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2025
INFLUENCERMARKETINGINASIA
ABOUTTHISREPORT
Aug2025
INFLUENCERMARKETINGINASIA
Asialeadsafundamentalshiftinconsumerbehavior,withsocialcommerceemergingasakeypathway-andcoremodeofmarketingforbrands.Withinthissocialcommerceecosystem,influencersrepresentnotjustanothermarketingchannelbutaretheconnectivetissuethatbindthesystemtogether.
UnlikeWesternmarketsconstrainedbytraditionalmediaandlegacyshoppinghabits,mostAsianmarketshavealreadyembracedsocialcommerceasakeypathway.EnthusiasmforsocialcommerceandinfluencersishowevermixedinAsia.
WhileChinaleadsandisfollowedbygrowthmarkets(suchaslndia,lndonesia,Philippines),Japanisattheotherendofthespectrum-andhasverylowenthusiasmfornewdigitalroutines(itisinmanyways,lessprogressivethantheUSandEU).
SocialcommerceIsdefiningcharacteristicisitscommunity-drivennature,wherepurchasedecisionsemergefromauthentic,collaborativeinteractionsratherthanadvertisinginterruption.Consumersincreasinglyseekgenuineconnectionsandpeervalidationthroughouttheirpurchasejourney,fundamentallyalteringbrandengagementstrategies.
Successfulbrandsmustmovebeyondsearchandmarketplace(ecommerceplatform)biasesandonfunnelfixationswhichprioritizeemotionlesstransactions.lnstead,theymustembeddeeplywithincommunities,buildinggenuinerelationshipsandrallyingcommunitiesaroundkeybrandmomentswheretrustnaturallyconvertstopurchaseintent.Thismirrorspolitical
campaigningmorethantraditionalretail-brandsmustcultivateengagementandorchestratemomentumtowarddecisivebrandmoments(suchasevents,livestreamsandothermemorableactivities).
Demandformarketingsolutionsthatsimultaneouslyaddressbrandbuildingandperformancewithconstrainedbudgetsaresettorisefurtherastheeconomyremainsslow.lnthiscontext,influencersarelike"silverbullets"-deliveringmultiple
marketingoutcomesconcurrentlywhileoptimizingcostefficiency.Theconditionsarerightforincreasedinfluencer
investment,asbrandsdiscoverthesepartnershipscandeliverauthenticstorytelling,communityengagement,anddirectconversionwithinasingleintegratedapproach.
DespiteAsiaIssocialcommerceleadership,influencerinvestmentsremainssignificantlybelowwhatwewouldexpecttobeoptimallevels.Forinstance,toachieveparitywiththeUSIs6.8%shareofsocialcommerce,Asianinvestmentintoinfluencerswouldhavetoincreasenearlytenfold-from$6billioncurrentlyto$54billion.
Asplatformtrust,productquality,anduserexperienceimprove,audienceswillmorefullyembracesocialcommerceand
influencermarketingasanewmodeformarketing.Organizationsinvestingnowingenuinecommunityrelationshipsand
influencerpartnershipswillestablishcompoundingcompetitiveadvantages,whilethosedelayingriskfallingbehind.FallingbehindinAsia’sdynamic,future-forwardmarketsiseasytodo(Chinaservesasagoodexampleofthis).
ChrisBaker
Founder,Totem
OURAPPROACHTOCREATINGTHISREPORT
ThisreportlooksintoatthedepthanddetailofinfluencermarketingacrossAsia,coveringsevenmarkets;China,India,Japan,SouthKorea,Philippines,ThailandandIndonesia.
InfluencermarketinghasbeenalargepartofTotem’swork,fromwhenwestartedbackin2014.Wehaveseenthepracticegrowfrombeingasecondarytool,toamainstayofthemarketingplaybook-particularlyinChina.Movinginto2025/26andbeyond,webelieveinfluencermarketingisprimedtoshiftfurtherintothelimelightacrossAsia.
ThisreportfollowsupontheanalysisandthinkingTotemoutlinedinits2024reportonglobal
“RiseofSocial
Commerce,”
soreadersareencouragedtoreadbothreportstogether-asawayofputtinginfluencermarketingincontext.
