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INDUSTRIES
&
MARKETSPersonal
Care
eCommerce:market
data
&
analysisMarket
InsightsreportJune2024MARKET
INSIGHTSThis
report
is
part
ofour
Market
Insights
productGainabetterunderstandingofmarketsacross190+
geographicalentities
–
onaglobal,
regional,country,
and/orstatelevel.
Accessourdatavia
webinterface,download(XLS,
PDF,PPT),or
reports.Benefitfromour48-hourcustomerservice
guarantee.•
10
sectors:
advertising&media,consumers,countries,digital
sector,finance,health,
industrialsector,mobility,andtechnology•
1,000+
markets,
e.g.,
FinTech,Food,or
Robotics•
KPIs,
e.g.,
revenue,marketshares,prices,andvolume•
Features:Compare
countries®ions,
change
currencies,
selectvisualizations,
and/or
customize
downloads•
Usecases:
sales
planning,
investment
decision
support,resourceallocation,andportfolio
management10sectors190+geographicalentities1,000+markets400+reportsGotoMar
etInsightsFind
out
more
on:https://www.Goto
Market
Insightscom/outlook/2MARKET
INSIGHTSMarket
Insights
–
market
data,forecasts,
and
qualitative
insightsThe
PersonalCaremarket
ispartof
the
Beauty&PersonalCaremarket.10sectors190+geographicalentities1,000+markets400+reportsGotoBeauty
PersonalCaremark
etGoto
Beauty
&PersonalFind
out
more
on:Beauty&
Personal
CareCare
market3Table
of
ContentsOverviewAppendixSummary6789Product
OverviewAuthor2526MarketDefinitionKeyTakeawaysMarketScopesMarket
NumbersRevenue11141720212223AverageRevenue
per
UserUsersBrandshareOnline&Offline
SplitMobile/DesktopSplitPenetration
rate4CHAPTER
1OverviewThe
PersonalCare
market
is
a
fast
growing
marketOverview:
SummarySummaryTheeCommerce
Personal
Caremarket
isexperiencing
significantgrowthworldwide.
Asmore
andmore
consumers
turn
toonlineshopping
fortheirpersonal
care
needs,
themarket
isexpandingrapidly.naturaland
organic
productsfrom
different
brands.Incertain
regions,
cultural
preferences
andtraditionscaninfluence
theeCommerce
Personal
Care
market.
For
example,
insome
Asiancountries,
there
isastrong
preference
for
skincareproducts
thatpromote
fairness
and
lightening
oftheskin.
Thishasled
to
theriseof
specificproduct
categories
andbrandsthatcatertothisdemand.
eCommerce
platformsprovide
aconvenient
way
forconsumers
toaccess
theseproducts,especially
forthoseliving
inrural
areaswhere
physical
stores
may
belimited.Oneofthekey
trendsintheeCommerce
Personal
Caremarket
istheriseof
nicheandspecialty
brands.These
brandsoften
offeruniqueand
innovative
productsthatcater
to
specific
customer
needs.
Withthegrowth
ofsocial
media
andinfluencer
marketing,
thesebrandscanabletoreach
awider
audienceandgaintraction
inthemarket.
Customers
are
increasingly
seeking
outthese
nichebrandsfortheirpersonalized
andtailored
approachtopersonal
care.
Anothertrend
inthemarket
is
theincreasing
demand
fornaturalandorganicpersonal
careproducts.
Consumers
are
becoming
more
conscious
of
theingredients
intheproducts
theyuseandareoptingfor
naturalandorganic
alternatives.
Thistrendisdriven
bygrowing
awareness
ofthepotential
healthrisksassociated
withcertain
chemicals
commonly
foundinpersonal
care
products.
eCommerceplatformsprovide
aconvenient
way
forconsumers
toaccess
awide
rangeofThegrowth
oftheeCommerce
Personal
Caremarket
isalso
influenced
bymacroeconomic
factorssuchasincreasing
internet
penetration
andrisingdisposable
incomes.
Asmore
people
gain
access
totheinternet,
the
potentialcustomer
baseforeCommerce
platforms
expands.Additionally,asdisposableincomes
rise,
consumers
havemore
purchasing
power
and
are
willing
tospendon
personal
careproducts.
