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UnitedNationsDevelopmentProgramme
WhitePaper
MainstreamingFinancial
AggregationforDistributedRenewableEnergy
January2024
◆
Copyright©2024.Allrightsreserved.
OneUnitedNationsPlaza,NewYork,NY10017,USA
Disclaimer:Theviewsexpressedinthispublicationarethoseoftheauthor(s)anddonotnecessarilyrepresentthoseoftheUnitedNations,includingUNDP,orthe
UNMemberStates.
Coverphoto:UNDP/KarinSchermbrucker
Suggestedcitation:UNDP(2024).WhitePaper:
MainstreamingFinancialAggregationforDistributedRenewableEnergy,NewYork.
Acknowledgements
ThedevelopmentofthispaperwasfundedbytheGEF,ledbytheUNDPandpreparedbyexpertsfromTFE.
TheUNDPtaskteamresponsiblefortheproductionofthisreportwascomposedofEduardoAppleyardandMateoSalomon.
TheTFEteamthatwrotethispaperincludesAndréTroost,Dr.SamDubyandKumbiraiMakanza.
Thispaperbenefitedgreatlyfromtheinsightsfrom:AlexWanumeandChrisKanani(WinchEnergy),EricdeMoudt(AfricanFrontierCapital),ChristopherAidunandToukamNgoufanke(PersistentEnergy)andAnshulPatel(Bboxx).
WhitePaper:MainstreamingFinancialAggregationforDistributedRenewableEnergy
UNDP
UNDPistheleadingUnitedNationsorganizationfightingtoendtheinjusticeofpoverty,inequality,andclimatechange.Workingwithourbroad
networkofexpertsandpartnersin170countries,wehelpnationsbuildintegrated,lastingsolutions
forpeopleandtheplanet.
Learnmoreat
orfollow
@UNDP
TheClimateAggregationPlatform(CAP)
TheClimateAggregationPlatformisaGlobal
EnvironmentFacility(GEF)fundedflagshipinitiativeofUNDP,whichseekstosupportthestructuring
anddeploymentofinnovativebusinessmodelsandfinancialmechanismstoaccelerateenergyaccessandajustenergytransition.
TheCAPseekstoadvanceandraiseawarenessforinnovativesolutionstomarketbarriersforfinancialaggregationinthesmall-scale,low-carbonenergysector–withthegoaltoincreaseaccesstolow-costfinancingforcleanenergyinemergingmarkets.
Learnmoreat:
/climate
-
aggregation-platform
GEF
TheGlobalEnvironmentFacility(GEF)isafamilyoffundsdedicatedtoconfrontingbiodiversityloss,
climatechange,pollution,andstrainsonlandandoceanhealth.Itsgrants,blendedfinancing,andpolicysupporthelpdevelopingcountriesaddresstheirbiggestenvironmentalprioritiesandadheretointernationalenvironmentalconventions.Overthepastthreedecades,theGEFhasprovided
morethan$23billionandmobilized$129billioninco-financingformorethan5,000nationalandregionalprojects.
