brand kpis fuer heimwerker und garten onlineshops abc da construcão in brasilien-英文（德文）培训课件2025.4

CONSUMER&

BRANDBrandKPIs

for

DIY

&

garden

onlineshops:

ABC

da

Construção

in

BrazilConsumer

Insights

reportDecember2024Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

marketimpactIntroduction:

studydetailsThe

reportMethodologyThisreport

hasbeen

created

usingthe

datafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

forabrand’sperformance

againsttheindustryoverall

and

theircompetitors.Design:OnlineSurveyDuration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeRegions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKNumberofrespondents:approx.

3750Ourdataallows

you

tomeasure

each

brand’spositioninthe

market

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,usage,loyalty,and

media

buzz.Sample:

Internet

users,

aged18

-64,

quotasset

ongender

and

ageThisreport

is

basedon

ABCdaConstrução’sperformance

inthe

DIY&garden

onlineshop

market.Fieldwork:March-April

2024Ifyou

would

liketofind

out

more

abouttheConsumerInsightsatStatista

or

theBrandProfiler,

please

clickthe

linkbelow.2Notes:Sources:

Statista

Consumer

Insights

Global,

asofDecember202472%

of

ABC

da

Construção

users

display

loyalty

towards

the

brandIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket?•ABCdaConstrução’s

branding

resonates

with

Gen

Z•ABCdaConstrução

ranksninthinawareness

withinsimilarly

to

other

brandsinthe

industrythe

DIY

&garden

online

shopmarket•ABCdaConstrução

generally

appealstomen

morethan

women•Thepopularity

ratingof

ABCdaConstrução

is32%•ABCdaConstrução

ranksseventh

inusage•Among

ABCda

Construção

enthusiasts,47%

fallunderthe

high-income

category•Interms

of

loyalty,ABCdaConstruçãois

outsidetheTop

10

inBrazil•Consumers

want

theirDIY&gardenonline

shopbrandstohavehonesty

/trustworthiness,

reliability,andauthenticity•ABCdaConstrução

hasascore

of23%

formedia

buzz3Sources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Loyalty

is

the

highest

scoring

KPI

for

ABC

da

Construção

at

72%Brand

profile:

snapshotBrand

performance

of

ABCdaConstrução

inBrazil72%35%32%23%21%AwarenessPopularityUsageLoyaltyBuzz5Notes:DIY&gardenonline

shops

‘awareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,248,

all

respondents

(awareness),

n=437,

respondents

who

know

the

individual

brand

(popularity),

n=437,respondents

who

know

the

individual

brand

(usage),

n=93,

respondents

who

have

used

the

individual

brand

(loyalty),

n=437,

respondents

who

know

the

individual

brand(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024ABC

da

Construção’s

branding

resonates

with

Gen

Z

similarly

to

other

brands

inthe

industryBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations42%41%Withthatinmind,when

looking

atthe

shareofconsumers

who

likeABCdaConstruçãobygenerationversus

the

share

ofindustryusers

ingeneral,

we

cansee

thatABCdaConstrução

islikedby4%

ofBabyboomers

and

25%

of

Gen

Xers,whereas

the

total

shareof

industryusers

is

4%

and

27%,

respectively.29%27%27%25%ForMillennials

andGen

Z,

42%

and

29%

feel

positivelytowards

ABCdaConstrução,versus

41%

and27%.

Socurrently,

forABCdaConstrução,Gen

Zconnects

mostwith

theirbrandcompared

tothe

overall

industryuser.4%

4%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestoDIY&gardenonline

shops,

which

ofthe

following

brands

do

youlike?”;

Multi

Pick;

Base:

n=139,

ABC

da

Construção

enthusiast,

n=1,040,

DIY&gardenonline

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024ABC

da

Construção

generally

appeals

to

men

morethan

womenBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

ABCdaConstruçãoshowsthatwomen

are

less

likely

tohaveanaffinity

with

thebrand

compared

tomen.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesof9%11%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

ABCdaConstruçãohasahigherproportion

ofLGBTQIA+49%51%51%49%51%

ofmen

likeABCdaConstruçãocompared

to

49%

of

women,

whereasfortheoverall

industry,51%

of

womenuseDIY&garden

onlineshops86%89%consumers

when

compared

totheindustryusers

ingeneral.compared

to

49%

of

men.11%

ofABCdaConstrução

enthusiastsconsider

themselves

tobe

partof

theLGBTQIA+

community

compared

to9%among

industryusers

overall.Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

DIY

&gardenonline

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=139,ABC

da

Construção

enthusiast,

n=1,040,

DIY&gardenonline

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

ABC

da

Construção

enthusiasts,

47%

fall

under

the

high-incomecategoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

anduserswithin

the

industry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthe

number

ofchildren.8%7%Single36%13%14%CoupleSingleparentNuclear47%47%

ofABCdaConstrução

enthusiastsarefrom

high-income

households.ABCdaConstrução’s

brandisgenerallyenjoyed

more

byconsumers

who

arepartof

anuclearhousehold,

42%

ofABCdaConstruçãoenthusiastshavethiscurrent

living

situation.3%9%42%37%33%31%26%Multi-generational9%8%23%22%ExtendedOther26%2%3%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

