BEC中级口试全真试题

PAGE17-BEC中级口试全真试题PartIPhaseI

I:Goodmorning/afternoon.I’m…andthisismycolleague….S/he’sjustgoingtolistentous.CouldIhaveyourmarksheets,please?(ToA)What’syourname?Whereareyoufrom?A:回答

I:Thankyou.(ToB)Andyou?B:回答

I:Thanks.Doyouworkorareyouastudent,B?B:回答

I:(Whatdoyoudo?Whatdoyoustudy?)B:回答

I:Whataboutyou,A?(Whatdoyoudo?Whatdoyoustudy?)A:回答

I:Whatdoyoulikemostaboutyourjob/studies,A?A:回答

I:(Why?)A:回答

I:Whataboutyou,B?B:回答

PhaseII

1

I:A,whichspecificskillswillyouneedmostinyourcareer?(Why?)A:回答

I:Howaboutyou,B?(Why?)B:回答

I:B,whatqualitiesdoesagoodemployeeneedtohave?(Why?)B:回答

I:Whatdoyouthink,A?A:回答

I:A,towhatextentisitpossibletotrainpeopleininterpersonalskills?(Why/Whynot?)A:回答

I:B,whichspecialqualitiesdoyouthinkmanagersneedtohave?(Why?)B:回答

2.

I:Doyoufindtheinternetusefulforyourwork/studies,A?(Why/Whynot?)A:回答

I:Howaboutyou,B?(Why/Whynot?)B:回答

I:Doyouthinktheinternetwillbecomemorewidelyusedbycompaniesinthefuture,B?(Why/Whynot?)

B:回答

I:Whatdoyouthink,A?A:回答

I:Doyouthinkthattheinternetisaneffectivechannelformarketingacompany’sproducts,A?(Why/Whynot?)A:回答

I:Doyouthinkotherformsofadvertisingwillcontinuetobemoreimportantthantheinternet,B?(Why/Whynot?)B:回答

3.

I:Howambitiousareyouforyourcareer,A?(Why/Whynot?)A:回答

I:Howaboutyou,B?(Why/Whynot?)B:回答

I:Doyouthinkyouareorwouldbeagoodmanager,B?(Why/Whynot?)B:回答

I:A,whatdoyouthink?(Why/Whynot?)A:回答

I:Wouldyouratherbeamanagerinasmallcompanyoralargecorporation,A?(Why)A:回答

I:Wouldyouliketobetheheadofyourownbusiness,B?(Why/Whynot?)B:回答

4.

I:Howdoyoufeelaboutbeingawayfromhomeonbusiness,A?(Why)A:回答

I:Whataboutyou,B?(Why?)B:回答

I:Doyouthinkallhotelsshouldprovidespecialfacilitiesforbusinesspeople,B?(Why/Whynot?)B:回答

I:Howaboutyou,A?Whatdoyouthink?(Why/Whynot?)A:回答

I:Doyouthinkitisanadvantagetostayinalargeinternationalhotelratherthanasmallhotelwhenonbusiness,A?(Why/Whynot?)A:回答

I:Doyouprefertostayinahotelonyourownorwithcolleagues,B?(Why?)B:回答

5.

I:Howimportantisittoyoutohaveflexibleworkinghours,A?(Why/Whynot?)A:回答

I:Whataboutyou,B?(Why/Whynot?)B:回答

I:Doyouthinkthatcompaniesshouldcontrolthenumberofextrahoursstaffwork,B?

(Why/Whynot?)B:回答

I:Howaboutyou,A?Whatdoyouthink?(Why/Whynot?)A:回答

I:Doyouworkmoreeffectivelyatcertaintimesoftheday,A?(Why/Whynot?)A:回答

I:Doyouworkfasterwhenyouhavetomeetadeadline,B?(Why/Whynot?)

6.

I:Areyouinfluencedbycompanylogoswhenyouchooseservicesorproducts,A?(Why/Whynot?)