ThankstoAyazAkhtarandtheteamatRakutenInsight
Globalfortheirprofoundcontributionstothisreport.
The
consumersurveyof3,813peopleacrosssevencountries(by
RakutenInsight)formsthecoreofthisreport,andprovided
theevidence,insightsforkeyquestions.Theconsumersurvey
coupledwithTotem’ssurveyofregionalbrandleadersis
aimedatprovidingacomprehensiveviewontrends.
CONTENTS
1
OVERVIEW
5WHYINFLUENCERS,WHYNOW
9INFLUENCERSXSOCIALCOMMERCE
2
SURVEYHIGHLIGHTS
14METHODOLOGY
15ENTHUSIASMMAPPING
16CHANNELS
20INFLUENCERS:SIZE,PROFILE
21CATEGORYINSIGHTS
3
10KEYLEARNINGS
25STATUSMATTERS
27NICHE-DOWN,SCALE-UP
29COUNTRIESVARYGREATLY
32MARKETPLACESSURGE
34KOLSMOVETHEFLYWHEEL
37AFFILIATEFEESCOUNT
4
LIVESTREAMCOMMERCE
39CONSUMERINSIGHTS
44BRAND&MEDIASTRATEGIES
5
DEMOGRAPHICS&MARKETS
48GENZAREDRIVINGCHANGE
55COUNTRYCOMPARISONS
OVERVIEW
5WHYINFLUENCERS,WHYNOW
9INFLUENCERSXSOCIALCOMMERCE
1
OVERVIEW
INFLUENCER
MARKETINGINASIA
WHYAREWEFOCUSEDONTHISRIGHTNOW?
INFLUENCERMARKETINGINASIA
INFLUENCERSASSILVERBULLETS
BRANDSARETURNINGTOINFLUENCERSTOSOLVEANARRAYOFISSUESIN2025
InfluencerscontinuetobeamainstayoftheAsiamarketingplaybook.Andinthecurrentcontextwherebrandsarelookingtodrivegainsthrough
socialcommerce,boostDTCwithprivatetrafficandbecomemorecosteffective(eg.cuttingagency,productionandmediabudgets),influencers
willbeviewedas‘silverbullets’capableofachievingmultiplegoalsconcurrently.Whethertheinfluencerisbeingaskedtohelpconvertasaleor
produceabrandvideo,thereisauniqueefficiencythatcomesfromcombining(withoneresource);anexistingaudienceoffollowers,theabilityto
influenceandimproveconsideration,theabilitytocreatecontent,withthepotentialtoachievebreak-throughresults(eitherfromviral/organic
reachorfromsalesconversion).
INFLUENCERMARKETINGINASIA
WHYITMATTERSIN2025
ThereasonsweareresearchinginfluencermarketinginAsia.Whyit’simportantforbrandsin2025.
BUDGETEFFICIENCY
Brandslooktogetbudgetefficiencies,
combiningcreative(PGC&UGCcontent),
media/reachtoaudiences,andimproved
consideration/salesimpact.
MEDIAVERSATILITY&SCALE
Influencersoperateacrosschannelsand
allowbrandstoshiftmediabudgetsaway
frommediaownerstoKOLs…whilegetting
MCN(‘multi-channelnetwork’)effects.
CONTENT&BRANDLOCALIZATION
Theyallowglobalbrands(withHQ’soutside
theregion)tosub-outthecreationof
brandedcontentandrespondmorequickly
andefficientlytolocalizationneeds.
SOCIAL&LIVESELLING
Withtheongoingshiftstosocialcommerce
andlivecommerce,brandsarelookingto
takeadvantageofpotentialgainsfrom
influencer/affiliatesales.
BYTHENUMBERS
INFLUENCERMARKETING
BILLION(USD)
Globalinfluencermarketingspendin2025,accordingtoStatista.
35.6%
39.3
Thegrowthratebetween2024and
2025,forglobalspendingoninfluencer
marketing.PerMarketingHub,s2024InfluencerReport
THEGROWTH,PROMISEANDPOTENTIALOFINFLUENCER
MARKETINGINASIA.
