《世纪英语听说教程 II（第八版）》课件 Unit 3 Training and Recruitment

世纪英语听说教程Ⅱ（第八版）新世纪高等职业教育公共英语类课程规划教材UnitObjectivesAfterlearningthisunit,youwillbeableto:●masterbasicwordsandexpressionscommonlyusedintrainingandrecruitment;●knowhowtogetfamiliarwiththenewworkingatmosphere;●learnhowtoaskaboutworkingrulesandresponsibilities;●learnsomethingabouttrainingprogramsfornewworkers;●getsomeculturalknowledgeabouttrainingandrecruitment;●talkaboutvocationaltrainingandtrytostayup-to-dateandstayrelevantintheworkplace.Unit3Unit3TrainingandRecruitmentUnit3目录ContentsSectionOneWarm-upActivitiesSectionTwoIn-classActivitiesSectionThreeCulturalDevelopmentSectionFourAfter-classActivitiesSectionFiveQuizCompanyPresentationSectionSixWindowonChineseCulture●Ireadintoday’sChinaDailythatyou’relookingforasalesman.

我在今天的《中国日报》上看到你们在招聘一名销售员。●Goodmorning.Areyouanewcomer?

早上好，你是新来的吧？●I’mheretoreportforduty.

我来报到上班。●Gladtohaveyouwithus.

很高兴你能加入我们的行列。Directions:Createdialogueswithyourpartner,usingthefollowingexpressionsforhealthylifestyle.Presentoneofyourdialoguestotheclass.●Yes,canIhelpyou?

是的，有什么需要帮忙的？●Yes.Thisismyfirstdayforwork.

是的。今天是我第一天上班。●Welcometoourcompany.

欢迎你来我们公司。●Thankyou.Ihopeyouwillhelpmeinwork.

谢谢。希望您能在今后的工作中指导我。SectionOneWarm-upActivitiesUsefulExpressionsTask1StarterResponse●CanIhavemoreinformationaboutyourcompany?

能给我提供有关贵公司的更多信息吗？●ShallIreceivesometrainingbeforeIgettowork?

在开始工作前我是否要接受一些培训呢？●Areyoureadytohavetheon-the-jobtraining?

你准备好接受在职培训了吗？●WhatshouldIdoifImeetsomeproblems?

如果我遇到了一些问题，我该怎么做？●Howcouldyoukeepallthefilesinorder?

你是怎样将所有的档案管理得井井有条的？Directions:Createdialogueswithyourpartner,usingthefollowingexpressionsforhealthylifestyle.Presentoneofyourdialoguestotheclass.●Yes,ofcourse.

当然可以。●Yes.Allournewemployeeswillgothroughourin-housetraining.

是的。我们所有的新员工都要参加公司内部培训。●Yes.Ican’twaittoknowwhatkindofjobIwilldo.

是的。我迫不及待地想知道我将要做哪种工作。●Youcanaskthoseexperiencedcolleaguesorconsultyourboss.

你可以问那些经验丰富的同事，或者向你的老板请教。●Letmeshowyouhowourfilingsystemworks.

我来给你展示一下我们的档案系统是怎样运行的。SectionOneWarm-upActivitiesUsefulExpressionsTask1StarterResponse●Youneedtopunchinwhenyouarriveandpunchoutwhenyouleave.

你需要在上下班时打卡。●Thefirstthingyouhavetodointhemorningistochecktheemails.

早上你要做的第一件事是查看电子邮件。Directions:Createdialogueswithyourpartner,usingthefollowingexpressionsforhealthylifestyle.Presentoneofyourdialoguestotheclass.●Thankyouforyourkindness.I’llkeepitinmind.

谢谢你的好意。我会记住的。●OK.Icandothat.