Page2|ClimateAggregationPlatform|WhitePaper|MainstreamingFinancialAggregationforDRE
Introduction
4
Contents
12DT2ee1frminiISnntghreoDedRtusEcftfoioinrnaDtnoRcEtieafrlimnagasnghcereieagtlsaatgiognregation656
2.1.1Considerationsaffectingtermsheetdesign6
2.2Keycomponentsofdrefinancialaggregationtermsheets8
2.2.1Operationsandserviceagreement8
2.2.2Datasharingagreement9
2.2.3Purchaseandsaleagreement9
2.2.4Loanagreement10
3.CasestudiesofpastandpresentDREfinancialaggregation
facilitiesandtransactions11
3.1Bboxxdistributedenergyassetreceivables$500,000pilotin
Kenya(2015)11
3.1.1Transactionstructure12
3.1.2Lookingtothefuture12
3.2WinchEnergy:$16millionmini-gridportfoliofinance(2021)13
3.2.1Transactionstructure13
3.2.2Lookingtothefuture13
3.3BrighterlifeKenya2:landmarkoff-balancesheetfacility(2022)14
3.3.1Transactionstructure14
3.3.2Lookingtothefuture15
4.DFIsandconcessionalfundsinvolvementinDREfinancial
aggregation17
Conclusion1
9
Page3|ClimateAggregationPlatform|WhitePaper|MainstreamingFinancialAggregationforDRE
Photo:UNDP/LouisFourmentin
Introduction
Lastyearmarkedthehalfwaypointtowardsthe2030deadline
forachievingtheSustainableDevelopmentGoals(SDGs).WhileconsiderableprogresshasbeenmadetowardstheSDG7
targetsoncleanandaffordableenergy,inparticularinrelation
toenergyaccess(7.1),675millionpeopleremainwithoutaccesstoelectricityandafurther2.3billionhavenoaccesstoclean
cookingsolutions.1Basedonthecurrentpaceofprogress,effortsmustbesignificantlyrampeduptoachievetheSDGtargetsby
2030.What’smore,althoughcleanenergyisacrucialelement
ofmostNDCs,moreambitioustargetsareneededtokeepus
belowthe1.5°Cthreshold.2WeneedtogreatlyenhancethelevelofpublicandprivateinvestmentinsolutionssuchasDistributedRenewableEnergy,toadvancesustainabledevelopmentand
deliverthegoalsoftheParisAgreement.Toachievethis,new
approachesareneededtode-riskinvestmentsandcrowdinnewsourcesofcapital.
Financialaggregation,definedinthecontextofthispaperastheaggregationofDistributedRenewableEnergy(DRE)receivables,holdsgreatpromiseinreducingthemismatchbetweenDRE
fundingneedsandinvestorrequirementsandinturnincreasingcapitaldeploymentinthesector.Whendesignedcorrectlyanddeployedinsuitablemarkets,theseinstrumentscanofferfasterandmoreaffordableaccesstocapital.
However,financialaggregationinstruments,inparticularoff-
balancesheetonesarecomplex,expensivetosetup(asmuchasUS$2millioninsomeinstances3)andinvolvemanylengthyprocesses–Itcantakeuptotwoyearstocloseatransaction.Theirsuccessfulimplementationdependsonafavourable
enablingenvironmentandtheexistenceofasufficientlylargepipelineofDREassetsoftherightcharacteristicsandquality.Atthemoment,onlyahandfulofmarketplayerscanmeetsuchconditionsorareabletoabsorb,ontheirown,theticketsizesrequiredbyinvestorstojustifysuchanundertaking.Therefore,untilveryrecently,therewerefewexamplesoftransactions
trulyshowcasingthepotentialoffinancialaggregationintheDREsector.
Furthermore,arecurrentmessagethroughouttheextensiveconsultationsthattookplaceinthecontextoftheClimate
AggregationPlatformandthedevelopmentofits
‘Financial
AggregationforDistributedRenewableEnergy’reportsseries
istheneedtoelucidatefinancialaggregationtransactions
throughreal-lifeexamples.Morespecifically,whilethere
hasbeenpioneeringworkdonebyleadingDREcompanies,
arrangers,andinvestorstoclosesuchtransactions,thisworkistypicallydoneinsiloes.Asaresult,thereislimitedknowledgedisseminationonhowtostructureandclosesuchtransactions.