2.5X
Salesvaluesonsocialcommercechannelswillhavegrownby2.5Xbetween2021and2025accordingtoAccenture.
PER$1.00SPENDBasedonresearchfromConvince&Convert
InfluencermarketingspendROIoutpaces
searchads($4-5/dollarspent)andsocialads.
$6.50
OfconsumersinAsiahavewatchedalivestreamfromabrandorinfluencer.46%ofAsia’sGenZhaveboughtfromalivestreamsale.
86%
INFLUENCERSDRIVESOCIALCOMMERCE
INFLUENCERSAREAMAJORCONTRIBUTORTOTHEGROWTHOFSOCIALCOMMERCE.
LESSONSFROMCHINASUGGESTTHATSOCIAL
COMMERCEWILLCONTINUETOEXPANDRAPIDLY
ACROSSMOSTOFASIA.INFLUENCERMARKETING
SHOULDFOLLOWTHEGROWTHOFSOCIALCOMMERCEANDPLATFORM(MARKETPLACE)EXPANSION.
Influencerspendingasashareofoverallsocialcommerceand
livestreamrevenueisstillverylow-particularlyinAsia.Influencer
spendintheUSisa6.8%shareofthe$80Billioninsocialcommerce
GMV.InAsia,influencerspendisonly0.75%ofthe$800BillioninsocialcommerceGMV.Toreachthe6.8%leveloftheUS,influencerspendinAsiawouldhavetoriseto$54Billion(anearly10xincrease).
2025MARKETVALUES;INFLUENCERSPEND,LIVESTREAM,SOCIALCOMMERCE
(Billions,USD)
AsiaUS
5.5
InfluencerSpendLivestreamCommerceSocialCommerce
Sources:MordorIntelligence,PrecedenceResearch
SOCIALCOMMERCEREVENUEPROJECTIONS(GLOBALVSUSA)
(Billions,USD)
GlobalUSA
By2025,socialcommercewill
accountfor17%ofallglobal
1,085
ecommercespending.
997
ThevastmajorityofglobalsocialcommerceGMVisfromChina.
908
821
699
570
141
117
129
90
75
105
2023
2025
2024
2027
2028
2026
Source:Statista2024,Accenture
Influencersoperateacrosschannels,
providingacriticallinkbetweenbrandsandaudiences-elevatingtheconnection
beyondindividualmedia,forumsandchats.
25yearsago,itwaseditorsandexpertswhohelpedreview,model/demoandinspire
notionsaboutwhattobuy,whattotry,
wheretogo…andoffercluesaboutimage,statusandstyle.Thatrolehas(almost)
completelybeenpassedovertoinfluencers,bloggers,andKOLsin2025.
InfluencersareactiveacrossallchannelsinAsia,frommarketplaces,tosocialmedia,fromlivestreamstomessengers.InAsia,
largeinfluencersknownasMCNs(multi-channelnetworks),provideomni-presentaccesstoaudiencesacrossanincrediblyfragmentedmedialandscape.
Itisbecauseoftheseattributesthat
influencersarecriticaltoolsintheAsia
marketingplaybook…andareacentralforceinthe‘socialcommerce’modeofmarketing.
Fromabrandperformancepointofview,
influencersareessentialfordrivingsales
results.Theyhaveacriticalrolein
kickstartingthe‘SocialCommerceFlywheel’andinachievinglastingmomentum.
INFLUENCERSMOVETHEFLYWHEEL
Influencersarethefgrease’thatkeepthe“SocialCommerceFlywheel”spinning.Theyalsocanbefsparks’thathelpignitenewvelocity
(activity)whenmomentumslows.Influencerscanbeappliedtactically(sometimesbluntly)tokeygoals,helpingbrandsrallycustomersbetweeneachstagealongpath(s)-to-purchase.