好的。我会做的。SectionOneWarm-upActivitiesUsefulExpressionsTask1StarterResponseKate:

Goodmorning,Lewis.Lewis:Hi,Kate.I’lltellyouwhattodo.Buthaveyougotyourcardpunched?Kate:Oh,no.I’veforgottenit.ActuallyIhavenoideahowtodothat.Lewis:Letmeshowyou.There’rethreecolumnsonthecard.Theleftcolumnisforrecordingyourstartingtimeandfinishingtime.Kate:Oh,Isee.Directions:Readthemodeldialogue,payattentiontothehighlightedexpressions,andthenrole-playitwithyourpartner.UsefulExpressionsTask2SectionOneWarm-upActivitiesLewis:Whenyouarriveatwork,youshouldputyourcardinthepunchclock,andthemachinewillprintyourstartingtimeonthecard.Kate:Isthiscalledpunchingin?Lewis:That’sright.Whenyouleave,youshouldhaveyourcardpunchedagain.Andthat’scalledpunchingout.Kate:Thankyouforyourhelp.Directions:Readthemodeldialogue,payattentiontothehighlightedexpressions,andthenrole-playitwithyourpartner.UsefulExpressionsTask2SectionOneWarm-upActivitiesDirections:Watchthevideoclipandfillintheblankswithproperwords.SectionTwoIn-classActivities1.ViewingActivityTask3Thewoman:So,youdon’twantto_____________?Theoldman:Notreally,sir.I’mterriblysorry.Excuseme.Thewoman:OK.Well,thenitlookslikeyou’restuckwithme.Theoldman:Great.I’mexcited.Thewoman:Iwill____________whenIhavesomethingforyoutodo.Theoldman:OrIcouldjuststopbyafewtimesaday,__________…?Directions:Watchthevideoclipandfillintheblankswithproperwords.SectionTwoIn-classActivities1.ViewingActivityTask3transferemailyoucheckinThewoman:I’llemailyou.Also,don’tfeellikeyouhaveto__________.Imean,we’resupercasualhere.Theoldman:Well,I’mcomfortable_____________,ifit’sOK.Thewoman:No,it’sfine.Oldschool.Theoldman:Exactly.Directions:Watchthevideoclipandfillintheblankswithproperwords.SectionTwoIn-classActivities1.ViewingActivityTask3dressupinasuitApplicant:IlearnfromtheInternetthatyouare_______________aprogramcalled“TrainingtheTrainer”.Receptionist:Yes.WhatcanIdoforyou?Applicant:WhatcanIlearnifI__________theprogram?Receptionist:Youcan_____________ininstructingandguidingtheworkersunderyour________.Applicant:I’dliketolearnhowto_____________atrainingcourse.Doyouhavesuchcourses?Directions:Listentothedialogueandfillintheblankswithwhatyouhaveheard.SectionTwoIn-classActivities2.ListeningActivitiesTask4carryingoutapplyforlearnskillschargedesignReceptionist:Sure.Wedohavesuchcourses.Applicant:Thatsoundsgood.Whenwillthecoursebegin?Receptionist:ItwillbeginonMay8.Directions:Listentothedialogueandfillintheblankswithwhatyouhaveheard.SectionTwoIn-classActivities2.ListeningActivitiesTask4Directions:Therearefivedialoguesgiven.Listentothedialoguesandquestions,andthenticktherightanswers.SectionTwoIn-classActivities2.ListeningActivitiesTask5听力原文Dialogue1Q:Whattimeshouldthewomanreportherwork?□A.At10o’clock.□B.At8o’clock.Dialogue2Q:What’sMissWang’sfuturework?□A.Tobeadoctor.□B.Tobeasecretary.Dialogue3Q:HowdoesKenthinkabouthisfirstdayofwork?□A.Verydifficult.□B.Veryexciting.Dialogue4Q:WhereisJohngoingtowork?□A.TheMarketingDepartment.□B.ThePersonnelDepartment.√√√√Directions:Therearefivedialoguesgiven.Listentothedialoguesandquestions,andthenticktherightanswers.SectionTwoIn-classActivities2.ListeningActivitiesTask5Dialogue5Q:Whataretheygoingtodonext?□A.Tohavelunch.□B.Towork.√Task5返回Dialogue1W:Mr.Black,I’dliketogotoyourofficeandreportthework.M:OK.Youcancomeat10o’clock.Q:Whattimeshouldthewomanreportherwork?A.At10o’clock.B.At8o’clock.Dialogue2W:What’syouropinionifIaskMissWangtobeyoursecretary?M:Allright.Ijustneedapersonlikehertohelpme.Q:What’sMissWang’sfuturework?A.Tobeadoctor.

