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A

OfficeDressEtiquetteUnit7OfficeWorkETasksBOfficeMatters

DGrammar

CBusinessCommunicationAOfficeDressEtiquetteA1NametheclothesA2CompletethedialoguesA3ListentotheconversationA4ListenandcompletetheconversationA5ReadthepassagesA6ReadandwriteA7

TelltheclothesyouarewearingCanyoutellthenamesoftheclothes?coatsweaterblouseT-shirtshortspantsHighheelshoesneakerA1Nametheclothes.

1.Tellthenamesoftheclothes.shirttrousersjeansskirtdressleathershoetiejacketWhataretheseclothes?2.Doyouknowthenamesoftheseclothes?A2Completethedialoguewithyourpartner.Whichoccasionisthesuitfor?It'sforworkinginoffice.Whichoccasionisthesuitfor?It'sfor______________.Whichoccasionisthesuitfor?It'sfor_______________.Whichoccasionisthesuitfor?It'sfor__________________.Whichoccasionisthesuitfor?It'sfor__________________.playingbasketballhavingoutdoorsportsgoingonholidayattendingconferencesWhat’stherelationshipbetweenthetwospeakers?1Whatdidthewomandoyesterday?32Shehadameetingandgotsomegoodthingsfinished.Theyarecolleagues/co-workers.A3Listentotheconversation.1.Listen.2.Answerthefollowingquestions.A:Goodmorning,Mr.Li.Howareyou?B:Fine,thanks.Andyou?A:

I’mfine,too.B:Howdidthemeetinggoyesterday?A:Ithinkwegotsomegoodthingsfinished.B:That’sgreat.Letmeknowifyouhaveanyproblem.A:Thankyou.B:Haveagoodday.A:Youtoo.3.Readtheconversation.Tom: Hello!Lily: Hello!Andyouare…?Tom: Oh,I’ma_____guy.Myname’sTom.Lily: ____tomeetyou.Tom.I’mLily.Tom: Gladtomeetyou.Lily,whichdepartmentareyouin?Lily: Ah,I’mintheFinanceDepartment.Idealwithpaymenttostaff.Canyou_____what myjobis?Tom: Areyouanaccountant?Lily: Notreally.Tom: Youareacashier.Lily: That's____!Howaboutyou?Tom: I’mintheProductionDepartment.Lily: Whatareyouin_of?Tom: I’minchargeofQC.Lily: QCinspector?Tom: Yes.newGladguessrightchargeA4Listentoandcompletetheconversation.1.Listen.2.Listenagainandcompletetheconversation.3HaveTomandLilymetbefore?Whoisnewinthecompany?WhichdepartmentdoesLilyworkin?WhatdoesTomdointhecompany?No,theyhaven’tmetbefore.Tomisnewinthecompany.LilyworksintheFinanceDepartment.TomisaQCinspector.3.Answerthefollowingquestions.1.Goodmorning,Mr.Li,howareyou?Waysofgreeting:Howdoyoudo!Goodmorning!Howareyou?Howhaveyoubeen?2.Ithinkwegotsomegoodthingsfinished.getsth.done:havesth.done3.Andyouare….?It’sapolitewaytogetthenameofthepersonyou’retalkingwith.Otherwaysofgettingsb’sname:MayIknowyourname?HowshouldIcallyou?4.inchargeof:beresponsiblefor5.QC:qualitycontrolHello!What’sup?What’snew?Howiseverything(going)?4.UsefulexpressionssmokinggossipingeatingsmellyfoodspeakingloudlylisteningtomusicwithoutaheadphoneA5Readandmakethebestchoices1.Badmannersinthepublicplace.2.Readthepassages.1.Thesethreepeoplearecomplainingabouttheir________.friends b)neighbors c)co-workers d)bosses2._________annoysthefirstnarratormostinoffice.a)Heavyperfume b)Noisymusic c)Personalphonecalls d)Smellyfood3.__________isappropriateforofficeaccordingtothesecondstory?a)Theveryformalsuit b)Thefashionabledressc)Thesemi-casualbusinessdress d)Anykindsofclothes4.Thefemaleco-workerinthethirdstoryusually_________perfume.a)putsontoomuch b)bathesinc)wearslittle d)wearsno3.Makeyourchoices.LanguagePointsPara.1(Line1)Youheareverythinggoingonwithyourco-workers.hearsbdoingsth.听见某人正在做某事c.f.seesbdoingsth.findsbdoingsth.e.g.Ihearhimmakingaphonecalltohisclient.IsawMikehangingaroundonthestreet.我看见迈克在街上闲逛。Ifindthenewstaffworkingveryhardonthisproject.我发现新来的员工在这个项目上十分卖力。4.LanguagepointsPara.2(Line2)Allofushave