NativeCheck-OutonSocialPlatform
(eg.LINE)
Livestream,Group-SaleonSocialApp
(Eg.TikTok)
WWW
Deep-LinkfromSocialSitetoBrandSite
(Eg.Instagram)
SHOPPEE
Deep-LinkfromSocialSitetoPlatform
(eg.Facebook-Shoppee)
BeingAccessibleWhen/WhereConsumersWanttoBuy
CONVERSIONOFBUYINGIMPULSE
SALESCOMMUNITY
LeveragePost-PurchaseExcitement/Sentiment
Post-purchasereviews,ratingsandrecommendations
UGC(UserGeneratedContent)
(Eg.Un-boxingvideos)
AffiliateandInfluencer-Supported
SalesNetworks
Product&BrandSearch
CONVERSION
$
Check-OutWordofMouth
THESOCIALCOMMERCEFLYWHEEL
SOCIALASTHEPLACEWHEREACHECK-
OUTTAKESPLACEON-SITE-ORWHERE
SOCIALACTSASJUMPING-OFFPOINT,WITH
DIRECTLINKTOAPOINT-OF-SALE.
V
SOCIALASTHEPLACEWHEREDISCOVERY,
OCCURS,CONSIDERATIONGROWSANDA
DECISIONISMADE-ALLINFLUENCEDBY
COMMUNITIES(TRIBES)OFINTEREST.
DiscoveryEngagement
CONSIDERATION
Socialdiscussiongroups(‘privatetraffic’)
(Eg.WeChat,Kakao…)
Affiliate,referralcodes,
incentivesforuser-get-user
Groupsaleswithtiereddiscounts
(eg.Pinduoduo)
UGCcontent,referralsandothertoolstobuildconsideration
EncouragingGroupDynamicsLeadingtoSale
CONSIDERATIONACCELERATION
BuildAffinityBetweenBrand/Consumer
Identifyingwithaninterestgroup
(tribe/community)
ContentandExperiences
(inc.video,livestream,AR/VR,games)
Brand-ConsumerCo-createdproducts(Eg.ConsumertoManufacturer(C2M)
Brandsbuildassociationsw/customers(Eg.Collabsw/events,brands,celebs)
SURVEYHIGHLIGHTS
14METHODOLOGY
15ENTHUSIASMMAPPING
16CHANNELS
20INFLUENCERS:SIZE,PROFILE
21CATEGORYINSIGHTS
2
SURVEY&RESEARCH
SURVEYRESULT
HIGHLIGHTS
ASIAINFLUENCERSURVEYS
METHODOLOGY
WithanticipatedincreasesinsocialcommerceandinfluencermarketingacrossAsiafor
2025/26,Totemsoughttobetterunderstandcurrentperceptionsandusageacrosskey
marketsintheregion.Thehighlightofthisreportisthecomprehensivereviewof
consumersacrossAsia(n=3,813)-surveyresultsprovidedbyRakutenInsightGlobal.
BRANDSURVEY
ThebrandsurveywasconductedinJuly2025byTotem:
TotalSampleSize(n=):54
Theprofileofbrand-siderespondentisthatofasenior(MarketingDirector,CMO),covering
multipleregions/countriesacrosstheregion.
Therespondentscoveredarangeofindustries
including;fashion,beauty,gaming,travel,autoandelectronics.
CONSUMERSURVEY
3,3
TheconsumersurveywasconductedinJuly2025byRakutenInsightGlobal,coveringthefollowinggroupsacrossAsia:
TotalSampleSize(n=):3,813
SevenCountriesCovered:China,Japan,S.Korea,Indonesia,Philippines,Thailand,India
GenderAim50:50:1,848female,1,965male
GenZ(16-28yrs)=25%
Millennials(29-44yrs)=25%GenX(45-60yrs)=25%
Boomers(61-79yrs)=25%
SurveyDataBy:
SOCIALCOMMERCE(INFLUENCER)ENTHUSIASM
EnthusiasmforsocialcommerceandinfluencersvarieswidelyacrossAsia.Wefindsomemarketsandcategorieswhicharecenteredaroundmorebasicchannels,whileothersembraceawiderangeofactivitiesandmixthoseactivitiesinnovel,innovativeways.Thevaryinglevelsofenthusiasmintheregionarearesultof;(1)consumer
habits,routinesandculture,(2)sophisticationofmarketingtactics,and(3)thechannelsavailablepermarket.
