西点领导力之道从平庸到卓越如何成为更好的自己

WestPointLeadership

西点领导力之道FromMediocritytoExcellence从平庸到卓越BingaBetterVersionofYourself如何成为更好的自己RobertL.Caslen,Jr罗伯特·卡斯伦将军LieutenantGeneral,U.S.Army(Retired)美军陆军中将（已退役）PresidentUniversityofSouthCarolina南卡罗莱纳大学主席59thSuperintendentUnitedStatesMilitaryAcademy美国西点军校第59任校长Introduction背景介绍WestPoint西点军校History历史WWIIleadership–McArthurandEisenhower二战时期两位美国陆军五星上将—麦克阿瑟和艾森豪威尔WaronTerrorandIraq/Afghanistan反恐战争和伊拉克/阿富汗战争WestPointMission西点军校的使命Cadetbackground士官生背景Staffandfaculty工作人员和教员RankingsandRatings校际排名#1PublicCollegeinAmerica美国排名第一的公立大学Coursestructure课程结构Part1whatisleadership第一部分领导力是什么Part2keytoleadership第二部分领导力的关键Part3summary第三部分总结WhatisLeadership?

领导力是什么？DefinitionofLeadership:

领导力的定义：Leadership

istheprocessofinfluencingpeoplebyprovidingpurpose,direction,andmotivationtoaplishthemissionandimprovingtheorganization.领导力是通过提供目的、方向和动机来影响人们，以完成使命和改善组织的过程。WestPointMission:

西点军校的使命：The

missionoftheUnitedStatesMilitaryAcademy

istoeducate,train,andinspiretheCorpsofCadetssothateachgraduateisamissionedleaderofcharactermittedtothevaluesofDuty,Honor,CountryandpreparedforacareerofprofessionalexcellenceandservicetotheNationasanofficer

intheUnited

StatesArmy.教育、训练和激励其学子，使每一名毕业生都能成为一名品德高尚的军事领袖，毕生践行“责任、荣誉、国家”西点价值观，并为今后开启卓越的职业生涯，同时以一名美国陆军军官身份为国家服务做好准备。WestPointLeaderGrowthModel:

西点军校领袖培养模式：ChallengingExperiences具有挑战性的历练Assessment评估Challenge挑战Support支持+Time假以时日NewKnowledgeandCapacities新才能Reflection内省TheWestPointLeadershipDevelopmentModel:

西点军校领导力培养模式：INDIVIDUALLEADERDEVELOPMENT领导自我LEADERSHIPDEVELOPMENT领导他人CULTUREofCHARACTERGROWTH(HonorSystem,Feedback,Mentors,Ceremonies,etc.)品德塑造文化(荣誉制度、反馈、)47MonthsLEADERofCHARACTER品德高尚的领袖LiveHonorably光荣地生活LeadHonorably光荣地领导DemonstrateExcellence展现卓越INDIVIDUALLEADERDEVELOPMENT领导自我AcademicProgram学术塑造MilitaryProgram军事塑造PhysicalProgram体能塑造CharacterProgram品德塑造《致胜人格》一书以一种妙趣横生又令人信服的方式将学术研究和实践经验巧妙地结合起来。我认为品德在当今时代的重要性远高于我记忆中的任何其他时期。鲍勃·卡斯伦和迈克尔·马修斯的观点是正确的。—马丁·爱德华·登普西将军美国陆军上将（已退休）WestPointLeaderDevelopmentSystem:

西点军校领袖培养体系：培养USMAGraduates西点毕业生Developing后天培养Leaders领袖OfCharacter品德高尚WestPointLeaderDevelopmentSystemOues:

西点军校领袖培养体系成果：Livehonorablyandbuildtrust光荣地生活，赢得信任Demonstrateintellectual,military,andphysicalpetence表现出在智力、军事和体能方面的能力Develop,lead,andinspire培养，领导和激励（他人）Thinkcriticallyandcreatively批判性和创造性地思考Makesoundandtimelydecisions及时作出正确的决定municateandinteracteffectively有效沟通和互动Seekbalance,beresilient,anddemonstrateastrongandwinningspirit

