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CONSUMER&
BRANDBrandKPIs
for
headphones:
iBall
inIndiaConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
iBall’sperformance
intheheadphonemarket.Fieldwork:July-August2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202455%
of
iBall
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•iBall’sbrandingresonates
more
with
Millennials•iBall
generally
appealsto
men
more
than
women•iBall
ranksoutsidetheTop10
inawareness
within
theheadphonemarket•Thepopularity
ratingof
iBallis24%•Among
iBallenthusiasts,44%
fallunderthehigh-income
category•iBall
ranksoutsidetheTop10
inusage•Interms
of
loyalty,iBall
isoutside
the
Top
10
inIndia•iBall
hasascore
of
25%
formedia
buzz•Consumers
want
theirheadphonebrandstohavecoolness,
authenticity,andhonesty
/trustworthiness3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awareness
is
the
highest
scoring
KPI
for
iBall
at
72%Brand
profile:
snapshotBrand
performance
of
iBall
inIndia72%55%25%24%17%AwarenessPopularityUsageLoyaltyBuzz5Notes:Headphones
‘awareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=898,
respondents
who
know
the
individual
brand
(popularity),
n=898,
respondents
whoknow
the
individual
brand(usage),
n=156,
respondents
who
have
used
the
individual
brand
(loyalty),
n=898,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024iBall’s
branding
resonatesmore
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations55%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeiBall
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatiBallislikedby0%
of
Babyboomers
and12%
of
Gen
Xers,whereas
the
totalshare
ofindustryusers
is0%
and13%,
respectively.45%42%34%ForMillennials
andGen
Z,
55%
and
34%
feel
positivelytowards
iBall,versus
42%
and
45%.
Socurrently,
foriBall,Millennials
connect
most
withtheirbrandcompared
to
theoverall
industryuser.13%12%0%
0%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoheadphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=217,
iBall
enthusiast,
n=1,223,
headphone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024iBall
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
iBall
shows
thatwomenareless
likely
to
haveanaffinity
with
thebrandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
iBall
hasasimilarproportionof
LGBTQIA+consumers
whencompared
to
theindustryusers
ingeneral.16%79%18%40%60%45%55%55%
ofmen
likeiBall
compared
to45%of
women,
whereas
forthe
overallindustry,60%
of
men
useheadphonescompared
to
40%
of
women.79%18%
ofiBall
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to16%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
headphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=217,
iBallenthusiast,
n=1,223,
headphone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
iBall
enthusiasts,
44%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.2%3%Single37%8%7%44%CoupleSingleparentNuclear44%
ofiBall
enthusiastsarefrom
high-income
households.iBall’s
brandis
generally
enjoyed
morebyconsumers
who
arepartof
amulti-generational
household,
33%
of
iBallenthusiastshavethiscurrent
livingsituation.4%4%27%22%31%31%27%Multi-generational33%27%23%29%ExtendedOther35%3%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
headphones,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=217,
iBall
enthusiast,
n=1,223,
headphone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
headphone
brands
to
have
coolness,
authenticity,
andhonesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
headphonebrandsForheadphones,
thetopthree
qualitiesusers
wantfrom
abrandarecoolness,authenticity,andhonesty
/Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernesstrustworthiness.60%40%20%0%iBall
users
alsoappreciate
thesekeyattributes,indicating
iBall
exudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatiBallenthusiastsareleast
focused
onare
thrill/excitementandinclusiveness.ReliabilityExclusivityiBall
shouldwork
onpromotingfriendliness
toconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
headphones,
which
ofthese
aspects
are
mostimportant
toyou?”;Multi
Pick;“When
it
comes
toheadphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
headphones,
whichofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=156,
iBall
users’,n=217,
iBallenthusiast,
n=1,223,
headphone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
iBall
fans,
59%
state
that
they
get
excited
about
headphonesBrand
profile:
attitudesWhat
doconsumersthink
ofheadphonesin
general?60%59%59%53%52%48%44%43%43%40%37%25%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustheadphonestopicsrelating
toheadphonesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
headphones
do
youagree
with?”;
Multi
Pick;“When
it
comesto
headphones,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=217,
iBall
enthusiast,
n=1,223,
headphone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1155%
of
iBall
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
headphones,
theaverage
awarenessof
abrand
inIndiais73%.
Awareness
ofiBall,however,
is
at72%.Awareness24%
ofIndianheadphoneusers
saytheylikeiBall,compared
to
anindustryaverage
brandpopularity
of35%.17%
ofindustryusers
inIndiasaythey
useiBall,withthe
average
usageof
abrand
at23%.BuzzPopularity55%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
68%.iBall
hasbeen
noticed
lessinthemedia
compared
toother
brands,with
a“Buzz”score
of25%
compared
to30%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Headphones
‘awareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=898,
respondents
who
know
the
individual
brand
(popularity),
n=898,
respondents
whoknow
the
individual
brand(usage),
n=156,
respondents
who
have
used
the
individual
brand
(loyalty),
n=898,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024iBall
ranks
outside
the
Top
10
in
awareness
within
the
headphone
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofiBallRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1SamsungSony97%97%97%95%95%94%91%80%78%78%228%3Apple4boAt5XiaomiPhilipsPanasonicJBLUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6772%8Outofallrespondents,
72%
were
aware
of
iBall.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.9BoseAwarenessN/A10Zebronics13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
iBall
is
24%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofiBallRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1boAt72%58%55%53%51%42%35%31%31%31%24%2AppleJBL34SamsungSonyOutofconsumers
who
knew
thebrand,
24%
saidtheyliked
iBall.
Thisranksthemoutsidethe
Top
10compared
to
other
brandssurveyed
inthismarket.56Bose7PhilipsBeats76%89XiaomiPanasonicPopularityN/A1014
Notes:“When
it
comesto
headphones,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=898,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024iBall
ranks
outside
the
Top
10
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofiBallRank#
BrandUsage
%65%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
toheadphones,
which
ofthefollowing
brandshaveyouused
inthe
past12
months?”.1boAt17%2AppleJBL41%338%Outofconsumers
who
knew
thebrand,
17%
saidtheyused
iBall.
Thisranksthemoutside
the
Top
10compared
to
other
brandssurveyed
inthismarket.4SamsungSony37%531%6Bose25%7XiaomiBeats21%821%83%9ZebronicsPhilips18%UsageN/A1018%15
Notes:“When
it
comesto
headphones,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=898,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
iBall
is
outside
the
Top
10
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofiBall’sconsumersRank#
BrandLoyalty
%84%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Apple2SamsungSony82%380%4SennheiserJBL79%45%579%55%6boAt78%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
headphones,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.7SkullcandyXiaomiMarshallLogitech76%872%969%Outofrespondents
whohaveused
iBall,55%
saidtheywould
usethe
brandagain.LoyaltyN/A1067%16
Notes:“When
it
comesto
headphones,
which
ofthe
following
brands
areyoulikely
touse
again
in
the
future?”;
Multi
Pick;Base:
n=156,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024iBall
has
a
score
of
25%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofiBallRank#
BrandBuzz%67%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1boAt2AppleSamsungJBL57%25%349%Outofconsumers
who
knew
thebrand,
25%
saidtheyhadheardaboutiBall
inthemedia.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.444%5Sony39%6Bose32%7Beats32%75%8XiaomiPhilipsPanasonic31%930%BuzzN/A1026%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=898,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.•
Identifyandunderstandyourcoreaudiences•
TrackbrandKPIs•
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