B.Tobeasecretary.Task5返回Dialogue3W:How’syourwork,Ken?M:Oh,itcan’tbeworse.Thefirstdayforworkisthehardestforme.Q:HowdoesKenthinkabouthisfirstdayofwork?

A.Verydifficult.B.Veryexciting.Dialogue4W:WelcometotheMarketingDepartment,John.Ifyouhaveanyquestions,pleasedon’thesitatetoaskme.M:Thankyouforyourkindness.I’vebeenlookingforwardtoworkinghere.Q:WhereisJohngoingtowork?

A.TheMarketingDepartment.B.ThePersonnelDepartment.Task5返回Dialogue5W:There’sthelunchbell.Tom,it’stimeforabreak.M:Oh,great.I’mreallyhungrynow.Q:Whataretheygoingtodonext?

A.Tohavelunch.B.Towork.RequirementsforaSalesmanPosition:Thecompanyislookingfor1.Requirements:Educationalbackground:A2inmarketingisamust.3:Twoormoreyearsinmarketingisrequired.Directions:Listentothedialogueandfillintheblankswithwordsorphrases(innomorethan3wordsforeachblank).SectionTwoIn-classActivities2.ListeningActivitiesTask6听力原文asalesmanstrongbackgroundWorkingexperienceIftheapplicantappliesfortheposition,4willbearrangedonFriday.Contactinformation:Thecontactphonenumberis5.Directions:Listentothedialogueandfillintheblankswithwordsorphrases(innomorethan3wordsforeachblank).SectionTwoIn-classActivities2.ListeningActivitiesTask6anintervieask6返回Script:Applicant:Ireadintoday’sChinaDailythatyouarelookingforasalesman.Clerk:Yes.CanIhelpyou?Applicant:Whateducationalbackgrounddoesasalesmanneedtohave?Clerk:Astrongbackgroundinmarketingisamust.Applicant:Howaboutworkingexperience?Clerk:Twoormoreyearsofworkingexperienceinmarketingisrequired.Applicant:IfIapplyforthisposition,whenwouldyouliketoscheduleaninterview?Clerk:TheinterviewcanbearrangedonthisFriday,May6.Applicant:HowcanIcontactyou?Clerk:YoucancallusaClerk:Applicant:Clerk:Applicant:Clerk:Applicant:Clerk:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(AmanreadtherecruitmentadvertisementofABCCompany.Nowheiscallingformoreinformation.)ABCCompany.CanIhelpyou?Hello,I’mcallingaboutyourrecruitmentadvertisement.CanIhavemoreinformationaboutyourcompany?Yes,ofcourse.WhenwasABCCompanyfounded?ItwasestablishedinAugust8,2008.Inwhichcountriesdoyouhavebusinessoperation?WehavebusinessoperationinRussia,CanadaandChina.ABC公司职员：ABC公司。需要帮忙吗？求职者：你好。我打电话是询问关于你们招聘广告的事。能给我提供有关贵公司的更多信息吗？ABC公司职员：当然。求职者：ABC公司是什么时候成立的？ABC公司职员：我公司成立于2008年8月8日。求职者：你们在哪些国家有业务？ABC公司职员：我们在俄罗斯、加拿大和中国都有业务。Applicant:Clerk:Applicant:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(AmanreadtherecruitmentadvertisementofABCCompany.Nowheiscallingformoreinformation.)WherecanIgetthedetailsofyourrecruitment?Youcanvisitourwebsiteatwww.abc.comforthedetails.OK.Thankyou.求职者：我从哪里可以得到你们招聘的详细信息？ABC公司职员：你可以访问我们公司网站：www.abc.com，获取详细信息。求职者：好的。谢谢。