tolistentohismusicalldaylong…

haveto与musthaveto不得不,表示客观的需要;

must必须,表示说话人主观上的看法,即主观上的必要。e.g.It’slate.Wehavetohurryup.Ourbosssaideveryonemustfinishhisworkontime.2)在否定结构中:don'thaveto表示"不必",mustn't表示"禁止"Youdon’thavetotellhimabouttheaccident.Youmustn’ttellhimabouttheaccident.LanguagePointsinterruptPara2(line4)It’sreallyannoyingwithourworkinterrupted…[运用]makeabreakin;interfereinsomeoneelse’sactivity

[运用]

interruptsb./speech/conversatione.g.Excuseme,Idon’tweantointerruptbutIhadheardthatyoumadethatpointbefore.Letmeinterruptyoutoaskonequestion.

[拓展]

interrupt

interfere

干扰,妨碍;interruptionn.Pleaseletmego.IpromiseIwon’tinterfere.[仿写]

打断别人的发言时很不专业的。It’sunprofessionaltointerrupt

thespeech.LanguagePointsWithsth.donePara2(line4)with引导的独立主格结构表示伴随WithyouhelpingmewheneverI’mintrouble,Ifeel

veryobligedtoyou.无论我什么时候遇到困难你总是帮助我,真是太感激你了。e.g.Withallhisworkdone,Jamesdecidedtogoonaholiday.完成所有的工作后,詹姆斯决定去度假。LanguagePointsstressfulPara2(line7)howstressfulitistoputupwithmorenoiseNegotiatingasalarywhenyouhaveajobcanbestressful.[运用]stressfuljob/time/situatione.g.Musiccansootheourspiritsandmeltawayastressfulday.[拓展]

stress(n.)压力;(v.)强调Diseaseisusuallyrelatedtotoomuchstress.Theboardhasstressedtheneedforincreasedco-operationamongthedifferentdepartments.[仿写]

找工作时协商薪水让人觉得很有压力。[意义]causingthepersoninvolvedtofeelstressLanguagePointsSemi-Para4(line3)SemibusinesscasualSemi:halfsemicircle;semiaxle;semi-final;semi-skilled半决赛半轴半熟练的半圆e.g.semi-conductorc.f.Half-half-brother/sister同父异母或同母异父的兄弟/姐妹half-done半熟的;完成了一半的half-blooded混血的half-time中场休息half-truth片面的真理LanguagePointsexposePara4(line5)hipsittingbelts

exposingbelly…Somepeopleareeasiertobephished(网络钓鱼诈骗)duetotheirlessexposuretotechnicalknowledge.[拓展]

exposure(n.)暴露,曝光,揭露Thisprogramiscreatedtoexposethehighschoolstudentstothecollege-levelwork.e.g.TheamountofVitaminD3peoplemakefromoutdoorUVexposuredependsonhowmuchskintheyexposetothesun.[运用]exposesb/problem/faults/secrettosb./sth.[意义]

expose:removeallorpartofone'sclothestoshowone'sbody;makeaccessibletosomeactionorinfluence[仿写]

新的自由交易协议使农民受到了前所为有的来自国际市场的竞争。Thenewfreetradeagreementwouldexposethefarmerstotheunprecedentedinternationalcompetition.LanguagePointsembarrassPara4(line7)…wasembarrassedbyherinfrontofclients.Idon’twantmomtoembarrassme,soIapologizedtoherimmediately.[仿写]

我不想妈妈让我难堪,于是我马上向她道歉了。Hewasmutewithembarrassmentandanger.Iwassoembarrassedbythepersonalquestion.[拓展]

embarrassed(adj.);embarrassing(adj.);embarrassment(n.)e.g.Hisjokesembarrassedthewholeoffice.[运用]

beembarrassedby[意义]

causetofeelself-conscious,ashamedorshy.LanguagePointswearweartheuniformweartheshoeswearawatchwearjewelrieswearglassesPara5(line2)Shelikeswearingaveryheavyperfume.wearthelonghairwearafullmoustachewearalookofamazementwearapaleandsleepyfacewearbagsunderone’seyesLanguagePointsaffectPara5(line8)…howbadlyitaffectsme.Toomuchstresscouldaffectpeople’shealth.[仿写]