Thiswhitepaperservesasaninitialattempttoshedlightonthemainingredientsinvolvedinclosingcost-effectiveandscalableDREfinancialaggregationtransactionsandshareinsights
andlessonsfromreal-lifeexamples.Thepaperseekstoequipinvestors,DREcompaniesandtransactionarrangersinterestedinfinancialaggregationwithknowledgethatcanhelpthem
1TrackingSDG7:TheEnergyProgressReport.2023(
Link
)
2InternationalRenewableEnergyAgency(IRENA).2023.(
Link
)
3Basedoninterviewsundertakeninthecontextofthispaper.
betterunderstandandnavigatethisprocess.Theintentionis
thatthiscanpavethewayforfurthermainstreamingoffinancialaggregationintheDREsectorandpointtoopportunitiesto
streamlineandreducethecostandtimerequiredforsuch
transactions(e.g.,throughthesharingofbestpracticesandthedevelopmentofstandardizedagreements).
ThepaperwasdevelopedinthecontextoftheClimate
AggregationPlatform(CAP),aGlobalEnvironmentFacility
(GEF)-fundedprojectimplementedbyUNDP,whichseeksto
promotethescale-upoffinancialaggregationforsmall-scale,low-carbonenergyassetsinemergingmarkets.Itbrings
togetherinsightsfromdetailedinterviewswithDREcompaniesandarrangersthatwereinvolvedinpasttransactions.
ThepaperopenswithabriefexplanationofDREfinancial
aggregationanditsdifferentmanifestations.Chapter2followswithadetaileddescriptionofDREfinancialaggregationterm
sheetsandaconcretecaseoutliningkeyconsiderations
affectingtheirdesign.Chapter3discussesthekeylessons
emanatingfromthreepioneeringDREfinancialaggregation
transactions,twoofwhichweredoneintheKenyanmarketandoneinUgandaandSierraLeone.Lastly,Chapter4touchesontheroleofconcessionalfundsinenablingfinancialaggregationintheDREsector.
Page4|ClimateAggregationPlatform|WhitePaper|MainstreamingFinancialAggregationforDRE
$
SpecialPurposeVehicle
Investors
Untilrecently,instancesofDREtransactionsinvolvingsuch
complexmechanismswererare.Infact,onlyahandfulofpureoff-balancesheettransactionshavebeenclosedintheDREsectorinsub-SaharanAfricatodateandthesehavemainly
beenintheOff-gridSolar(OGS)sector(See
Chapter3
).
Establishedplayersinthissectorarerelativelymatureandarelookingtoleveragethevalueoftheircustomerreceivables
toaccessdebttofundfurthergrowth.Incontrast,other
DREsectorsarestillatarelativelyearlygrowthstage.Moretraditionalfinancinginstrumentsarestillmostappropriateinthesesectorsatthisstage.
4UNDP-ClimateBondsInitiative(2022).LinkingGlobalFinancetoSmall-ScaleCleanEnergy;FinancialAggregationforDistributedRenewableEnergyinDevelopingCountries,NewYork.(
Link
)
1.DefiningDREfinancialaggregation
Small-scaleenergyassetscanbeaggregatedintoportfolios
toachievescaleandattractlargerinvestmentticketsizes4inaprocessdefinedasfinancialaggregation.Itcantaketheformofsecuritizationoffuturecashflows(accountsreceivables)
andtheaggregationoftheseintopoolingstructures,typicallySpecialPurposeVehicles(SPVs).Itcanalsotaketheform
ofaggregationofprojectsintoportfoliosforprojectfinance
purposes.Securitizationofreceivablesismorecommonly
performedinproduct-basedsectors,forexampleSolarHomeSystems(SHSs),whileprojectaggregationismorecommonlydeployedinproject-basedsectors,mainlymini-gridsand
captivepower.Financialaggregationinitspurestforminvolvescompletetransferalofthesecuritizedassetsintoanoff-balancesheetstructure,suchasanSPV,asFigure2indicates.This
meansthattheDREcompany,theoriginatoroftheassets,effectivelysellstheassetstotheSPV.
Intheory,thisprocessreducestheriskofthesecuritized
assetsforaninvestorandultimatelythecostofcapitalfortheoriginatorbyeffectivelyseparatingtherisksofsecuritized
assetsfromthatoftheoriginator.Separationofriskalsomeansthatifthecompanywhoinitiallysoldordevelopedtheasset
(theoriginator)failsandisliquidated,itwillhavenorecourseovertheassetsheldbytheSPV.