Mr.Lee:Mary:Mr.Lee:Mary:Mr.Lee:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(It’sMary’sfirstdayforwork.Mr.Leetellsherabouttheinductiontraining.)Hello.Iamthemanagerofhumanresourcesofthecompany.Welcome.Thankyou.Iamverygladtobeoneofyou.Haveyoureceivedourinductiontrainingplan?Yes,Ihave.Thetraininglaststwoweeks,from8:30a.m.to5:30p.m.everyday.That’sright.Thetrainingincludesthecompany’shistory,culture,organizationalstructure,productsandservices,salesprogress,businessetiquette,workplacesafety,andsoon.李先生：你好。我是公司人力资源部经理。欢迎加入我们。玛丽：谢谢。非常高兴能够成为你们中的一员。李先生：你已经收到了入职培训计划了吧？玛丽：是的，我收到了。培训持续两周，时间是每天上午八点半到下午五点半。李先生：没错。培训内容包括公司的历史、文化、组织结构、产品和服务、销售流程、商务礼仪、工作场所安全等方面。Mary:Mr.Lee:Mary:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(It’sMary’sfirstdayforwork.Mr.Leetellsherabouttheinductiontraining.)OK,thatsoundsverymeaningful.Arethereanyassessmentsduringthetraining?Therewillbesomequizzes,casestudies,role-plays,andotheractivitiestotestyourlearningoutcomesandapplicationskills.Afterthetraining,youalsoneedtopassacomprehensiveexam.Isee.Thankyouforyourdetailedintroductionandexplanation.Iwillstudyhardandtrytoadjusttotheworkenvironmentassoonaspossible.玛丽：好的，听起来很有意义。培训期间有评估吗？李先生：会有一些小测试、案例分析、角色扮演等活动，来检测你的学习效果和应用能力。培训结束后，你还需要通过一次综合考试。玛丽：我明白了。谢谢你详细的介绍和解释。我会努力学习，争取尽快适应工作环境。Judy:Mr.Green:Judy:Mr.Green:Judy:Mr.Green:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(Judyisanewemployee.SheisreportingtoMr.Green,themanager,forduty.)Goodmorning,Mr.Green.I’mheretoreportforduty.It’sapleasuretomeetyouagain,Judy.Gladtohaveyouwithus.Thankyou.Ihopeyouwillhelpmeinwork.Nowletmedescribeyourworkduties,OK?Allright.WhatamIexpectedtodo?Asanewcomer,first,youshouldberesponsibleforsomebasictasksincludingcertainroutinedutieslikeansweringtelephonecallsandtyping.Later,youwillworkintheSalesDepartment.朱迪：早上好，格林先生。我来报到上班。格林先生：很高兴再次见到你，朱迪。欢迎你加入我们的行列。朱迪：谢谢。希望今后您在工作中多关照。格林先生：现在就让我给你介绍一下工作职责，好吗？朱迪：好的。我要做哪些工作呢？格林先生：作为一名新员工，首先，你应该负责一些基本的工作，包括每天的常规事务，如接听电话、打字之类的。以后，你会到销售部去工作。Judy:Mr.Green:Judy:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(Judyisanewemployee.SheisreportingtoMr.Green,themanager,forduty.)Isee.Itmustbeachallengingjob,butIwouldliketodoit.Andwhataboutnow?Beforeyoudoyourjob,it’snecessaryforyoutobefamiliarwithourownproducts.Sortthesepapersandfilethemcorrectly.OK,I’llgettoworkonitatonce.朱迪：我明白了。这一定是一份充满挑战的工作，但是我愿意去做。那我现在做什么呢？格林先生：在你开始工作前，你有必要先熟悉一下我们的产品。把这些文件分类并将它们正确归档。朱迪：好的，我现在就去做。Directions:Completethefollowingdialoguewiththehelpofthesentencesortheexpressionsinthebox,andthenpractisethedialoguewithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask8

Linda:Nicetomeetyou.MynameisLinda.____________________________.Jim:Welcometoourcompany,Linda.MynameisJimGreen._____________________.Linda:Thankyouverymuch.Jim:Thefirstthingyoushoulddointhemorningistoplacetoday’snewspaperonMr.Brown’sdesk.I’mreportingasasecretaryI’mheretotrainyouforoneweekDirections:Completethefollowingdialoguewiththehelpofthesentencesortheexpressionsinthebox,andthenpractisethedialoguewithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask8