DIY&gardenonline

shops,

which

ofthe

following

brands

do

youlike?”;

Multi

Pick;

Base:

n=139,

ABC

da

Construção

enthusiast,

n=1,040,

DIY&gardenonline

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Consumers

want

their

DIY

&

garden

online

shop

brands

to

have

honesty

/trustworthiness,

reliability,

and

authenticityBrand

profile:

qualitiesQualitiesuserswant

from

DIY&gardenonline

shop

brandsForDIY

&garden

online

shops,thetopthree

qualitiesusers

want

from

abrandarehonesty

/trustworthiness,

reliability,andauthenticity.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%ABCdaConstruçãousers

alsoappreciate

these

key

attributes,indicating

ABCdaConstrução

exudesthese

qualities.SocialresponsibilityCoolnessThequalitiesthatABCda

Construçãoenthusiastsare

least

focused

on

arehighvalueand

thrill

/excitement.ReliabilityExclusivityInnovationInclusivenessFriendlinessABCdaConstruçãoshould

work

onpromoting

honesty

/trustworthiness

toconvert

enthusiastsinto

owners.HighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When

it

comesto

DIY&gardenonline

shops,

which

ofthese

aspects

are

mostimportant

to

you?”;Multi

Pick;

“When

it

comes

toDIY

&gardenonline

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;“When

itcomesto

DIY&gardenonline

shops,

which

ofthe

following

brands

have

youused

in

the

past

12

months?”;

Multi

Pick;Base:n=93,

ABC

da

Construção

users’,n=139,

ABCda

Construção

enthusiast,

n=1,040,

DIY&gardenonline

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

ABC

da

Construção

fans,

45%

state

that

they

get

excited

about

DIY

&garden

online

shopsBrand

profile:

attitudesWhat

doconsumersthink

ofDIY&garden

online

shopsingeneral?45%45%44%40%39%35%34%33%32%30%25%21%Sustainability

is

Ivaluealow

priceimportant

to

me

over

highqualityIamwellinformedIrely

onbrands

Iget

excited

about

IliketotalkaboutIknow

and

trustDIY&gardenonlineshopstopicsrelating

toDIY&gardenonlineshopsBrand

enthusiastIndustryuser10

Notes:“Which

ofthese

statements

about

DIY&gardenonline

shops

do

youagreewith?”;

Multi

Pick;“When

it

comesto

DIY&gardenonline

shops,

which

ofthe

following

brands

do

you

like?”;Multi

Pick;Base:

n=139,

ABCdaConstrução

enthusiast,

n=1,040,

DIY&gardenonline

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1172%

of

ABC

da

Construção

users

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performanceWhen

itcomes

to

DIY

&garden

onlineshops,theaverage

awareness

of

abrandinBrazil

is52%.Awareness

ofABCdaConstrução,however,

isat35%.Awareness32%

ofBrazilian

DIY&gardenonline

shopusers

saythey

likeABCdaConstrução,compared

to

anindustryaverage

brand

popularity

of38%.21%

ofindustryusers

inBrazil

saythey

useABCdaConstrução,

withtheaverage

usageof

abrandat24%.BuzzPopularity72%

ofbrandusers

saytheywould

usethe

brandagain,compared

toanaverage

loyalty

score

of

82%.ABCdaConstruçãohasbeen

noticed

less

inthemediacompared

to

other

brands,with

a“Buzz”score

of23%compared

to

27%.Sooverall,

the

results

showtheir

performance

tobebelow

average

compared

to

theindustry.LoyaltyBrandUsageIndustryaverage12

Notes:DIY&gardenonline

shops

‘awareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,248,

all

respondents

(awareness),

n=437,

respondents

who

know

the

individual

brand

(popularity),

n=437,respondents

who

know

the

individual

brand

(usage),

n=93,

respondents

who

have

used

the

individual

brand

(loyalty),

n=437,

respondents

who

know

the

individual

brand(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024ABC

da

Construção

ranks

ninth

in

awareness

within

the

DIY

&

garden

onlineshop

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofABCdaConstruçãoRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.1HAVAN90%86%77%69%67%66%59%36%35%35%2Suvinil3Leroy

MerlinC&C-CasaeConstruçãoMadeiraMadeiraDeca35%45Usingtheconcept

of

aided

brand

recognition,

showingrespondents

both

the

brand’slogo

andthe

writtenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.665%7Telhanorte8SodimacOutofallrespondents,

35%

were

aware

of

ABCdaConstrução.

