间观念强。Co-operatesinworkrelationswithothers.123455.6积极合作，配合工作。Controlsemotionsunderdemandsoftime,multiple123455.7assignments&changingpriorities.任劳任怨，态度合作。Completesacceptablevolumesofworkand12345

6.6.6.6.6.6.6.6.6.7.7.7.7.7.7.7.meetsdeadlines.按时圆满地完成工作任务AVERAGERATING平均分COMMENTS评语TRAININGANDDEVELOPMENT培训与提高工作方面Implementsandmonitorsexistingstandards.制定和督导现行的工作标准。Suggestschangesinexistingstandards.不断地建议对现行标准的修改。Effectiveinanalyzingownstrengths.有自知之明。Keepsuptodateonnewtrendsanddevelopment.思想开放，能接受和理解新生事物。Participatesinrelevanteducationalexperiences.积极参与各种相关的教育活动。Determinestrainingneedsofstaff.明确员工的培训需求。Implements&monitorseffectivetrainingprogram.制定和实施切实可行的培训计划。Developreplacementforhim/herself.注意培养接班人。AVERAGERATING平均分COMMENTS评语GUESTRELATION处理对客关系方面Scheduletimeonfloortopersonallyinteractwithguests.安排时间与客人进行交流。Interactswithguestonaprofessionallevel.能够与客人进行职业性接触。Anticipatesandunderstandsneedsofguest.体贴和理解客人的需求。Originatescosteffectiveideastoimproveguestserviceandexperiences.从有效地进行成本控制出发，不断地进行对客服务方面的提高与改善。123451 2 3 4 5Respondtoguestcommentsandcomplaintsintimelyandeffectivemanner.积极有效地处理和回复客人的意见和投诉。123451 2 3 4 5Involvedincommunityorganization&activities积极参与社会组织和社会活动。AVERAGERATING平均分COMMENTS评价

8.LEADERSHIP领导能力方面8.1Establishesgoalsforareasofresponsibilities.工作职责明确。123458.2Delegatesresponsibilityandauthority.责任心强。123458.3Developsteamatmosphere.注意创造团队氛围。123458.4Developsactionorientedmeetingandplans.能将会议中和计划中研究的决定付之于行动。123458.5Follows-upeffectively.能进行有效地跟踪。123458.6Motivatesotherstodothebest.激励员工上进。123458.7Projectsasaneffectiverolemodelfortheorganization.起模范带头作用。123458.8Managesbywanderingaround(MBWA).走动管理。123458.9implementsandrecommendschangesinpolicy.政策实施与修改。123458.10Effectiveselectionofnewpersonnel.能有效地进行人事举荐。123458.11Usesappropriatemotivationaltheory.合理地实施激励机制