A:回答

I:Whataboutyou,B?(Why/Whynot?)B:回答

I:Whatkindsofpopulareventsorpersonalitiesdoyouthinkcompaniesshouldbeinvolvedinsponsoring,B?(Why?)B:回答

I:Whatareyou,A?Whatdoyouthink?(Why?)A:回答

I:Doyouthinkthatsponsoringsportseventsorpersonalitiesisthemosteffectiveformofadvertising,A?(Why/Whynot?)A:回答

I:B,doyouthinkcompanieswillmakemoreuseofsponsorshipinthefutureasawayofadvertising?(Why/Whynot?)B:回答BEC中级口试全真试题PartⅡ1.Whatisimportantwhenplanningapresentation?

Findingoutabouttheaudience

Researchingthetopicappearance2.Whatisimportantwhenaimingtoimprovecustomerservice?

StaffTraining

CustomerSatisfactionSurveysplan3.Whatisimportantwhenmanagingaproject?

EncouragingTeamwork

Keepingtoschedule4.Whatisimportantwhenmotivatingstaff?

Financialbenefits

CareerdevelopmentOpportunitiesrewardingsystem5.Whatisimportantwhendealingwithcompetition?

Pricingpolicies

Advertisingstrategiesinnovationofproducts6.Whatisimportantwhenplanninghealthandsafetytraining?

Selectingtopics

Selectingstafftoattendadvancedplans7:Whatisimportantwhenchoosingnewofficeequipment办公室设备?

Pricesanddiscounts

Brandnamesconvenience8.Whatisimportantwhenentertainingforeignbusinessclients?

Venueforentertainment

CulturalDifferencescost9.Whatisimportantwhenaimingtoreachnewmarkets?

Marketresearch

Advertisingcompetition10.Whatisimportantwhenchoosingamanagementtrainingcoursetoattend?

ProgramContents

Lengthofcourseselectedpeople11.Whatisimportantwhenrelocatingabusiness?

Localworkforceavailable

Locationofsite12.Whatisimportantwhenadvertisinganewproduct?

Targetmarkets

Choiceofmedia13.Whatisimportantwhenstartinganewjob?

Knowledgeofcompanyprocedures

Helpfromcompanystafflearntodealwithyourcolleagues14.Whatisimportantwhenselectingstaffformarketingtripsabroad?

Positioninthecompany

Previousexperienceofothercountries15.Whatisimportantwhenaimingtoreduceproductioncosts?

Efficiencyofproductionline

Costofrawmaterials15.Whatisimportantwhenchoosingpeopletoworkinteams?

Varietyofexperience

Personalqualities16.Whatisimportantwhendealingwithaheavyworkload?

Timemanagement

Sharingtasks17.Whatisimportantwhendevelopingnewproducts?

Marketresearch

Pricing18.Whatisimportantwhenbeinginterviewedforajob?

Informationaboutthecompany

Personalappearance19.Whatisimportantwhenexhibitingatatradefair?

Qualityofdisplay

Staffselected20.Whatisimportantwhenintroducingarewardsystemforstaff?

Purposeoftherewardsystem

Typesofrewardoffered21.Whatisimportantwhenentertainingclients?

Typesofactivities

Cost22.Whatisimportantwhenchoosingretailpremisestorent?

Location

Lengthofcontract23.Whatisimportantwhendecidingonpackagingforproducts?

Image

Productionprocess24.Whatisimportantwhenselectingstaffforpromotion?

Attitudetowork

Currentperformance25.Whatisimportantwhenconsideringacareerchange?

Futurestudyortraining

Opportunitiesforfuturepromotion26.Whatisimportantwhenplanninganadvertisingcampaign?

Marketresearch

Selectingappropriatemedia27.Whatisimportantwhenchoosingtransportforabusinesstrip?

Convenience

Cost-effectiveness28.Whatisimportantwhenaimingforpromotion?

Qualityofperformance

Companyloyalty29.Whatisimportantwhenexportinggoodsorservicesforthefirsttime?

PersonalContacts

Professionaladvice30.Whatisimportantwhendealingwithcomplaintsfromclients?

Offeringanapology

Suggestingasolutiontotheproblem31.Whatisimportantwhensettingpricesfornewproducts?

Productioncosts

Competitors’prices32.Whatisimportantwhenaimingtoreducestaffturnover?

