啤酒品牌KPI介绍：英国星达露Estrella Damm啤酒-外文版培训课件

CONSUMER&

BRANDBrand

KPIs

for

beer:

Estrella

Damm

inthe

United

KingdomConsumer

InsightsMarch2024Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

market

impactIntroduction:

studydetailsThe

reportMethodologyDesign:OnlineSurveyThisreport

hasbeen

created

usingthedatafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

abrand’sperformance

againsttheindustryoverall

and

theircompetitors.Duration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeOurdataallows

you

tomeasure

each

brand’sposition

Regions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKinthemarket

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,usage,loyalty

and

media

buzz.Numberofrespondents:

approx.

3,720Sample:

Internet

users,

aged18–64,quotasset

ongender

and

ageThisreport

is

basedon

Estrella

Damm’s

performanceinthebeer

market.Fieldwork:August

2023Ifyou

would

liketofind

out

more

abouttheConsumerInsightsator

theBrandProfiler,

please

clickthelinkbelow.2Sources:Consumer

Insights

Global,

asofMarch2024Estrella

Damm

ranks

outside

the

Top

10

in

awareness

within

the

beer

marketIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket?•Estrella

Damm’s

brandingresonates

more

with•Thepopularity

ratingof

Estrella

Damm

is25%Millennials•Estrella

Damm

ranksoutside

the

Top

10

in•Estrella

Damm

generally

appealsto

men

more

thanconsumptionwomen•Interms

of

loyalty,Estrella

Dammis

outsidethe

Top•Among

Estrella

Damm

enthusiasts,47%

fallunder10

inthe

United

Kingdomthe

high-income

category•Estrella

Damm

hasascore

of

8%

formedia

buzz•Among

Estrella

Damm

fans,

30%

claimthatbeerproducts

arepartof

theireveryday

life3CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Loyalty

is

the

highest

scoring

KPI

for

Estrella

Damm

at

72%Brand

profile:

snapshotBrand

performance

of

Estrella

Damm

intheUnitedKingdom72%64%25%19%8%AwarenessPopularityUsageLoyaltyBuzz5Notes:Beer‘awareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,222,

all

respondents

(awareness),

n=787,

respondents

who

know

the

individual

brand

(popularity),

n=787,

respondents

who

know

theindividual

brand(consumption),

n=149,

respondents

who

have

consumed

the

individual

brand

(loyalty),

n=787,

respondents

who

know

the

individual

brand

(buzz)Consumer

Insights

Global,

asofMarch2024Sources:Estrella

Damm’s

branding

resonates

more

with

MillennialsBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations39%35%35%34%Withthatinmind,when

looking

attheshareofconsumers

who

likeEstrella

Dammbygeneration,versus

theshare

ofbeer

drinkers

generally,

we

canseethatEstrella

Dammislikedby8%of

Baby

boomers

and35%

ofGen

Xers,compared

to

thetotalshare

ofbeerdrinkers

9%

and

34%,

respectively.22%19%ForMillennials

andGen

Z,

39%

and

19%

feel

positivelytowards

Estrella

Dammversus

35%

and

22%.

Socurrently,

forEstrella

Damm,

Millennials

connect

mostwith

theirbrandcompared

tothe

industryingeneral.9%8%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestobeer,which

ofthe

following

brands

do

you

like?”;Multi

Pick;Base:

n=194,

EstrellaDammenthusiast,

n=933,

beerdrinkersConsumer

Insights

Global,

asofMarch2024Sources:Estrella

Damm

generally

appeals

to

men

more

than

womenBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

Estrella

Dammshowsmen

are

more

likely

tohaveanaffinitywith

the

brandover

women.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesof6%9%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

Estrella

Damm

hasalowerproportion

of

LGBTQIA+

consumerswhen

compared

tothe

industryuser

ingeneral.39%61%45%55%61%

ofmen

likeEstrella

Dammcompared

to

39%

of

women,

whereasthe

industryaverage

forbeer

drinkersshows

55%

of

men

drinkbeer

comparedto45%

of

women.91%87%6%

of

Estrella

Damm

enthusiastsconsider

themselves

tobepartof

theLGBTQIA+

community

compared

to9%among

beer

drinkers

overall.4%4%Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

beer,which

ofthe

following

brands

do

youlike?”;

Multi

Pick;