Linda:_____________________.Jim:Thenyou’lltakecareoftheletters.__________________________________________.Youshouldopenalltheenvelopesexceptthepersonalmail.Linda:OK.Jim:____________________________________________.Therearemanyotherthingsleft.We’lltalkaboutthemlater.Linda:Isee.Key:3-5-1-4-2OK.IcanrememberthatYoumayread,sortandorganizetheincomingmailYouarealsoresponsibleforkeepingallthefilesinorder1.我在今天的《中国日报》上看到你们在招聘一名销售员。1.Ireadintoday’sChinaDailythatyouare_____________________.2.我从哪里可以得到你们招聘的详细信息？2.WherecanI_______________ofyourrecruitment?3.我来报到上班。3.I’mhereto______________.4.你主要负责接打电话和整理文件。4.Youareinchargeof__________________andfilingdocuments.5.每位新员工都要参加公司内部培训。5.Everynewemployeewillgothroughour_________________.Directions:InterpretthefollowingsentenceswiththehelpoftheChinesegivenbelow,andthenshareyouranswerswiththewholeclass.SectionTwoIn-classActivities3.SpeakingActivitiesTask9lookingforasalesmangetthedetailsreportfordutyansweringphonecallshousetrainingDirections:Makedialogueswithyourpartneraccordingtothesituationsgivenbelow.SectionTwoIn-classActivities3.SpeakingActivitiesTask10SampleTask10Sample:Mr.Black:Jenny,youaregoingtoworkasmyofficesecretaryfromnextMonday.Iwanttoshowyoutherulesofourcompany.Jenny:Thankyou,Mr.Black.Ireallywanttoknowmoreaboutourcompany.Mr.Black:Theworkinghoursarefrom9:00to11:30inthemorningandfrom1:30to5:30intheafternoon.Youshouldneverbelateorabsent.Youshouldusetheemployeecardtoshowyouarepresentwhenyoucomeintothecompany.Jenny:OK.I’llkeepthisinmind.Mr.Black:Asasecretary,youmustbefamiliarwithofficeroutines.Thisisthefilingcabinetwithallthedocumentsyoumayneed.Andyoushouldfilethesedocumentsinalphabeticalorder.Jenny:Allright,sir.返回Task10Sample:Cathy:Theemphasisofthestafftrainingistoupdateourbusinessknowledgeandimproveourprofessionalskills.Thisisaveryimportantdisciplineinourcompany.Fred:Itseemsthatwemustlearnallthetime.Cathy:Ourcompanyalsopaysspecialattentiontothis.Ithinkthefirstthingyoushouldkeepinmindistogetfamiliarwithourcompanyassoonaspossible.Areyouready?Fred:Yeah!I’mready.Cathy:Wehavespecialrequirementsonbusinessetiquette,becauseyourepresenttheimageofourcompanywhenmeetingourguests.Paymoreattentiontodetails.Fred:Ithinkweshouldknowmoreaboutthecompanyrules.Theymightbeveryhelpfulforus.返回Directions:Workingroupsanddiscussthefollowingquestions.SectionTwoIn-classActivities3.SpeakingActivitiesTask11StayUp-to-date;StayRelevant