Financialincentives

Careerstructure33.Whatisimportantwhenplanningthelayoutofanewstore?

Attractiveness

Securityofgoods34.Whatisimportantwhenchoosinganewsalesagent?

Experienceofagent

Numberofcontacts35Whatisimportantwhenmonitoringthequalityofserviceprovided?

Feedbackfromcustomers

Checkingsalesfigures36:Whatisimportantwhen…?

selectingapplicantsforajob

workexperience

personalqualities37:Whatisimportantwhen…?

choosinganewsupplier

priceanddiscounts

reputation38:Whatisimportantwhen…?

aimingtoimproveproductionquality

up-to-dateequipment

staff

training39:whatisimportantwhen…?

preparingforajobinterviewstudyingthejobadvertisement

findingoutaboutthecompany40:whatisimportantwhen…?

decidingwhethertoattendaconference

venue

speakers41:Whatisimportantwhen…?

developingnewproducts

marketresearch

costs

involvedBEC中级口试全真试题PartIII1.ProgramforNewStaffThemanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelppreparetheprogramme.Discussthesituationtogether,anddecide:whatshouldbecoveredbythetrainingprogrammehowelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible2CompanyDressCodeYourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.Youhavebeenaskedtomakerecommendationsaboutintroducingadresscodeorcompanyuniform.Discussthesituationtogether,anddecide:whattheadvantagesanddisadvantagesofhavingacompanyuniformwouldbewhatkindofdresscodewouldbeappropriateforstaffindifferenttypesofjobs3StaffTrainingYourcompanyhasdecidedtouseanoutsideagencyfortrainingsalesstaff.Youhavebeenaskedtohavepreliminarydiscussionswiththeagencytoorganisethis.Discussthesituationtogether,anddecide:whatinformationyouwillneedtoprovidefortheagencywhatkindsofquestionsyouwillneedtoasktheagency4.CompanyVideoThemanufacturingcompanyyouworkforisplanningtomakeavideotoshowtopotentialcustomersandinvestors.Youhavebeenaskedtohelpwithplanningthevideo.Discussthesituationtogether,anddecide:whichdepartmentsandactivitiesinthecompanyshouldbeincludedinthevideowhichcompanypersonnelshouldappearinthevideo5.BusinessMagazineArticleAninternationalbusinessmagazineissendingajournalisttowriteaboutyourregion,andwantstoincludeanarticleabouttheretailcompanyyouworkfor.Youhavebeenaskedbyyourcompanytohelpthejournalistplanthearticle.Discussthesituationtogether,anddecide:whatkindsofinformationshouldbeincludedinthearticlehowthisarticlecouldbenefityourcompany6.OpeningaBranchAbroadTheretailcompanyyouworkforhasdecidedtoopenabranchabroadforthefirsttime.Youhavebeenaskedtohelpwiththeplanningofthenewbranch.Discussthesituationtogether,anddecide:whatstaffingarrangementsmightbenecessaryforthenewbranchwhichinformationaboutpremisesinthatcountryitwouldbeusefultofindoutabout7.EntertainingForeignClientsYourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.Youhavebeenaskedtoplanaprogrammeforthevisit.Discussthesituationtogether,anddecide:whatkindsofactivitieswouldbesuitableforthevisitwhatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogram8.WorkExperienceProgrammeThemanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.Discussthesituationtogether,anddecide:whatkindsofworkexperiencethecompanymightofferhowtheparticipantsshouldbeselected9.EnglishLanguageTrainingYourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.Discussthesituationtogether,anddecide:howtoencourageemployeestotakepartinthetrainingwhatkindofschedulewouldbesuitableforthetraining10.TeamworkYourcompanyissendingasmallgroupofemployeesawaytogetherforthreedaystoencouragethemtoworkasateam.Youhavebeenaskedtohelpplantheprogramme.Discussthesituationtogether,anddecide:whatpracticalarrangementsthecompanyneedstomakebeforethetripwhatworkandleisureactivitieswouldbesuitableforthegroup11.ForeignBusinessTripYourcompanyisattendingatradefairinaforeigncountryforthefirsttime.Youhavebeenaskedtohelpwiththepreparationsforthetrip.Discussthesituationtogether,anddecide:whattravelandaccommodationarrangementsyouwillneedtomakebeforethetripwhichkindsofbusinesscustomsintheforeigncountryitwouldbeusefultoknowabout,andhowtofindoutaboutthesebeforethetrip12.(Forthreecandidates)EntertainingForeignClientsYourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.Youhavebeenaskedtoplanaprogrammeforthevisit.Discussthesituationtogether,anddecide:whatkindsofactivitieswouldbesuitableforthevisitwhichmembersofstaffshouldaccompanythevisitorswhatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogramme13.Forthreecandidates

WorkExperienceProgrammeThemanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.Discussthesituationtogether,anddecide:whatkindsofworkexperiencethecompanycouldoffer.howtheparticipantsshouldbeselectedwhatfeedbackandevaluationshouldtakeplaceaftertheprogrammehasfinished14

Forthreecandidates

EnglishLanguageTrainingYourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.Discussthesituationtogether,anddecide:whichstaffwouldbenefitmostfromEnglishlanguagetraining.howtoencourageemployeestotakepartinthetrainingwhatkindofschedulewouldbesuitableforthetraining15

Forthreecandidates

TeamworkYourcompanyissendingasmallgroupofemployeesawaytogetherforthreedaystoencouragethemtoworkasateam.Youhavebeenaskedtohelpplantheprogramme.Discussthesituationtogetheranddecide:whatpracticalarrangementsthecompanyneedstomakebeforethetripwhichworkandleisureactivitieswouldbesuitableforthegrouphowtoevaluatethesuccessofthetripBEC中级模拟口试试题StageOneInterlocutor:Goodmorning.MynameisJohnSmith,andthisismycolleague,MaryClinton.AndyournamesareLiHuaandWangWei?Li:Yeah

Wang:YeahInterlocutor:Thankyou.Now,firstofall,we'dliketoknowsomethingabouteachofyou.Mr.Li,canyoutellmeaboutyourself?Li:Mypleasure.Asyouknow,mynameisLiHua.I'mfromJiangsuprovince.I'mnowstudyinginSuzhouInterlocutor:Thankyou.MrLi.NowMr.Wang,canyoutellmeaboutyourambitions?Wang:Yes.IamnowastudentwithSuzhouUniversitymajoringinbusinessadministration.IhopeIcangetmyMBAandjoinaworld-famousmultinationalInterlocutor:Thankyou,Mr.Wang.AndMr.Li,couldyoutellmeaboutyourambitions?Li:Abigquestionformeindeed.I'veneverthoughtaboutit,butIbetI'llworktowardsaCEOofabigmultinationalcorporation.That'smygoalinlife.Andthat'swhyIamspendingsomuchtimeonEnglish,businessEnglishinparticular.Interlocutor:Mr.Li,yousaidyou'respendingalotoftimeonbusinessEnglish.DoyouthinkbusinessEnglishisdifficulttolearn?Li:Notexactly,thoughitmaybedifficultattheinitialstage.ThethingisthatyouneedtohavesomebusinessknowledgebeforeyoustarttolearnbusinessEnglish.Interlocutor:Howaboutyou,Mr.Wang?Isitdifficultforyou?Wang:Notreally.Youknow,IlikeEnglishverymuch,andmymajorisbusinessadministration.SoIhavealwaysfoundbusinessEnglishveryinteresting.StageTwoTheimportanceofhavingagoodCVWell,inmyopinion,youcanneverunderestimatetheimportanceofhavingagoodCV.Inthemajorityofcases,yourCVistheemployer'sfirstimpressionofyou,yourfirstchancetoimpressyourpotentialemployer,let'ssay.Itistheessentialillustrationofyoursuitabilityforthejob,showinghowyourskillsandexperiencematchyouremployer'srequirements.Butmorethanthat,itshowsyourabilitytosummarize,prioritizeandpresentinformationeffectively,essentialskillsintoday'sjobmarket.Italsoshowsyourlinguisticandcommunicativeabilities.Eventhoughemployersthesedaysuseavarietyofselectiontechniques,suchasanalyzingyourhandwriting,agoodCVisstillthesinglemostimportantpartofanyapplication.StageThreeTimeManagementYourcompanyhasfoundthatineffectivetimemanagementisoneofthemajorproblemareasthroughouttheworkforce.Youhavebeenaskedtoputforwardsomesuggestionsforimprovingthesituation.Discuss,anddecidetogether:whypoortimemanagementcanbecomeamajorproblemincompanieswhatprocedurescouldbeadoptedtoensurethattimeismanagedeffectively.Zhang:Hi,MsWang,youknow,ourcompanyissortofoutofcontrolthesedays.Don'tyouthinkso?Wang:Yeah.Everythingseemstobeindisorderhereinourcompany.Andthatobviouslyhasalottodowithpoortimemanagement.Zhang:Youmeanpoortimemanagementhascausedalltheseproblems.Why?Wang:Whentimeisnotwellplannedwithinacompany,theyusuallydonotallocateblocksoftimetospecified指导tasks.Theydonothaveadefinite明确的ideaofwhentheyshouldcompleteacertaintask.And…Zhang:AndIthinktheyoftenneglecttheorderingofpriorities.Imeancertaintasksneedourpriorattention.Butinourcompanyeverytaskistreatedonanequalbasis,evenifitisaveryurgenttask.Wang:That'sthepoint.Sotimeshouldbeplannedaccordingtotheimportanceofthetasksweneedtodealwith.Zhang:Sowhatdoyouthinkwecandosothattimeismanagedeffectivelyhereinourcompany?Wang:Youmeanwhatprocedureswecanadopt?Zhang:Sure.That'swhatourbossisaskingustodo.Right?Wang:Right.Ithinkwe'vegotalottodo.First,weshouldmakeallthestaffmembersrealizehowimportanteffectivetimemanagementistoourcompany.Zhang:Yes,Ithinkwecangivetheminstructionintimemanagement,especiallythoseinsupervisorypositions.Wang:Right,perhapswecanrunafewtrainingprogramsforthem.Ifneed,wemayinvitesomeexpertsfromoutsidetohelpus.Zhang:Anotherthingwecandoistomakeallthemanagers,oreveneverystaffmembers,comeupwithajobdescriptionoftheirown.Inthisway,theycanbeprettysureaboutwhattheyareresponsibleforandwhattheyarenot.分责Wang:Yes,that'sagoodidea.AndIthink,thetopmanagersofourcompanyshouldcomeupwithasetofrulesastowhatkindofjobsshouldbegivenpriority名词to.Inthisway,wecanmakesurethatimportanttasksaredealtwithfirst.Zhang:Goodidea.Sotosumup,ourcompanyshouldrunafewtrainingprograms,andeverystaffmembershouldwriteajobdescriptionoftheirown.Wang:Andrulesshouldbemadeastowhatkindofjobshouldbegivenpriorityto.EditedbyGlenLuo剑桥商务英语（BEC）中级口语考试试题口语考试分为三部分：第一阶段：考官和考生交流，时间大约3分钟1.Q：What’syourname?A：Mynameis(Kate)(注：括号内的为参考答案)2.Q：Whereareyoufrom?A：Icomefrom(JiangSuProvince)3.Q：Areyouastudentorworker?A：Iama(student/worker)4.如果你是学生：Q