Successfulattemptshavebeenmadeinothermarkets,notablyKenya,toemployelementsofpureoff-balancesheetstructuresinwhatwetermquasioff-balancesheettransactions.In
theseinstances,originatorsselltheirsecuritizedassetstoa
limitedliabilitypartnership,whichtheyco-ownwithanentity
responsibleforarrangingthefacility.Theoriginator,asaresult,stillhasrecoursetotheassets.
Finally,amorecommonapproachduetotherelativelysmall
sizeofthemarket,hasbeentosecuritizeDREreceivables,
withoutaggregatingandtransferringthemtooff-balancesheetorquasioff-balancesheetstructures5.Theassetsremainfully
onthebalancesheetofthecompany.Whilenotaggregation
perse,thequantificationoffuturecashflowsimprovesthe
company’sinvestorpitchandcanbeusedaspartofthecollateralrequirementsforaloanorastheonlycollateralincaseswhere
moreprogressiveinvestorsareinvolved.Dealscanbesmallerastransactioncostsaresignificantlylowerthanoff-balancesheettransactions.Thispaper,however,focusesontransactionsthatinvolvesomedegreeofoff-balancesheetsecuritization.
5InthecontextoftheCAPFinancialInnovationChallenge,HypoportAfricahasworkedona
syntheticsecuritizationstructureforsolarhomesystemswherethelegalownershipofassetsismaintainedontheoriginator’sside,andnoseparatelegalentityisrequired.
OriginatorsellsDREassets:
•Projects(Mini-gridsorcaptivepower)
•Customerreceivables(OGS,mini-grids,
captivepowerorEVs)
Asset-backed
securities
OriginatoroftheDREAssets
$
Figure1:Basicdepictionofanoff-balancesheetsecuritizationtransaction
Source:Author’sowndiagram.
TolearnmoreaboutfinancialaggregationpleaseseeUNDP’sandtheClimateBondsInitiativereporton
“
LinkingGlobalFinancetoSmall-ScaleCleanEnergy
”.
Page5|ClimateAggregationPlatform|WhitePaper|MainstreamingFinancialAggregationforDRE
Assets
•Minigrids
•C&ISolar
•Electricvehicles•OGS
Legaland
regulatory
•Licensing
•Set-upand
runningexpenses•LocalSPVsviable/ required?
•Issuitablelocalcapitalavailable?•Taxsystem
Receivables
•Fixed(e.g.PPA)•Variable(e.g
PAYGO)
•Reportingandverification
systems
•Connectionorprojectlevelaggregation
Structure
•On/Offbalancesheet
•Debtorequitybased
•Tenureduration
•Discrete
Investmentsorrollingcapitalstructure
•Scalabilityandreplicability
Aggregationmechanisms
2.TermSheetsforDREfinancialaggregation
2.1Introduction
totermsheets
Althoughtheyaretypicallynon-binding,termsheetsserve
asthetemplateandbasisforthemoredetailedandlegally
bindingdocumentsthatspecifythetermsandconditionsof
aninvestmentorbusinesstransaction.Assuch,termsheets
needtocarefullydetailthemostimportantstructuralelements
ofaninvestment.Aggregationbasedtransactionshave
additionalcomplexityincomparisontothemorecommonand
straightforwardtransactions,andassociatedtermsheetsneedtoreflectthis.Theshapeanddesignofanaggregationmechanismwilldependonamyriadoffactorsincludingthetypesofassetstobeaggregatedandthelocationoftheseassets.Figure2
belowshowssomeofthekeyconsiderationsofanaggregationmechanismandtheelementsthataretypicallycoveredinthe
supportingtermsheets.Section2.1.1belowpresentsanexampleofhowthesedifferentconsiderationscanmanifestinpractice.
