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CONSUMER&
BRANDBrandKPIs
for
beverage
online
shops:Binny
’s
in
the
United
StatesConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Binny’sperformance
inthebeverage
online
shopmarket.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202472%
of
Binny’s
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Binny’sbranding
resonates
more
with
Millennials•Binny’sgenerally
appealsto
men
more
than
women•Binny’sranksseventh
inawareness
withinthebeverage
online
shopmarket•Thepopularity
ratingof
Binny’sis42%•Binny’srankssecond
inusage•Among
Binny’senthusiasts,52%
fallunderthe
high-income
category•Consumers
want
theirbeverage
online
shopbrandstohavehighvalue,authenticity,andhonesty
/trustworthiness•Interms
of
loyalty,Binny’sis
eighthinthe
UnitedStates•Binny’shasascore
of36%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Binny’s
at
72%Brand
profile:
snapshotBrand
performance
of
Binny’sintheUnitedStates72%42%37%36%21%AwarenessPopularityUsageLoyaltyBuzz5Notes:Beverage
online
shops
‘awareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=268,
respondents
who
know
the
individual
brand
(popularity),
n=268,respondents
who
know
the
individual
brand
(usage),
n=98,
respondents
who
have
used
the
individual
brand
(loyalty),
n=268,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Binny’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations46%40%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeBinny’sbygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatBinny’sislikedby6%
of
Babyboomers
and17%
of
GenXers,
whereas
thetotalshareof
industryusers
is6%and24%,
respectively.31%30%24%ForMillennials
andGen
Z,
46%
and
31%
feel
positivelytowards
Binny’s,versus
40%
and30%.
Socurrently,
forBinny’s,Millennials
connect
most
with
theirbrandcompared
to
theoverall
industryuser.17%6%
6%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestobeverageonline
shops,
which
ofthe
following
brands
do
youlike?”;MultiPick;Base:n=113,
Binny’s
enthusiast,
n=560,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Binny’s
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Binny’sshows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Binny’shasalower11%13%86%32%68%41%59%68%
ofmen
likeBinny’scompared
to32%
ofwomen,
whereas
fortheoverallindustry,59%
of
men
usebeverageonlineshopscompared
to
41%
ofwomen.proportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.88%11%
ofBinny’s
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to13%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=113,Binny’s
enthusiast,
n=560,
beverage
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Binny’s
enthusiasts,
52%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.17%21%Single11%15%45%CoupleSingleparentNuclear52%
ofBinny’s
enthusiastsarefromhigh-income
households.Binny’sbrandisgenerally
enjoyed
morebyconsumers
who
arepartof
anextended
household,
22%
ofBinny’senthusiastshavethiscurrent
livingsituation.52%12%11%28%24%30%25%27%Multi-generational4%4%22%16%ExtendedOther22%6%8%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
beverage
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=113,
Binny’s
enthusiast,
n=560,
beverage
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
beverage
online
shop
brands
to
have
high
value,authenticity,
and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
beverage
online
shopbrandsForbeverage
onlineshops,thetopthreequalitiesusers
want
from
abrand
arehighvalue,authenticity,and
honesty
/trustworthiness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%Binny’susers
alsoappreciate
thesekeyattributes,indicating
Binny’sexudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatBinny’senthusiastsareleast
focused
onare
thrill/excitementandinclusiveness.ReliabilityExclusivityBinny’sshouldwork
on
promotingfriendliness
toconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
beverageonline
shops,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tobeverageonline
shops,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=98,
Binny’s
users’,
n=113,
Binny’s
enthusiast,
n=560,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Binny’s
fans,
39%
state
that
they
get
excited
about
beverage
onlineshopsBrand
profile:
attitudesWhat
doconsumersthink
ofbeverageonlineshopsingeneral?40%40%39%38%34%34%30%29%29%28%28%25%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
aboutbeverage
topicsrelating
toIget
excitedIliketotalkaboutonlineshopsbeverage
onlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
beverageonline
shops
do
youagree
with?”;
Multi
Pick;
“When
it
comes
tobeverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=113,
Binny’s
enthusiast,n=560,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1172%
of
Binny’s
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
beverage
onlineshops,the
averageawareness
ofabrandinthe
United
Statesis25%.Awareness
ofBinny’s,however,
isat21%.Awareness42%
ofU.S.
