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2025StateofSaaSM&A
BUYERS’PERSPECTIVES
3rdAnnualReport
ABOUTTHISRESEARCH
Weconductedourthirdannualsurveyin4Q24,gatheringinsightsfromnearly200participants.Thisgroupincludedthetopprivateequityinvestorsandstrategicbuyersinthemiddle-marketsoftwarespace.Wealsosurveyedthefounders/CEOsofB2Bsoftware
andSaaScompanies.Understandingmarketdynamicsfromtheperspectiveoftheseplayersiscriticalforbothbuyersandsellerstostrategicallypositionthemselvesforsuccess.
43%43%
14%
Ofthoseresponding
CEOs
PrivateEquity
StrategicBuyers
TABLEOFCONTENTS
AbouttheAuthors 3
ExecutiveSummary 4
M&AMarketDynamics 7
ValuationTrends 10
WhatPrivateEquityInvestors&StrategicBuyersWant 13
MetricsUsedtoValueHigh-QualitySaaSCompanies 16
TheImpactofAIonM&A 17
ALookAhead 20
NextStepsforSaaSCEOs 22
ABOUTTHEAUTHORS
ThesurveycontentandanalysiswerejointlydevelopedbyDiamondInnabiandAustin
Hammer,principalsatSoftwareEquityGroup.
Diamondhasbeenwiththecompanyformorethanadecade,guidingclientsthroughtheirsell-sideM&Ajourney,sharinginsightsasaguestonnumerouspodcastsanddrivingprocessimprovementstoenhanceoutcomesforSEGclients.AustinhasbeenwithSoftwareEquityGroupsince2018,leading
transactionsinavarietyofverticals,hostingwebinarsandauthoringourindustry-leadingquarterlySaaSreports.
AustinHammerPrincipal
DiamondInnabiPrincipal
3
EXECUTIVESUMMARY
TheSaaSM&Amarketisstabilizing,with
growingconfidencefor2025.Positive
economicnews—includinginterestratecuts—andtheelection’sconclusionhavealleviateduncertaintythathaslingeredoverthemarket
inrecentyears.Fearsofarecessionhavefaded,aswell.
Asaresult,buyersexpectamorerisk-tolerantenvironmentinthenewyear.
Withinterestratesfalling,thereshouldbe
increasedPEinvestmentandM&Aactivity,”oneCEOsaid.“Myunderstandingisthatthereisstillalotofdrypowderinthemarket.”
Competitionremainshighamongprivateequityandstrategicbuyers,andthemarketisripefor
softwareEquityGroup
SEG
Optimismisbuildingfor2025.
Ifyou’rethinkingaboutexiting,payattentiontothesignals—
SaaSbusinessownerstosell.Revenueretention,profitabilityandAI-readinessarecriticalforSaaSbusinessesthatwantpremiumvaluations.
Toassessthestateofthemarket,Software
animprovingeconomy,fallinginflationandbuyerswillingtoabsorbmorerisk.”
EquityGroup(SEG)analyzeddatafromour
annualsurveyofCEOs,privateequityinvestorsandstrategicbuyers.Wealsobroughtindatafromourquarterlyreportsandtransactions.
AustinHammer
Principal
Ourgoalwastouncovervaluationdriversandtobetterunderstandsellerandbuyerprioritiesandcompetitivedynamicsgoinginto2025.
Newtoourresearchthisyear:theimpactofAIonsoftwarebusinessesandwhatthatmeanstoM&A(moreonthatlater).
4
Here’swhatwefound:
SaaSbusinessesdemonstratingsustainablegrowthholdtremendousopportunityin2025.
High-qualitySaaScompanieswithstrongrevenueretentionrates,scalabletechnology,predictablecashflowand
healthyEBITDAmarginsareindemand.Buyersarewillingtopayapremiumforcompaniesthatcandemonstrate
growth,makingthistheperfecttimetoengagewithM&Aadvisorstodiscussprioritiesandstrategicgrowthinitiatives.
Valuationshavestabilizedamidincreasedcompetition.
