第一学期期中考试文秘英语A卷

-第一学期期中考试文秘英语A卷基本信息：[矩阵文本题]*姓名：________________________班级：________________________学号:________________________Partonesinglechoice（30scores）

A安排商务行程

B崩溃

C多面手

D呈现主动的形象

E快速有效地完毕任务

F口头或书面批示

G得力助手

H操作电脑软件

Iphotocopier

Jprinter

Kpapershredder

Lscanner

Mmultifunctionintegratedmachine

Noverheadprojector

Oansweringmachine

Pvideoconferencesystem

Q记住

R保存全部文献

S使用缩略图

T节省许多时间

U解决文献

V根据日期整顿文献

W打电话

X接电话

Y回电话

Z挂电话

Aa留言

Bb记下留言

Cc制订日程

Dd电话沟通

1.Righthandman[填空题]*_________________________________(答案：得力助手)2.Jackofalltrades[填空题]*_________________________________(答案：多面手)3.Fallapart[填空题]*_________________________________(答案：崩溃)4.Oralorwrittendirections[填空题]*_________________________________(答案：口头或书面批示)5.Arrangebusinessitineraries[填空题]*_________________________________(答案：安排商务行程)6.Operatecomputersoftware[填空题]*_________________________________(答案：操作电脑软件)7.Presentapositiveimage[填空题]*_________________________________(答案：呈现主动的形象)8.Performtasksquicklyandefficiently.[填空题]*_________________________________(答案：快速有效地完毕任务)9.扫描仪[填空题]*_________________________________(答案：scanner)10.投影仪[填空题]*_________________________________(答案：overheadprojector)11.复印机[填空题]*_________________________________(答案：photocopier)12.碎纸机[填空题]*_________________________________(答案：papershredder)13.打印机[填空题]*_________________________________(答案：printer)14.录音电话机[填空题]*_________________________________(答案：answeringmachine)15.多功效一体机[填空题]*_________________________________(答案：multifunctionintegratedmachine)16.视频会议系统[填空题]*_________________________________(答案：videoconferencesystem)17.Savealotoftime[填空题]*_________________________________(答案：节省许多时间)18.Keepinmind[填空题]*_________________________________(答案：记住)19.Usethumbnails[填空题]*_________________________________(答案：使用缩略图)20.Keepallthefiles[填空题]*_________________________________(答案：保存全部文献)21.Handledocuments[填空题]*_________________________________(答案：解决文献)22.Organizedocumentsbydate[填空题]*_________________________________(答案：根据日期整顿文献)23.Makeaphonecall[填空题]*_________________________________(答案：打电话)24.Putthephone[填空题]*_________________________________(答案：挂电话)25.Callback[填空题]*_________________________________(答案：回电话)26.Leaveamessage[填空题]*_________________________________(答案：留言)27.Takeamessage[填空题]*_________________________________(答案：记下留言)28.Answeraphonecall[填空题]*_________________________________(答案：接电话)29.Makeaschedule[填空题]*_________________________________(答案：制订日程)30.Telephonecommunication[填空题]*_________________________________(答案：电话沟通)Parttwosingleormulti-choice(total20scores,number3&44scoreseach)1Formalbusinessclothesforawomaninclude()

*Asuits(对的答案)BjeansCT-shirtsDSkirts(对的答案)EShirts(对的答案)Fsports2Formalbusinessclothesforamaninclude()

*Asuits(对的答案)BjeansCT-shirtsDties(对的答案)EShirts(对的答案)Fsports3.TherightseveringorderinaWesternrestaurantis(

)

AsidedishBdessertCmaincourseDstarterEsoup[填空题]*_________________________________(答案：DEACB)4.Choosetheproperphonecallsituationforeachsentence.（）

AgreetacallerBidentifyyourself

ChandleaphonecallforthebossDaskthecallertorepeat

ErespondtoawrongcallFendthephonecall

①Goodmorning,ABCcompany.

②Iamsorry.Mr.Smithischairinganimportantmeeting.Wouldyouliketoleaveamessage?

③I’msorry.You’vegotthewrongnumber。

④Couldyoupleaserepeatyourphonenumber?Ididn’tquitecatchit.

⑤Goodmorning.SalesDepartment.I’mLucyHuston.MayIhelpyou?

⑥Thankyouforcalling.Goodbye.[填空题]*_________________________________(答案：ACEDBF)5.Whichtopicsarerightforyourbusinessoccasions.()

*ApoliticsBweather(对的答案)CbossDsports(对的答案)EmaritalstatusFsalary6.Answeraphonecallpromptly,usuallywithin()or()rings[单选题]*AonetwoBtwothree(对的答案)CthreefourDfourfive7.Don’tprolongphoneconversation.Whichconversationyouthinkisrightforasecretary.()

A.Talkmorethan30minutesforprivacy.

B.Donotunderstandthecallerandneverasktherightpersontohandlethecall.

C.Speakclearlyandbrieflyinapleasanttonetogetrighttothepoint.

D.Toomanyinterruptsduringtheconversationandkeepthecallerwaitingsolong.

[单选题]*ABC(对的答案)D8.Choosethebestbehaviorforasecretarytohandlethecall.()

AEndaconversationwith“Thankyou“and“Goodbye”butputitfirst.

BPutthecalllaterwhenthecustomercutitdown.

CUsephraseslike“Couldyou““Wouldyou”and“Please”whenmakingrequest.

DIfyourbossisnotavailable,tellthecallertocallbackorleaveamessage.

*AB(对的答案)C(对的答案)D(对的答案)Partthreefillintheblanks(20scores)1Couldyouplease______________(预订)asingleroomwithshowerand____________(能够上网)forthenightsforOct26toOct.28.[填空题]*空1答案：reserve空2答案：internetservice2Iwouldbe______________(感谢的)ifyoucould____________(确认)myreservationbyfax.

[填空题]*空1答案：appreciated空2答案：confirm3Ihaveto_____________（取消）ourmeetingonOct28becauseIhavetoflytoSingapore_____________(急事)[填空题]*空1答案：cancel空2答案：foremergency4Pleaseacceptmy________________(道歉).Iwill____________(联系)youand_______________(安排)anotherappointmentwithyouassoonasIreturn.[填空题]*空1答案：apology空2答案：contact空3答案：arrange5Youarerequiredto__________(参加)ameetingaboutnewproductspromotionat9:30amonJune6intheconferenceroom.

[填空题]*_________________________________(答案：attend)Partfourwriteanoticeaccordingtothegiveninformation.(20scores)

你作为董事长办公室的秘书，要写一种会议告知，规定各部门经理准时参加11月11日下午2点在会议室召开的有关-投资计划（investmentplan）的第一次会议。NOTICE

Nov.9th,

Thefirstmeetingof-(

)willbeheldinthe(

)at2:00pmon(

).

Allthemanagersarerequestedto(

).

[填空题]*_________________________________答案解析：investmentplan

ConferenceRoom

Nov.11,

attendthemeetingPartfivedecidewhetherthebehaviorisrightorwrong(√or×,10scores)1.Asecretaryspeaksinasuitablevoicewhenmakingaphonecall.[判断题]*对(对的答案)错2.Asecretaryalwaysmakesandanswersprivatephonecallsintheof