beverage
online
shopusers
saytheylikeBinny’s,compared
to
anindustryaverage
brandpopularity
of38%.37%
ofindustryusers
intheUnitedStatessaythey
useBinny’s,with
the
average
usageofabrandat32%.BuzzPopularity72%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
74%.Binny’shasbeen
noticed
more
inthe
media
comparedtootherbrands,with
a“Buzz”
score
of
36%
comparedto30%.Sooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Beverage
online
shops
‘awareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=268,
respondents
who
know
the
individual
brand
(popularity),
n=268,respondents
who
know
the
individual
brand
(usage),
n=98,
respondents
who
have
used
the
individual
brand
(loyalty),
n=268,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Binny’s
ranks
seventh
in
awareness
within
the
beverage
online
shop
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofBinny’sRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1TotalWine38%32%32%30%24%23%21%21%21%20%21%23NakedWinesDrizly45BevMo!Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6TheWhiskyExchangeBinny's78K&LWinesSauceyOutofallrespondents,
21%
were
aware
of
Binny’s.Thisranksthemseventh
compared
to
other
brandssurveyed
inthismarket.79%9AwarenessN/A10TheWhiskyBarrel13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Binny’s
is
42%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofBinny’sRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1TotalWine51%47%42%42%40%36%36%35%35%34%2BevMo!3Binny's42%4NakedWinesDrizlyOutofconsumers
who
knew
thebrand,
42%
saidtheyliked
Binny’s.
Thisranksthemthirdcompared
tootherbrandssurveyed
inthismarket.558%6TheWhiskyBarrelSaucey78Beverage
UniverseTheWhiskyExchangeK&LWines9PopularityN/A1014
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=268,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Binny’s
ranks
second
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofBinny’sRank#
BrandUsage
%42%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
beverageonlineshops,which
of
the
following
brandshaveyouused
inthe
past12
months?”.1TotalWine2Binny's37%3BevMo!36%37%Outofconsumers
who
knew
thebrand,
37%
saidtheyused
Binny’s.
Thisranksthem
second
compared
toother
brandssurveyed
inthismarket.4NakedWinesBeverage
UniverseTheWhiskyBarrelDrizly34%534%633%63%731%8K&LWines31%9Saucey31%UsageN/A10TheWhiskyExchange28%15
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=268,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,Binny’s
is
eighth
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofBinny’sconsumersRank#
BrandLoyalty
%86%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1TotalWine2Drizly80%28%379%4Beverage
UniverseSaucey77%576%6BevMo!76%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
beverage
onlineshops,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.7TheWhiskyBarrelBinny's73%72%872%9TheWhiskyExchangeNakedWines72%Outofrespondents
whohaveused
Binny’s,72%
saidthey
would
usethebrand
again.LoyaltyN/A1071%16
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
are
youlikely
to
use
again
in
the
future?”;Multi
Pick;Base:n=98,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Binny’s
has
a
score
of
36%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofBinny’sRank#
BrandBuzz%43%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1BevMo!2Drizly40%3Beverage
UniverseBinny's38%36%Outofconsumers
who
knew
thebrand,
36%
saidtheyhadheardaboutBinny’sinthemedia.
Thisranksthemfourthcompared
to
other
brandssurveyed
inthismarket.436%5TotalWineTheWhiskyBarrelK&LWinesSaucey31%629%64%729%828%9NakedWinesReserveBar28%BuzzN/A1025%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=268,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.•
I
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