压力太大会影响人的健康。Thekeyistoknowwhatevidenceyouneedtoinfluenceyourclients.[拓展]

affect

influencee.g.Stayingawaysolongfromofficewillaffectpromotion.[运用]

affectsb/sb’shealth/emotion[意义]

haveaneffectonTranslationofthetext请别再听了,行吗?我在一个都是格子间的地方工作。当然,你可以听见你同事的一举一动:他们给谁打电话,他们说了什么,他们的想法是什么。但他们却认为他们是一个人在办公室,你懂的。我明白这些情景是在格子间工作的一部分,而我的邻座喜欢不带耳机听音乐。我们所有人都不得不整天听他的音乐。坦白地说,我们的工作被一而再、再而三地打断,真的让人很恼火。一些人告诉他让他戴上耳机,可不知道是什么原因,他就是不明白除了正常噪音外,还要忍受更多的噪音的我们压力有多大。下周我们要将这个事情提交给高层。是时候了!衣着礼仪我们的办公室很小,只有30个职员,男女职员各占一半。办公室没有特定的衣着要求。除了两个员工外,其他所有的人都能恰当地选择服装,衣着得体——休闲商务装。其中一个女职员身材很丰满,却总是穿紧身衣,对她的衣着表现得很无知(她并非故意穿着性感)。扣子解开,低腰露脐裤,裙子很短,混搭,迷你衬衫配凉鞋。她渐渐成了办公室的“话题”。最近,她的男上司,销售副总裁,因为她在客户面前颜面大失。香水虽好,过犹不及!这就是我想对我一个同事说的话。她人很好。事实上,她还培训过我。她喜欢喷非常浓的香水。当她培训我时,她并不用香水,至少没有喷这么多。现在她喷的香水都能让我窒息!!你能够通过气味分辨出她什么时候去了复印室或办公室。更糟糕的是,她喷的香水导致我眼睛发痒、流泪、打喷嚏、咳嗽、流鼻涕、皮肤发红。她似乎不知道这对我有多大的影响。A6Readandwrite.1.Readthenotes.2.Tellwhichareformalandwhichareinformal.Note1_______ Note2_______ Note3______Note4______FormalFormalInformalInformal3.Completethefollowingnote.To: _________From: _________Date: __________Subject: _______________DearSir,I’mterribly_____thatIshouldbeunableto______themeetingthismorning_____abadcoldandhighfever.Enclosedisacertificatefrom________whosaidImuststayinbedfor________.I’llgobacktoworkassoonasI_______.YoursrespectfullyMr.AdamsYournameNov.1st,2023NoteforsickleavesorryattendduetothedoctorafewdaysrecoverDate:usuallytheyearandthemonthcouldbeomitted1Salutation:“Dear”couldbeomitted.Butiftheaddresseeisoursuperiororprofessor,titlesareneeded,suchasManagerWang,orProfessorSmith;32Body:bebriefandclear;43Complimentaryclose:itcouldbeomitted.Butiftheaddresseeisoursuperiororprofessor,thecomplimentaryclosureneedstobeadded,suchas“yourssincerely”,“yoursfaithful”.“yourstruly”,“Regards”,“Bestwishes”,“Withbestregards”,etc;4Signature:iftherelationshipbetweenaddresserandaddresseeisclose,thesignaturecanbecasualwithonlythegivennameoftheaddresser.54.NotewritingtipsDescribethecolororsizeoftheclothes.(XL;L;M;S,etc)12Givethenameoftheclothes.11Talkaboutthematerialsoftheclothes.(cotton;silk;nylon;woolen,leather,etc.)3Makeasummaryofyourclothes.14Describeyourclothes.A7Telltheclothesyouarewearing.1.Readtheexampleandlearntheexpressions.2.Keypointsindescribingyourclothes.3.Describeyourclothesyouweartoday.BOfficeMattersB3ReadandfillintheblanksB4MakingconversationsB1GivethenamesofofficesuppliesB5LookandimagineB6Writeathank-youletterB2Listenandrepeatstaplercalendarbinder/folderstamphighlighterpencilholderadhesivenotes/post-itclipB1GivetheEnglishnamesoftheofficesupplies.Dave:Hi,John.Davehere.John:Oh,hello,Dave.Howarethings?/Dave:Fine,thanks.Listen,just/quickquestion.John:Yeah,goahead.Dave:Doyouthinkyoucould/letmehavethefaxnumberforWorkplaceSolutions?Ican'tgetthroughtothem.Theirphone'salwaysbusy/.John:I‘vegotithere/.It's02788439671.Dave:Sorry,Ididn'thear/thelastpart.Didyousay9661?John:No,it's9671.Dave:OK.Thanks.Bye.John:Noproblem./.Bye.Howareyou?aquickwordgivemeengagedrightinfrontofmecatchDon'tmentionitB2Listenandrepeat.1.Listenandhighlightthesentencesyouhaveheard.2.Readtheconversationabovewithyourpartner.打开电源开关12按下按钮11压紧文件3打开盖子15面朝下放置文件14插上电源6文件定位173.holdthedocumentinplace1.pressthebutton2.turnonthepowerswitch6.plugin(thephotocopier)5.liftthelid4.placethedocumentfacedown7.positionthedocumentB3Readandfillintheblanks.1.Readthepassage.2.Fillintheblankswithrightwords.___________________________________________________________________________________________________________________________________________________________________________________________________________