2.1.1Considerationsaffecting
termsheetdesign
Asanillustration,thissectiondissectsthekeycharacteristicsofanaggregationfacilitycurrentlybeingdevelopedbyTFEalongthecategoriesoutlinedinFigure2.
ThenewfacilityseekstoenableDREdeveloperstoconvert
theirmostsignificantasset(theirrightstofutureenergy
payments/revenues)intocashimmediately(insteadofslowlyoverthelifetimeofaproject)bysecuritizingtheserevenues.
Thefundusesdatastreamsfromcustomerrelationship
managementsystems,demographicdatabases,andGISlayerstocategorizeandclustercustomersbasedonfactorsincludingbutnotlimitedtoabsoluteexpectedrevenue,potentialupsideordownsiderisk,paymentrisk,businesstypeorgender.Thefundthenusesitsproprietaryalgorithmstoaccuratelyforecasttheexpectedrevenueofeachclusteroveragiventimeperiod.Followingtheforecasting,thefundseekstoringfencecash
flows,factortheexpectedreceivablesandofferlowinterest
loanstoDREbusinessesbasedonthestrengthoftheexpectedrevenueofstable,highvalueclustersofinterest.
ThekeycharacteristicsofthefundwhichwillhaveimplicationsfortermsheetdesignaredefinedbyTFEasfollows:
Assets
·Mini-gridandCommercialandIndustrial(C&I)receivables.
Theserefertoanyfuturecashflows.Inthecaseofmini-gridsfuturecashflowsaretypicallystructuredasflatfeespaidbycustomersatregularintervalsorvariableconsumption-basedpaymentsataspecifiedtariffstipulatedinthecustomer
contract.C&Icashflowsaretypicallystructuredsimilarly–
customerscanalsopayflatfeesatregularintervals,while
consumption-basedpaymentsareprovidedforinpower
purchaseagreements(PPAs).PPAscaneitherbestructuredona“takeorpay”basiswhereallenergygeneratedbythesystemmustbepaidforbythecustomeror,alternatively,onthebasisthatthecustomeronlypaysforwhattheyconsume.
DREsectorspecific
Thefundrefinancesexistingprojectsfromlicenseddevelopers;
·Thefundcanbecomefinanciallyprofitableataminimumsizeof$10million;
·Earlyinvestorsareimpactfocusedwithafocusontarget
sub-SaharanAfrican(SSA)countriesincludingNigeriawherethefacilityislaunchingfirst;
·ThefacilityhasreceivedextensiveadvicefromlocalcounselinNigeriatomakesurethatthemechanismiscompliantwithalllocalregulationsandistaxefficient;
·Thefacilityworkswithdeveloperswhoowntheassets.By
refinancingthereceivablesstreamsonly,noassetownershiptransferisrequired;
·Refinancingexistingassetsmeansthatthefacilityisless
exposedtotheavailabilityoflocalfinance.
DRESector
specific
•Businesslicensing•Transactionsize
•Investor
preferences
•Sectorregulations•Assetownershipstructure
•Workingcapital
availability
Geography
•Localstructure
•Hybrid
•Purely
international
•Riskmanagement
andmitigation
•Impactassessment
andreporting
•Dataandreporting
systems
•Longterm
sustainability
Figure2:Mainconsiderationswithpossiblepermutationstobecoveredintermsheets
Source:Author’sowndiagram.
Page6|ClimateAggregationPlatform|WhitePaper|MainstreamingFinancialAggregationforDRE
Receivables
·Every‘asset’underconsiderationforthefundmusthavea
reliabledatafeed.Thesecanbethevariablepaymentsfromindividualsmartmetersonamini-gridorfixed,performance-basedpaymentsfromaC&IPPA;
·Thefacilityusesdatastreamsfromindividualcustomersmartmeters,demographicdatabases,andGISlayerstocategorizeandclustercustomersbasedonfactorsincludingbutnot
limitedtoabsoluteexpectedrevenue,potentialupsideordownsiderisk,paymentrisk,businesstypeorgender;
·Thedataprovidestransparencyaswellasallreportingandthird-partyverificationfunctionality;
·Usingthisdata,thefacilityseekstotoaggregateand
refinanceindividualmini-gridcustomerconnectionsaswellasentireC&Iprojects.