Valuationshavecomedownfromtherecordhighsof2021,buthigh-qualitybusinessesarestilltradingatsolidmultiples.Privateequityandstrategicbuyersreportstrongcompetitionforhigh-qualitySaaScompanies,withalimitedsupplyofattractivetargetsdrivingupmultiples.
SEG
softwareEquityGroup
5
softwareEquityGroup
SEG
TheRuleof40
isametricusedtoevaluateSaaScompaniestoassessthebalancebetweengrowthandprofitability.
Profitabilityandclientretentionarecriticaldifferentiatorsforbuyers.
BuyerswantbusinesseswithbalancedRuleof40profilesand
clearpathstoprofitability.Grossretentionratesabove90%arecritical,withbothprivateequityinvestorsandstrategicbuyers
{
emphasizingtheirimportance.BuyerswantSaaSbusinessesthataremaintainingsteady,scalablegrowthtomitigaterisk.
TheRuleof40
=GrowthRate(%)+ProfitMargin(%)
SellersneedaplanforAI.
Aresultofatleast40%isconsideredhealthy.
AIrepresentsthemostimportanttechnologicaladvancementsincetheinternet.Asaresult,itwillplayabigroleinM&A
decisionsin2025.BuyerswantSaaScompaniestodemonstrateandunderstandAI’spotentialimpact—negativeorpositive—ontheiroperationsandproducts.
6
M&AMarketDynamics
3Q24wasthebestquarter
forSaaSM&Asince2022—a
signalthathigh-qualityassetsarereturningtothemarket.”
AustinHammer
Principal
7
SaaSM&Adealvolumeiscurrentlyinlinewithpre-COVIDlevels.
SEGexpectsthistrendtocontinue,settingupforasolidyearin2025.
Althoughbothbuyersandsellerswereconcernedaboutapotentialrecessionin2023,thosefearshavenowsubsided.Themarkethasshiftedfromonedefinedbyriskaversionin2022and2023tocautiousoptimismin2024.ThemarketremainshighlycompetitiveforqualitySaaScompanies,withbuyersreportingincreasedorstablecompetitionforattractiveassets.
2023
2024
Astrongemphasisontheshortageofhigh-qualitySaaSassets.
Datashowsamorestablemarket,withsimilarorslightlyincreasedvolumesofhigh-qualitytargets.
Buyerswererisk-averseduetoeconomicuncertaintyandshiftedtheirfocustoprofitablegrowthandhighretentionrates.
Theriskappetiteappearstohavestabilizedthankstomorefavorableeconomicconditions.Profitabilitycontinuestobekey.
Strategicbuyersandprivateequityinvestorswerefocusedonsurebets:mission-criticalanddurablesoftwarebusinesses.
Mission-criticalsolutionsarestillattractive,butbuyersaresignalingadditionalopportunitiesininnovation-drivensectorssuchasAIandcybersecurity.
SEG
softwareEquityGroup
8
AbouthalfofCEOsperceivetheenvironmenttobesomewhatorsignificantlymoreattractiveforsellingtheirbusinessesin2025.MostSaaSCEOsreportedmoreinboundinterestin2024relativeto2023,particularlyfrombuyersspecializingintheirmarketverticalsorininnovativesectorslikecybersecurityandAI.StrategicbuyerscontinuetoprioritizeM&Aaspartoftheirgrowthstrategies.
VerticalSaaScomprisedabout43%ofalldealsinthethirdquarter2024,reflectingacontinuedtrendofbuyerstargetingpurpose-builtbusinesses.Healthcareledasthemostactivesegment,withnotablemomentumalsoseeninrealestate,governmentandenergy.CEOsinahigh-growthverticalmaybeinaprimepositionforacquisition
asbuyersinthoseverticalslooktoextendtheirofferingsandbuildend-to-end
AttractivenessofCurrentMarkettoSellBusinessvs.2023
CEOs
Significantlymoreattractive
6%
Somewhatmoreattractive
44%
Aboutthesame
37%
Somewhatlessattractive
12%
Significantlylessattractive
1%
softwareEquityGroup
SEG
solutions.