Line1...animportantpieceofequipmentinamodernbusinessoffice.equipment→facility[意义]thetoolsormachinesthatyouneedtodoaparticularjob

[运用]

complicatedproblem/question/sentence/structuree.g.AlthoughQualcommsellswirelessequipmentandsoftware,itgetsmoreprofitfromlicensingwirelesstechnologies.[拓展]equipv.装备;配备;使胜任e.g.Theexpeditionwasequippedwithproperclothing,food,andothernecessities.Educationandtravelhaveequippedhimtodealwithallsortsofpeople.[仿写]

设备必须从公司认可的供应商那里购买。

Theequipmentmustbeboughtfromasupplierapprovedbythecompany.LanguagePointsequipment3.LanguagepointsLine2…itbecomescomplicatedandconfusing.[意义]difficulttoanalyzeorunderstand[运用]complicatedproblem/question/sentence/structuree.g.Financialfirmsinventedandsoldcomplicatedfinancialproductstoescapescrutinyandconcealenormousrisks.[拓展]

complexadj.consistingofinterconnectedparts复杂的,合成的;

n.复合体,综合设施e.g.Theysaythetechnologyformakingflutesoutofivoryismuchmorecomplexthanformakingoneoutofbone[仿写]

我们应该学会认识和分析复杂问题的本质。Weshouldlearntodiscernandanalyzetheessentialsofcomplicatedquestions.LanguagePointscomplicated3.LanguagepointsLine2…itbecomescomplicated

andconfusing.[意义]difficultforpeopletoknowexactlywhatishappeningorwhattodo[运用]

confusingideae.g.Heandothersmaintainthattheserulesareconfusingtocustomers.[拓展]

confusev.使困惑;confusionn.混淆,混乱;confusedadj.困惑的;混乱的e.g.Asurveyshowedpeoplewereconfusedaboutwhattheyshouldeattostayhealthy.There'sstillconfusionaboutthenumberofstudents.Hemakesthesoundmoreoftenwhenhe'sabitconfused.[仿写]

这个指令让人很困惑。Thisinstructionisreallyconfusing.LanguagePointsconfusing3.LanguagepointsPara2Usethemeasurementguidetopositionthedocumentproperly.[意义]putintoacertainplaceorabstractlocation[运用]

positiontroops;GPS(globalpositioningsystem)e.g.Positionthecursorwhereyouwantthenewmarginstobegin.[拓展]

positionn.适当的位置;姿态;态度;看法ina/nopositione.g.Iamnotinapositiontocomment.[仿写]