Base:

n=194,

Estrella

Dammenthusiast,

n=933,

beerdrinkersSources:Consumer

Insights

Global,

asofMarch2024Among

Estrella

Damm

enthusiasts,

47%

fall

under

the

high-income

categoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

anduserswithin

theindustry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthenumber

ofchildren.16%20%Single37%23%20%47%CoupleSingleparentNuclear47%

ofEstrella

Damm

enthusiastsarefrom

ahigh-income

household,

whiletheshare

forthe

industryusers

is

37%.Estrella

Damm’s

brand

is

generallyenjoyed

by

consumers

whoare

partofanuclearhousehold,

38%

of

EstrellaDamm

enthusiastshavethiscurrentlivingsituationcompared

to

31%

of

beerdrinkers

generally.8%10%38%31%34%29%33%Multi-generational4%2%9%13%ExtendedOther20%3%3%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

beer,which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=194,

EstrellaDammenthusiast,

n=933,

beerdrinkersConsumer

Insights

Global,

asofMarch2024Sources:Among

Estrella

Damm

fans,

30%

claim

that

beer

products

are

part

of

theireveryday

lifeBrand

profile:

attitudesWhat

doconsumersthink

ofbeeringeneral?45%

ofconsumers

wholike

Estrella

Damm

saythey

arewell

informed

when

itcomes

tobeer

and

28%

of

theseusers

saythatthey

can’timaginetheir

lifewithout

beer.

Thiscompares

to

anindustryvalueof

26%

and

23%,respectively.How

doespriceaffect

theirdecision?16%

ofconsumers

wholike

EstrellaDamm

sayalow

price

ismore

important

thanhighquality

when

itcomes

tobeer,

compared

to

anindustryvalueof

17%.Do

consumerstrusttheirbeer?Relying

onbrandsconsumers

knowandtrustwhen

itcomes

tobeer

isimportant

to38%

ofconsumers

who

likeEstrella

Damm,compared

to

theindustryvalueof35%.Do

beerproductsneed

to

innovateto

stay

relevant?39%

ofconsumers

wholike

Estrella

Damm

saybeer

products

excite

themwith

47%

confirming

they

liketotryoutnew

andinnovativebeer

products.

For

thegeneral

industryuser,

thisis28%

and33%,

respectively.How

important

issustainability

toconsumers?According

to24%

ofconsumers

who

likeEstrella

Damm,sustainabilityisimportant

when

itcomes

to

beer,compared

to

theindustryvalueof18%.9Notes:“Which

ofthese

statements

about

beerdo

youagreewith?”;

Multi

Pick;“When

it

comesto

beer,which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=194,

Estrella

Dammenthusiast,

n=933,

beerdrinkersSources:Consumer

Insights

Global,

asofMarch2024CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1072%

of

Estrella

Damm

drinkers

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performance

withinthebeermarketWhen

itcomes

to

beer,

theaverage

awareness

of

abrandintheUnited

Kingdom

is

77%.

Awareness

ofEstrella

Damm,however,

isat64%.Awareness25%

ofUK

beer

drinkers

saytheylikeEstrella

Damm,compared

to

anaverage

beer

brand

popularity

of26%.19%

ofbeer

drinkers

intheUnited

Kingdom

say

theydrinkEstrella

Damm,with

theaverage

consumption

ofabrandat21%.BuzzPopularity72%

ofEstrella

Damm

drinkerssay

theywouldconsume

thebrandagain

compared

to

anaverageloyalty

score

of79%.Estrella

Dammhasbeen

seen

less

inthe

media

thanother

brands,with

a“Buzz”score

of8%

compared

to13%.LoyaltyEstrellaDammUsageSooverall,

theresults

showtheir

performance

tobebelow

average

compared

to

theindustry.Industryaverage11

Notes:Sources:Beer‘awareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,222,

all

respondents

(awareness),

n=787,

respondents

who

know

the

individual

brand

(popularity),

n=787,

respondents

who

know

theindividual

brand(consumption),

n=149,

respondents

who

have

consumed

the

individual

brand

(loyalty),

n=787,

respondents

who

know

the

individual

brand

(buzz)Consumer

Insights

Global,

asofMarch2024Estrella

Damm

ranks

outside

the

Top

10

in

awareness

within

the

beer

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofEstrella

DammRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.1BudweiserGuinness92%92%91%91%90%90%89%88%85%83%23HeinekenStellaArtoisCarlsbergCorona36%45Usingtheconcept

of

aided

brand

recognition,

showingrespondents

both

thebrand’slogo

andthewrittenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.664%7Carling8Foster'sOutofallrespondents,

64%

were

aware

of

EstrellaDamm.

