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CONSUMER&
BRANDBrandKPIs
for
spirits:
JACK
DANIEL’S
inthe
United
StatesConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
JACKDANIEL’S
performance
inthe
spirit
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofDecember202482%
of
JACK
DANIEL’S
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•JACKDANIEL’Sbrandingresonates
more
with
Gen
X•JACKDANIEL’Sranksfirstinawareness
within
thespiritmarket•JACKDANIEL’Sgenerally
appealsto
men
more
thanwomen•Thepopularity
ratingof
JACKDANIEL’Sis
33%•Among
JACKDANIEL’Senthusiasts,40%
fallunderthe
•JACKDANIEL’Sranksseventh
inconsumptionhigh-income
category•Interms
of
loyalty,JACKDANIEL’S
isfourth
inthe•Consumers
want
theirspiritbrandstohaveUnited
Statesauthenticity,highvalue,and
boldness•JACKDANIEL’Shasascore
of
24%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
JACK
DANIEL’S
at
87%Brand
profile:
snapshotBrand
performance
of
JACKDANIEL’S
intheUnitedStates87%82%33%25%24%AwarenessPopularityUsageLoyaltyBuzz5Notes:Spirits
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,195,
all
respondents
(awareness),
n=1,036,
respondents
who
know
the
individual
brand(popularity),
n=1,036,
respondents
whoknow
the
individual
brand(consumption),
n=255,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,036,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024JACK
DANIEL’S
branding
resonates
morewith
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations40%39%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeJACKDANIEL’S
bygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatJACKDANIEL’Sislikedby
8%
of
Baby
boomersand33%
of
Gen
Xers,
whereas
thetotalshare
ofindustryusers
is6%
and30%,
respectively.33%30%24%19%ForMillennials
andGen
Z,
39%
and
19%
feel
positivelytowards
JACKDANIEL’S,versus
40%
and
24%.
Socurrently,
forJACKDANIEL’S,Gen
Xconnects
most
withtheirbrandcompared
tothe
overall
industryuser.8%6%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestospirits,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=347,
JACK
DANIEL’S
enthusiast,
n=848,
spirit
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024JACK
DANIEL’S
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
JACKDANIEL’S
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.8%11%88%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
JACKDANIEL’S
hasalowerproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.40%60%43%57%60%
ofmen
likeJACKDANIEL’Scompared
to
40%
of
women,
whereasfortheoverall
industry,56%
of
menconsume
spiritscompared
to
43%
ofwomen.90%8%
of
JACKDANIEL’Senthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to11%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
spirits,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=347,
JACK
DANIEL’Senthusiast,
n=848,
spirit
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
JACK
DANIEL’Senthusiasts,
40%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.20%24%Single40%40%21%17%CoupleSingleparentNuclear40%
ofJACKDANIEL’Senthusiastsarefrom
high-income
households.JACK
DANIEL’S
brandisgenerallyenjoyed
more
byconsumers
who
arepartof
acouplehousehold,
21%
of
JACKDANIEL’S
enthusiastshavethiscurrentlivingsituation.12%12%23%23%36%36%24%Multi-generational3%4%14%13%ExtendedOther24%7%8%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
spirits,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:
n=347,
JACK
DANIEL’S
enthusiast,
n=848,
spirit
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
spirit
brands
to
have
authenticity,
high
value,
andboldnessBrand
profile:
qualitiesQualitiesconsumerswant
from
spiritbrandsForspirits,thetopthree
qualitiesconsumers
want
fromabrandareauthenticity,highvalue,and
boldness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessJACKDANIEL’S
consumers
alsoappreciate
these
key
attributes,indicating
JACKDANIEL’Sexudes
thesequalities.40%20%0%SocialresponsibilityCoolnessThequalitiesthatJACKDANIEL’Senthusiastsare
least
focused
on
areinclusiveness
and
sustainability.ReliabilityExclusivityJACKDANIEL’S
shouldwork
onpromoting
social
responsibility
toconvert
enthusiastsinto
owners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
spirits,
which
ofthese
aspects
are
mostimportant
toyou?”;Multi
Pick;“When
it
comesto
spirits,
which
of
the
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
spirits,
which
ofthe
followingbrands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=255,
JACK
DANIEL’S
consumers’,
n=347,
JACK
DANIEL’S
enthusiast,
n=848,
spirit
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
JACK
DANIEL’Sfans,
37%
state
that
they
get
excited
about
spirit
productsBrand
profile:
attitudesWhat
doconsumersthink
ofspiritsingeneral?41%38%37%31%30%28%26%25%
25%23%18%17%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
aboutIliketotalkabouttopicsIknow
and
trustspiritproductsrelating
tospiritsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
spirits
do
youagree
with?”;
Multi
Pick;“When
it
comes
tospirits,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=347,
JACK
DANIEL’S
enthusiast,
n=848,
spirit
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1182%
of
JACK
DANIEL’S
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
spirits,theaverage
awareness
ofabrandinthe
United
Statesis72%.