科学家们找到了沿着圣安德烈亚斯断层的地震活动位置。ThescientistspositionedtheseismicactivityasbeingalongtheSanAndreasfault.LanguagePointsposition3.LanguagepointsTranslationofthetext复印机是现代办公室的重要设备。随着新技术的应用,它变得复杂且令人困惑。但是复印的基本原理并没有很大的改变,所以复印文件的过程也容易掌握。1.插上电源。打开电源开关。电源指示灯亮。检查纸盒里是否有足够的纸张。如果纸张不够,需要添加纸张到纸盒中。2.打开复印机盖,将需要复印的文件面朝下放置。使用指示标识将文件放置在恰当的位置。3.慢慢关上复印机盖将文件压紧。选择你需要复印的份数。4.选择复印件的颜色。有些复印件的颜色比一般复印件颜色深,使用复印机上方的按钮调整浓度。5.选择复印方式。你可以双面复印,也可以单面复印。6.按“开始”键或“复印”键。文件就可以复印了。Example:You: Excuseme,Jim.Myfaxmachinedoesn’t You: HowcanIfindhim?work.Couldyoudomeafavor?(Would Jim: Youcangotohisdepartment.youpleasetakealookatit?/Canyougive You: Whichdepartmentishein?meahand?) Jim: He’sin...Jim: Sorry,butyoucanaskBillforhelp.(I You: Whereisthedepartment?wishIcouldhelpyouout./I’msorry,but Jim: It’sonthe...floor.IbetBillwillhelp.) You: Whenwouldhebeavailable?You: ButwhoisBill? Jim: Heisavilableat...Jim: Heis... You: Thankyouverymuch.B4MakingconversationsAskandanswerquesitonswith'when,where,what,who,which,whyandhow'.Situations:

Situation1

YouwanttofindthefaxunmberforMr.King'soffice,soyouaskJimwhocangiveyouthenumber.JimtellsyoutogotoGrace,thesecretaryofthegeneralmanager.Trytogetthetime,placeandthewaytocontacther.Situation2Youaresupposedtomakeabusinessreport,butyouhavenoideahowtogetthedata.Askhelpfromyourcolleague,Cindy.CindytellsyoutogotoMartinintheMarketDepartment.Trytogetthetime,placeandthewaytocontacthim.B5Imaginewhatthemanagermightsay.1.ReadthestoryandtellwhatthemanagermightsaytotheGenie.Iwantthosetwobackintheofficeafterlunch.2.Retellthestorywiththehelpofthecartoon.Writeyourletterofgratitudewithinafewdaysofwhateverhappenedtoinspireyourgratitude;1Addressyourappreciationlettertoaspecificperson;32Specificallystatewhatyouappreciateandbesincere;43Beclearandconcise;4Closetheletterwithwarmregards.5B6Writeathank-youletter.2.Writeathank-youlettertoyourcolleagueafterheorshehelpsyouunderstandhowtousethecopier.1.Understandthank-youletterwriting.Sampleletter:Expressionstolearn:Isogreatlyappreciate...

I'mhonored...Iamverythankfulto...for...I'mdelighted...Weweretouched...Itrulyenjoyed...Wearetrulygrateful...Iammuchobliged...Howthoughtfulofyou..Thankyousomuchfor...DearKarl,Iwanttoexpressmydeep____________forthehelpand________youhaveofferedmeformyjob.Ifeelvery________toyoufortakingtimeoutofyour____scheduletoanswermymanyquestions.Withoutyourhelp,IdoubtIwouldhavebeenableto_________theworkontime.IthinkI’mluckytohaveachancetoworkwithyou.Itwasagreatlearning___________forme.Ireallyvaluetheknowledgeandexperienceyouhave,andyourwillingnessto_____itwithme.Thankyouonceagainforshowingmehowonecanbean_________colleague.Iconsideryounotonlyacolleague,butavaluablementorandfriend.

