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Unit2职业综合英语1ENGLISHFORCAREERSUnit2

Office新职业英语1/69ContentsListening&Speaking4Warming-up1ReadingA2ReadingB3LanguageLab7LanguageLab7Writing5Mini-project62/69Warm-1TaskReadMr.Thomson’sscheduleforTuesday.Writeyourschedulefortoday.Tuesday08:30Takethecarforaservice.09:00Studythesalesdataoflastmonth.10:30DiscusssaleswithMr.Black.12:00Haveworkinglunchwithallmanagers.13:30Ringthedentist.14:00Makeplansfornextweek’ssalesconference.17:00Collectthecarfromthegarage.3/69Warm-2TimeThingstodotoday4/69ReadingAReadingATextTask1Task2BusinessKnow-how5/69TextA-1Secretaries

Secretariesmaybeknownbyavarietyofothertitles,likeadministrativeassistants,clerks,orpersonalassistants.Althoughallofthesetitlessharethecommonthemeofadministrativetasks,theymayreflectdifferenttypesofsecretarialjobs.Secretarialpositionsarequiteold.GreekandRomanbusinessmenandpoliticians,forexample,usedpersonalsecretariesandclerkstomanagetheiraffairs.ReadingA6/69TextA-2-1Asecretary’sjobistokeepanofficerunningsmoothly.Secretarieshaveawiderangeofduties,dependingontheofficesthattheyworkfor.Ataminimum,asecretaryhandlescorrespondence,keepstrackofschedules,managesafilingsystem,andoperatesofficeequipmentlikephones,faxmachines,andcopiers.Mostsecretariesanswerphonesanddirectphonecallstotheappropriatepeople.ReadingA7/69TextA-2-2Somesecretariesalsohandlesuppliesorderingforanoffice,andmaydealwithbudgeting,bookkeeping,andpersonnelpaperwork.Asecretaryisexpectedtohaveexperiencewithcomputersandotherelectronics,asheorshewillhandleagreatdealofelectronicmaterial,includingcorrespondence.ReadingA8/69TextA-3

Goodsecretariesareextremelyefficientandwellorganized.Inadditiontohavingclericalskills,theyareskilledmanagersoftimeandpeople.Althoughtheymaynotbeaswell-paidandrespectedasmanyhigher-rankingpeople,theyareoftenveryimportantpeopleintheiroffices.Theyanticipatetheneedsofofficestaff,solveproblemsquickly,andworksoefficientlythatmanypeopledonotrealizehowvaluabletheyareuntiltheyleavethejob.Goodsecretariesalsohaveexcellentpeopleskills.Theycanbetrustedinhandlingconfidentialmaterial,topexecutives,andtheday-to-daychaosthatisoftenpresentinabusyoffice.ReadingA9/69TextA-4Employmentprospectsforsecretarialpositionsaregenerallygood,especiallyforskilledindividuals.Manyvocationalschoolsoffercoursesforpeoplewhoareinterestedinbecomingsecretaries.Thesecoursesincludeclassesintyping,documentmanagement,filing,andotherskillswhichagoodsecretaryshouldbringtothejob.Althoughitispossibletopursueasecretarialpositionwithoutthiseducation,itcanbechallenginginaworldwhereprofessionsarebecomingmoreandmorespecialized.ReadingA10/69A-Trans-1ReadingA秘

秘书可能会有很多其它不一样头衔,比如行政助理、文员或私人助理。尽管全部这些头衔都以行政工作为主旨,但它们却反应了不一样种类秘书工作。秘书岗位十分古老,比如,古希腊和罗马商人和政客们就曾雇用私人秘书和文员来管理他们事务。11/69A-Trans-2

秘书工作就是使办公室顺利运转。秘书职责范围很广,依据他们所在办公室不一样而各异。就最低要求来说,秘书要处理信函,跟踪日程安排,管理文件系统,操作电话、传真机、复印机等办公设备。许多秘书还要接听电话,并将其转给适当人员。有些秘书还要负责办公室用具采购,他们也可能会处理预算、簿记和人事文档。秘书应该具备使用电脑和其它电子设备经验,因为他们将处理大量电子资料,包含往来信函。ReadingA12/69A-Trans-3