BuyersVolumeofhigh-qualitytargetsvs.2023
Upsignificantly(20%+)
20%
Upsomewhat(3%to19%)
27%
Aboutthesame(-2%to+2%)
36%
Downsomewhat(-3%to-19%)
14%
Downsignificantly(-20%+)
3%
9
ValuationTrends
Thegreatestsinglepredictorofvaluationisgrowth.But
intoday’smarket,profitable,balancedgrowthmatters
morethanever.”
DiamondInnabi
Principal
10
EveryoneseemstothinktherewillbemoreM&Avolumein2025and,atleast,thesameifnotbettervaluations.Asthe
In2023,ourresearchuncoveredaperceptiongap:HalfofCEOsbelievedvaluationshaddeclinedcomparedwith2022,whileSEG’sexperienceshowedthatvaluationsforhigh-qualitycompanieshadrisen.
Thisyear’sresponsesreflectstableorincreasingvaluations,withprivateequityinvestorsandstrategicbuyerssayingthatvaluationshavestayedthesameorincreasedsomewhatforhigh-qualityassets.
macroeconomicpictureimproves,buyersarelikelytostartprioritizinggrowthagain—butprofitabilitystillsetsthefloor
forvaluation.
ThisreflectsamoreconsistentviewbetweenbuyersandsellersasCEOsgrowmoreoptimisticandthemacro-economicbackdropstabilizes.
Accordingto
SEG’s3Q24SaaSM&AandPublicMarketReport,
M&Amultipleshavebeenholdingsteadyin2024.3Q24multiplesputthemedianat4.9xandaverageat5.7x.
AustinHammer
Principal
AstheFederalReservecontinuesratecuts,strategicbuyersandinvestorsexpectmultiplestogrow.Lowerinterestratesareatailwindforvaluations.Respondentstothesurveyseemtoagree:75%ofSaaSCEOsexpectvaluationstostaystableorincreaseinthenextyear.
SEG
softwareEquityGroup
11
Mostprivateequityinvestorsinour
surveysaythecompetitivelandscapeforSaaScompanieshasintensified:
48%
Nearlyhalfreportedthenumberoftargetshasgoneupsomewhatorsignificantly.
53%
Morethanhalfareseeingmorecompetitionforthosetargets.
57%
57%viewthecurrentenvironmentassomewhatorsignificantlymorecompetitivethan2023.
Strategicbuyerssaidthevolumeofhigh-qualitytargetsis
aboutthesameasthatof2023,butthatthecompetitivenessforthosetargetshasincreased.
Giventhis,it’sanopportunetimeforCEOstoproactivelypositiontheirbusinessesinthemarketandpreparefor
competitivebiddingtomaximizetheirvaluation.
softwareEquityGroup
SEG
CEOs
PerceptionsofValuationsforHigh-QualitySaaSBusinessesvs.2023
Upsignificantly(20%+)
6%
Upsomewhat(3%to19%)
53%
Aboutthesame(-2%to+2%)
30%
Somewhatlessattractive
10%
Significantlylessattractive
1%
Buyers
ValuationsforHigh-QualitySaaSBusinessesvs.2023
Upsignificantly(20%+)
Upsomewhat(3%to19%)
Aboutthesame(-2%to+2%)
Somewhatlessattractive
Significantlylessattractive
7%
29%
42%
20%
12
2%
Durabilityandbalancedgrowthareinvoguerightnow.Buyersarelookingforsuredoubles,
notgrandslams.”
DiamondInnabi
WhatPEInvestors
&StrategicBuyersWant
Principal
13
In2024,buyersareprioritizingsimilarcharacteristicsasin2023:
High-qualitybusinesseswithprofitablegrowthandhighrevenueretention.
Investorsandstrategicbuyersdon’twantthe“growth-at-all-costs”modelofyearsgoneby.Cash-burningbusinessesarenotattractivetobuyers,withrareexceptionsinnicheandemerginghigh-growthsegments.
Revenuegrowthremainsatopfocuswithover24%ofprivateequityinvestorsand22%ofstrategicbuyersrankingitamongthetopthreemostcrucialfactorsforconsideration.Thisemphasishighlightstheimportanceofpredictable,
recurringrevenue—asignofahealthybusiness.