：Whatdoyoulikemostaboutyourstudy?A：这个要你回答最喜欢的一门课Q：Andwhy?A：阐述你的原因，不要过于简单和复杂，三句话左右。这个考前要准备好。如果你不是学生：Q：Whatdoyoulikemostaboutyourwork?Q：Andwhy?A：阐述你的原因，不要过于简单和复杂，三句话左右。这个考前要准备好。要点:：以上四个问题，只要你简单阐述就行了，不要长篇大论，而且老师问什么，你回答什么，千万不要拖泥带水。5.Whatdoyouwearwhenyougotocollege?（如果你是学生，需要准备）6.Howdoyounormaldressforjob?(如果你是非学生，需要准备)7.Thecompanyhasadresscodefortheiremployee,what’syouviewpoint?(如果你是非学生，需要准备)8.Doyouthinkbusinessmanhaveenoughtimetorelaxthemselves?Andwhy?9.AboutfreetimeortorelaxworkShouldthecompanyofferleisurefacilitytoemployee?Andwhy?Matterpeoplefreetimeormoneymore?Andwhy?Isemployeeencouragedtoworkovertime?Andwhy?10.AboutBusinessnewsWhatkindofbusinessnewsismostinteresting?Andwhy?Howdoyoukeepupwithbusinessnews?Isitimportantforbusinesspeoplereadbusinessnews?Andwhy?11.AboutorganizingtimeDoyouthinkyouaregoodatorganizingthework?Andwhy?Isitimportanttobewellorganizedinthework?Andwhy?Doyouthinkpeoplewillworkmoreefficientlyiftheytakearegularbreaks?Andwhy?12.AboutconferenceHowusefulforbusinesspeopletogotoconferences?Whatmakesaconferenceinteresting?Andwhy?Doyouthinkpayforstafftocometotheconferenceinothercountry?Andwhy?要点：上述5－12题当问Doyouthink。。。。时，回答是Yes,Ithinkso/No,Idon’tthinkso当问Isitimportant。。。时，回答是Yes，itisimportant/No,itisnotimportant当问到Andwhy时，才回答原因。原因要说到三句以上，词汇要丰富，句子要正确，表达要清晰。同一个问题，搭档两人都要回答，所以后面一个人不要重复前一个人的词汇、句子等。如果是持相同观点的话，最好能从不同角度来讲。第二阶段：时间大概6分钟，每个考生分别发给一张带有三个不同题目的卡片，每个考生的题目都是不同的。考生需要从三个题目中选择一个题目，准备一分种，然后根据题目的要求他和提示作一分种的简短发言。每个考生作完发言之后，另外一个考生要根据他刚才的发言对其提出一个问题。Q：Selectingabusinessmagazine，whichismoreimportant?CostContentAimingtoincreasesalesofaproduct,whichismoreimportant?CuttingpriceAdvertisementChoosingsoftware,whichismoreimportant?PotentialbenefitHarddiskRequirementSelectingdeliveryservices,whichismoreimportant?ReliabilitySpeedForthemanager,whichexperienceismoreimportant?ExperienceEducationbackgroundWritinganewspaperadvertisingforajobvacancy,whichismoreimportant?DescriptionoftheworkExperienceneedbyapplicantDeligatingworktoothers,whichismoreimportant?ClearinorganizationChooseofpersonfrothetaskDecidingacompanywebsite,whichismoreimportant?TypeofinformationtoincludedDifferentkindofversion版本看法Whenimportinggood,whichismoreimportant?QualitycontrolTransportarrangementOperatingincompetitivemarket,whichismoreimportant?ProductpriceAdvertisingRecruitingyoungtrainees,whichismoreimportant?SchoolqualificationReferenceChoosingapersonalassistant,whichismoreimportant?JobneededskillsPersonalqualityDecidingtosellproductoninternet,whichismoreimportant?SecurityforcustomerDescribingsystemChoosingaplacetoholdatraining,whichismoreimportant?EquipmentavailableLocationChoosingabusinessqualificationtotake,whichismoreimportant?LengthofcourseCostManagingaproduct,whichismoreimportant?CommunicationskillsKeepingtobudgetMarkinganewbrand,whichismoreimportant?AgeoftargetcustomersDesignoflogoMaintainingstocklevels,whichismoreimportant?AccuraterecordsEfficientstoragesystemDealingwithcustomer’sinquiry,whichismoreimportant?ProductknowledgePolitenessChoosingatranslationservice,whichismoreimportant?LanguageofferedSpeedofservicePlantingalayoutforoffice,whichismoreimportant?OrganizingofspaceAmountoflightSendingoutnewcatalogues,whichismoreimportant?Up-datemaillistMethodofdeliverySettingupaproductionplantinanothercountry,whichismoreimportant?CostLaborsupplyTryingtoattractnewstaff,whichismoreimportant?CompanyreputationCompetitivewagesPreparingforanegotiationwithacustomer,whichismoreimportant?GettingaaccurateinformationinactiveChoosing