TikTokisamajordriverofenthusiasmatacountry/marketlevel.InmarketswhereTikTokisestablishedandfullyfunctional(has“shops”),enthusiasmishigher.InmarketswhereTikTokislimited(Japan&S.Korea)orbanned(India),socialandinfluencerenthusiasmisnotablylower.
AutoTravelGamingSportsGearMovies,MusicElectronicsF&BBeautyFashion
CATEGORIES
ENTHUSIASM
ENTHUSIASM
LOW
HIGH
Websites
LiveCommerce
MarketplacesSocialChannelsMessengerSocialP2PSelling
MorePragmatic,
MoreStatic
MoreFun,
MoreStatusSeeking
SOCIALCOMMERCECHANNELS/ACTIVITIES
S.KOREA
CHINA
INDONESIA
JAPAN
INDIA
THAILAND
O
PHILIPPINES
拿
MARKETS
AVE.
TikTokShoptolaunchin2025
TikTokbannedin2020
TikTokShoptolaunchin2025
Douyin(2016)
isthetemplate
forgrowth.
TikTokShopsince2022
TikTokShopsince2022
TikTokShop
pausedin2023
Re-enteredthru
Tokopedia
TikTok’srevolutionaryapproachtobundlinginfluencers,livecommerce,
contentandshopsispushingsocialcommerceforward-mostnotablyin
marketswhereitisfullyfunctional.
CHANNELPREFERENCES
PERCENTOFPEOPLEWHO’VEUSEDTHESECHANNELS
“Whichofthefollowingdoyouhaveexperiencewith?”
MARKETPLACESARESTILLTHECENTEROFDIGITALACTIVITYACROSSASIA.
GENZCONSUMERSHINTATTHEFACTTHATYOUNGERNETIZENSAREDRIFTING
TOWARDSOTHERCHANNELSAND
ACTIVITIES,WITHSOCIALCOMMERCE
PRIMEDTOBETHENEXTMAJORMODEOFCONSUMERENGAGEMENT.
In
Totem’s2024reportonSocialCommerce
,wechartedtheshifttakingplacefrom“search”asthedominantmodeof
marketing,tosocialcommerce.Asiaisleadingthischange.
OnlineMarketplace
BrandWebsite
SpecialtySites/Apps
SocialMediaChannels
MessagingApps
Influencers
Affiliates
LivestreamSelling
SellingtoOthers
CONSUMERS
GenZ
Asia(All)
PERCENTOFPEOPLEWHOHAVEEXPERIENCEWITH
RakutenInsightGlobalxTotemSurvey,Jun,25(n=3,813)
BRANDSARE(RIGHTLY)INVESTINGINTOMARKETPLACEGROWTH,WITHPLANNEDBUDGETINCREASESFOR
ECOMMERCEPLATFORMADS.80%OFBRANDSSURVEYEDHAVEPLANNED
FORINCREASESINMARKETPLACEADS.
INFLUENCERRANKSECOND,WITH74%OFBRANDSPLANNINGINCREASED
INVESTMENTS.
SOCIALMEDIAADSANDSPONSORSHIPSARENEXTONTHERANKING,BOTH
BEINGSUPPORTIVEOFAN
ACCELERATIONINSOCIALCOMMERCE
ROUTINES.
EcommerceMarketplaceAds
Influencers
SocialMediaAds
Sponsorship
DigitalDisplayAds
SearchMarketing
OOH
TVAds
VerticalMediaChannels
B
BRANDS
HOWDOYOUPLANONADJUSTINGYOURBRAND’SINVESTMENTSINTHECOMING18MO?
DecreaseNoChangeIncrease
Source:TotemMedia“Brand”SurveyonInfluencersn=54
COMMERCEPREFERENCES
WHENITCOMESTOCOMPLETINGASALE(CONVERSION),
MARKETPLACESREIGNSUPREMEACROSSASIA-WITHALLAGE
GROUPS,ACROSSALLMARKETS.
