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CONSUMER&
BRANDBrandKPIs
for
dishwashing
liquid:
W5in
GermanyConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
1250Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
W5’s
performance
inthedishwashing
liquid
market.Fieldwork:July2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202482%
of
W5
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•W5’s
branding
resonates
withGen
Xsimilarly
to•W5ranksoutsidetheTop10
inawareness
withintheother
brandsinthe
industrydishwashing
liquid
market•W5generally
appealsto
women
more
than
men•Thepopularity
ratingof
W5is
17%•W5ranksoutsidetheTop10
inusage•Interms
of
loyalty,W5
issixthinGermany•W5hasascore
of
4%
formedia
buzz•Among
W5enthusiasts,35%
fallunderthehigh-income
category•Consumers
want
theirdishwashing
liquid
brandstohavehighvalue,reliability,andhonesty
/trustworthiness3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
W5
at
82%Brand
profile:
snapshotBrand
performance
of
W5inGermany82%59%17%12%4%AwarenessPopularityUsageLoyaltyBuzz5Notes:Dishwashing
liquid
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents
(awareness),
n=741,
respondents
who
know
the
individual
brand
(popularity),
n=741,
respondentswho
know
the
individual
brand
(usage),
n=87,
respondents
who
have
used
the
individual
brand
(loyalty),
n=741,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024W5’s
branding
resonates
with
Gen
X
similarly
to
other
brands
in
the
industryBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations35%34%33%32%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeW5
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatW5
islikedby13%
ofBaby
boomers
and
35%
of
Gen
Xers,whereas
the
totalshare
ofindustryusers
is13%
and33%,
respectively.20%
20%ForMillennials
andGen
Z,
32%
and
20%
feel
positivelytowards
W5,
versus
34%
and
20%.
Socurrently,
forW5,Gen
Xconnects
most
with
theirbrandcompared
totheoverall
industryuser.13%
13%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestodishwashing
liquid,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=123,
W5enthusiast,
n=1,201,
dishwashing
liquid
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024W5
generally
appeals
to
women
more
than
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
W5
shows
thatwomenaremore
likely
to
haveanaffinity
withthe
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
W5hasasimilar
proportionof
LGBTQIA+consumers
whencompared
to
theindustryusers
ingeneral.8%8%51%
ofwomen
likeW5
compared
to49%of
men,whereas
forthe
overall
industry,50%
ofwomen
usedishwashing
liquidcompared
to
50%
of
men.51%49%50%50%86%89%8%
of
W5enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to8%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
dishwashing
liquid,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=123,
W5enthusiast,
n=1,201,
dishwashing
liquid
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
W5
enthusiasts,
35%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.19%Single27%35%37%25%CoupleSingleparentNuclear35%
ofW5
enthusiastsarefrom
high-income
households.W5’s
brandisgenerally
enjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
34%
ofW5
enthusiastshavethiscurrent
living
situation.25%25%8%9%34%35%31%32%Multi-generational2%1%7%10%30%ExtendedOther4%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=123,
W5enthusiast,
n=1,201,
dishwashing
liquid
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
dishwashing
liquid
brands
to
have
high
value,
reliability,and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
dishwashingliquid
brandsFordishwashing
liquid,the
top
threequalitiesusers
want
from
abrand
arehighvalue,reliability,andhonesty
/trustworthiness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%W5
users
alsoappreciate
these
keyattributes,indicating
W5
exudesthesequalities.SocialresponsibilityCoolnessThequalitiesthatW5enthusiastsareleast
focused
onare
thrill/excitementandinclusiveness.ReliabilityExclusivityW5
shouldwork
onpromoting
honesty
/trustworthiness
toconvert
enthusiastsinto
owners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
dishwashing
liquid,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comestodishwashing
liquid,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=87,
W5
users’,n=123,
W5enthusiast,
n=1,201,
dishwashing
liquid
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
W5
fans,
22%
state
that
they
get
excited
about
dishwashing
liquidproductsBrand
profile:
attitudesWhat
doconsumersthink
ofdishwashingliquid
ingeneral?51%37%36%35%26%23%22%20%17%16%13%11%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
dishwashing
liquid
topicsrelating
toproductsdishwashingliquidBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
dishwashing
liquid
do
youagree
with?”;
Multi
Pick;“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=123,
W5
enthusiast,
n=1,201,dishwashing
liquid
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1182%
of
W5
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
dishwashing
liquid,the
averageawareness
ofabrandinGermany
is
59%.
Awarenessof
W5,however,
isat59%.Awareness17%
ofGerman
dishwashingliquidusers
saytheylikeW5,
compared
toanindustryaverage
brandpopularity
of26%.12%
ofindustryusers
inGermany
say
theyuseW5,with
the
average
usageofabrandat20%.BuzzPopularity82%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
74%.W5
hasbeen
noticed
less
inthe
media
compared
toother
brands,with
a“Buzz”score
of4%
compared
to13%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Dishwashing
liquid
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents
(awareness),
n=741,
respondents
who
know
the
individual
brand
(popularity),
n=741,
respondentswho
know
the
individual
brand
(usage),
n=87,
respondents
who
have
used
the
individual
brand
(loyalty),
n=741,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024W5
ranks
outside
the
Top
10
in
awareness
within
the
dishwashing
liquid
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofW5Rank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Pril88%86%86%83%83%82%80%80%75%69%2Fairy3FroschSomatFinish41%45Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6ja!59%7PalmoliveGut
&GünstiigDenk
mitFit8Outofallrespondents,
59%
were
aware
of
W5.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
W5
is
17%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofW5Rank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Pril48%43%40%36%32%31%31%30%26%24%17%2Fairy3FroschDenk
mitFit4Outofconsumers
who
knew
thebrand,
17%
saidtheyliked
W5.
Thisranksthemoutside
the
Top
10compared
to
other
brandssurveyed
inthismarket.56PalmoliveFinish78Gut
&GünstiigSomatja!83%9PopularityN/A1014
Notes:“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=741,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024W5
ranks
outside
the
Top
10
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofW5Rank#
BrandUsage
%37%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
todishwashing
liquid,
which
of
thefollowing
brandshaveyou
used
inthepast12
months?”.1Pril12%2Fairy32%3FroschDenk
mitFit30%Outofconsumers
who
knew
thebrand,
12%
saidtheyused
W5.
ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.429%529%6Finish24%7Gut
&GünstiigPalmoliveSomatja!23%822%88%921%UsageN/A1018%15
Notes:“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:
n=741,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,W5
is
sixth
in
GermanyBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofW5’s
consumersRank#
BrandLoyalty
%86%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Somat18%2Pril85%3Gut
&Günstiig83%4Palmolive83%5Fairy82%6W582%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
dishwashingliquid,which
ofthefollowing
brandsare
youlikely
touseagaininthe
future?”.7Fit80%8Frosch79%82%9Finish79%Outofrespondents
whohaveused
W5,
82%
saidtheywould
usethe
brandagain.LoyaltyN/A10Marcel's
Green
Soap77%16
Notes:“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
are
youlikely
to
use
againin
the
future?”;Multi
Pick;
Base:n=87,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024W5
has
a
score
of
4%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofW5Rank#
BrandBuzz%24%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.4%1Fairy2Finish21%3Pril19%Outofconsumers
who
knew
thebrand,
4%
saidtheyhadheardaboutW5
inthe
media.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.4Froscheverdropclaro18%517%617%7ECOVERDenk
mitPalmoliveSomat16%815%914%96%BuzzN/A1014%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=741,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.•
Identifyandunderstandyourcoreaudi
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