________,MarryappreciationsupportgratefulbusycompleteexperienceshareexcellentSincerely3.Completethefollowingletter.CBusinessCommunicationC2Read.chooseandrole-playC3LeaveandtakeamessageC4ReadandanswerthequestionsC1Listenandchoose1.A.Ms.Smith,please.B.I’llcalltomorrow.C.ThisisBobHall.2.A.Okay.I’llcallherrightnow.B.I’llcallherafterlunch.C.Okay.Lunchtimeisfine.3.A.Yes.It’s532-9843.B.Myname’sGregRodgers.C.Myzipcodeis09783.4.A.No.I’llcalllater.B.Yes.Goahead.C.Yes.Pleasegivemethemessage.5.A.IworkforSony.B.It’sspelledT—I—M.C.That’scorrect.6.A.Here’sthemessage.B.No.I’llcalllater.C.Thankyou.7.A.Okay.I’llcallhimbacklater.B.Yes.I’llmeethimat3:00.C.Sorry.Ican’tmeethimnow.8.A.I’llcallhimThursdaymorning.B.Allright.PleasetellhimJeffcalled.C.HavehimcallmeonWednesdayat3:00.9.A.NextWednesdaywouldbefine.B.Sorry.I’mbusyonMondayat11:00.C.Sure.Noproblem.10.A.Yes.Icallherlater.B.No.JusttellherIcalled.C.Yes.Tomorrowisfine.C1Listenandchoose.1.Listentothedialoguesandchoosetherelevantinformation.1.MayIaskwhoiscalling?

ThisisBobHall.2.I’msorry,butshe’souttolunchnow.

I’llcallherafterlunch.3.CouldIhaveyourtelephonenumberplease?Yes.It’s532-9843.4.Wouldyouliketoleaveamessage?No.I’llcalllater.5.Couldyouspellyournameplease?It’sspelledT—I—M.6.I’llbesuretogiveherthemessage.Thankyou.7.I’msorry,butheisinthemeetingnow.Okay.I’llcallhimbacklater.8.I’msorry,buthewon’tbebacktoofficeuntilThursdayafternoon.Allright.PleasetellhimJeffcalled.9.Mr.JoneswouldliketorescheduleWednesday’sappointmenttonextMondayat8o’clock.Sure.Noproblem.10.ShallIhavehercallyoubacklatertoday?No.JusttellherIcalled.2.Readthedialogueswithyourpartner.1.Thewriterworksas__________intheadvertisingcompany.A.anofficeclerk B.amanager C.adesigner D.receptionist2.Theclientis___________withtheconversationwiththewriter.A.annoyed B.angry C.happy D.irritated3.It’squite_________forthewritertokeepaconversationwiththeclientwhiledealingwiththedesignissues.A.easy B.challenging C.pleasant D.enjoyable4.Themanagerisveryhappywiththewriter’sperformancebecause______.A.hemadeadealwiththeclientB.hisdesignisexcellentC.hisworkhelpedthecompanykeepthisclientD.heisverycleverC2Read,chooseandrole-play.1.Readthepassageandmakethebestchoices.2.Role-playthepassageaccordingtothedirections.√√√√performLanguagePoints3.Languagepointsperformv.

performancen.performataskperformanoperationperformmiraclesperformmagictrickperformamedicalexaminationperformtheclassicalmusic执行任务Para1(Line3)...Ihadtoperformadditionaltasks.做手术创造奇迹表演魔术进行体检表演古典音乐LanguagePointschallengingPara2(Line5)Itwasabitchallengingatfirst,...[意义]requiringfulluseofyourabilitiesorresources[运用]challengingjob/taske.g.Jackfoundachallengingjobasadesigner.[拓展]

challenge(n.)挑战meetthechallenge;risetothechallenge;takeupthechallenge

(v.)质疑;挑战;盘问

Thetruthofthestorywaschallengedbytheprofessor.[仿写]我希望能找到一份有挑战性的工作。Iwanttofindachallengingjob.LanguagePointsengagePara2(Line9)Imanagedtoengagetheclientinthedesignmakingprocedure.[意义]involve,get,occupy[运用]beengagedine.g.Themaingoalistoengagechildreninthelearningprocess.[拓展]

engaged(adj.)占线的,订婚的,正在从事的

engagement(n.)婚约,约会

Itrytoreachhimbutthelineisengaged. Theygotengagedwhentheyareeighteen.SerinahasbrokenoffherengagementtoJeremy.[仿写]