Thiscombination
offactors
creates
afavorableenvironment
forthegrowth
oftheeCommerce
Personal
Caremarket.6Sources:Market
Insights
2024Personal
Care
is
an
important
part
of
the
Beauty
&
Personal
Care
eCommercemarketOverview:
Market
DefinitionMarket
definitionThePersonal
CareeCommerce
market
isasector
of
onlineretailingthatfocuseson
selling
varioustypesof
personal
care
productsrelated
topersonal
cleansing(e.g.,shower
gels,bath
scrubs),bodycare
(e.g.,deodorants,
shavingcreams),
eyecare
(e.g.,contactlenses,
spectacle
lenses),
hair
care
(e.g.,shampoos,conditioners,
hair
masks,hairstylingproducts,hair
colorants),
oral
care
(e.g.,toothpastes,
manualtoothbrushes,
mouthwashes,
and
floss),
and
skincare
(e.g.,sunscreens,
facecreams,
body
lotions,handcreams).AdditionalInformation:Personal
Carecomprises
revenues,
users,
average
revenue
peruser,andpenetration
rates.
Revenues
arederived
fromannualfilings,nationalstatisticaloffices,
Google-
and
Alibabatrends,and
industryknowledge.
SalesChannelsshow
onlineandofflinerevenue
shares,
aswell
as,desktop
andmobile
salesdistribution.Revenues
includeVAT.Themarket
onlydisplaysB2Crevenues
andusers
forthe
above-mentioned
markets,
hence
C2C,B2B,
and
reCommerce
arenotincluded.
Additionaldefinitionscanbefoundon
each
respective
market
pageExamples
ofsuccessful
eCommerce
Personal
Care
businesses
includeSephora,which
offers
awide
rangeof
high-endbeautyproducts,and
Harry's,
whichspecializes
ingrooming
products
formen.
Additionally,onlinemarketplaces
likeAmazon
andTarget
haveexpandedtheirpersonal
careofferings,
providingconsumers
with
more
optionsforordering
theirfavorite
personal
care
productsonline.Key
players
inthe
market
arecompanies
likeAmazon,JD,Taobao,Tmall,11th,andSephora.7Sources:Market
Insights
2024Personal
Care
accounted
for
56.01%
of
the
Beauty
&
Personal
Care
eCommercemarket
revenue
in
2024Overview:
Key
TakeawaysKeyTakeaways•Revenue
inthePersonal
Care
Market
isprojected
to
reach
US$127.30bn
in2024.•Revenue
isexpected
to
show
anannualgrowth
rate
(CAGR2024-2029)
of
7.96%,
resulting
inaprojected
market
volume
ofUS$186.70bn
by
2029.•InthePersonal
CareMarket,
thenumberof
users
is
expected
toamountto1.6bn
users
by2029.•User
penetration
will
be18.4%
in2024
andisexpected
to
hit21.8%
by2029.•Theaverage
revenue
peruser
(ARPU)isexpected
toamounttoUS$110.50.8Sources:Market
Insights
2024Market
scope
parameters
and
considerationsOverview:
inscope
/outof
scopeInscopeOutof
scopeThismarket
includes:Thismarket
excludes:•Haircaresuchas
L'Oreal,
Pantene,and
Garnier•Bathingproductssuchas
Dove,
Olay,andAveeno•Deodorants
suchasDove,
Secret,
and
OldSpice•Oralcare
suchasColgate,
Crest,and
Oral-B•Professional
productsandservices
related
toPersonal
Care•Shaving
products
suchasGillette,
Schick,andHarry's9Sources:Market
Insights
2024CHAPTER
2Market
NumbersPersonal
Care
eCommerce
revenues
are
estimated
to
increase
at
a
CAGR(1)
of10.8%
from2017
to
2029Market
Size:
GlobalRevenue
forecast
inbillionUS$+10.8%(1)186.65181.0718.3021.68174.3917.6521.0318.8222.20159.8916.1919.31127.2813.02143.8714.5517.40113.5111.15113.7711.68110.3110.9935.8842.3765.495.758.5634.9740.9733.8539.3154.794.946.9331.1436.0015.5525.0895.0528.1032.3614.7122.2414.0422.5114.1021.788.5575.5912.4718.8312.896.689.9210.7628.3914.9516.1024.8424.3239.1225.2040.3420.1635.04202067.38202914.0262.55202765.15202857.25202611.7420.4251.46202545.24202440.57202127.94201924.272018201720222023HairCareOral