好秘书工作效率极高,且有条不紊。除了具备文书技能之外,他们还善于管理时间和人员。尽管他们薪水和受尊敬程度可能不如其它更高级别人员,但在办公室中他们往往起着十分主要作用。他们能预估办公室人员需求,快速处理问题。他们工作效率非常高,以至于许多人直到他们离开之后才意识到他们价值所在。好秘书还善于人际沟通。他们也非常值得信赖,能够委托他们处理机密文件,与高层管理人士打交道并应付在繁忙办公室里经常会出现混乱情况。ReadingA13/69A-Trans-4

秘书行业就业前景通常很好,对有经验者尤其如此。许多职业学校为有意当秘书人们提供了培训课程。这些课程包含打字、文件管理、文件归档,以及一个好秘书在工作中所必须具备其它技能。即使没有这些培训要取得秘书职位也是有可能,但这在一个越来越专业化社会里可能非常含有挑战性。ReadingA14/69alotofthingsofthesametypethatare

differentfromeachotherinsomewayReadingAavarietyofe.g.

Thegirlscomefromavarietyofdifferent

backgrounds.15/69e.g.

Thelowvalueofthedollarreflectsgrowing

concernabouttheUSeconomy.ReadingAreflectv.toshoworbeasignofaparticularsituationorfeeling16/69e.g.

1.Thepricedependsonthequality.ReadingAdependonbedecidedby2.Itdepends(on)whetheryouwanttodoitornot.17/69e.g.

Lookingafteracatcostsaminimumof$2,000

ayear.ReadingAminimumn.

thesmallestamountofsomethingornumberofthingsthatispossibleornecessary18/69e.g.

1.Computerscanhandlehugeamountsofdata.2.Mysecretarywillhandleallthedetails.ReadingAhandlev.

todothethingsthatarenecessarytocompleteajob19/69e.g.

It’sdifficulttokeeptrackofallthenew

discoveriesinmedicine.ReadingAkeeptrackoftopayattentiontosomeoneorsomethingsothatyouknowwhatishappeningtothem20/69e.g.

1.Marywasexperiencedinoperatingthecomputers.2.Thecompanyoperatesfivefactories.ReadingAoperatev.touseandcontrolamachineorequipment;torun21/69e.g.

Ididn’tfeelthatthiswasanappropriatetimeto

mentionthesubjectofmoney.ReadingAappropriatea.correctorsuitableforaparticulartime,situationorpurpose22/69totakethenecessaryaction,especiallyinordertosolveaproblemReadingAdealwithe.g.

Theyshoulddealproperlyandfairlywithanycomplaint.23/69e.g.

AllstaffthinkMariaisaveryefficientsecretary.ReadingAefficienta.

workingwellandeffectivelywithoutwastingmoneyorenergy24/69v.toexpectthatsomethingwillhappenandbereadyforitReadingAanticipatee.g.

Itisanticipatedthatnextyeartheworkers’wagewillincrease.25/69a.spokenorwritteninsecretandintendedtobekeptsecretReadingAconfidentiale.g.

Doctorsarerequiredtokeeppatients’recordscompletelyconfidential.26/69n.aperson,job,plan,etc.thathasgoodchanceofsuccessinthefuture;apossibilitythatsomethingyouhopeforwillhappenReadingAprospecte.g.

1.Themanagerheldoutbrightprospectsforme

ifIwouldaccepttheposition.2.Iseelittleprospectofhisrecovery.27/69n.oneperson,consideredseparatelyfromtherestofthegrouporsocietyReadingAindividuale.g.

Itisimportanttoknowthattheviruscanbepassedfromindividualtoindividual.a.

consideredseparatelyfromotherpeopleorthingsinthesamegroupe.g.

Eachindividualleafonthetreeisdifferent.28/69v.tocontinuedoinganactivityortryingtoachievesomethingoveralongperiodoftimeReadingApursuee.g.