INFLUENCERSPLAYASMALLROLEINFINALCONVERSION.THEYARENOT
ADESTINATIONUNTOTHEMSELVES,BUTINSTEADPLAYAKEYROLEIN
GETTINGCUSTOMERSWHERE
BRANDSWANTTHEMTOCONVERT-SUCHASONAMARKETPLACEP.O.S.,AWEBSITEORASOCIALCHANNEL.
Whileinfluencersoperateacross-platformsasMCNs(Multi-ChannelNetworks),andhelpdelivertraffictobrands’favoreddestinations,theyarealsoveryactivewithin(andaspartof)ecommercemarketplaces.
AlmostallecommerceplatformsinAsia(aswellassocialcommercesiteslikeTikTok)havesystemsforinfluencersandaffiliates.Wethereforeview
marketplaceoperationsashavingheavy,native-levelsupportfrominfluencers.
OnlineMarketplace
SpecialtySites/Apps
BrandWebsite
SocialMediaChannels
MessagingApps
Influencers
TOPCHANNELSFORONLINEPURCHASES(AVE.ASIA,ALLGROUPS)
“Pleaserankthefollowingchannelsintheorderofwhichyoumostoftenpurchasefromonline”
CONSUMERS
GenZ
ASIA
RakutenInsightGlobalxTotemSurvey,Jun,25(n=3,813)
ROLEOFINFLUENCERS
BRANDSB
RATETHEIMPORTANCEOFTHEROLEINFLUENCERSPLAYINEACHOFYOURMARKETINGGOAL?
BRANDSUSEINFLUENCERSAS
FLEXIBLE,VERSATILE‘TOOLS,’
HELPINGTOACCELERATE
CONSUMERINTERESTATALLSTAGESOFTHEFUNNEL(ORFLYWHEEL).
BRANDSCURRENTLYFOCUS
INFLUENCERSTOWARDMORETOP-OF-FUNNELGOALS(AWARENESS).
THEREMAYBEADDITIONALGAINS
TOBEHADWITHINFLUENCERSIN
SUPPORTINGCONVERSION(SUCHASWITHINFLUENCERLIVESTREAMS).
PERHAPSTHEBIGGESTOVERSIGHTISWITHNOTUSINGINFLUENCERS
MOREFORPOST-PURCHASE
REVIEWS.
SupportNewAwareness
(Discovery)
ImproveConsideration
Conversion&Sales
(eg.Affiliate)
Post-purchaseReviews
NotRelevantMinimalImportantKeyRole
Source:TotemMedia“Brand”SurveyonInfluencersn=54
INFLUENCERSIZE/PROFILE
WHILECONSUMERSMIGHTPREFERAFINALNODOFAPPROVALFROMA
FRIENDORFAMILYMEMBER,ITISTHELARGERINFLUENCERSTHATCAN
BESTHELPBOOSTAWARENESSANDCONSIDERATION.
FROMTHECONSUMERPOINTOF
VIEW,THEREISACLEARBIAS
TOWARDSLARGERINFLUENCERS.
THISCOULDSIMPLYBEAQUESTIONOFRECALLINGLARGER
INFLUENCERS(SURVEYBIAS)BUTINTHEWORLDOFMARKETING,
MEMORY&RECALLAREHALFTHE
BATTLE.
INFLUENCERMARKETINGNEEDSTO
BESETAGAINSTTHECONTEXTOF
STATUSGAINS.AND,STATUSSCALESINFAVOROFLARGERKOLS.
Celebrities
MegaInfluencers
MacroInfluencers
MicroInfluencers
NanoInfluencers
INFLUENCERS’IMPACTONPURCHASEDECISION
CONSUMERS
“Pleaseratetheimpacteachtypeofinfluencershaveonyourpurchasedecisions”
n%ofnegativew%ofneutralm%ofpositive
RakutenInsightGlobalxTotemSurvey,Jun,25(n=3,813)
GENZDRIVINGCHANGE
FASHION,BEAUTYANDF&BLEADTHE
WAYINTERMSOFINFLUENCER-LINKED-SALES.
