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Askingandansweringquestion
Anenvironmentalaccident
TheDailyReporter
Tanker
Grounded
200tonnesofoilleakintosea
1.Followingthisnewsannouncementajournalistinterviewsaspokespersonfromthecompanythatownsthetanker.Listentotheinterview.
1Whatcausedtheaccident
2Howmanyaccidentshastheshipbeeninvolvedin
3Doesthespokespersoncomeoutofitwell
2Completethequestionsthejournalistasks.
1howthishappened
2thisisn'tthefirsttimethisparticularshiphasbeeninanaccident
3Andtodotolimitthedamage
4thiskindofaccidentisacceptable
5It'saPRdisasterforyourcompany,
Indirectquestions
3Lookatexercise2.Studythestructureoftheindirectquestionsinsentences1and4,andthetagquestionsinsentences2and5.
4Convertthefollowingquestionsintoindirectquestions.
0Howmanyyears'experiencedoyouhaveincustomerservice
Canyoutellmehowmanyyears'experienceyouhaveincustomerService
1Wherehaveyouworkedbefore
I'dbeinterestedtoknow
2Areyouanambitiousperson
Wouldyousay
3Haveyougoneasfarasyoucaninyourpresentjob
Doyouthink
4Whoareourmaincustomers
Doyouknow
5Convertthefollowingquestionsintotagquestions.
0Areyouinterestedinafull一timejob
You'reinterestedinafull-timejob,arenotyou
1Areyoumarried
2Can'tyoustarttomorrow"
3haveyouonlyworkedforsmallercompanies
4Didyoumanagetofindourofficeseasily'
5Isthisyourfirstrealjob
6Wouldyoubeabletoworkpart-time
Ajobinterview
6HowwouldyoufeelifyouwereaskedthesequestionsHowwouldyoureply
1Canyoutellmewhyyouthinkyou'llbegoodatthisjob
2WhyshouldIemployyou
3Youdon'thavemuchexperienceinthisfield,doyou
4You'vetakenquitealotoftimeoutfromwork.Whyisthat
5Youarequiteaquietly-spokenperson.Doyouhavetroubleassertingyourself
GNow,yourlastjob.Didyouchoosetoleave
7Andwhatdoyouknowaboutourcompany
8Sotellmewhatyoudidyesterday.
7Workwithapartner.Eachchooseoneofthefollowingjobstobeinterviewedfor.Preparefivequestionseachandthenlakeitinturnstoadopttheroleofinterviewerandinterviewee.Trytoputyourinterviewee`onthespot:
firefighterrestaurantmanagerwebdesigner
fundraiserforlocalsportsclubtraineeinvestmentadvisor
ReadingTest:Introductionand
PartOne
TheReadingTesthassixparts,inwhichthereareatotalof52questions,andLastsonehour.Itcarries25%ofthetotalmarks.Thetextsareallbusiness-relatedandvarybetween150and500wordsinlength.Eachparttestsaparticularreadingskillorunderstandingoflanguagestructure.
Intheexam,youhaveanhourtoreadover2,000words,sotrytodevelopyourreadingspeed.Theonlywaytodothisistopractise:
.ReadEnglishbusinesstexts,egTime,Newsweek.
.GetyournewsfromEnglishInternetsites,egtheBBC,CNN.
PartTexttuneSkillfocusTask
1Singletextor5Beadingforglobalmeaning;Matchingsummaries
shorttexts(450summarisingtoeachsectionoftext
words
2Singletext(460-headingfordetail;Insertingmissing
500words)understandingstructuresentencesintotext
3Singletext(500-Readingforgeneralmeaning4-partmultiplechoice
600words)andspecificdetailcomprehensionquestion
4Singletext(250UnderstandingmeaningandGap-fill;multiple
words)grammarofindividualwordschoice(4-choice)
5Singletext(250findingmissingwordstoOpengap-fillone
words}givemeaningandcohesionWordpergap)
6Singleteat(150-understandinggrammaticalIdentifyingincorrectof
200words)structureunnecessarywords
PastOne
PartOneisatestofreadingforgistorglobalmeaning.fivetextsorsectionshavetobematchedtolivesentencesthatsummariesethegeneralviewbeingexpressedineach.Followthesesteps
·Readtheinstructionstwiceandmakesureyouunderstandthecontextofthepassages)andwhatyouarebeingaskedtodo.