Legalandregulatory
ForthespecificcontextofNigeria:
·LendingasaforeignentityinNigeriaispossible;
·TaxesonNigerianinvestments(loanproducts)aremoderate(e.g.,10percentwithholdingtaxinNigeria);
·ForeignentitieslendingtolocalcorporateentitiesdonotneedanSPVorotherspecificlicensestoconductsuchactivities;
·ForeigncurrencyinvestmentsintoNigeriaareexposed
tohighcurrencyrisksduetocurrencydepreciationand
conversion.Availabilityofforeigncurrencyisalsolimitedinthecountry;
·Nigeriaappliesforeignexchangecontrolsonthetransfersofforeigncurrencyandlocalcurrencyintoandoutofthecountry;
·Alocalbankaccountcanonlybeopenedwithalocal/residentSPV,butthefundcanalsouselocalintermediariesandescrowagentsforthepurposeofcollectingpaymentsinNaira;
·AforeigninvestorseekingtoinvestcapitalinNigeriaby
wayofdebtorequitycanbringintheinvestmentcapital
throughanauthorizeddealer(typically,alicensedNigeriancommercialbank);
·Acertificateofcapitalimportation(CCI)mustbeobtainedin
relationtothecapitalimportation.ThecertificateisalsousedtofacilitatethepurchaseofforeigncurrencyintheOfficialMarketwhenaninvestorseekstoexportorrepatriatetheirinvestment;
·CCIdoesnotguaranteethatthecertificateholderwillalwayshaveaccesstoforeigncurrency;
·TheCentralBankofNigeria(CBN)tendstoimpose,fromtimetotime,capitalcontrolstomanagethereserveofhardcurrencies;
·AlltypicalformsofsecurityorcreditenhancementarepossibleinNigeria(fixedcharges,floatingcharges,
guaranteesetc.);
·ThecostofregisteringsecurityattheCorporateAffairs
Commission(CAC)is0.35percentoftheamountsecuredbythecharge;
·Stampdutieswillalsoapplytotheloandocumentation.Therateofstampdutyis0.125percentforsecuredtransactionsand0.375percentforunsecuredloans;
·Keyenergyandrelatedregulationstobecompliedwithinclude:
(a)ElectricPowerSectorReformAct2005–ThisistheprincipallegislationforthepowersectorinNigeria;
(b)NERCRegulationsforMiniGrids2016–Thisregulationregulatesthedevelopmentandoperationsofmini-gridsinNigeria;
(c)NERCLicensingandOperatingFeesRegulations2010–Thisregulationprescribesthelicensingfeesandoperatingfeesthatshouldbepaidbylicenseesinthepowersector;
(d)EnvironmentalImpactAssessmentAct:Thislawstates
therequirementforanenvironmentalimpactassessmentforpowerprojects.
Geography
·Purelyinternational,whichmeansthatallstructurespertainingtothedealareoffshore.CapitalislentwithoutalocalentityorlocalSPV.
Structure
·DomiciledintheNetherlands;
·ADutchlimitedcompany(“NLBV”)wasselectedbecauseof:。Setupcostandtimeefficiency;
。Easeofoperation;
。Regulation;
。Limitedtaxleakage(taxefficienteconomy,yetstillfairtax);
。Reputationandfamiliarityamonginvestors.
·Mechanics:
。TheNLBVissuesdebtnotestoselectedinvestors;
。Notesincludeonetypeofclassorvariousclasses(e.g.
seniororjunior).Thisiscommonplaceinblendedfinance;
。NLBVinvestsintothefund(debtand/orequity);
。ThefundlendstoDREcompanies–EachborrowerhasauniqueloanagreementunderNigerianlaw.