GENZOUTPACETHEAVERAGESACROSSALMOSTALLCATEGORIES.
TOPTHREECATEGORIESFORINFLUENCERSALES
1
Fashion
2
Beauty
3
F&B
Categoriesthatleadthewayintermsofinfluencer
(affiliate)salesalsotypicallyleadinlivestreamselling.
Eachofthesecategorieshavesomecommon
characteristics,in;(1)beinglow-involvement-quick,
emotionaldecisionswhichdontrequiredeepevaluations,(2)statusandstylematter,and(3)therearestrong
incentives(commissions)forinfluencersinreselling.
INFLUENCERS’IMPACTONDIFFERENTPRODUCTS
“Whichcategoriesofproductshaveyoupurchasedbecauseitwasrecommendedbyaninfluencerorcelebrity?”
Fashion
Beauty
Food&Beverage
Electronics/Appliances
Movies,Music&OtherOnlineContent
VideoGames
SportsGear
Travel
Cars(auto)
None
CONSUMERS
GenZASIA
RakutenInsightGlobalxTotemSurvey,Jun,25(Asia:n=3,813,GenZn=935)
10KEYLEARNINGS
25STATUSMATTERS
27NICHE-DOWN,SCALE-UP
29COUNTRIESVARYGREATLY
32MARKETPLACESSURGE
34KOLSMOVETHEFLYWHEEL
37AFFILIATEFEESCOUNT
3
INFLUENCERMARKETING
KEYLEARNINGS
10
INFLUENCERMARKETING
10KEYLEARNINGS
Keyissuesandinsightsforbrandsuccess,relatedtoinfluencermarketinginAsia.
1.STATUSMATTERS2.NICHE-DOWN3.CHINASETSTHETREND4.DIGITALENTHUSIASM?5.MARKETPLACESSURGE
6.LIVESTREAMTIDERISING7.KOLSMOVETHEFLYWHEEL8.SOCIALPROOF>HYPE9.EVERYONEBUYS&SELLS10.AFFILIATEFEESCOUNT
10LEARNINGS&INSIGHTS
1.STATUSMATTERSINSOCIAL
Statushierarchymatters.Largerinfluencersconfer
greaterstatusandareviewedasworthyoffollowing.
Thisrunscountertothecurrenttrendofbrandstappingsmaller,microinfluencers(movingawayfromlargerones).Customerspreferinfluencersofclear,high-status.
Asoursurveyhasshown,consumersview‘larger’
influencersasmoreimpactful.Thelargertheinfluencer,themorethestatustheyconfertofollowers-thegreaterthe‘aspirationaleffect.’Oursurveysshowthatthereisamorethat2xpreference/impactfrommega-influencers(65%positive)overnano-influencers(31%positive).
Thisisstatusand‘aspirationaleffect’isfurtherillustratedfrom‘thereasonstobuyfrominfluencer’wherethetopthreemotivationswererelatedto‘seeingtheproduct
modeled’(aspiration,envisioning),‘trustingthemto
presentqualityproducts(statustransfer,assurance),and‘filteringproductsclosetomyinterest’(fitsmyvisionoffuture,realizedself).
Statusandconcernsforffittingin,areparticularlystronginAsia.
RepeatedresearchshowthatmostAsiancustomershave;
(1)strongerintereststofit-in,and(2)checkmoresourcespriortomakingapurchase.
REASONSTOBUYFROMINFLUENCERS(ASIAAVE.)
Gottoseetheproductdemo/modeledTrustthemtopresentqualityproductsHelpsmefindproductsthatIlike
Trusttheyareofferingagooddeal
Givesmeagoodstoryforfriends MakesmefeelclosertotheinfluencerMakesmefeelmoreapartofacommunity
Givesme‘cred,
Influencermarketingisadelicatedanceofstatus.Customersfollowanuanced(andmostly)unobservedprocessofstatus
assessmentwhenitcomestofollowinginfluencers…andin-turntherecommendationstheyfollowfrominfluencersabout
whattobuy…andhowthosepurchasesfittheirstatusgoals.Itsanendlessprocessofstatusappraisalandsignaling.