.Donotreadthesummariesfirst.
·Bearinginmindwhatgeneralinformationyouarelookingfor,readthefirsttext}uml
thentrytosummarise,inyourhead,thegeneralviewitexpresses.
·Nowreadthesummariesandlindtheonechatmatchesyourownmentalsummary.
·repeatthisprocedureforeachoftheotherfourtexts.
summarising
1Writeaone-sentencesummaryforthispassage.Compareyouranswerwithyourpartner.
Ifavouradirectapproachtointerviewingwherethequestionsreallyputthecandidateunderpressureandtesttheirreactions.Ifyoulookatmanualsoninterviewingtechnique,you'llfindthatmostadviseyoufirsttomakethecandidatefeelatease,andthentoaskopen-endedquestionsthatgivethemthefreedomtotall;andexpressthemselvesastheywouldlike.ButIthinkwe'rebeingfartoonicehere.Byallowingpeopletodictatethedirectionoftheinterview,weruntheriskofnotdiscoveringwhotheyreallyareandwastingeveryone'stime.
2Followingtheapproachdescribedabove,dothisReadingTestPartOne.Giveyourselfabouttwelveminutes.
PARTONE
Questions1-8
.Lookatthesentencesbelowandatthefiveextractsfromanarticleonemployeemotivation
..Matcheachstatement1-8tooneoftheextracts(A,B,C,DorE).
.youwillneedtousesomeofthelettersmorethanonce.
.Thereisanexampleatthebeginning(0).
Example:
Jobsatisfactionisthekeytoanemployee'smotivation.D
1Companiesusuallytrytomotivateemployeeswithextrapaymentorverbalpraise.
2Financialrewardsdon'tworksowellwhenthemanagerassessesperformancehimself
3Intheend,motivationhastocomefromthepersonhimself.
4Loyaltyandcommitmentaretwodifferentthings.
5Employeesarecommittedwhentheyunderstandandbelieveinthecompany'saims.
6Mostemployeesseerewardsasanendinthemselves.
7Howwellyouworkdoesnotdependonhowgoodyourworkingconditionsare.
8Goodrelationsbetweenmanagersandworkerscreatetherightworkingenvironment
A
Fundamentaltotheissueofmotivationisthedistinctionbetweenemployeeloyaltytothecompanyandemployeecommitment.Employeesfeelloyalwhentheyfeelcomfortableandwelllookedafterjobsecurity,reasonableconditionsofpay,generousholidayentitlement,medicalinsuranceandagoodpension.Withouttheseconditionsanemployeewillfeelneitherloyaltytothecompanynoranymotivationtowork.Butitisalsopossiblethatevenwithgoodconditions,theemployeemaynotfeelmotivated.Thisisbecauseperformanceisnotdirectlyrelatedtoworkingconditions:anemployeecanfeelsecure.whetherheworkshardornot
B
Motivationhasmoretodowithcommitmenttothejob.Theconditionsthatproducecommitmentaredifferentfromthosethatinspireloyalty.Committedemployeeswillhaveaclearsenseofthegoalsofthecompanyandunderstandtheirpartincontributingtoachievingthem.Moreover,theywillbelievethatthesegoalsareworthworkingfor:theywillderivejobsatisfactionfromwhattheydo.Socompanieswhowantamotivatedstaffoughttobespendingtheirtimethinkingabouttheirgoalsandcommunicatingthesewithenthusiasmtotheirstaff.
C
Instead,themotivationdebateseemstofocusonrewards,eitherfinancialornon-financial.Forexamplemoneyiscommonlyusedasanincentiveforsalespeopleorotherswithmeasurabletargetstoreach.Sometimesitisalsousedtorewardemployeeswhoseperformancehasbeenevaluatedsubjectivelybyalinemanager.Thisislesssatisfactory.Verbalcommendationisalsousedtomotivate,fromasimplewordofencouragementintheemp
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