追求平衡，坚韧不拔，展现出强大的胜利精神Pursueexcellenceandcontinuetogrow自强不息，不断成长LEADERSHIPDEVELOPMENT领导他人PracticeFOLLOWING练习服从Example:TheplebesystematWestPoint;mystory示例：西点军校的新生训练；我的故事PracticeLEADING练习领导Example:LeadershipopportunitiesatWestPoint示例：在西点军校锻炼领导力的机会CULTUREofCHARACTERGROWTH品德塑造文化HonorSystem荣誉制度Feedback反馈Mentors导师Ceremonies仪式…KeytoLeadership

领导力的核心Livealifeof

领导者的一生应当这样度过LivealifeofCharacter厚德载物LivealifeofExcellence自强不息FindyourPassionandliveit找到你的梦想，然后实现它AConversationonCharacter:

关于品德的对话：CharacterStory:Thebattalionmandersof3BN/8thCavalryRegiment品德故事：美国陆军第八骑兵团第三营营长Ifyoufailincharacter,youfailinleadership.Why?Youhavelosttrust.如果你败德辱行，你就不可能成为领袖。为什么？因为丧失德行之人，必定众叛亲离。Characterdominatespetenceeverytime无论何时，品德总胜于能力AConversationonCharacter:

关于品德的对话：TheSpeedofTrustbyStephenCovey史蒂芬·柯维撰写的《信任的速度》Theimpactoftrust信任的力量Trustisafunctionofpetenceandcharacter信任是品德和才能的函数AConversationonCharacter:

关于品德的对话：Adefinitionofcharacter:Anethicthatembracesyourvalues品德的定义：体现你价值观的道德规范WestPointvalues:Duty,Honor,Country西点军校价值观：责任，荣誉，国家Armyvalues:Loyalty,Duty,Respect,SelflessService,Honor,Integrity,PersonalCourage美国陆军价值观：忠诚，责任，尊重，无私奉献，荣誉，正直，勇气

Trustisthemostimportantelementofeffectiveleadership信任是有效领导的最重要因素AConversationonCharacter:

关于品德的对话：Questionstostudents学员请思考：Howimportantischaracterinbusiness?品德在商业中有多重要？Doyoutrustyourpartners/subordinates/bosses?你信任你的合作伙伴/下属/老板吗？LiveaLifeofExcellence:

自强不息：Excellenceisperformingtotheupperlevelofyourpotential卓越就是将你的潜能发挥到最高水平Averageismediocre.一般水平就是平庸。Operateinareasyouareunfamiliarandufortablewith.Getoutofyourfortzone!去你不熟悉和不习惯的领域接受考验，走出舒适区！Thinkofmistakesasopportunitiestolearn,developandgrow视错误为学习、发展和成长的机会“Idonotstrivetowin.Istriveforexcellence,becauseoutofexcellence,successnaturallyhappens”CoachK.”我志不在胜人，在自胜。自胜者强，自强者胜。“——老K教练FindYourPassionandLiveit!

找到你的梦想，然后实现它：MyStory:FromplanningtoleavetheArmyin5years,tostayinginfor43years.我的故事：从打算5年内退伍，到43年的坚守Thebrotherhoodandsisterhood战友情谊Thetrustofthenationtoaplishthemissioninsomeforsakenpartoftheworld不辜负祖国的信任，在世界某个被遗弃的地方完成任务FindYourPassionandLiveit!

找到你的梦想，然后实现它：Whydoyouneedapassion?为什么你需要找到人生梦想？Tonotnegotiatethepriceforsuccess!为了让自己在追求成功的道路上能全力以赴！Topersevereundereveryadversity为了身处逆境时能咬牙坚持Todevelopthegritanddeterminationtoneverquit为了培养自己永不言弃的勇气和决心Toaplishyourmission,yourvision,yourgoal,yourpassion为了完成你的使命、你的愿景、你的目标和你的梦想Whatisyourpassion?你的人生梦想是什么？Top10LeadershipPrinciples

领导力的十大要务：Character:Ifyoufailincharacter,youfailinleadership.Trust

品德：如果你败德辱行，你就不可能成为领袖。得民心者得天下Excellence:Performtotheupperlevelsofyourpotentialineverythingyoudo

卓越：在你经手的每件事情上都将你的潜能发挥到最高水平Purpose:topaythepriceforsuccess;thegritanddeterminationtoneverquit

目标：没有付出就没有回报；永不言弃的勇气和决心Teamwork:WenotI…3Teams.团队合作：是“我们”而不是“我”……领导者的三个角色Balance:Family,Work,munity.平衡：家庭、工作、社区Top10LeadershipPrinciples

领导力的十大要务：6.Fitness:Mentalandphysicaltoughness/Selfdiscipline/Sacrifice/Lifelonglearning.运动：身心的淬炼和成长/自律/奉献/终身学习MoralandPhysicalCourage.Maintainingstandardsoftheinstitution.Candor.