RakutenInsightGlobalxTotemSurvey,Jun,25(Asia:n=3,813,GenZn=935)
STATUSMATTERSINSOCIAL
STATUSEFFECTSWITHONLINEINFLUENCERS
Thereissomethingcounterintuitiveaboutinfluencersasstatussymbols.Theactofbeinganinfluencerlacksthe
subtletyanddetachmentofwhatwewouldimaginetobetypicalofahighstatusindividual.Atypicalhighstatus
Individualwouldrarelygraspforattentionandrecognitioninthewaythatmostonlineinfluencersdo.
Inouranalysisofinfluencers,celebritiesand‘mega-
influencers’rankhighest,whilesmall(KOCs)oftenrank
higherthanmedium-influencersinthestatusappraisalsofconsumers-it’sanS-Curvedistribution.
Thelogicisthatlargerinfluencersdonothavetoworkashardforattention,andconfergreaterstatusthanmediuminfluencerswhogenerallyworkhardertogetrecognition.
Attheotherendofthescale,smallinfluencersoftenhold
andconfergreaterstatusthanmediuminfluencers.AswehavefoundinChina,small“KOC’s”areoftentheleaders
amongsttheirpeergroupandthereforeholdrelativelyhighstatus(andtrust)withinsmallnichegroups.
WHICHINFLUENCERSTOUSE,WHENTOUSETHEM
Brandsthatwanttomakequickimpactshouldworkwithwithcelebritiesandlargeinfluencerstocreateacombinedeffectofstatusandscale.
Mediuminfluencerscanbebestusedtobuildscaleinmoreblunteffortstosaturateachanneloracommunity-ifthepriceisright.
KOCfsandsmallinfluencerscanbewellusedtocreatebottom-upsupportfordecision-making-particularlywithinnichecommunities,interestgroups..Mostcustomerslookatreviewsandratingsof
peoplefclosertothem’assignalsoftrust.
Mainstream(General)
Community(Niche)
THESTATUSS-CURVEFORINFLUENCERMARKETING
Mappingstatuseffectsbetweenlarge,mediumandsmallinfluencers
StatusEffects&Amplitude
LowerStatus
Rising,fallingmedium
KOLsmayhavestrong
reach(following)but
tendtoconferless
statuseffects.
LargerInfluencers
Havelessimpact
withniche
communities,as
they’reseenas
beingtoo
mainstream.
Nano-Influencers
Smallinfluencers
withoutstrong
communityvalueoffer
theloweststatus
PeakStatus
Occurswithlegit
leaders,celebritieswho
havequalityoffline
(IRL)status.
KOCs
KeyOpinionConsumers
whoareleadersinpeer&
interestgroupscanoffer
strongstatuseffects.
effect.
SizeofInfluencerCelebrityMega-InfluencersMediumInfluencersSmallInfluencers
10LEARNINGS&INSIGHTS
2.NICHE-DOWNTOSCALE-UP
Whilelargerinfluencersarefavoredoversmalleronesin
general-amongmainstreamaudiences-mostbrandsarenotgeneral(mass)enoughtotrulybenefitfromthecost/scaletradeoffsofworkingwiththelargest(higheststatus,highestpriced)influencers.
Mostbrandsshouldinstead‘niche-down’intocategoriesandcultureswheretheycanaffordtocompetefor
ownershipofacommunity.Intechcirclesthisstrategyof‘owningaculture/community’wouldbecalledproduct-marketfit.
Intheworldofinfluencermarketingandsocialcommercebrandsshouldaimforstrongalignmentbetween;(1)a
brand’s‘heroproduct,’(2)anichecategory/cultural
communityand(3)theinfluencersthathavethemostrelevantfitbetweenthetwo.
“Ownershipofacategory/culture”requiresaninvestmentbutismorelikelytopayareoccurringdividendtothe
brandthanworkingwithmassKOLs.Affinity,memoryandgoodwillcountforalotwhenitcomestobranding.
Very,veryfewbrandsshouldbet
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