Qualitativefactorsalsoholdimportanceforbuyers,providingcontextinto
aspectsofabusinessthatnumbersalonecan’tcaptureandaroadmapthatcanmakeabusinessscalableandsustainableinthelong-term.Forprivateequity
investors,marketattractiveness,competitivepositioningandthemanagementteamareimportantqualitativemetrics.Strategicbuyersalignwiththesewithoneexception:Productfitandcapabilitiesaremostimportanttothem.
PrivateequityinvestorsplacedtotalARR/recurringrevenueandgrossretentionastheirsecondandthird-mostimportantmetric,respectively.
Forprivateequityinvestors,marketattractiveness,competitivepositioningandthestrengthofmanagementteamareimportantqualitativemetrics.
RevenuegrowthremainsatopfocusamongstPEInvestors&StrategicBuyers
StrategicbuyersplacedtotalARR/recurringrevenueinthefirstslotandEBITDAmargininthird.Strategicbuyersareincreasinglymorediscerning,holding
acquisitionstoahigherbarbecauseoftheimpacttheywillhaveontheirownvaluations.Theywantsynergies,scalabilityandlong-termvaluecreation.
SEG
softwareEquityGroup
14
HowwelldoSaaSbusinesseslineupwithwhatbuyersarelookingfor?
About30%ofCEOsinoursurveybelieveprofitabilityisofhighimportancetostrategicbuyersandinvestors—placingitintheirtopthreemetrics.Moreinterestingly,whilerecognizinggrossrevenueretentionisimportanttobuyers,nearlyafourthofCEOsdon’ttrackthemetric.
TherecontinuestobeadisconnectbetweenwhataCEOthinkspotentialbuyerswantandwhatanattractivesoftwarecompanylookslikeintheeyesofstrategicbuyersandprivateequityinvestors.
LeadersshouldfocusonimprovingEBITDAwhilemaintainingstrongARRgrowthtoattracttop-tierbuyers.
Ontheflipside,whenitcomestopickingabuyer,whatareCEOslookingfor?Topcriteriainclude
reputationandtrustworthiness,buyerperformance
inthemarket,andexpertiseandexperienceintheirindustry.
softwareEquityGroup
SEG
Inthecurrentmarkets,growthat
allcostsdoesn’twork.Unprofitable
businessesdon’tsell.It’sago/no-gothing
–ifyou’rebreakevenorbetter,you’reago;ifyou’reburningcash,you’reano-go.
AustinHammer
Principal
15
METRICSUSEDTOVALUE
HIGH-QUALITYSaaSCOMPANIES
StrategicBuyers
Topquantitativemetrics
CEOs
Perceivedtopmetricsforbuyers
PrivateEquity
Topquantitativemetrics
1ARR/RecurringRevenueGrowth
2TotalARR/RecurringRevenue
3GrossRevenueRetention
4Netrevenueretention
1ARR/RecurringRevenueGrowth
2TotalARR/RecurringRevenue
3EBITDAMargin
4GrossRevenueRetention
WhatCEOstrack
1ARR/RecurringRevenueGrowth
2TotalARR/RecurringRevenue
3EBITDAMargin
4GrossMargin
1TotalARR/RecurringRevenue
Despiteits
importancetobuyers,28%of
CEOsdon’ttrack
grossrevenueretention.
2ARR/RecurringRevenueGrowth
3EBITDAMargin
4GrossRevenueRetention
Topqualitativemetrics
1Marketattractiveness
2Competitivepositioning
3Managementteam
4Productfit/capabilities
Topqualitativemetrics
1Productfit/capabilities
2Marketattractiveness
3Competitivepositioning
4Managementteam
SEG
softwareEquityGroup
16
ofAI
TheImpact
onM&A
Buyersdon’tneedyoutosolveAI,buttheywantyoutohaveaneducatedopiniononit.”
AustinHammer
Principal
17
AIisn’tjustatoolforinnovation;it’samultiplierforvaluation.Software
companiesthatintegrateAIeffectivelyarepositioningthemselvesnotonlyasindustryleadersbutasindispensable
players,commandingpremiummarketvalueinatech-drivenfuture.