参与团队活动有助于你的职业发展。(engage)Engagingyourselfintotheteamworkishelpfulforyourcareer.LanguagePointspersuadePara2(Line15)…Icanpersuadeavaluableclienttostaywithourcompany.[意义]

convince[运用]persuadesbtodosth.e.g.We'retryingtopersuademanufacturerstoselltheproductstous.[拓展]

persuasion(n.)说服,说服力persuasive(adj.)有说服力的Aftermuchpersuasion,Aliceagreedtothinkabouttheplanagain.Thebestsalesmanispersistent,persuasiveandenergetic.[仿写]我设法说服她是时候退休了。I'vepersuadedherthatit'stimesheretired.Translationofthetext我的第一份工作我的第一份工作是在一家小广告公司做办公室行政秘书。但不时地我还得做一些额外的工作。一次,一个客户来到公司,他需要给他的公司设计一个全新的商标,还需要一些名片的设计方案。通常是我的上司负责这类客户,但这次他不在,并且一两个小时内也不会回来。我意识到我们公司不能失去这样一个很重要的客户。于是,我向这位客户介绍了我们公司和我们公司的服务,以及我们公司能为他做些什么。接着,我听取了他对新商标的想法,并用Photoshop画出草图。开始,这有点困难,但是这位客户很耐心,并且我也想办法让他对我们公司感兴趣。对我来说,一边处理设计问题,一边和他谈话不太容易,但我设法让客户也参与到设计中来,对此他也十分喜欢。后来,经理回来了,从我手中接过了这个客户。因为我之前的工作,经理与客户沟通起来也容易多了。我很高兴我能劝说这样一位重要的客户留在我们公司。后来,我们公司与他建立了长期的合作,并持续至今。此外,经理对我的表现也十分满意。GreetyourCaller(Goodafternoon.ABCCompany.MayIhelpyou?)TellthecallerMr.Brownisnotavailable(I’msorryheisnotintheoffice.)Agree(Yes,ofcourse.)Checkthemessage(Letmecheckit.You’reHarrySmith.Yournumberis123456.)Respondtothegratitude(It’smypleasure.)Showgratitude(Quiteallright.Thankyou.)Givethemessage(Couldyoutellhimtocallmeback?Myphonenumberis123456.I’mHarrySmithfromXYZcompany.)Asktoleaveamessage(MayIleaveamessage?)Greetback(Goodafternoon.MayIspeaktoMr.Brown?)C3Leaveandtakeamessage.1.Goovertheflowchart.Goodafternoon,DavidBrown’sofficeIsSueJamesin?/IsSueJamesavailable?ThisisJames.I’dliketospeaktoMr.Wang.MayIspeaktoSueJames?I’msorry,heisnothererightnow./heisouttolunchnow./heisinameetingrightnow./you’vejustmissedhim./he’sjuststeppedout./heisnotavailablenow.Wouldyouliketoleaveamessage?CanItakeamessage?MayIleaveamessage?Ofcourse.HoldonforasecondsoIcangrabapenandpaper.CouldIhaveyourtelephonenumber?Couldyouspellyourname,please?2.Usefulexpressions3.Makeadialoguewithyourpartner,withthehelpoftheflowchart.ConversationOneTed: Goodafternoon.DavidBrown’soffice. ` Ted: I’msorry,butheisinameetingnow.ThebesttimeProf.Davis: Goodafternoon.ThisisProfessorDavisfromtheUniversity

tocatchhimwouldbe5:30. ofWashington. Prof.Davis:Couldyoupossiblyaskhimtocallmeback?It’sTed: CanIhelpyou? ratherurgent.Prof.Davis: I’dliketospeaktoMr.Brown.Isheavailable? Ted: Ofcourse.Whatnumberareyouon?Ted: Wouldyoumindwaitingforafewminutes?I’mjusttrying Prof.Davis: HehasmynumberbutI’llgiveittoyoujustin tofindhim. case.It’s2235-7561.Prof.Davis: Certainly.Thanks. Ted: OK,Mr.Davis.I’llhaveMr.Browngetintouch(Pause) withyouassoonasthemeetingisover.Ted: Hello?Areyouthere? Prof.Davis: Thankyou.It’sverykindofyou.Prof.Davis: Yes.Goahead,please. Ted: You’rewelcome.Goodbye.ConversationTwoJim: Hello.ThisisJimBrownoftheExportDepartment.MayI Jessica: OK.Anurgentmeeting…MayIaskwhatit’s speaktoMr.Wang? regarding?Jessica: I’msorry,butheisoutoftheofficerightnow. Jim: Yes.It’sregardingtheforeignexchangemarketJim: Whenwillhebeback? andoursalesstrategythisyear.Jessica: Heshouldbebackatanymoment. Jessica: ShallItellMr.Wangtoprepareanymaterial?Jim: IwonderifyoucouldgiveMr.Wangamessageform

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