道德勇气/血气之勇：捍卫组织的标准。坦率。TalentManagementandLeaderDevelopment:Gettherightpeopleonthebus.Createtheorganizationalclimatetogrow人才管理和领袖培养：选贤任能。营造有利于人才成长的组织氛围。Organizationsmustrenewthemselves:Growthrequireschange.Today’sstandardswillbeunacceptabletomorrow.Changerequiresrenewal.组织必须自我迭代：成长要求改变。今天的终点只是明天的起点。改变要求迭代。TheManintheArena:Itisnotthecriticwhocounts.竞技场上的人：荣誉不属于批评者。3Teams

领导者的三个角色TeamLeader对下级，你是团队领导者Teammate对平级，你是团队成员DynamicFollower–YourBoss’Team对上级，你是动态跟随者3Teams(1/4)领导者的三个角色（1/4）TeamLeader对下级你是团队领导者Developtough,tight,cohesive,highstandard,disciplined,highperformingunit培养一支坚韧、紧密、有凝聚力、高标准、纪律严明、高绩效的队伍UnderwriteRisk–freedomtomakemistakes承担风险⎼给下属犯错的自由ExerciseInitiative–everyonefeelsvalueadded;growth积极实践–每个人都获得成就感；成长Handlebadnewswithpatienceandcalm遇事沉着冷静ThestoryoftheJointReadinessTrainingCenter联合备战训练中心的故事3Teams(2/4)领导者的三个角色（2/4）Teammate对平级你是团队成员Helpyourteammate帮助你的队友Covertheirflank掩护他们的侧翼Crosstalkandteamwork跨部门沟通与协作Examples:Partnershipinadversity;AlonzoCushingatGettysburgandhisWestPointclassmate’sassistance示例：刎颈之交；葛底斯堡战役中阿隆佐·库欣和他西点同学的增援3Teams(3/4)领导者的三个角色（3/4）DynamicFollower–YourBoss’Team对上级，你是动态跟随者He/Shewantsyoutounderstandguidance/intentandassumeownership他/她希望你理解指导/意图并承担责任Studyyourbossandknowhim/her研究你的老板，了解他/她Phase1–SME,assessmentwithrmendation,candor第一阶段——扮演专家角色，评估并给出建议，直言不讳Phase2–Decisionmadeandunderstood;ownership第二阶段——决策已作出，去理解老板的决策；主人翁意识AnotherJointReadinessTrainingCenterleadershipexample另外一个联合备战训练中心关于领导力的故事3Teams(4/4)领导者的三个角色（4/4）StaffGuidance

下属指南SuperbStaffSkills出色的工作技能Bringsimplicitytoplexity化繁为简municateclearly清楚地沟通Oral–logical,simple,concise口头表达—逻辑性强、简单、简洁Wellwritten书面表达能力强Anticipateissues(“Haveyouthoughtabout…?”)风险意识（“你想过……吗？”）Bethorough把事情做到极致Don’tdropproblemsontheboss’desk主动帮老板解决问题Useminidecision-makingprocess–issues,facts,couple

waystofixit,rmendations使用小型决策程序—问题、事实、解决方案和建议Relyonfactsnotemotion用事实说话，不感情用事Adoptandowntheboss’intent清楚地理解老板的指示后以主人翁的心态去执行StaffGuidance

下属指南Getalongwithhigherstaffcounterpart与你的上级融洽相处Developrelationship发展关系Maintainit维护关系Honepeopleskills–achieveconsensus磨练人际交往技巧—达成共识Teamwork:Selfless,loyal,dependable,reputationofexcellence团队合作：无私、忠诚、可靠、卓越声誉TopLevelPerformance