AIisadouble-edgedswordforSaaScompanies:Itcanbolsterasoftwarecompany’scompetitivemoat…orpresentasignificantdisruptionrisk.
Giventheemergingnatureofthetechnology,buyersdon’texpectSaaScompaniestohaveitall
figuredout.ButtheydoneedCEOstobeabletopresentaclear,educatedviewonhowAIdoesandcouldaffecttheirbusinesses:
1
3
2
foroperationalefficienciesasafeatureorproductenhancementasariskintheirmarkets
DiamondInnabi
Principal
AIisamassiveopportunityforbusinessesthatcanproperlyleverageitinternallyandaspartoftheirproductsuites.
Nearlythree-quartersofCEOssaidtheyaremostexcitedaboutAIfortheirbusinessinthecomingyears.Arelatedarea—data/analytics—wasaclosesecondinpriority.AlmostallSaaSCEOsinthesurvey(95%)saidtheyhaveinvestedinAIorplantoinvestinAIfortheircoreproduct.About40%remainconcernedaboutAIthreatsandopportunitiesoverthenexttwotothreeyears.
SEG
softwareEquityGroup
18
CEOs
OpportunitiesforBusinessin2025
74%
AI/MLdevelopmentandtransformation
63%
Increasedimportanceofdataanalytics&BIincoreSaaSplatforms
46%
DevelopmentofintegrationandAPImarketplaces
84%
ofbuyerssaysellersneedtoinvestorhaveaplan
toinvestinAI/ML
45%
18%
15%
15%
12%
GlobaladoptionofmodernSaaStechnologyEmbeddedpaymentsinverticalsoftware Lowcode/nocodedevelopment CybersecurityadvancementsandriskInternetofThings(IoT)
12%
Competitionfortalentandoperationalexpertise
19
Wemaybeenteringabull
M&Amarketin2025.Bereadytopickyourspots.
ALookAhead:
2025andBeyond
DiamondInnabi
Principal
20
Lowerinterestrates,improvementsininflationandasofteconomiclanding
—comparedwithfearsofarecessionin2023—willboostM&Amarketsin2025.
58%ofCEOsexpect2025tobeabettermarketto
seekexternalinvestmentthan2024
We’recloselywatchingtheFedasitevaluatesinflationandjobgrowthfollowingtheSeptemberratecut.Whileinflationremains
arisk,theU.S.economyappearsstrong,andfallinginterestratescouldboostpublicandM&Amarketsin2025.TrendslikeAI,embeddedpayments,andverticalmarketconsolidationareexpectedtodrivedealvolumesandvaluationshigher.With58%of
SaaSCEOsoptimisticaboutmarketconditionsimproving,2025maypresentaprimeopportunityforliquidityevents.
CEOs
Expectedchangeinmarket2025vs.2024
Expectedvaluationsin2025vs.2024
Buyers
Upsignificantly(20%+)
Bettermarkettoseekexternalinvestment
58%
2%
Similarmarket
Upsomewhat(3%to19%)
39%
39%
Worsemarkettoseekexternalinvestment
Aboutthesame(-2%to+2%)
49%
3%
Downsomewhat(-3%to-19%)
10%
Downsignificantly(-20%+)
SEG
softwareEquityGroup
21
NEXTSTEPSFORSaaSCEOS
Withthemarketshowingsignsofstability,nowisthetimeforCEOstostartpositioningtheircompaniesforan
acquisition.BuyersareshowingstronginterestinSaaScompanieswithhighARRgrowth,predictablerevenueandstrongprofitability,creatingthepotentialforcompetitivebiddingtodrivevaluationsup.
1
Emphasizeretention,profitabilityandAIreadinessifaliquidityeventisinyourshort-orlong-termfuture.
Themarketisgraduallybecomingmoregrowthorientedagain,butbuyersstillhaveastrongpreferenceforbalancedRuleof40profiles.
CompletetheInteractiveSEGSaaSScorecard™
forinsightsonyourcompany’spotentialandnextstepstoenhanceyourcompany’svaluation.
4
Ifconsideringsellinginthenext12-18months,companiesshouldbebreakevenorbettertoappealtobuyers.
2
5
Ifyou’reburningcashorhavelowergrossretention
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