《高尔夫英语》课件-Room Service 客房服务

高尔夫英语CONTENTS1GolfSports2GolfCourse&Equipment3ClubServices4Preparation&Practice5ServicesforPlaying6GolfChampionships&Rules7FamousGolfersPart3

ClubServices

会所服务RoomService客房服务

TaskDecompositionUsefulWordsvacuumrubbishbincurtainDNDsigncarpet本PPT资料等内容均来源于网络。TaskDecompositionbathtub

washbasinshampoobodywashshowercap本PPT资料等内容均来源于网络。TaskDecompositionlaundrybaglaundrylistlaundryattendantdrycleaning本PPT资料等内容均来源于网络。TaskDecompositionGoodmorning,Housekeeping,mayIcomein?I'msorrytodisturbyou,butmayIcleantheroomnow?Whattimewouldyoulikemetocleanyourroom?WorkingProceduresandUsefulSentencePatterns1.Greetguestsandaskwhethertocleantheirroomsnow.TaskDecompositionOpendrapes.（打开窗帘）Cleanrubbishbinsandashtrays.（清洁垃圾桶和烟灰缸）Makebeds.（做床）Dustfurnitureandotheritems.（擦拭家具和其他物品）Checkfacilitiessuchasair-conditioner,light,mini-bar,telephoneandTV.（检查设备，如空调、灯具、冰箱、电话、电视）Vacuumorcleanfloorsandcarpets.（吸尘或清扫地面与地毯）Cleanbathrooms.（清扫卫生间）Replenishsupplies.（补充客房物品）WorkingProceduresandUsefulSentencePatterns2.Cleantheroom.TaskDecompositionIt'salldonenow,sir/madam.Pleasecontactusifyouhaveanyproblems,sir/madam.Haveanicestaywithus.Enjoyyourstayhere.WorkingProceduresandUsefulSentencePatterns3.Expressyourwishestoguests.TaskDecompositionWouldyoupleasefilloutthelaundryformandsignyournamehere?Wouldyoulikeexpressserviceorregularservice?Thiswoolencoatshouldbedry-cleaned.WorkingProceduresandUsefulSentencePatternsCollectinglaundry.TaskDecompositionThelaundrywillbereturnedtoyourroomby8p.m.Wewilldeliveryourlaundrytomorrowafternoon.Wecharge30%moreforexpressservice.Yourlaundryhasallbeendone,pleasehaveacheck.Thankyouforusingourlaundryservice.WorkingProceduresandUsefulSentencePatternsDeliveringlaundry.TaskFulfilling(RM—RoomMaid;FG:ForeignGuest)RM:(knockingatthedoor)Housekeeping,housekeeping.FG:(openingthedoor)Comein,please.RM:Excuseme,sir.I’mtheroommaid.CanIcleanyourroomnow?FG:Oh,no,thankyou.It’sstillclean.RM:WhatelsecanIdoforyou?FG:Isthereanylaundryservice?Ineedtohavesomeclotheswashed.RM:Yes,wehave.Pleaseputtheclothesinthelaundrybag,andfillinthelaundrylist,andthencallus.FG:Okay.WhencanIgetthemback?SampleconversationabouthousekeepingserviceTaskFulfillingRM:Aboutaday.Ifwegettheclothesinthemorning,they’llbebackintheevening.FG:Howmuchforeachpiece?RM:Oh,it’sfreeformembers.FG:That’sverythoughtful.RM:Thankyou.FG:HowcanIreachyouifthereisanythingu