Christinepursuedheractingcareerwithgreatdetermination.29/69a.difficultinaninterestingorenjoyablewayReadingAchallenginge.g.

Teachingyoungchildrenisachallengingandrewardingjob.30/69A-Task1Task1

Tickoffthedutiesandskillsmentionedinthepassage.

Whatarethedutiesforatypicalsecretary?Whichskillsarerequiredinagoodsecretary?handlingcorrespondencemanagingafilingsystemkeepingtrackofschedulesoperatingandmaintainingofficeequipmentdealingwithphonecallshandlingorders,budgetingorbookkeepingmanagingtrainingorotherpersonnelworkbeingskillfulinmanagingtimeunderstandingstaffneedsandsolvingtheirproblemshandlingcustomers’complaintseffectivelybeinggoodatinterpersonalrelationsbeingskillfulinhandlingpaperworkbeingabletosettleofficechaosknowinghowtodealwithothercompanies√√√√√√√√ReadingA31/69A-Task2Task2

Decidewhetherthefollowingstatementsaretrue(T)orfalse(F)accordingtothepassage.StatementsTrueFalse1.Secretariesdealwithcommonadministrativetasks.2.Secretarialpositionsdidn’tappearuntiltheearly20thcentury.3.Themaindutiesofsecretariesdifferalotfromindividualtoindividual.4.Agoodsecretaryshouldbeveryskillfulindealingwithpeople.5.Secretarialjobsarenotpopularnowbecausesecretariesareusuallynotwell-paid.TFFTFReadingA32/69BusinessKnow-howMakingPhoneCalls

●Givethecompanynameinthegreeting;●

Makeclearwhothecalleris;●

Speakclearlyandslowlyinafriendlyvoice;●

Neverinterruptthepersonwhilehe/sheistalking;●

Donotanswerthephonewhileeating;●

Hangupthephonegently.33/69ReadingBTextTask1Task2ReadingB34/69TextB-1SWAPIndustriesNewsletter

ReadingB35/69TextB-2

THECHRISTMASPARTY

Friday,December12,,from6:00p.m.to9:00p.m.TheannualChristmasPartyofSWAP(China)willtakeplaceattheHongKongClubonFriday,December12from6:00p.m.to9:00p.m.ThisisalwaysagoodstarttotheChristmasseason—socializingwithcolleagues,familiesandfriendsinthedelightfulsurroundingsoftheHongKongClub,gazingoutattheChristmaslights,andenjoyingaluxuriousbuffet.Dresscode:Nojeans.Mobilephonesmustbeturnedoffwithintheclub.EachbranchofSWAP(China)pleasesendfivepersonstoapplybeforeDecember5,bymailingthefollowingformtosarawong@SWAPC.Forfurtherinformation,pleasecallSaraWong:53116755oremailher.ReadingB36/69TextB-3ReadingB37/69B-Trans-1ReadingB38/69B-Trans-2ReadingB39/69B-Trans-3ReadingB40/69B-Task1Task1

Decidewhetherthefollowing

statementsare

true(T)orfalse(F)

accordingtothenewsletter.()1.

TheissueofthenewsletterdatedNovember20,isfromSWAP(China)HeadquartersHongKong.()2.SWAPFujianLtd.isawardedExcellentEnterprisewithForeignInvestment

for-bySWAPIndustries.()3.OnlySWAPstaffmembersareinvitedtotheChristmasPartyattheHongKongClub.()4.PeoplewhoattendthePartyaresuggestedtodresscasuallyandturnofftheirmobilephonesattheclub.()5.EachbranchofSWAP(China)cansendatleastfivepersonstoapplybeforeDecember5,.TFFFFReadingB41/69B-Task2-1Task2