Thisranksthemoutside

theTop

10comparedtootherbrandssurveyed

inthismarket.9SanMiguelKronenbourg

1664AwarenessN/A1012

Notes:Sources:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,222,

all

respondents

(awareness)Consumer

Insights

Global,

asofMarch2024The

popularity

rating

of

Estrella

Damm

is

25%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofEstrella

DammRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

fromcurrent

and

potential

futurecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1Birra

Moretti36%34%32%30%30%30%28%28%27%26%2BudweiserCorona25%34SanMiguelStellaArtoisPeroni

Nastro

AzzurroHeinekenOutofconsumers

who

knew

thebrand,

25%

saidtheyliked

Estrella

Damm.

ThisranksthemoutsidetheTop10

compared

toother

brandssurveyed

inthismarket.56775%8Madrí

ExcepcionalAmstel9PopularityN/A10Carling13

Notes:Sources:“When

it

comesto

beer,which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=787,

respondents

who

know

the

individual

brand(popularity)Consumer

Insights

Global,

asofMarch2024Estrella

Damm

ranks

outside

the

Top

10

in

consumptionBrand

KPIs

&benchmarking:

consumptionSummaryConsumption

ofEstrella

DammRank#

BrandUsage

%33%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthebrandwas

alsobeingconsumed,

we

asked

each

respondent:

“Whenitcomes

to

beer,

which

ofthefollowing

brandshaveyouconsumed

inthepast12

months?”.1Birra

Moretti19%2BudweiserCorona31%328%Outofconsumers

who

knew

thebrand,

19%

saidtheyconsumed

Estrella

Damm.

ThisranksthemoutsidetheTop

10

compared

tootherbrandssurveyed

inthismarket.4StellaArtoisMadrí

ExcepcionalSanMiguelCarling25%525%623%723%8Heineken23%81%9Peroni

Nastro

AzzurroAmstel23%UsageN/A1022%14

Notes:Sources:“When

it

comesto

beer,which

ofthe

following

brands

have

youconsumed

in

the

past12

months?”;

Multi

Pick;

Base:

n=787,

respondents

who

know

the

individual

brand

(consumption)Consumer

Insights

Global,

asofMarch2024Interms

of

loyalty,

Estrella

Damm

is

outside

the

Top

10

in

the

United

KingdomBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofEstrella

Damm’s

consumersRank#

BrandLoyalty

%88%Afterascertaining

theconsumption

ofabrandinthelast12

months,thenext

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablishwhether

abrandisperforming

well

inregard

tocustomer

retention.

Measuring

brandloyaltyestablishes

aclear

feedback

loop

with

customers,providing

valuableinsightsintocustomer

satisfactionandpreferences.

Itis

alsoapowerful

predictor

tohelpguidemarketing

strategies

and

forecast

futuresalesandrevenue

more

accurately.1Staropramen2StellaArtois85%28%3Madrí

ExcepcionalPeroni

Nastro

AzzurroKronenbourg

1664Birra

MorettiSanMiguel83%483%582%682%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

beer,

which

ofthefollowing

brandsare

you

likely

toconsume

againinthe

future?”.781%72%8Heineken80%9Guinness79%Outofrespondents

whohaveconsumed

EstrellaDamm,

72%

said

theywould

usethebrandagain.LoyaltyN/A10Amstel78%15

Notes:Sources:“When

it

comesto

beer,which

ofthe

following

brands

are

youlikely

toconsume

again

in

the

future?”;

Multi

Pick;Base:

n=149,

respondents

who

have

consumed

the

individual

brand

(loyalty)Consumer

Insights

Global,

asofMarch2024Estrella

Damm

has

a

score

of

8%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofEstrella

DammRank#

BrandBuzz%25%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

thefollowing

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.8%1Birra

Moretti2BudweiserGuinnessHeinekenCarlsbergCoors24%321%Outofconsumers

who

knew

thebrand,

8%

saidtheyhadheardaboutEstrella

Damminthemedia.

ThisranksthemoutsidetheTop

10

compared

tootherbrandssurveyed

inthismarket.416%516%615%7StellaArtoisFoster's15%815%92%9Carling13%BuzzN/A10Madrí

Excepcional13%16

Notes:Sources:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=787,

respondents

who

know

the

individual

brand

(Buzz)Consumer

Insights

Global,

asofMarch2024CONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.WiththeConsumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsoftheexclusivesurveys.

Leverage

consu