·Assetsareaggregatedinfunding‘windows’withalimitedtenure.
Investmentsinthefundatlargecanbediscrete(attachedtoaspecificwindow)orrolling(recycledintosubsequentwindows).
Page7|ClimateAggregationPlatform|WhitePaper|MainstreamingFinancialAggregationforDRE
DRE
Financial
Aggregation
TermSheet
2.2KeycomponentsofDRE
financialaggregation
termsheets
DREfinancialaggregationtermsheetstypicallyhavefourcomponents:
serviceformatureDREsectorsonwhichtheservicelevel
agreementcanbemodelled,forexampletheMini-gridQualityAssuranceFramework(QAF).6
OperationsandserviceagreementsforDREfinancial
aggregationwilltypicallyrequireclausespertainingtothe
elementspresentedinTable1below.
Operations
andServiceAgreement
(QualityandperformanceexpectationsimposedupontheO&Mserviceprovider)
DataSharingAgreement
(DSA)
(Conditionsandprocessesfordatasharingbetweentheinvolvedentities)
PurchaseandSaleAgreement(PSA)
(Onlyforoff-balancesheettransactions:
Conditionsandprocessesofsaleof
DREassetsfromtheoriginatortothe
purchaser,typicallythefinancier)
LoanAgreement
(Allthecreditterms,includinginterestrates,repaymentscedules,andmore)
Figure3:OverviewofDREfinancial
aggregationtermsheetcomponents
Source:Author’sowndiagram.
2.2.1Operationsandserviceagreement
OperationsandServiceAgreementsareusuallyrequired
whenthepartythatacquiresorownstheDREassets(typicallytheSPVsetupbythetransactionarranger)doesnotwholly
(i)operateandmaintaintheassethardwareandsoftware
serviceor(ii)servicetheend-users.Inthisscenario,thepartywillcontractwhollyorpartiallytheoperations,maintenance
andservicingcomponentstotheoriginalassetownerand|oranyothercapablethirdparty.Thisentity,“theoperator”,is
responsibleforthedailyoperationandmaintenanceofthe
hardware,softwareandhumanresourcesrequiredtoprovidetheDREproductorservicetotheenduser.Thisarrangementiscommonwhentheoperationalcomponentisnotacore
capabilityoftheassetownerandcanbedonemoreeffectivelybyanotherentity.
Theoperationsandserviceagreementoutlinesthespecific
rolesandresponsibilitiesofthepartiesinvolved,thedurationoftheagreement,theremunerationstructureandlevelofservicerequired.Thelevelofservicerequiredvariesfromsectorto
sector.Therearewidelyrecognizedindustrystandardsof
KEYELEMENTTOINCLUDE
DESCRIPTION
Detailedscope
ofOperations
andMaintenance
(O&M)services
AlltaskstobeexecutedbytheO&M
provider(e.g.,ensuringhighquality
serviceuptime,uninterruptedoperation
ofcustomercomplaintssystems,etc.).
Outliningthe
performance
standardsto
beachieved
Qualitystandardspertainingtotechnical
performance(e.g.,voltagevariationsandsystemaverageinterruptionfrequencyindex(SAIFI)).
Detailingall
guaranteesand
warranties
Includesallguaranteespertainingtoservicelevelsaswellasproductwarrantieswhererelevant(off-gridsolarproductsinthe
caseofproduct-basedsectorsorancillaryproductssuchassmartmetersinservice-basedsectorssuchasmini-grids).
Detailingthe
insurancepolicy
(ifrequired)
Theseincludeinsurancepoliciesthatprotecteitherthefinancierortheproviderfrom
eventssuchasemployeeinjury,etc.
Detailingthe
limitationsand
liabilities
Referstothelimitati
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