FillintheapplicationformandemailittoSara,expressingyourhopetoattendtheParty.Tosarawong@SWAPCCCFromwanglili@SWAPCSubjectApplicationtoattendChristmasPartyDearSara,AsoneofthefivecandidatesfromSWAPFujianLtd.,IamwritingthisapplicationtoattendthecomingChristmasParty.Itwillbeagreathonorformetorepresentourcompanytomeetcolleaguesandfriendsthere.It’salsoagoodrewardformytenyears’serviceforSWAP.ReadingB42/69B-Task2-2Lookingforwardtoyourconfirmation.WangLiliPurchasingManagerofSWAPFujianLtd.ApplicationFormforTheChristmasPartyonDecember12,FullnameandpositionWangLili,PurchasingManagerofSWAPFujian

ContacttelephonenumberMobilePhonefficePhonemailaddressWanglili@SWAPCReadingB43/69ListeningTask1Task2Task3Task4Task5Listening&Speaking44/69L-Task1Task1

ShirleyisMr.Muller’ssecretary.

Listentothetelephone

conversation

andcheckhernotes.Didshemake

any

mistakes?ScriptDavidCharlescalled.

Callhimbackbefore5:30—it’surgent.

PhoneNumber:82372598

6:3082375598Listening&Speaking45/69L-1-ScriptTask1

Script

Listening&Speaking46/69L-Task2Task2

Listentoaphonemessageand

completethefollowing

note.Script

TelephoneMessageFrom:For:Phonenumber:Message:EllenPolly8021DeleteallemailsfromEllen.

Don’topentheattachedfiles.Listening&Speaking47/69L-2-ScriptTask2

Script

Listening&Speaking48/69L-Task3Task3

AnnaisphoningMr.Brownfor

anappointment.Listen

to

the

conversationandchoosethebest

answertoeachquestionyouhear.Script1.A.OnMonday.B.OnTuesday.C.OnWednesday.D.OnThursday.2.A.He’llvisitthefactory.B.He’llhavelunchwithsomeone.C.He’llmeetsomeonefromtheHeadOffice.D.He’llhaveanimportantmeeting.3.A.OnTuesdaymorningat9:30.B.OnTuesdayafternoonat3:00.C.OnWednesdaymorningat9:30.D.OnWednesdayafternoonat3:00.Listening&Speaking49/69L-3-ScriptTask3

Script

Listening&Speaking50/69L-Task4Task4

Listentotheconversationbetween

TomBarnesand

hissecretary,Cathy.

Thencompletethe

schedule.ScriptMr.Barnes’ScheduleMonday:9:30a.m.withAudenCompanyTuesday:10:00a.m.meetingafternoonmeetingWednesday:9:00a.m.MeetthenewafternoonTriptoSignthecontractSalesDepartmentproductionmanagerFranceListening&Speaking51/69L-4-ScriptTask4

Script

Listening&Speaking52/69L-Task5-1Task5

Listentothepassagetwiceandfillintheblankswithwhatyouhear.

Timeisequaltoeveryone.Whetheryouaresmartorfoolish,uglyorbeautiful,youhavethesame24hourseachdaythateveryoneelsehas.Howyouspendthatvaluabletimedeterminesthe

.Timeismorepreciousthananypossession.Therearethreerulesforeffectivetimemanagement.Firstly,don’tcreate

.Don’ttrytoworkfulltimeandtakeafullload.Bereasonableabouthowmuchworkyoucando.qualityofyourlifeimpossiblesituationsListening&Speaking53/69L-Task5-2

Secondly,makealistofallthethingsthatyouneedtogetdoneinagiventimeperiod.Putthetasksinorderofanddelete________________anyunimportantitems.Thirdly,avoidlackoffocus.Useliststo

.Tobemoreattentive,setboundarieswithfamilyandfriendswhenyouareatwork,aspersonalphonecallsandemailscaneasilydisturbyourworkdayprogress.Inamodern

,youcanusetechnologytohelp.Forunimportantcommunications,provideclientswithafaxnumberoremailaddress.Thisshouldcutdownonthenumberofunimportantphonecallsyoureceivethroughouttheday.importancefocusattentionworkenvironmentListening&Speaking54/69WritingWritingTask1Task255/69W-Task1Task1

Readthefollowingagenda.Match

theitems1-10withthedetails

listedonthenextpagebywriting

the

numbersonthelines.—Themeetingendsbyavote,orbygeneralconsent(同意).