Thisranksthemninth

compared

to

otherbrandssurveyed

inthismarket.9ABC

daConstruçãoObramaxAwarenessN/A1013

Notes:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,248,

all

respondents

(awareness)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024The

popularity

rating

of

ABC

da

Construção

is

32%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofABCdaConstruçãoRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

among

current

andpotentialfuturecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1Leroy

Merlin70%54%53%52%44%44%40%32%31%26%2Suvinil32%3HAVAN4C&C-CasaeConstruçãoMadeiraMadeiraTelhanorteDecaOutofconsumers

who

knew

thebrand,

32%

saidtheyliked

ABCdaConstrução.

Thisranksthemeighthcompared

to

other

brandssurveyed

inthismarket.56768%8ABC

daConstruçãoCassol9PopularityN/A10Balaroti14

Notes:“When

it

comesto

DIY&gardenonline

shops,

which

ofthe

following

brands

do

you

like?”;Multi

Pick;Base:

n=437,

respondents

who

know

the

individual

brand

(popularity)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024ABC

da

Construção

ranks

seventh

in

usageBrand

KPIs

&benchmarking:

usageSummaryUsage

ofABCdaConstruçãoRank#

BrandUsage

%48%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthe

brandwas

alsobeing

used,weasked

each

respondent:

“When

itcomes

to

DIY

&garden

onlineshops,which

of

the

following

brandshaveyou

usedinthepast12

months?”.1Leroy

Merlin21%2HAVAN37%3Suvinil34%Outofconsumers

who

knew

thebrand,

21%

saidtheyused

ABCdaConstrução.

Thisranksthemseventhcompared

to

other

brandssurveyed

inthismarket.4C&C-CasaeConstruçãoMadeiraMadeiraTelhanorteABC

daConstruçãoCassol32%527%623%721%821%79%9Deca20%UsageN/A10Balaroti18%15

Notes:“When

it

comesto

DIY&gardenonline

shops,

which

ofthe

following

brands

have

you

used

in

the

past12

months?”;

Multi

Pick;

Base:

n=437,

respondents

who

know

the

individual

brandSources:

Statista

Consumer

Insights

Global,

asofDecember2024In

terms

of

loyalty,

ABC

da

Construção

is

outside

the

Top

10

in

BrazilBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofABCdaConstrução’s

consumersRank#

BrandLoyalty

%96%Afterascertaining

the

usageof

abrandinthe

last12months,the

next

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablish

whether

abrandisperforming

well

inregard

to

customerretention.

Measuring

brandloyalty

establishes

aclearfeedback

loop

with

customers,

providing

valuableinsightsinto

customer

satisfaction

and

preferences.

Itisalso

apowerful

predictor

to

help

guide

marketingstrategies

andforecast

futuresalesandrevenue

moreaccurately.1Obramax2Leroy

MerlinSuvinil91%28%388%4HAVAN87%5C&C-CasaeConstruçãoDeca86%684%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

DIY

&gardenonlineshops,which

of

the

following

brandsareyoulikely

to

useagaininthe

future?”.7TelhanorteMadeiraMadeiraCassol83%72%882%982%Outofrespondents

whohaveused

ABCdaConstrução,

72%

said

theywould

usethe

brandagain.10Sodimac80%LoyaltyN/A16

Notes:“When

it

comesto

DIY&gardenonline

shops,

which

ofthe

following

brands

areyoulikely

touse

againin

the

future?”;

MultiPick;Base:

n=93,

respondents

who

have

used

the

individual

brand

(loyalty)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024ABC

da

Construção

has

a

score

of

23%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofABCdaConstruçãoRank#

BrandBuzz%61%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

the

following

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.1HAVAN23%2Leroy

MerlinSuvinil54%337%Outofconsumers

who

knew

thebrand,

23%

saidtheyhadheardaboutABCdaConstrução

inthe

media.Thisranksthemseventh

compared

to

other

brandssurveyed

inthismarket.4C&C-CasaeConstruçãoMadeiraMadeiraCassol31%528%624%7ABC

daConstruçãoTelhanorteDeca23%77%821%920%BuzzN/A10Balaroti18%17

Notes:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=437,

respondents

who

know

the

individual

brand

(Buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024STATISTACONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe

Statista

Consumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsofthe

exclusiveStatista

surveys.

Lever