TheemploymentsituationisgenerallystableinChina,whichshowsthepositiveeffectsofChina’semployment-firststrategy.Tointensifyeffortstoimplementthisstrategyhighlightedinthe20thCPCNationalCongress,Chinawillimprovethesystemoflifelongvocationaltrainingandtacklestructuralunemployment.Everyonewhoiscurrentlyworkingunderstandshowessentialitistostayup-to-datewiththeskillrequirementsofthejobmarket.Nowhereisthismoretruethanintechnology.Why’sthat?Becausetheverynatureoftechnologyistoevolveandchangeconstantly.Inthecomingyearsthischangewillbecomeincreasinglyfrequentasthedevicesweuseinourdailypersonalandprofessionallivesgetupdatedsooften.Theworkersoftodayneedtobeabletoadapttothesechangesiftheywanttostayrelevantintheworkforce.Directions:Workingroupsanddiscussthefollowingquestions.SectionTwoIn-classActivities3.SpeakingActivitiesTask111.Whatdoyouwanttodoaftergraduation?2.Whathaveyoudonetoprepareforfuturejobs?Theanswerwillvary.“Beforeanythingelse,preparationisthekeytosuccess.”Thequotetellsusthatpreparationservesasthefoundationuponwhichsuccessisbuilt.Ifwewanttofindagoodjobinthefuture,preparationisnecessary.Now,Ihavedonesomethingformyfuturejobs.•Setacleargoal.PlanningforthefuturerequirescarefulthoughtandreflectiontofigureoutwhatIreallywant.•Makeplans.Followmyplan—butkeepanopenmind.•Improvemycommunicationskillandproblem-solvingability.•BeskillfulincomputerandEnglish.•Keepawatchfuleyeonthejobmarket.Directions:Workingroupsanddiscussthefollowingquestions.SectionTwoIn-classActivities3.SpeakingActivitiesTask113.Doyouthinkvocationaltrainingisimportant?Whyorwhynot?

4.Whatkindofvocationaltrainingwouldyoulike?Vocationaltrainingisimportantbecauseitfocusesonpracticalskillsthatstudentswillneedandcanapplytotheworkplace.Andwecangainrelevantskillsinlesstimethroughvocationaltraining.Insomefast-changingbusinesses,vocationaltrainingoffersthebestopportunitiesforemployeestoupgradetheirknowledgeandskills.IpreferthiskindoftrainingprogramsthatIcanlearnspecificvocationalskillsatmyownpaceandonaflexiblescheduleandreceivemoreindividualizedattention.Directions:Workingroupsanddiscussthefollowingquestions.SectionTwoIn-classActivities3.SpeakingActivitiesTask115.Howtostayup-to-dateandstayrelevantintheworkplace?Beingrelevantisessentialinthisextremelycompetitivedigitizedbusinessworld.Stayingup-to-datecanhelpabusinessorindividualbecomemoredynamicandmarketable.Tostayup-to-dateandrelevant,weneedto:•Keeplearningtoupgradeourknowledgeandskills.•Gettherightinformationaboutwants,needsandexpectationsfromyourtargetmarket.•Gototradeshowsandattendconferencesspecifictoyourniche.•Communicatewithpeoplefromvariousculturalbackgrounds.•Upgradeyourskillsetswithnewtechnologyrelevanttoyourfieldtostayproductive.•Haveknowledgeaboutcurrentindustrynews.•Beopentoupcomingtrends.•Beadaptable.SectionThreeCulturalDevelopment1.TrainingMethodsforEmployees

Themaintrainingmethodsincludeself-study,Internet-basedtraining,hands-ontraining,grouptrainingandseminars.Manyorganizationsuseacombinationofthesetrainingmethods.

(1)Self-study(自学)

Itinvolveswrittenmaterialsthatnewemployeescanreviewonanindependentbasis.Self-studymaterialsusuallyincludesuchitemsasemployeehandbooks,writtendocumentsoutliningstandardsofconductandinformationrelevanttothecompanyandtheindustry.SectionThreeCulturalDevelopment1.TrainingMethodsforEmployees

(2)Internet-basedTraining（基于互联网的培训）

Thetrainingmaterialsandinformationarelocatedonawebsiteoracompanyintranet.Internet-basedtraininghasthebenefitofallowinggreaterinteractivity.Employeescanparticipateinonlineactivitieswhilegoingthroughthematerials.

