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CONSUMER&
BRANDBrandKPIs
for
iced
tea:
Chá
Ya
í
inBrazilConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Chá
Yaí’s
performance
intheiced
tea
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202484%
of
Chá
Yaí
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Chá
Yaí’s
branding
resonates
more
with
Gen
Z•Chá
Yaí
generally
appealstomen
more
than
women•Chá
Yaí
ranksoutsidethe
Top
10
inawareness
withinthe
iced
teamarket•Thepopularity
ratingof
Chá
Yaí
is32%•Chá
Yaí
ranksfifth
inconsumption•Among
Chá
Yaí
enthusiasts,33%
fallunderthe
high-income
category•Consumers
want
theiriced
teabrandsto
havereliability,
authenticity,and
honesty
/trustworthiness•Interms
of
loyalty,CháYaí
isfifth
inBrazil•Chá
Yaí
hasascore
of
21%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Chá
Ya
í
at
84%Brand
profile:
snapshotBrand
performance
of
CháYaíinBrazil84%32%30%24%21%AwarenessPopularityUsageLoyaltyBuzz5Notes:Iced
tea‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents(awareness),
n=300,
respondents
who
know
the
individual
brand
(popularity),
n=300,
respondents
whoknow
the
individual
brand(consumption),
n=89,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=300,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Chá
Yaí’s
branding
resonates
more
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations46%40%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeCháYaí
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatCháYaí
islikedby0%
of
Babyboomers
and18%
of
GenXers,
whereas
thetotalshareof
industryusers
is4%and28%,
respectively.36%28%27%18%ForMillennials
andGen
Z,
46%
and
36%
feel
positivelytowards
CháYaí,versus
40%
and27%.
Socurrently,
forChá
Yaí,
Gen
Zconnects
most
withtheirbrandcompared
to
theoverall
industryuser.4%0%Baby
BoomerIndustryuserGen
ZMillennialsGen
XBrand
enthusiast6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoiced
tea,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=95,
Chá
Yaíenthusiast,
n=1,016,
iced
tea
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Chá
Yaí
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Chá
Yaí
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof10%87%14%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Chá
Yaí
hasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.47%53%53%
ofmen
likeChá
Yaí
compared
to47%
ofwomen,
whereas
fortheoverallindustry,52%
of
women
consume
icedtea
compared
to48%
ofmen.52%48%84%14%
ofCháYaí
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to10%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
iced
tea,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=95,
Chá
Yaíenthusiast,n=1,016,
iced
tea
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Chá
Yaí
enthusiasts,
33%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.5%7%Single33%32%33%6%CoupleSingleparentNuclear33%
ofCháYaí
enthusiastsare
fromhigh-income
households.CháYaí’s
brandisgenerally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
45%
of
CháYaíenthusiastshavethiscurrent
livingsituation.14%13%9%31%45%37%Multi-generational7%8%36%20%22%34%ExtendedOther3%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
iced
tea,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=95,
Chá
Yaíenthusiast,
n=1,016,
iced
tea
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
iced
tea
brands
to
have
reliability,
authenticity,
andhonesty
/
trustworthinessBrand
profile:
qualitiesQualitiesconsumerswant
from
icedteabrandsForiced
tea,thetopthree
qualitiesconsumers
want
fromabrandarereliability,
authenticity,and
honesty
/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Chá
Yaí
consumers
alsoappreciate
thesekey
attributes,indicating
CháYaí
exudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatChá
Yaí
enthusiastsareleast
focused
on
arehighvalueandthrill/excitement.ReliabilityExclusivityChá
Yaí
should
work
on
promotingsustainabilityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
iced
tea,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comestoiced
tea,whichofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
iced
tea,which
ofthe
followingbrands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=89,
Chá
Yaíconsumers’,n=95,
Chá
Yaíenthusiast,
n=1,016,
iced
teaconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Chá
Yaí
fans,
58%
state
that
they
get
excited
about
iced
teaBrand
profile:
attitudesWhat
doconsumersthink
oficedteaingeneral?58%54%54%51%49%39%38%36%28%27%26%19%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedabouticed
teaIliketotalkabouttopicsrelating
toiced
teaBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
iced
teado
you
agree
with?”;
Multi
Pick;“When
it
comesto
iced
tea,which
ofthe
followingbrands
do
youlike?”;Multi
Pick;Base:n=95,
Chá
Yaíenthusiast,
n=1,016,
iced
tea
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1184%
of
Chá
Yaí
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
iced
tea,theaverage
awareness
of
abrandinBrazil
is
43%.