Awareness
of
JACKDANIEL’S,however,
is
at87%.Awareness33%
ofU.S.
spiritconsumers
say
theylike
JACKDANIEL’S,compared
toanindustryaverage
brandpopularity
of28%.25%
ofindustryconsumers
intheUnited
Statessaythey
consume
JACKDANIEL’S,with
the
averageconsumption
ofabrandat21%.BuzzPopularity82%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of77%.JACKDANIEL’S
hasbeen
noticed
more
inthemediacompared
to
other
brands,with
a“Buzz”score
of24%compared
to
18%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.12
Notes:Spirits
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,195,
all
respondents
(awareness),
n=1,036,
respondents
who
know
the
individual
brand(popularity),
n=1,036,
respondents
whoknow
the
individual
brand(consumption),
n=255,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,036,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024JACK
DANIEL’S
ranksfirst
in
awareness
within
the
spirit
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofJACKDANIEL’SRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1JACKDANIEL'S87%84%82%81%79%79%79%76%75%74%13%2Smirnoff3BACARDI4CrownRoyalHennessyCaptain
MorganJimBeamMalibu5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.678Outofallrespondents,
87%
were
aware
of
JACKDANIEL’S.
Thisranksthemfirst
compared
tootherbrandssurveyed
inthismarket.87%N/A9BaileysAwareness10Absolut
Vodka13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,195,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
JACK
DANIEL’S
is
33%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofJACKDANIEL’SRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Absolut
Vodka39%36%35%33%33%32%32%32%31%29%2CrownRoyalSmirnoff33%34JACKDANIEL'SGrey
Goose
VodkaBaileysOutofconsumers
who
knew
thebrand,
33%
saidtheyliked
JACKDANIEL’S.
Thisranksthem
fourthcomparedtootherbrandssurveyed
inthismarket.5667%7Fireball8Captain
MorganBACARDI9PopularityN/A10Kahlúa14
Notes:“When
it
comesto
spirits,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=1,036,
respondents
who
know
the
individual
brand(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024JACK
DANIEL’S
ranks
seventh
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofJACKDANIEL’SRank#
BrandUsage
%29%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
spirits,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Absolut
Vodka2Fireball28%25%3CrownRoyalAperol27%Outofconsumers
who
knew
thebrand,
25%
saidtheyconsumed
JACKDANIEL’S.
Thisranksthemseventhcompared
to
other
brandssurveyed
inthismarket.426%5Smirnoff25%6Tito'sHandmade
VodkaJACKDANIEL'SBACARDI25%725%75%825%9Hennessy24%UsageN/A10Grey
Goose
Vodka23%15
Notes:“When
it
comesto
spirits,
which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=1,036,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
JACK
DANIEL’S
is
fourth
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofJACKDANIEL’SconsumersRank#
BrandLoyalty
%87%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Tito'sHandmade
Vodka18%2Absolut
VodkaSmirnoff85%382%4JACKDANIEL'SKahlúa82%580%6Seagram'sHennessy80%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
spirits,which
ofthe
following
brandsareyou
likely
to
consume
againinthe
future?”.780%8CrownRoyalMalibu79%82%979%Outofrespondents
whohaveconsumed
JACKDANIEL’S,82%
saidtheywould
consume
thebrandagain.LoyaltyN/A10Grey
Goose
Vodka78%16
Notes:“When
it
comesto
spirits,
which
ofthe
following
brands
areyoulikely
toconsume
again
in
the
future?”;Multi
Pick;Base:n=255,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024JACK
DANIEL’Shas
a
score
of
24%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofJACKDANIEL’SRank#
BrandBuzz%28%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1CrownRoyal24%2Captain
MorganAbsolut
VodkaBACARDI28%326%Outofconsumers
who
knew
thebrand,
24%
saidtheyhadheardaboutJACKDANIEL’Sinthemedia.
Thisranksthemfifth
compared
toother
brandssurveyedinthismarket.425%5JACKDANIEL'SAperol24%624%7Baileys22%76%8Hennessy21%9Fireball19%BuzzN/A10Grey
Goose
Vodka18%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,036,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportun
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