离船天津海运职业李肖楠97课件

离船Disembarkation天津海运职业学院李肖楠TianjinMaritimeCollegeLiXiaonan我的护照去哪领取？WherecanIcollectmypassportback?我的账单怎么结算？HowcanIsettlethebill?我的行李如何托运？Howtocheckinmyluggage?DisembarkationProcedureMattersNeedingAttention

目录Content0102离船步骤离船注意事项HowtoDealwithFAQduringDisembarkation03离船中常见问题处理离船步骤DisembarkationProcedure1离船说明会DisembarkationTalk领取护照和托运行李CollectthePassportandCheckintheLuggage1.1游客根据要求按指定时间和地点领取护照Guestsarerequiredtocollecttheirpassportsatthedesignatedtimeandplace01领取护照CollectthePassport领取护照和托运行李CollectthePassportandCheckintheLuggage1.1在船方要求的时间内打包好行李贴上行李牌，放置于舱房门口Guestsshouldpackuptheirluggage,attachluggagetagstothemandleavethemoutsidetheirstateroomwithinthetimerequired02托运行李CheckintheLuggage办理结账SettletheBill1.2GueststhatsetupaSeaPassaccountwithacreditcardshouldverifythestatement.Ifallpurchasesarecorrecttheywillautomaticallybebilledtothecreditcard.Guestscangetofftheshipdirectly.Guestsonacashaccountshouldsettlethebillwithinrequiredtime信用卡用户核对账单无误后无需结账现金用户在船方规定的时间内办理结账刷卡下船PresenttheSeapassCardandLeavetheShip1.3GuestswillbecalledoverthePAsystemandleavetheshipaccordingtothedisembarkationschedule游客要根据离船集合时间表和船上广播指引，按照规定时间分批刷卡下船办理入境GoThroughImmigration1.4Guestsgothroughimmigrationwiththeirpassportandcustomsdeclarationform游客携带好护照、海关申报单至边检处办理入境手续领取行李BaggageClaim1.5Guestswillproceedtothebaggageclaimareaaccordingtothecolorandzonenumberontheirluggagetags入境后，依据行李牌的颜色和标记前往指定地点领取行李游客需按规定时间离船，行李运送时间与游客离船时间相对应提前或延迟离船都有可能导致找不到行李的状况发生不要遗漏物品清空保险箱，不要再上锁填写航程调查问卷LuggagewillnotbeavailableintheterminaluntilthespecificzonehasbeencalledDon’tleaveanythingbehindClearthesafetyboxwithoutlockingFillinthequestionnaire离船注意事项MattersNeedingAttention2离船中常见问题处理HowtoDealwithFAQduringDisembarkation3特定房型游客或一定级别会员拥有优先离船权其他游客若有需求可向邮轮提出申请Guestslivingincertainstateroomsorofcertainlevelsofmembershiphavetheprioritytoleavetheship.Otherscanapplytothecruiseshipiftheywant可以优先下船吗？CanIdisembarkearly?01离船中常见问题处理HowtoDealwithFAQduringDisembarkation302游客需在离船前至少24小时提出申请Applicationshouldbemadeatleast24hoursbeforedisembarkation所有游客和行李必须在离船日清关Allpassengersandluggagemustbeclearedondisembarkationday需要收取一定费用Extrachargeisneeded最迟不能超过邮轮关闸时间Nolaterthangateclosetime参加延迟下船的游客可重返邮轮，但不能携带行李Passengerswhodelayeddisembarkationcanreturntothecruise,butwithouttheirluggage可以延迟下船吗？CanIdelaydisembarkation?离船中常见问题处理HowtoDealwithFAQduringDisembarkation3邮轮前台提供轮椅服务并会安排工作人员协助游客下船Wheelchairassistanceisprovidedforguests行动不便的游客应如何下船？Howdoguestswithdisabilitiesleavetheship?03离船中常见问题处理HowtoDealwithFAQduringDisembarkation3无需交回可作为本次邮轮旅行的纪念品Yes,youcankeepitasasouvenir下船后，船卡是否需要交回？CanIkeeptheSeapasscardafterdisembarkation?04离船中常见问题处理HowtoDealwithFAQduringDisembarkation3离船日当天发现遗失物品联系船方寻找Foundondisembarkationday:contactthecruiseshipforhelp物品遗失在邮轮上了怎么办？WhatifIleftsomethingbehindontheship?05离船日之后发现遗失物品致电邮轮公司客服，由邮轮公司帮助处理Foundafterdisembarkation:callthecustomerserviceofthecruisecompanyforhelp检验检疫InspectionandQuarantine海关检查CustomsInspection边防检查ImmigrationInspection安全检查SecurityCheck按要求办理入境，守好国家大门GoThroughImmigrationasRequired维护国家安全MaintainedNationalSecurity国家安全，人人有责Everyonehastheresponsibilitytomaintainnationalsecurity坚持总体国家安全观Pursueaholisticapproachtonationalsecurity离船步骤DisembarkationProcedure离船注意事项MattersNeedingAttention领取护照和托运行李CollectthePassportandCheckintheLuggage离船中常见问题处理HowtoDealwithFAQduringDisembarkation办理结账SettletheBill离船Disembarkatio