顶级绩效表现TeamPlayer团队合作者petence能力强Selfless,loyal,dependable无私、忠诚、可靠Alwaystherewhenyouneedthem当你需要他们的时候总能及时出现DutyEthic–Character责任伦理—品德Unmatchedintegrityandmoralcourage无与伦比的正直和道德勇气SuperbStaffSkills出色的工作技能Oralandwrittenmunication;anticipateissues;goodintegratedanalysiswithrmendedCOA口头和书面沟通；风险意识；周详的综合分析并给出行动方案Factsnotemotion用事实说话，不感情用事TopLevelPerformance

顶级绩效表现GreatPeopleSkills优秀的人际交往能力Worksthroughpersonalities尊重每个人的个性，取长补短Achievesconsensusin“VUCA”environment在“VUCA”环境中达成共识NaturalLeadership领导天赋Underwriteriskofsubordinates为下属承担风险Missionmand–knowsthedifferencebetweenathoroughbredandanoodle任务指挥部——分得出手下谁有能力谁不堪重任Peoplefeelgoodaboutmissionandthemselves下属认同组织使命，对组织有归属感Abiasforaction敏于行Superbphysicalcondition出色的身体素质Balance平衡Family,work,munity家庭，工作，社区Takesleave休假The“Average”Employee

一般员工TeamPlayer团队合作者RockyafterApolloCreedandbeforeMr.T击败阿波罗后，前的洛奇*（注：洛奇、阿波均为史泰龙主演的励志动作片《洛奇》系列电影中的角色）DutyEthic–Character责任伦理—品德Highintegrity高正直Ufortable,casualresponsetotoughquestions对棘手问题敷衍作答，令人不悦StaffSkills工作技能Meetssuspenses,checksdetails–deliversconsistentlyandontime虽然能按时完成上级交代的任务，但也仅此而已（不积极主动）Someissuesremainopen部分工作不闭环Moreemotionthanfact感情用事Isremindedofactionsandsuspenses需要被提醒才会行动或暂停Oftenrambles经常口不择言Lessthanunquestionableownershipofmander’sintent对上级指示缺乏绝对的担当The“Average”Employee

一般员工PeopleSkills人际交往能力Aplishesthemissionoverpersonalities做事僵化，对人“一刀切”Lesssensitivetopeoples’needs对别人的需求不敏感Leadership领导力Lessflexiblewithdirect/missionmandsupervision任务指挥监督灵活性较差Alotofmicro-management太多微观管理Struggleswithphysicalstandards体能不达标Balance平衡Workaholic工作狂Missesmostofkidsballgames少亲子陪伴LosesLeave不休假SeniorLevelLeadership

高管领导力Knowtheenvironment.Naturalhierarchyoforder.Wheretoputpressureanditssecond,thirdordereffects.Understandyourself.Understand“terrain.”Understandpetitors.了解环境。自然等级或秩序。涟漪效应。了解自已。了解“获胜关键”。了解竞争对手。ThedilapidatedTomatoPastefactory–Balad,Iraq破败的番茄酱厂的故事–伊拉克巴德拉Knowtheculture.Havetheinterpersonalskillstobuildbridgesandknockdownwalls.了解文化。具备能架桥拆墙的人际交往能力。Withintheenvironment,identifyrisks,challengesandopportunities.在环境中识别风险、挑战和机遇。Havegreatleadershipskills.Empowersubordinateswithmissionordersandresources.Underwriterisk.Buildconsensus.具备高超的领导技能。通过给下属指派任务和分发资源的方式向下属授权。为下属承担风险。建立共识。Gettherightpeopleonthebus.知人善任。SeniorLevelLeadership

高管领导力Beacriticalthinker.Developintellectualadaptabilityandintellectualagility.批判性思考，培养智力适应性和敏捷性。Beastrategicplannerandstrategicleader.做战略规划者和战略领导者。Createthevisionandarticulateit.创造愿景并清晰诠释。Knowingtheenvironment,developkeystrategicobjectives.了解环境，制定关键战略目标。Alignprogramsandresources.协调方案和资源。Assess,modify,resource,execute.评估、修改、盘点资源、执行Haveabiasforaction.敏于行Driveacultureofethicsandcharacterthroughouttheorganization.在组织内全面推动道德和品德文化的发展

TheManintheArena

竞技场上的人

TeddyRoosevelt

西奥多·罗斯福

TheManandWomanintheArena

竞技场上的人"Itisnotthecriticwhocounts;notthemanorwomanwhopointsouthowthestrongonestumbles,orwherethedoerofdeedscouldhavedonethembetter.T