CareShower
&BathShavingDeodorants11
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2024With
revenue
of
US$
45.8
billion,
the
Americas
is
the
biggest
market
amongselected
regions
in
2024Market
Size:
Regional
Comparison
(1/2)Revenue
forecast
inbillionUS$+8.2%(1)66.26+7.4%(1)65.45+8.3%(1)49.1145.8444.7532.96+10.6%(1)+8.0%(1)3.0320292.811.831.91202420292024202420292024202920242029EuropeAfricaAmericasAsiaAustralia&Oceania12
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2024With
revenue
of
US$
34.3
billion,
the
United
States
is
the
biggest
market
amongselected
countries
in
2024Market
Size:
Regional
Comparison
(2/2)Revenue
forecast
inbillionUS$+6.2%(1)46.33+7.1%(1)34.3325.05+8.7%(1)15.2317.802024+6.5%(1)+7.1%(1)10.038.356.446.104.57202920242029202420292024202920242029ChinaUnited
StatesUnited
KingdomGermanyJapan13
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2024Personal
Care
eCommerceaverage
revenue
per
users
are
estimated
todecrease
from
2017
to
2029Market
Size:
GlobalAveragerevenue
peruserforecast
inUS$98.6964.1497.09100908070605040302010092.3291.5690.0690.1660.1488.8259.2788.0758.7687.6158.4685.2956.9384.4255.6881.7554.4478.8352.2759.2840.4356.5838.3355.8655.0737.4641.8726.4237.3122.0820.4737.1623.8837.9524.3637.1623.8636.3023.0136.0523.1736.4623.3934.9922.6633.9922.0823.1622.6821.6721.3421.1320.9823.5119.9919.59202620.00202719.53202819.00202519.09202918.0418.4820242017201820192020202120222023HairCareOral
CareShower
&BathDeodorantsShaving14Sources:Market
Insights
2024Europe
has
the
biggest
market
in
Personal
Care
eCommerceaverage
revenueper
user
in
2029Market
Size:
Regional
Comparison
(1/2)Averagerevenue
peruserforecast
inUS$292.13350300250200150291.02288.22311.22288.89288.68272.37263.27229.46291.73269.99290.79262.31232.68261.81228.82274.45253.65259.11290.59259.70237.17247.83238.33241.75226.80227.54225.88224.41220.59211.87191.5581.25185.49202.25166.9681.07191.95142.18144.3879.31138.4183.47100
78.8368.5263.3664.7665.6163.8662.3759.1960.795054.60202149.16202048.10202747.23202845.78202244.89202546.70202646.51202942.1841.33201842.13201940.30202342.02202402017AfricaAsiaAmericasEuropeAustralia&Oceania15Sources:Market
Insights
2024With
average
revenue
per
user
of
US$480.1,
Japan
is
the
biggest
market
amongselected
countries
in
2024Market
Size:
Regional
Comparison
(2/2)Averagerevenue
peruserforecast
inUS$700619.57614.60608.12566.21452.33600500400300519.93480.07408.49444.52381.37505.38494.05448.08404.92478.75453.12475.62459.53395.50470.56449.21454.67398.27456.12472.82430.85402.04429.80385.89428.18340.13323.45383.26379.07327.41376.44316.91284.7158.12353.48290.43300.99313.29315.72317.31295.92278.20271.22265.12200
257.81100
56.06256.39238.0758.47222.9063.1555.05202146.4937.4839.10202441.22202541.04202640.95202739.29202838.0220290201720182019202020222023ChinaUnited
KingdomGermanyUnitedStatesJapan16Sources:Market
Insights
2024Personal
Care
eCommerce
users
are
estimated
to
increase
from2017
to
2029Market
Size:
GlobalUsersforecast
inbillion1.161.21.00.80.60.40.20.01.110.940.771.050.890.990.840.980.920.780.840.570.800.710.600.780.660.630.530.720.720.770.680.550.730.630.690.470.400.400.340.470.370.650.720.530.510.480.460.600.690.340.290.220.220.210.650.550.520.420.410.610.570.320.310.270.260.480.360.340.440.390.290.252017201820192020Shaving202120222023202420252026202720282029Shower