Awareness
of
Chá
Yaí,however,isat24%.Awareness32%
ofBrazilian
iced
teaconsumers
saytheylikeCháYaí,compared
to
anindustryaverage
brand
popularityof
37%.30%
ofindustryconsumers
inBrazil
saythey
consumeChá
Yaí,
withtheaverage
consumption
ofabrandat33%.BuzzPopularity84%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of82%.Chá
Yaí
hasbeen
noticed
less
inthe
media
comparedtootherbrands,with
a“Buzz”
score
of
21%
comparedto23%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Iced
tea‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents(awareness),
n=300,
respondents
who
know
the
individual
brand
(popularity),
n=300,
respondents
whoknow
the
individual
brand(consumption),
n=89,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=300,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Chá
Yaí
ranks
outside
the
Top
10
in
awareness
within
the
iced
tea
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofChá
YaíRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Leão87%70%57%50%44%44%36%36%33%29%24%2Reido
MateLipton34Native5Feel
GoodPoder
daTerraLifeMixUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6776%8ShefaOutofallrespondents,
24%
were
aware
of
Chá
Yaí.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.9MateeTalBaer
MateAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,244,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Chá
Ya
í
is
32%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofCháYaíRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Leão82%57%56%36%33%32%31%31%27%25%2Reido
MateLipton32%34NativeOutofconsumers
who
knew
thebrand,
32%
saidtheyliked
Chá
Yaí.
Thisranksthemsixthcompared
to
otherbrandssurveyed
inthismarket.5MateeTalCháYaí67Baer
MatePoder
daTerraFeel
GoodLifeMix68%89PopularityN/A1014
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=300,
respondents
who
know
the
individual
brand(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Chá
Yaí
ranksfifth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofCháYaíRank#
BrandUsage
%77%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
iced
tea,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Leão2Lipton51%30%3Reido
MateMateeTalCháYaí48%Outofconsumers
who
knew
thebrand,
30%
saidtheyconsumed
CháYaí.
Thisranksthemfifth
compared
toother
brandssurveyed
inthismarket.431%530%6Native30%7Poder
daTerraBaer
MateFeel
GoodFriizi29%70%826%925%UsageN/A1024%15
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;
Base:
n=300,respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Chá
Ya
í
is
fifth
in
BrazilBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofCháYaí’sconsumersRank#
BrandLoyalty
%93%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Leão16%2Lipton87%3Reido
MateLifeMixCháYaí87%486%584%6Rio83%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
iced
tea,which
ofthe
following
brandsareyou
likely
to
consume
againinthe
future?”.7Native82%8Poder
daTerraFeel
GoodMateeTal80%84%979%Outofrespondents
whohaveconsumed
CháYaí,84%saidthey
would
consume
the
brandagain.LoyaltyN/A1078%16
Notes:“When
it
comesto
iced
tea,which
ofthe
following
brands
are
youlikely
to
consume
again
in
the
future?”;
Multi
Pick;Base:
n=89,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Chá
Yaí
has
a
score
of
21%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofCháYaíRank#
BrandBuzz%50%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Leão21%2Lipton32%3Reido
MateNative28%Outofconsumers
who
knew
thebrand,
21%
saidtheyhadheardaboutCháYaí
inthe
media.
Thisranksthemeighthcompared
to
other
brandssurveyed
inthismarket.423%5MateeTalPoder
daTerraBaer
MateCháYaí21%621%721%821%79%9Feel
GoodLifeMix20%BuzzN/A1018%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=300,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.•
Identifyandunderst
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