—Discussingothermatterswhicharenotontheagenda.—Thechairpersoncallsthemeetingtoorderandopenswithawelcome.—Dealingwithtopicsarisingfromtheminutesofthelastmeeting.—Decidingontimeforthenextmeeting.—Thesecretarykeepsarecordof:a.thosewhoarepresent;b.thosewhoareabsentwithoutleave;c.thosewhosentregrets.

—Body—alistofthetopicsthatformthemainpartofthemeeting.

—Thesecretaryreadsarecordofthelastmeetingforapprovalorcorrection.10814925,6,73Writing56/69W-Task2FORDTRADINGCO.,LTD.RegularMonthlyMeetingAgendaRoom2206,SwanHotel9:00a.m.—11:30a.m.July2,1.

Opening2.Rollcall3.Readingminutesofthelastmeeting4.Businessarisingfromtheminutes5.Reportfromthemarketingmanager6.Reportfromthesalesmanager7.Reportfromthefinancemanager8.Anyotherbusiness9.Dateofthenextmeeting10.AdjournmentTask2

Writing57/69MiniWorkingroups.Helpyourforeignteachertomakeathree-daytravelplaninChina.Thenexplainitinclass.Remembertoincludeflights,hotels,transportandexpenses.Thefollowingsampleisprovidedforyourreference.Mini-project●Workingroups;●RefertothesampleonPage27;●

Comparedifferentairlines,hotelsandplacesofinteresttodecidewhichisthemostsuitable;●

In-classpresentation.

58/69LanguageLabTask1Task2Task3Task4Task5LanguageLab59/69LL-Task1Task1

Matchthewordsorphrasesontheleftwiththeirmeaningsontheright.()1.appropriate()2.range()3.individual()4.operate()5.schedule()6.challenging()7.prospect()8.reflect()9.anticipate()10.dealwith

asinglepersonorthingthepossibilitythatsomethingwillhappencorrectorsuitableforaparticulartime,situationorpurposetakeactionaboutexpectthatsomethingwillhappenandbereadyforitmakeclear;showextent;distancebetweenlimitsdifficult;needingthefulluseofone’sabilitiesandeffortsprogramortimetableforworkcausetowork;manageCGAJIHBFEDLanguageLab60/69LL-Task2-1LanguageLabTask2

CompletethefollowingsentenceswiththewordsorphrasesfromTask1.Changetheformifnecessary.Youshouldtreatyouremployeesas

___________.2.Themanagerplannedhiswork__________forthefollowingmonth.3.Hisbehavior_________hislazyattitudetowork.4.Severalcarsareavailablewithinthisprice________.5.Yourminiskirtisnot__________forsuchaformaloccasion.individualsschedulereflectsrangeappropriate61/69LL-Task2-26.Doyouknowhowto__________theheatingsystem?7.Thiskindofexerciseismost__________,andthereforeisagoodtestofthestudents’ability.8.Ireallydon’tknowhowto__________thesenaughtychildren.9.The__________offinishingtheworksoonareverygood.10.Hetriedto__________thequestionstheywerelikelytoaskhimattheinterview.operatechallengingdeal

withprospectsanticipateLanguageLab62/69LL-Task3-1Task3

Completethesentencewithfollowingwordsorphrasesplussomewordsofyourown.handlebeexpectedtodependon inadditiontoavarietyof1.givingageneralintroductiontocomputers,thecoursealso.2.Ithisparents’wisheswhether

3.Youworklateif.Inadditiontoprovidespracticalexperiencedependsonhecangotocollegeornot.areexpectedtothemeetingisheldtomorrowLanguageLab63/69LL-Task3-24.attheparty,forreasons.5.Susanisappointedtothecompany’saccountsbecause

Everyonearrivedlatesheisacarefulperson.handleavarietyofLanguageLab64/69LL-Task4-1Task4

Rewritethefollowingsentencesafterthemodels.Model1:Theyworkveryefficiently,thusmanypeople

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