&BathDeodorantsHairCareOral
Care17Sources:Market
Insights
2024Asia
has
the
biggest
number
of
Personal
Care
eCommerce
users
in
2029Market
Size:
Regional
Comparison
(1/2)Usersforecast
inbillion1.061.11.010.951.00.90.80.70.60.50.40.30.20.10.00.880.810.240.740.230.670.600.190.530.460.160.380.140.280.160.250.110.270.160.260.150.180.120.030.010.210.130.040.010.310.290.170.120.150.140.110.030.100.020.010.13
0.090.030.080.010.000.060.010.060.050.010.050.010.040.010.020.000.010.01
0.070.010.0120172018201920202021Australia&Oceania20222023Europe20242025Americas2026Asia202720282029Africa18Sources:Market
Insights
2024With
0.5
billion
users
billion,
China
is
the
biggest
market
amongselectedcountries
in
2024Market
Size:
Regional
Comparison
(2/2)Usersforecast
inbillion0.70.660.620.590.60.50.40.30.20.10.00.550.500.460.080.420.370.080.330.280.070.170.040.200.060.010.240.060.100.020.020.100.080.020.020.020.090.090.090.020.020.070.020.020.020.020.020.020.020.020.020.010.010.020.020.020.010.010.010.010.010.020.010.020.020.010.010.020.020.010.010.020.022017201820192020202120222023202420252026202720282029GermanyJapanUnitedKingdomUnitedStatesChina19Sources:Market
Insights
2024In2024,
Amazon
hadthe
highest
share
in
Personal
Care
eCommerceFurtherMarket
AnalysisBrand
share
in
202420Sources:Market
Insights
2024Inthe
Personal
Care
eCommerce
market,
online
revenue
share
reached
45.0%in
2024FurtherMarket
AnalysisShare
ofoffline
andonlinerevenue
worldwide
in%44.00%43.00%43.00%47.00%51.00%55.00%55.00%57.00%58.00%61.00%69.00%73.00%77.00%56.00%202757.00%202857.00%202953.00%202649.00%202545.00%202145.00%202443.00%202242.00%202339.00%202031.00%201927.00%201823.00%2017OfflineRevenue
ShareOnlineRevenue
Share21Sources:Market
Insights
2024Inthe
Personal
Care
eCommerce
market,
mobile
revenue
share
reached
59.0%in
2024FurtherMarket
AnalysisShare
ofdesktopandmobile
revenue
worldwide
in%34.00%36.00%39.00%38.00%41.00%43.00%45.00%48.00%52.00%51.00%55.00%59.00%66.00%202864.00%202761.00%202562.00%202659.00%202457.00%202355.00%202252.00%202148.00%201949.00%202045.00%201841.00%2017Desktop
Revenue
ShareMobile
Revenue
Share22Sources:Market
Insights
2024Penetration
rate
for
PersonalCare
eCommerce
is
especial
high
in
Norway
butalso
in
ChinaPenetration
Rate:
Worldwide
ComparisonPersonal
Care
eCommerce
penetration
rate
per
country
in2024
in%1.2.3.4.5.NorwayChina44.0537.9435.5435.3634.21MexicoDenmarkSwedenlowhigh
nodata23Sources:Market
Insights
2024CHAPTER
3AppendixMARKET
INSIGHTSMarket
Insights
–
market
data,forecasts,
and
qualitative
insightsGainabetterunderstandingofmarketsacross190+
geographicalentities
–
onaglobal,regional,country,
and/orstatelevel.Access
ourdatavia
web
interface,
download(XLS,
PDF,PPT),
orreports.Benefitfromour
48-hour
customerservice
guarantee.•
10
sectors:
advertising&media,consumers,countries,digital
sector,finance,health,
industrialsector,mobility,andtechnology•
1,000+
markets,
e.g.,
FinTech,Food,or
Robotics•
KPIs,
e.g.,
revenue,marketshares,prices,andvolume•
Features:Compare
countries®ions,
change
currencies,
selectvisualizations,
and/or
customize
downloads•
Usecases:
sales
planning,
investment
decision
support,resourceallocation,andportfolio
management10sectors190+geographicalentities1,000+markets400+reportsGotoMar
etInsightsFi
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