(3)Hands-onTraining（实际操作）

Itisusedinsituationsinwhichitwouldbeimpossibletoshowanemployeehowtodosomethingwithouthis/herattendance.Hands-ontrainingisusedinmanufacturing,healthcareandotherprofessionsthatfeaturephysicalactivity.SectionThreeCulturalDevelopment1.TrainingMethodsforEmployees

(4)GroupTrainingandSeminars（小组培训和研讨会）

Grouptrainingandseminarsaresimilar.Bothinvolvetheuseofatrainerorspeaker,whopresentsinformationtoagroupofemployees.Whennewemployeesarehired,theyareimmediatelyplacedintotrainingclassesthatareadministeredbythemanagersofthecompany.Thenperiodically,employeesgobackintotrainingseminarstopickupthelatestinformationtheyneedtoknow.SectionThreeCulturalDevelopment2.TopicsofTraining(1)Communication(交流沟通):Theincreasingdiversityoftoday’sworkforcebringsawidevarietyoflanguagesandcustoms.(2)ComputerSkills(计算机能力):Computerskillsarebecominganecessityforconductingadministrativetasks.(3)CustomerService(客户服务):Increasedcompetitionintoday’sglobalmarketplacemakesitcriticaltounderstandandmeettheneedsofcustomers.(4)Diversity(多样性):Diversitytrainingusuallyincludesexplanationsabouthowpeoplehavedifferentperspectivesandviews.Itincludestechniquestovaluediversity.SectionThreeCulturalDevelopment2.TopicsofTraining(5)HumanRelations(人际关系):Increasedstressoftoday’sworkplacecanincludemisunderstandingsandconflicts.Trainingcanhelppeoplegetalongwellwithothersintheworkplace.(6)Safety(安全):Safetytrainingisveryimportantforpeoplewhoworkwithheavyequipmentordorepetitivework.Directions:Therearefivedialoguesgiven.Listentothedialoguesandquestions,andthenchoosethebestanswertoeachquestion.1.A.He’sareporter.B.He’sanewworker.C.He’sveryexcited.D.He’sveryworried.2.A.Yesterday.B.4daysago.C.Thedaybeforeyesterday.D.5daysago.3.A.Gotowork.B.Seeadoctor.C.Goshopping.D.Gofishing.4.A.Amanager.B.Asecretary.C.Areporter.D.Asalesman.5.A.Probably.B.No.C.Yes.D.Wedon’tknow.SectionFourAfter-classActivities1.ListeningTask12听力原文Task12Script:Dialogue1W:Isthisyourfirstdayhere?M:Yes.Iamthenewcomer.I’mreportingfordutytoday,andIamalittleanxious.Q:Whatdoyouknowabouttheman?A.He’sareporter.B.He’sanewworker.C.He’sveryexcited.D.He’sveryworried.Dialogue2W:Hi,Matt.Youworkinthiscompany!Whyhaven’tIseenyoubefore?M:Ijuststartedworkingherethedaybeforeyesterday.Q:Whendidthemanbegintoworkinthiscompany?A.Yesterday.B.4daysago.C.Thedaybeforeyesterday.D.5daysago.返回Task12Script:Dialogue3W:Hi,Mr.Zhang.What’syourproblem?M:Ifeelsickandcoughalotatnight.IhavetotellyouthatIwon’tbeintheofficetoday.Q:Whatwillthemanprobablydotoday?A.Gotowork.B.Seeadoctor.C.Goshopping.D.Gofishing.Dialogue4W:What’syourposition?M:Iwastoldtoreporthereasasecretary.Q:What’stheman’sjob?A.Amanager.B.Asecretary.C.Areporter.D.Asalesman.返回Task12Script:Dialogue5W:Isthisyourfirstjob,Bob?M:No.Iusedtoworkinahotel.Q:DoesBobworkinahotelnow?A.Probably.B.No.C.Yes.D.Wedon’tknow.返回Directions:Listentothedialogueandquestions,andthenchoosethebestanswertoeachquestion.1.A.ThesecretaryoftheSalesDepartment.B.ThemanageroftheSalesDepartment.C.ThemanageroftheMarketingDepartment.D.ThesecretaryoftheMarketingDepartment.2.A.Bythewindow.B.Inthefrontoftheoffice.C.NexttoCathy’sdesk.D.Inthebackoftheoffice.3.A.Heshouldgettoknowthecolleagues.B.Heshouldreadaworkbook.C.Heshouldmakeanintroductionabouthimself.D.Heshouldgetfamiliarwiththeproducts.4.A.Workclothes.B.Casualclothes.